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Hotel Description

A luxury stay in Dubai awaits you at Fairmont The Palm. You'll be 4.7 km (2.9 mi) from Aquaventure and 7.9 km (4.9 mi) from Ski Dubai. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools, and a full-service spa.

You can enjoy LED TVs with satellite channels, and all 381 rooms feature free WiFi, balconies, and in-room childcare. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches include soaking tubs, rainfall showerheads, and bathrobes. Additionally, separate bathtubs and showers, espresso makers, and free newspapers are available.

A relaxing visit to Willow Stream Spa can include deep-tissue massages, hot stone massages, aromatherapy, and reflexology along with access to the sauna. The family restaurant, Flow Kitchen, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Mashrabiya Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite fitness center and kids' club. 32292 square feet (3000 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Plus you'll find free WiFi in public areas, a Turkish bath/hammam, and a steam room. There's also free valet parking, along with the convenience of a free shopping center shuttle.

Attractions within a 15-minute drive of this 5-star Dubai Coast hotel include Mall of the Emirates and Dubai Mall.

Room, 1 King Bed, Non Smoking, City View (Fairmont Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max
£137 per night

Room, 2 Queen Beds, Non Smoking, City View (Fairmont Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Partial Sea View (Fairmont Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, Partial Sea View (Fairmont Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Sea View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fairmont The Palm ratings based on 41 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Great hotel and stunning location...but no free wifi

My girlfriend and I were really looking forward to our stay at Fairmont the Palm. After a busy night waiting to check into our rooms (and rudely queue jumped by an Indian family-no surprises there) the experience was first class. The room was spacious with a splendid king-sized bed, spacious shower and bath facilities and balcony too. Room service was first class, and the gym and changing rooms (a mini hotel I'd describe it as) were even more beyond my expectations. There are plenty of places to eat and drink within the hotel, especially the Cigar Room and the Seafood Grill. My biggest gripe would be having to pay £10 a day to use the hotel wifi. EVERY other hotel in Dubai (even Jumeirah ) has free wifi. Can the hotel reply to me explaining why the Fairmont charges for wifi??

Posted by on 20 Mar 2016

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4 out of 5

The worst check-in experience, but great service after a poor start

Agreed early check-in wasn't available, we compromised to accept a 'smoking' room instead of a non-smoking room, after the 20 minute check-in process (the longest I've ever experienced) we were presented with a room that wasn't made up or cleaned from the previous occupants (hence the 1 star rating). The staff promptly gave us a free upgrade as the process fell well below their own standards. The total 45 minute process from check-in to receiving an acceptable room set back our pre-event photo shoot to the point that we didn't have time for the planned beach shots, one of the main reasons for picking the hotel. This aside the event staff were very professional and experienced that helped make our evening a great event. They just need to work on reception.

Posted by on 31 Aug 2014

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5 out of 5

Fairmont The Palm

Lovely hotel in a unique position on the palm. The views looking back across to the skyscrapers at night is special. The pools and beach are perfect. The restaurants are outstanding with both food and service top notch. But what makes this hotel great is every single member of staff we encountered was so helpful and they will go out of their way to accommodate you in your requests. It seems that all restaurant and bar staff have taken a built in Wikipedia on their subject matter. Go and have a drink with Olsen in the Cigar Bar to mesmerise you with his knowledge and skills for a cocktail or an unknown worldly spirit/liqueur concoction. Only went in for a quick beer and 5 hours later we stumbled out worse for wear. Be warned that if you want to 'pop out' for something else to eat or top up on other sundries...there is nothing else around within walking distance, always a taxi ride, cheap as they are, I found it a little annoying. The hotel claims it has a shop but it only good for postcards and tat.

Posted by on 17 Aug 2014

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2 out of 5

Not that good

It was not that much hotel .. The wifi not free all around the hotel .. And in loopy smell cigar all the time because the room for smoking near elevator and they keep the door open all time !!!! Also we won't to see word cup they till as Cost 150 AED for one person !!!!

Posted by on 21 Jun 2014

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5 out of 5

Luxury relaxed hotel

Hotel is fab...staff were amazing...food is delicious...beach is lovely but as not 'real' the sand is not as good as beach at Madinat #my only negative about the hotel#...fab views of Marina esp.at night...taxis mega cheap...great holiday spent there

Posted by on 8 May 2014

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5 out of 5

Just wonderful!

This hotel is excellent. The décor is classy and stylish.....quite unusual in Dubai!!! The staff were marvellous. They were so friendly and they couldn't do enough for you. I would highly recommend the hotel . I can't wait to go back !!

