4.4 out of 5

"Beautiful hotel, very calm and peaceful. Amazing breakfast buffet! Lovely private beach and a selection of pools. Not too far in on the palm so more e ... " More

By a verified traveller on Tue 07 Nov 2017

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Hotel Description

A luxury stay in Dubai awaits you at Fairmont The Palm. You'll be 4.7 km (2.9 mi) from Aquaventure and 7.9 km (4.9 mi) from Ski Dubai. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools, and a full-service spa.

You can enjoy LED TVs with satellite channels, and all 381 rooms feature free WiFi, balconies, and in-room childcare. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches include soaking tubs, rainfall showerheads, and bathrobes. Additionally, separate bathtubs and showers, espresso makers, and free newspapers are available.

A relaxing visit to Willow Stream Spa can include deep-tissue massages, hot stone massages, aromatherapy, and reflexology along with access to the sauna. Mashrabiya Lounge serves seafood. With 3 bars/lounges and a bar/lounge to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the onsite health club and kids' club. 32292 square feet (3000 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free WiFi in public areas, a Turkish bath/hammam, and a steam room. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free valet parking, along with the convenience of a free shopping centre shuttle.

Attractions within a 15-minute drive of this 5-star Beach & Coast hotel include Mall of the Emirates and Dubai Mall.

Room, 2 Queen Beds, Non Smoking, Partial Sea View (Fairmont Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
£167 per night

Room, 1 King Bed, Non Smoking, City View (Fairmont Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, City View (Fairmont Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Partial Sea View (Fairmont Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Sea View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fairmont The Palm ratings based on 55 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Luxe hotel, private beach

Beautiful hotel, very calm and peaceful. Amazing breakfast buffet! Lovely private beach and a selection of pools. Not too far in on the palm so more easily accessible than some of Palm Jumeira hotels. Very friendly staff.

Posted by , from UK on 7 Nov 2017

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Comment from Hotel Management

10 Nov 2017 by Mark Sawkins

Dear Ebookers, Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Sincerely, Mark Sawkins General Manager Fairmont The Palm

5 out of 5

Excellent hotel, close to everything

ideally located hotel! close to many main attractions such as Burj Kalifa, JBR, Marina and so on. The hotel experience was amazing, every employee was lovely and cared for you. Hotel catered to everything we needed and had a private beach and pools. There was alot of safety present too with life guards and security guards being present. Would definately go again with the whole family! could not fault.

Posted by , from UK on 17 Oct 2017

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Comment from Hotel Management

22 Oct 2017 by Mark Sawkins

Dear Nagra , Thank you very much for choosing Fairmont The Palm and taking the time to share your kind feedback. I am really glad that you appreciated our service, facilities and amenities. We are truly honored to be a part of your memorable experience. Fairmont The Palm team already looks forward to your return visit! Sincerely, Mark Sawkins General Manager Fairmont The Palm

5 out of 5

Amazing hotel, fantastic views, close to the beach

Excellent experience, best hotel i have visited. they were caring and accomodated our every need. Quick access to private beach and pools as well as restaurants. Privacy was given when needed and room service available 24/7. definitely a recommended hotel.

Posted by , from UK on 17 Oct 2017

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Comment from Hotel Management

22 Oct 2017 by Mark Sawkins

Dear Pav, Thank you very much for your review and for recommending us to other travelers. It is great to hear that you enjoyed your stay and that you had the opportunity to experience great hospitality that our team is so proud to provide. I will ensure your comments are shared with the entire Fairmont The Palm Team. We hope to see you soon! Sincerely, Mark Sawkins General Manager Fairmont The Palm

4 out of 5

Great hotel and stunning location...but no free wifi

My girlfriend and I were really looking forward to our stay at Fairmont the Palm. After a busy night waiting to check into our rooms (and rudely queue jumped by an Indian family-no surprises there) the experience was first class. The room was spacious with a splendid king-sized bed, spacious shower and bath facilities and balcony too. Room service was first class, and the gym and changing rooms (a mini hotel I'd describe it as) were even more beyond my expectations. There are plenty of places to eat and drink within the hotel, especially the Cigar Room and the Seafood Grill. My biggest gripe would be having to pay £10 a day to use the hotel wifi. EVERY other hotel in Dubai (even Jumeirah ) has free wifi. Can the hotel reply to me explaining why the Fairmont charges for wifi??

Posted by on 20 Mar 2016

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4 out of 5

The worst check-in experience, but great service after a poor start

Agreed early check-in wasn't available, we compromised to accept a 'smoking' room instead of a non-smoking room, after the 20 minute check-in process (the longest I've ever experienced) we were presented with a room that wasn't made up or cleaned from the previous occupants (hence the 1 star rating). The staff promptly gave us a free upgrade as the process fell well below their own standards. The total 45 minute process from check-in to receiving an acceptable room set back our pre-event photo shoot to the point that we didn't have time for the planned beach shots, one of the main reasons for picking the hotel. This aside the event staff were very professional and experienced that helped make our evening a great event. They just need to work on reception.

