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4.1 out of 5

"The location was great and the hotel valet parking was ideal. The room was salacious with Kitchen and dining area. Nice pool on the rooftop " More

By wasim n. on Thu 14 Apr 2016

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Hotel Description

Our customers tell us that they enjoy the public transport around Emirates Grand Hotel. During your stay, you'll be within walking distance of Dubai Mall. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are available. Built in 2010, this 4-star hotel has 430 rooms over 47 floors. Each room includes amenities such as free WiFi and a kitchen.

  • Air-conditioned rooms with kitchens, Select Comfort beds and 24-hour room service
  • Free WiFi
  • Free valet parking
  • Enjoy Halal dishes with garden views at Lobby Lounge, one of the property's 2 restaurants
  • Buffet breakfast offered for a fee
  • Wired Internet for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with Ayurvedic treatments, body treatments or aromatherapy at Emirates Grand Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club and a sauna
  • Guests speak favourably about the value of their stay and the location
  • 11 minutes by foot from Dubai International Financial Centre and a 3-minute drive from Dubai World Trade Centre
  • Free shopping centre shuttle service

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£30* Per night/room 28 May - 29 May

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Emirates Grand Hotel ratings based on 24 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Emirates Grand Hotel

Everyone (1) Couples (12) Business (2) Family (3) Other (4) Friends (2)
5 out of 5

Great hotel

The location was great and the hotel valet parking was ideal. The room was salacious with Kitchen and dining area. Nice pool on the rooftop

Posted by on 14 Apr 2016

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3 out of 5

spring break

The hotel is located very close to the metro. There are nearby restaurants so the location was amazing. The service was ok however checking out of the hotel took a long time due to the fact that the checkout desk gets really busy. Also I wasn't not aware that I had to pay a deposit of 500AED before I check in eventhough I paid the full amount for my stay.

Posted by on 2 May 2015

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5 out of 5

Visiting Family

Hotel close to where my son lives. May be considered far out for some but excellent metro link close by. Dubai Mall a few minutes walk. Excellent facilities in the room. Cleaned and well serviced every day. Pool area was run by helpful staff.... Nothing too much trouble. Sun loungers available and comfortable! Did not eat at hotel as family close by. Kitchen area in room allowed light breakfast and cold drinks as required. Will definitely use again!

Posted by on 29 Dec 2014

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4 out of 5

Good for family and bussines

This Hotel is good for family and bussines. It is near the big malls and near the World trade centre. Also it is not far from the airport. It is very good hotel. It has very special elevator and has very good suna and steam room. Also the time of both of them up to 12:00 morning which is give you long time to use it. Only the swimming pool is closing early at 9:00 pm.

Posted by on 6 Dec 2014

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4 out of 5

Couple holiday

Liked hotel very nice room facilities very good eg kitchen big room pool good but need for good changing rooms for male and separate for females apart from that brilliant hotel location excellent near metro would recommend staying there

Posted by on 4 Nov 2014

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3 out of 5

A great base

Staff very helpfull but a lot of things got lost in translation.

Posted by on 3 Oct 2014

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5 out of 5

Great for family holiday

2 Bed apartment was ideal for the family. Location was great for access to the Metro. Our only negative was the time spent waiting for the elevators.

Posted by on 15 Aug 2014

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4 out of 5

Great central location, metro only 1 minute away!

The hotel is situated in an excellent location on Sheikh Zayed Road with plenty of places to eat at nearby. The staff were very friendly and helpful and although we arrived 5 hours before check in time we were given a suite and didn't have to wait until the check in time that was advertised at time of booking. The room was very spacious and clean and the standard of cleanliness remained throughout our stay. The hotel is less than a minute to the metro which makes travelling to places of interest very accessible, only one stop to The Dubai Mall! My wife and I also had treatments at the SPA which were excellent and thoroughly enjoyed the experience.

Posted by on 16 Jun 2014

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3 out of 5

Emirates Grand Hotel

The hotel does not serve alcohol which is very Disappointing. The lifts are frustration and the always smell of food and spices. But the hotel Has a grate gym. Personally I would never book This hotel as it does not have a bar and does not Serve alcohol .

Posted by on 24 Dec 2013

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4 out of 5

Emirates grand

Hotel was nice and clean. Room facilities were very good. Close to the metro station very handy. Didn't really need the staff so can't comment too much on them. Amenities very good. Overall good hotel would stay there again.

Posted by on 4 Dec 2013

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About the Emirates Grand Hotel

Location Sheikh Zayed Road, Dubai,

Property Features

Emirates Grand Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants and 2 coffee shops/cafés on site. There's an onsite business centre. Public spaces have free WiFi. A sauna, tour or ticket assistance, and concierge services are also featured at the business-friendly Emirates Grand Hotel. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 430 guestrooms or units
  • 47 levels
  • 2 dining venues
  • 2 coffee shops
  • Built in 2010
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Full-sized fridge/freezer
  • Microwave


Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge


Long-term parking (surcharge) , Free valet parking


  • Airport: Dubai (DXB-Dubai Intl.) (11.7 km / 7.2 mi)
  • Metro station: Financial Centre Station (0.2 km / 0.1 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free valet parking; extended parking available for a surcharge

Room Amenities

Emirates Grand Hotel offers 430 forms of air-conditioned accommodation with a safe and complimentary bathrobes. Select Comfort beds feature premium bedding. 32-inch Flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room kitchen
  • Select Comfort beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Lobby Lounge – Overlooking the garden, this café specialises in Halal dishes.

Panorama – This restaurant serves breakfast, brunch, lunch and dinner.

Tal Al Amar – This theme restaurant specialises in Middle Eastern cuisine and serves lunch and dinner.

Turkish Lounge – This café specialises in Halal dishes.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby

Spa Services

Emirates Grand Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival.

For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Emirates Grand Hotel


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note that alcohol is not served at this property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • One child stays free
  • No cots (infant beds) available
  • No pets or service animals allowed
  • Debit cards


Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per day
  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 80 per person (approximately)
  • Fee for in-room wired Internet: AED 90.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AED 90.00 per 24-hour period (rates may vary)
  • Airport shuttle fee: AED 200 per vehicle (roundtrip)
  • Rollaway bed fee: AED 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emirates Grand
  • Emirates Grand Hotel
  • Hotel Emirates Grand
  • Emirates Grand Hotel Dubai
  • Emirates Grand Dubai

You should know

  • Emirates Grand Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Emirates Grand Hotel.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.