4.8 out of 5

"all good no compliant enjoined my stay will come back again " More

By a verified traveller on Sat 02 Sep 2017

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Hotel Description

Our customers tell us that they enjoy the quiet rooms at Grand Hyatt Dubai. During your stay, you'll be within walking distance of Dubai Creek. Features include free WiFi in public areas and free valet parking, plus 4 outdoor pools. This 5-star hotel has 682 rooms. All rooms offer free WiFi and deep-soaking bathtubs.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 14 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor and 4 outdoor pools
  • Treat yourself to Thai massages, body treatments or body scrubs at Ahasees Spa & Club
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes 4 outdoor tennis courts, a health club and a steam room
  • Guests have good things to say about the accommodation, from comfy beds and overall comfort to nice bathrooms and low noise level
  • 7 minutes by car from Dubai Frame and 7 minutes from Dubai World Trade Centre
  • Airport shuttle service available for a fee

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£72 per night

Club Room, 1 King Bed (Creek View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Prince)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand, Family Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Emiri)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room (Grand, 2 King Beds)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Grand Hyatt Dubai ratings based on 13 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hyatt Dubai

Everyone (7) Couples (5) Friends (1)
5 out of 5
Great spa, pool area and club room offerings. Great value for money.

Posted by on 14 Dec 2018

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Comment from Hotel Management

16 Dec 2018 by Fathi Khogaly

Dear Sofia, Thank you for sharing your thoughts. With 13 Food and Beverage restaurants, our indoor and outdoor swimming pools, The Kidz Club, Ahasees Spa & Club and our health and leisure facilities, we aim to provide all-round guest satisfaction. We appreciate your review and look forward to welcoming you back to Grand Hyatt Dubai in the near future. Warm regards, Fathi Khogaly General Manager

5 out of 5

Service and staff second to none Outstanding .

Pros: Service
Cons: not to put business solo guests next to the holiday family visitors on the same floor or near. rooms on the same floor were very in considerate noisy
Location: Not interested on bushiness
all good no compliant enjoined my stay will come back again

Posted by , from london on 2 Sep 2017

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Comment from Hotel Management

4 Sep 2017 by Fathi Khogaly

Dear Ebookers, Thank you for your kind words and we are delighted to hear that you enjoyed your most recent stay with us. We appreciate your review and look forward to welcoming you back to Grand Hyatt Dubai in the near future. Warm regards, Grand Hyatt Dubai Team

5 out of 5

Creek hotel with lush gardens

This was the 5th stay at this hotel. We return every year as we prefer a hotel away from the beach but also with landscaped swimming pools. The Grand Hyatt is the only hotel we have found with such green areas. Most hotels away from the beaches have pools surrounded by concrete.

Posted by on 14 Oct 2015

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5 out of 5

Posted by on 2 Jan 2019

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Comment from Hotel Management

6 Jan 2019 by Fathi Khogaly

Dear Guest, Thank you so much for rating us so positively! We hope to welcome you back to Grand Hyatt Dubai on your next visit. Best regards, Fathi Khogaly General Manager

5 out of 5
Hotel mit grösstem Pool in Dubai, sensationell 10 Min. zur Metro diverse Restaurants Personal sehr freundlich, hilfsbereit und zuvorkommend. Zu empfehlen

Posted by on 16 Dec 2018

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Comment from Hotel Management

19 Dec 2018 by Fathi Khogaly

Dear Guest, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. It is great to know that you enjoyed your stay with us, not only because of the facilities that we have around the hotel, but because our team of associates made such a positive impact on your stay with us. Our people are so important to us, especially for moments like these. We appreciate your positive feedback and hope to welcome you back to Grand Hyatt Dubai in the near future. Warm regards, Fathi Khogaly General Manager

4 out of 5

Ferien Resort für Familien

- attraktive Restaurant - gutes und reichhaltiges Frühstück Buffet - schöne Poollandschaft - gut gelegen - freundlicher Service

Posted by , from Zürich on 20 Aug 2018

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Comment from Hotel Management

26 Aug 2018 by Fathi Khogaly

Dear Rmando, Thank you for taking the time to write such a review. We are very happy to know that you had such a great time during your stay with us. Your positive feedback is much appreciated, and we are glad that we met and perhaps exceeded your expectations. Looking forward to having you stay with us again. Best regards, Fathi Khogaly General Manager

5 out of 5
Super Aussenpool & grosse Gartenanlage👍 Schweizer Chefkoch Roger aus Basel👍 Nur ca. 10 Auto-Minuten vom Airport DXB👍 ja gerne wieder...😀

Posted by , from Zürich on 3 Apr 2018

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Comment from Hotel Management

4 Apr 2018 by Fathi Khogaly

Dear Thomas, Thank you for taking the time to write a review of our hotel. We are delighted to hear that you enjoyed your most recent stay with us, while finding our location strategically positioned within the vicinity of the airport and the main highlights of Dubai. We appreciate your kind words and we look forward to welcoming you back on your next visit. Warm Regards, Grand Hyatt Dubai Team

5 out of 5
everything great. Everything was good.Ohl very fine.i Coomig me bi next Jähr,

Posted by on 4 Sep 2017

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Comment from Hotel Management

6 Sep 2017 by Fathi Khogaly

Dear Guest, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your stay with us. We appreciate your review and look forward to welcoming you back to Grand Hyatt Dubai in the near future. Warm regards, Fathi Khogaly General Manager

5 out of 5

supi

sehr zu frieden. Alle top. Alle freundlich und sehr gut Lage

Posted by on 16 Jul 2015

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5 out of 5

Best hotel i have ever been!

Perfect one! The pool area, staff, service, rooms, location, food. Everything: five stars. The best hotel i have ever been in!

Posted by on 21 Oct 2014

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Renovations + Closures

The following facilities are closed during Ramadan:

  • Bar/lounge

All-inclusive Details

  • Fitness facilities included
  • Tennis included

Property Features

Grand Hyatt Dubai offers its guests a full-service spa, 4 the outdoor swimming pools, outdoor tennis courts, and an indoor tennis court. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. Public spaces have free WiFi. You'll find a business centre on site. An indoor pool, a kid's pool, and a health club are also featured at the luxury Grand Hyatt Dubai. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 5-star Dubai hotel is smoke free.

  • 682 guestrooms or units
  • 14 dining venues
  • 3 bars or lounges
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools -4
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts -4
  • Indoor tennis court
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (8.5 km / 5.3 mi)
  • Metro station: Health Care City Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Hyatt Dubai offers 682 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.A nightly turndown service is provided.

  • Separate bedroom
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11 AM.

Grand Hyatt Dubai has 14 restaurants on site.

24-hour room service is available.

Nearby Activities

Outdoor tennis courts, an indoor tennis court and a health club are featured at the hotel. 4 the outdoor swimming pools are on site along with an indoor pool. In addition to a kid's pool, other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Ahasees Spa & Club has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1600
  • New Year's Eve (31 December) Gala Dinner per child: AED 800 (from 6 to 12 years old)
  • Tourism fee: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AED 145 for adults and AED 72.5 for children (approximately)
  • Airport shuttle fee: AED 265 per vehicle (one way)
  • Airport shuttle fee per child: AED 265.00 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Dubai Hotel
  • Grand Hyatt Hotel
  • Grand Hyatt Dubai
  • Grand Hyatt Dubai Hotel Dubai
  • Dubai Hyatt
  • Hyatt Dubai

You should know

  • Grand Hyatt Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.