Posted by on 6 Aug 2013

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3 out of 5

Voimakkaat tuoksut

Pros: Runas aamupala, palvelu, allaspyykeet, sängyt ja tyynyt
Cons: Hajusteiden käyttö oli liian runasta, ruoan hintataso, Olisi ollut hyvä jos olisi ollut joku pikkusen edullisempi vaihtoehto varsinkin lasten kanssa.
Location: Taksilla kätevästi Dubai Marinaan, Mall of Emirates, Dubai Mall, Gold&Diamond park, Jumeirah beach
Hotelli oli sinänsä hyvä ja ylellinen, mutta taju meinasi lähteä kun hotellihuoneen oven avasi. Hajusteiden käytön määrä on ihan tajuton. Meillä kipeytyi välittömästä päät ja seuraavana päivänä kun törmättiin siivoojaan pyydettiin, ettei meidän huoneeseen suihkutella hajusteita siivouksen yhteydessä. Haju oli kuitenkin kaikkilla ja sen haihtuminen kesti oman aikansa.Palvelutaso oli huippuunsa viritetty ja välillä jopa vaivaanuttavaa (tarvitseeko rouvan aurinkolasit putsausta?).Syömiset kannattaa hiukan suunnitella, sillä hotellin korkean hintatason vuoksi ainakaan me emme halunneet ruokailla joka päivä hotellilla ja koska kävellen ei oikein muuhun ruokapaikkaan helposti pääse, täytyy hiukan suunnitella, että minne ottaa taksin. Itse pidimme Dubai Marinan alueesta, kivoja ravintoloita ja kanava, jota pitkin pystyi kävelemään. Tuolla myös "ihmisen" kokoinen kauppakeskus. Jos rahkeet riittää kannattaa ottaa huone meren puolelta, Kova liikenne ja rakennusmelu/pöly haittaa tien puoleisella puolella. Parvekkeen funktio täten aika nolla. Hotellin aamupalat/lounaat/illalliset todella runsaat ja ylelliset. Aamupala kannattaa maksaa etukäteen huoneen hinnan yhteydessä niin ei tule 150 euro (2 aik.+2 lasta) yllärikustannuksena paikan päällä :)

Posted by , from PKS on 30 Mar 2017

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Comment from Hotel Management

9 Apr 2017 by Mark Sawkins

Dear Salminen, It was a great pleasure to have you staying with us and we would like to thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are glad to know that you enjoyed your overall experience, especially our friendly staff, however we would like to apologize that we could not meet your expectations with regards to our food offerings and appreciate that you shared your feedback with us, as it offers valuable insights for improvement. Once again, thank you for your feedback and we are looking forward to welcoming again in the future. Sincerely, Mark Sawkins General Manager Fairmont The Palm

4 out of 5

Grosszügiges Hotel am Strand

Pros: Riesiger stillvoller Empfangsbereich mit eigener Duftnote, wunderschöner Ausblick, sehr zuvorkommendes Personal.
Cons: Frühstücksangebot sollte abwechslungsreicher sein (nicht jeden Tag das Gleiche).
Location: Direkt am Strand, ca. 10-15 Minuten mit dem Taxi vom Hotel Atlantis, Marina, Mall of Emirates, Madinat Jumeira
Das Hotel bietet alles für einen erholsamen Aufenthalt: Strandnähe, wunderschönen Spa-Bereich, mehrere geheizte Pools, drei Restaurants. Einmalige Reklamation am ersten Tag wegen zu wenig Handtücher im Bad wurde seriös behandelt und prompt mit einer Entschuldigung und kleinem Geschenk begleitet.

Posted by , from Zürich, Switzerland on 26 Feb 2017

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Comment from Hotel Management

14 Mar 2017 by Mark Sawkins

Dear Damir, Thank you for taking the time to reviewing your recent stay at Fairmont The Palm We were very happy to know that you had such a wonderful stay with us. It was a pleasure to read your review and to see how much you enjoyed our hotel and appreciated our facilities. We will certainly share your kind words with the entire Fairmont The Palm team. Looking forward to welcoming you back again soon! Sincerely, Mark Sawkins General Manager Fairmont The Palm

4 out of 5
Luxus loma. Hieno ranta ja hyvää ruokaa jokaisessa hotellin ravintolassa.

Posted by on 2 Feb 2017

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Comment from Hotel Management

14 Mar 2017 by Mark Sawkins

Dear Terhi, Thank you very much for choosing Fairmont The Palm and taking the time to share your kind feedback. I am really glad that you appreciated our service, facilities and amenities. We are truly honored to be a part of your memorable experience. Fairmont The Palm team already looks forward to your return visit! Sincerely, Mark Sawkins General Manager Fairmont The Palm

5 out of 5
Siistiä, ylellistä ja ystävällistä palvelua. Maukasta, monipuolista ruokaa. Ranta-alue toimiva.

Posted by , from Monia on 29 Jan 2017

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Comment from Hotel Management

1 Mar 2017 by Mark Sawkins

Dear Mr. JoA, Thank you very much for your review. We are so glad to hear that you enjoyed your stay with us and hope your next visit is just around the corner. Warm regards, Mark Sawkins General Manager Fairmont The Palm

About the Fairmont The Palm

Location Palm Jumeirah, Dubai,

Property Features

Step outside to unwind on the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Fairmont The Palm you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's club, a steam room, and a fitness center. Valet parking is free.

  • 1 building
  • 381 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 7 conference rooms
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 2012
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (32.4 km / 20.1 mi)
  • Property shuttles: Free shopping center shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Fairmont The Palm offers 381 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 40-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Espresso maker
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Fairmont The Palm has 3 restaurants serving breakfast, lunch, and dinner.

Flow Kitchen - This family restaurant specializes in international cuisine and serves brunch and light fare. Reservations are required. Open daily.

Frevo - This restaurant specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Seagrill On 25 - This beachfront seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Mashrabiya Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

A private beach and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a steam room and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Kayaking nearby
  • Yoga classes/instruction on site

Spa Services

Willow Stream Spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 13
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

United Arab Emirates will implement 5% value added tax (VAT) beginning January 1, 2018. For more details please contact the property using the information contained in your confirmation email.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 250.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Breakfast Included rate plans are valid for 2 adults only. Surcharges apply for children. For more details, please contact the office using the information on the reservation confirmation received after booking.

Nearby beach construction and related noise levels along the trunk of Palm Island may impact guests. All hotel beach and leisure facilities remain operational. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: AED 20 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AED 370.00 per vehicle
  • Rollaway bed fee: AED 250.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Fairmont The Palm offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.