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4.8 out of 5

"Great hotel between the marina and downtown and very close to the Metro, very good staff who are happy to help. " More

By a verified traveller on Thu 25 Oct 2018

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Standard Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£67* Per night/room 11 May - 12 May

City Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Deluxe Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at dusitD2 kenz Hotel Dubai. During your stay, you'll be within walking distance of Emirates Golf Club. Free WiFi in public areas, free self-parking and a free shopping centre shuttle are available.

  • Free WiFi
  • Free self-parking
  • Enjoy Thai cuisine while dining at Wise Kwai
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with Thai massages, facials or aromatherapy at D'Stress
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and a sauna
  • 7 minutes by car from Mall of the Emirates and 9 minutes from Wild Wadi Water Park
  • Free shopping centre shuttle service

dusitD2 kenz Hotel Dubai ratings based on 11 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for dusitD2 kenz Hotel Dubai

Everyone (7) Couples (1) Family (1)
4 out of 5

Posted by on 19 Jan 2019

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Comment from Hotel Management

20 Jan 2019 by Bassam Zakaria

Dear Sir / Madam, Warm greetings from DusitD2 Kenz hotel - Dubai and thank you for your valuable time to write your review about our hotel, It is only through valued comments & feedback that we can strive to better our product and refine our services. Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities and your willingness to share your recent experience is genuinely appreciated. We were very happy to learn that you have enjoyed your stay with us, and most importantly is the helpfulness and professionalism of our associates My team and I will do our best to continue providing our world class service to meet and even exceed your expectations. Stay connected with us through our social media webpages or with the hotel directly to receive our frequent offers that we do, as always do have an exciting offers Again thank you very much for staying with us and we look forward to welcoming you back at the DusitD2 Kenz Hotel - Dubai With kind regards Bassam Zakaria General Manager dusitD2 kenz hotel - dubai P.O. Box 71162, Barsha Heights - Dubai, United Arab Emirates

5 out of 5
Great hotel between the marina and downtown and very close to the Metro, very good staff who are happy to help.

Posted by , from Reading UK on 25 Oct 2018

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Comment from Hotel Management

3 Dec 2018 by Bassam Zakaria

Dear Steven, Warm greetings from DusitD2 Kenz hotel - Dubai and thank you for your valuable time to write your review about our hotel, It is only through valued comments & feedback that we can strive to better our product and refine our services. Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities and your willingness to share your recent experience is genuinely appreciated. We were very happy to learn that you have enjoyed your stay with us, especially the cleanliness of our rooms, the location of our hotel, the great food at our restaurants and most importantly is the helpfulness and professionalism of our associates My team and I will do our best to continue providing our world class service to meet and even exceed your expectations. Stay connected with us through our social media webpages or with the hotel directly to receive our frequent offers that we do, as always do have an exciting offers Again thank you very much for staying with us and we look forward to welcoming you back at the DusitD2 Kenz Hotel - Dubai With kind regards

5 out of 5

Nice Morden hotel with a great team.

I spent 8 days with my wife while on holiday in Dubai. The staff members in this hotel are very helpful. They give you useful information about tourism in Dubai when needed. Rooms was cleaned regularly. They are even ready to clean the room late in the evening if asked. Room was specious with Morden facilities. There are few restaurants and supermarket nearby. Internet City Metro station is less than 5 minutes woalk. Location of hotel is perfect for most of the major tourist attractions. I will certainly stay in this hotel again when ever I visit Dubai.

Posted by , from London. on 15 Oct 2017

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5 out of 5
Très bon hôtel, propre, charmant accueil. A 2 min. d'un arrêt métro. A conseiller vivement

Posted by on 22 Oct 2019

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5 out of 5
Very nice and affordable hotel. Friendly staff. Nice breakfast.

Posted by on 17 Mar 2019

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Comment from Hotel Management

27 Mar 2019 by Ahmed Reda

Dear Sir / madam, Warm greetings from DusitD2 Kenz hotel - Dubai and thank you for your valuable time to write your review about our hotel, It is only through valued comments & feedback that we can strive to better our product and refine our services. Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities and your willingness to share your recent experience is genuinely appreciated. We were very happy to learn that you have enjoyed your stay with us, Especially Friendly staff, Breakfast at our Ostro restaurant. And most importantly is the helpfulness and professionalism of our associates. My team and I will do our best to continue providing our world class service to meet and even exceed your expectations. Stay connected with us through our social media web pages or with the hotel directly to receive our frequent offers that we do, as always do have an exciting offers Again thank you very much for staying with us and we look forward to welcoming you back at the DusitD2 Kenz Hotel - Dubai With kind regards Ahmed Reda Front Office Manager dusitD2 kenz hotel - dubai P.O. Box 71162, Barsha Heights - Dubai, United Arab Emirates