Posted by on 31 Aug 2014

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5 out of 5

Fairmont The Palm

Lovely hotel in a unique position on the palm. The views looking back across to the skyscrapers at night is special. The pools and beach are perfect. The restaurants are outstanding with both food and service top notch. But what makes this hotel great is every single member of staff we encountered was so helpful and they will go out of their way to accommodate you in your requests. It seems that all restaurant and bar staff have taken a built in Wikipedia on their subject matter. Go and have a drink with Olsen in the Cigar Bar to mesmerise you with his knowledge and skills for a cocktail or an unknown worldly spirit/liqueur concoction. Only went in for a quick beer and 5 hours later we stumbled out worse for wear. Be warned that if you want to 'pop out' for something else to eat or top up on other sundries...there is nothing else around within walking distance, always a taxi ride, cheap as they are, I found it a little annoying. The hotel claims it has a shop but it only good for postcards and tat.

Posted by on 17 Aug 2014

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2 out of 5

Not that good

It was not that much hotel .. The wifi not free all around the hotel .. And in loopy smell cigar all the time because the room for smoking near elevator and they keep the door open all time !!!! Also we won't to see word cup they till as Cost 150 AED for one person !!!!

Posted by on 21 Jun 2014

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5 out of 5

Luxury relaxed hotel

Hotel is fab...staff were amazing...food is delicious...beach is lovely but as not 'real' the sand is not as good as beach at Madinat #my only negative about the hotel#...fab views of Marina esp.at night...taxis mega cheap...great holiday spent there

Posted by on 8 May 2014

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5 out of 5

Just wonderful!

This hotel is excellent. The décor is classy and stylish.....quite unusual in Dubai!!! The staff were marvellous. They were so friendly and they couldn't do enough for you. I would highly recommend the hotel . I can't wait to go back !!

Posted by on 6 Aug 2013

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5 out of 5

Super Hotel!! Der Beste Service

Das beste Personal nach jedem aussteigen aus dem Taxi wurde geschaut ob was liegen geblieben ist. Ich stieg vom flughafen in ein nicht offizieles Taxi was ich nicht wusste der Mitarbeiter der mich Empfing vor dem Hotel fragte mich sofort nach dem Preis den ich gezahlt habe ich bezahlte 200 dirham ( die normale Fahrt mit dem taxi kostet ca.100) Er forderte den Fahrer auf mir 100 zurück zu erstatten was der am anfang nicht wollte schlussendlich aber trotzdem machte. Sehr Sauberes Hotel super service alles Top!

Posted by , from St.Gallen on 11 Nov 2017

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Comment from Hotel Management

13 Nov 2017 by Mark Sawkins

Sehr geehrter Samir, Herzlichen Dank für Ihren Aufenthalt im Fairmont The Palm und dass Sie sich die Zeit genommen, haben hier über Ihre positiven Erfahrungen zu schreiben. Wir freuen uns sehr, dass Ihnen unser Hotel so gut gefallen hat. Unser Ziel ist es immer unsere Gäste zu verwöhnen und den Aufenthalt so schön wie möglich zu gestalten. Es ist schön zu hören, dass wir all Ihre Erwartungen erfüllen konnten und Sie besonders mit unserem Service und Angebot überzeugen konnten. Wir bedanken uns bei Ihnen und würden uns freuen Sie bald wieder hier im Fairmont The Palm als Gast begrüβen zu dürfen. Mit freundlichen Grüβen aus Dubai! Ihr Fairmont The Palm Dubai

About the Fairmont The Palm

Location Palm Jumeirah, Dubai,

Property Features

Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Fairmont The Palm, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a kid's club, a health club and a steam room. Self parking and valet parking are free. This 5-star Dubai hotel is smoke free.

  • 1 building
  • 381 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 3 bars or lounges
  • 7 conference rooms
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 2012
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (32.4 km / 20.1 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Fairmont The Palm offers 381 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies. 40-inch LED televisions come with Satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Espresso maker
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet and full breakfasts daily from 6:30 AM to 10:00 AM.

Mashrabiya Lounge – This beachfront lobby lounge specialises in seafood and only serves light fare.Open daily.

Flow Kitchen – Overlooking the ocean, this family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required. Open daily.

Frevo – This restaurant specialises in Brazilian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Seagrill On 25 – This beachfront seafood restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

A private beach, a health club and complimentary bicycles are featured at the hotel. 2 the outdoor swimming pools are on site along with a steam room. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Kayaking nearby
  • Yoga classes/instruction on site

Spa Services

Willow Stream Spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 13
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available upon request. Contact the property in advance to make arrangements.

A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

United Arab Emirates will implement 5% value added tax (VAT) beginning January 1, 2018. For more details please contact the property using the information contained in your confirmation email.

Beach enhancements are underway along the trunk of Palm Island, adjacent to this property. During this time, guests may experience intermittent noise disturbance and some views may be obstructed. The hotel continues to operate as normal, offering beach access, 2 swimming pools, and landscaped gardens. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 250.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Breakfast Included rate plans are valid for 2 adults only. Surcharges apply for children. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: AED 20 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED145 per person (approximately)
  • Airport shuttle fee: AED370.00 per vehicle
  • Rollaway bed fee: AED250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Fairmont The Palm offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.