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3.9 out of 5

"Whilst the property advertises as 5 stars, it is not. Rooms are basic, WiFi is poor and tv keeps cutting off. Rooms full of dust and local area is poo ... " More

By a verified traveller on Fri 09 Mar 2018

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Deluxe Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
£31* Per night/room 4 Jul - 5 Jul

Penthouse, 3 Bedrooms, Balcony

Bed Count 2 King Beds Maximum Occupancy 6 Max

Executive Apartment, 2 Bedrooms, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Apartment, 1 Bedroom, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Apartment, 1 Bedroom, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Apartment, 3 Bedrooms, Sea View

Bed Count 2 King Beds Maximum Occupancy 7 Max

Hotel Description

Our customers tell us that they enjoy the public transport around Fraser Suites Dubai. During your stay, you'll be within walking distance of Dubai College. Features include free WiFi in public areas, free self-parking and free train pick-up service. Built in 2010, this 4-star hotel has 265 rooms over 45 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with iPod docking stations, LCD TVs and DVD players
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy pool views while dining at Aqua Cafe
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Armonia
  • Services include babysitting, free food shopping service and a free kids' club
  • On-site recreation includes an outdoor tennis court, a 24-hour fitness centre and a steam room
  • Guests speak favourably about the helpful staff and the proximity to public transport
  • 6 minutes by car from Souk Madinat Jumeirah and 7 minutes from Mall of the Emirates
  • Free train station pick-up, local-area and beach shuttle service

Fraser Suites Dubai ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fraser Suites Dubai

Everyone (5) Business (1) Couples (2)
5 out of 5

Posted by on 20 Feb 2019

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Comment from Hotel Management

16 Apr 2019 by Fraser Suites Dubai

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Suites Dubai

5 out of 5

Posted by on 11 Dec 2018

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Comment from Hotel Management

7 Jan 2019 by FSD

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, FSD

3 out of 5

Aged

Whilst the property advertises as 5 stars, it is not. Rooms are basic, WiFi is poor and tv keeps cutting off. Rooms full of dust and local area is poor.

Posted by , from uk on 9 Mar 2018

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Comment from Hotel Management

12 Mar 2018 by Vimal

Dear Mr. Darrell, Thank you for taking the time to share your feedback of Fraser Suites Dubai. We are sorry to learn that your overall experience did not live up to your expectations. |The comments have been shared with our team and we will pay particular attention to the concerns raised. Please be assured that we act on all feedback received. Your feedback is greatly appreciated and wish to assure you that your comments are taken constructively as we seek to continuously improve. We will strive to offer you a better customer service experience and do hope to have the opportunity to welcome you back in near future. Kind Regards Duty Manager Fraser Suites Dubai

1 out of 5

Choose Another Hotel

This hotel is not located in walking distance to any amenity. The free upgrade that was promised on booking was not given until several complaints were made to reception. The servicing / cleaning of the room was not completed until i personally complained to the reception at 1500hrs on the second day. The swimming pool is built on the wrong side of the hotel and has no sun after the morning. The windows were all dirty and the inetrnet not fast enough for Skype calls. i have stayed in many hotels in Dubai and for a lot less money to have recieved far better value. you have to spend at least 20dhrs to get to any habitation from this remotly located building. my advice look elswhere when choosing because this hotel does not live up to the Fraser suites name.

Posted by on 27 Mar 2011

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4 out of 5
Wunderbare Bedienung im und um das Hotel. Sehr freundliches Poolpersonal.

Posted by on 31 May 2021

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Comment from Hotel Management

1 Jun 2021 by DL

Dear Guest, It was an absolute pleasure to welcome you to Fraser Suites Dubai. Thank you for taking the time to write a kind review of your stay. We are delighted to hear that you were impressed with the property and the service. We continuously strive to offer the best accommodation and hospitality in Dubai, and we appreciate the feedback of guests such as yourself. We hope to have the pleasure of welcoming you back to our hotel soon. Sincerely, Fraser Suites Dubai

5 out of 5
Absolut empfehlenswert!