5 out of 5

Posted by on 28 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Bassam Zakaria

Dear Sir / Madam , Warm greetings from DusitD2 Kenz hotel - Dubai and thank you for your valuable time to write your review about our hotel, It is only through valued comments & feedback that we can strive to better our product and refine our services. Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities and your willingness to share your recent experience is genuinely appreciated. We were very happy to learn that you have enjoyed your stay with us, and most importantly is the helpfulness and professionalism of our associates. My team and I will do our best to continue providing our world class service to meet and even exceed your expectations. Stay connected with us through our social media web pages or with the hotel directly to receive our frequent offers that we do, as always do have an exciting offers Again thank you very much for staying with us and we look forward to welcoming you back at the DusitD2 Kenz Hotel - Dubai With kind regards Bassam Zakaria General Manager dusitD2 kenz hotel - dubai P.O. Box 71162, Barsha Heights - Dubai, United Arab Emirates

5 out of 5
Très bonne hôtel tous était parfait métro juste derrière qui amène vers les plus grand point d’intérêt et même jusqu’à l’aéroport. Petit déjeuner complet , établissement propre je recommande j’y retournerai c’est sure .

Posted by , from Paris on 9 Nov 2018

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5 out of 5
Super Hotel. Sauber modern und Personal war sehr freundlich und Hilfsbereit

Posted by on 27 Apr 2018

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4 out of 5

Schönes Hotel in guter Lage.

Dubai ist ein Brsuch wert. Das Hotel hat die Gastfreundschaft nochmal untermalt.

Posted by on 14 Apr 2018

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5 out of 5

Zentral,neben der Metro Station gelegen

Pros: Die Lage war perfekt und das Personal sehr freundlich. Zudem alles sehr sauber.
Cons: Nein,war alles wunderbar. Pool war etwas klein dafür mit top Aussicht.
Location: Hotel sehr zentral gelegen. Vis-a vis Burger King. In unmittelbarer Nähe nicht viel entdeckt aber mit der Metro oder dem Bus ist man schnell überall.
Mit der Metro konnten wir vom Flughafen sehr bequem beinahe vors Hotel fahren. Bei unserer Ankunft um 9:30 Morgens konnten wir direkt unser Zimmer beziehen. Check- In ist eigentlich erst um 14:00. Personal sehr freundlich und hilfsbereit und Anmeldung ging sehr schnell. Sehr angenehmer Aufenthalt ohne Beanstandungen. Thai Restaurant im Hotel ist auch zu empfehlen. Zimmerservice und Sauberkeit sehr gut. Auch das Frühstück war ausreichend und in einem schönen hellen Raum. Auch zum Strand und zu allen Sehenswürdigkeiten ist es nicht weit und alles ist gut zu erreichen. Das Hotel ist sehr empfehlenswert und wir hatten einen tollen Urlaub. Vielen Dank als ganze Team.

Posted by , from Zürich on 28 Feb 2018

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About the dusitD2 kenz Hotel Dubai

Location Sheikh Zayed Road, Barsha Heights, Dubai,

Property Features

DusitD2 kenz Hotel Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly dusitD2 kenz Hotel Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 237 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2016
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Dubai Internet City Station (0.4 km / 0.3 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

DusitD2 kenz Hotel Dubai offers 237 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Wise Kwai – This restaurant specialises in Thai cuisine and serves lunch and dinner.

On-site venue No. 2 – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

Spa Services

D'Stress has 3 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 21 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 21
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 20

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 48 hours prior to check-in.

DusitD2 kenz Hotel Dubai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 19 years old.

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Dusit Care (Dusit Hotels & Resorts)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 19 years old. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Smoke detector
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result must be of specific type(s): PCR
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Minimum age for negative COVID-19 test result requirement: 12
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Dusit Care (Dusit Hotels & Resorts)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 80 for adults and from AED 48 for children
  • Airport shuttle fee: AED 185 per vehicle (one-way)
  • Rollaway bed fee: AED 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • dusitD2 kenz Hotel
  • dusitD2 kenz Dubai
  • dusitD2 kenz
  • dusitD2 kenz Hotel Dubai Hotel
  • dusitD2 kenz Hotel Dubai Dubai
  • dusitD2 kenz Hotel Dubai Hotel Dubai

You should know

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.