Posted by on 21 May 2021

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Comment from Hotel Management

1 Jun 2021 by DL

Dear Guest, It was an absolute pleasure to welcome you to Fraser Suites Dubai. Thank you for taking the time to write a kind review of your stay. We are delighted to hear that you were impressed with the property and the service. We continuously strive to offer the best accommodation and hospitality in Dubai, and we appreciate the feedback of guests such as yourself. We hope to have the pleasure of welcoming you back to our hotel soon. Sincerely, Fraser Suites Dubai

4 out of 5

Posted by on 22 Feb 2020

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Comment from Hotel Management

26 Feb 2020 by DL

Dear Guest, It was an absolute pleasure to welcome you to Fraser Suites Dubai. Thank you for taking the time to write a kind review of your stay. We are delighted to hear that you were impressed with the property and the service. We continuously strive to offer the best accommodation and hospitality in Dubai, and we appreciate the feedback of guests such as yourself. We hope to have the pleasure of welcoming you back to our hotel soon. Sincerely, Fraser Suites Dubai

4 out of 5
Excellent séjour à Dubaï! Nous y retournerons sans doute! En lisant les commentaires sur TripAdvisor, on imagine que les appréciations sont surfaites ou fake. J’ai expérimenté le séjour au Fraser Suite et, il n’y a rien à redire! Il est, selon moi, digne d’un 5 étoiles! Les chambres sont spacieuses et très propres, la qualité des mets proposés laisse sans voix et leur variété ferait pâlir certains concurrents, le personnel est accueillant, serviable et souriant (mention spéciale à Pauline, l’une des surveillantes à l’entrée, elle nous a été d’une aide indispensable). Pour se déplacer, la voiture est de rigueur, mais l’hotel dispose d’un shuttle qui vous dépose et vous récupère au Mall of Emirates ou à une station de métro. C’est très pratique! À part l’hotel et ses excellents services, Dubaï est une ville qui mérite le coup d’œil! Fraser Suites... à recommander sans prétexte!

Posted by , from BULLE on 22 May 2018

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Comment from Hotel Management

3 Jun 2018 by Vimal

Dear Guest, Thank you very much for a wonderful positive review of our product, facilities and services. It is our endeavor to constantly reinvent ourselves to continue to offer great value for money for all our guests. We are glad to know that you had a great stay and will strive to offer you a better customer service experience in future. Sincerely, Fraser Suites Dubai

About the Fraser Suites Dubai

Location Sidra Tower, Media City, Dubai,

Property Features

Fraser Suites Dubai offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. Along with a restaurant, there's a coffee shop/café on site. A 24-hour business centre, a meeting room, and a limo/town car service are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A kids' pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Fraser Suites Dubai. An area shuttle within 6.3 kilometers, A beach shuttle and A train station pick-up shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 265 guestrooms or units
  • 45 levels
  • Built in 2010
  • Dining venue
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Library
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Children's club (free)
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (29.5 km / 18.3 mi)
  • Property shuttles: Free area shuttle within 6.3 kilometers, train station pick-up, beach shuttle, and shopping centre shuttle; airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Fraser Suites Dubai offers 265 forms of accommodation with iPod docking stations and DVD players. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • iPod dock
  • LCD television
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Aqua Cafe – This poolside restaurant serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Racquetball/squash on site
  • Fitness classes on site
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Tennis lessons on site
  • Yoga classes/instruction on site

Spa Services

Armonia has 3 treatment rooms. Services include massages.

The spa is open daily.

  • Number of treatment rooms 3
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 175.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Fraser Suites Dubai

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards, debit cards and cash

On-site parties or group events are strictly prohibited

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards, debit cards and cash. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 100 for adults and AED 50 for children (approximately)
  • Airport shuttle fee: AED 170 per vehicle (one-way)
  • Valet parking fee: AED 15 per day
  • Rollaway bed fee: AED 175.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Fraser Suites
  • Fraser Suites Aparthotel
  • Fraser Suites Aparthotel Dubai
  • Fraser Suites Dubai
  • Fraser Suites Dubai Hotel Dubai
  • Fraser Suites Hotel & Apartments Dubai
  • Fraser Suites Hotel & Apartments
  • Fraser Suites Hotel Apartments
  • Fraser Suites Hotel Apartments Dubai
  • Fraser Suites Dubai Hotel
  • Fraser Suites Hotel
  • Fraser Suites Dubai Hotel
  • Fraser Suites Dubai Dubai
  • Fraser Suites Dubai Hotel Dubai

You should know

  • Fraser Suites Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Fraser Suites Dubai.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.