16 Dec 2018 by Fathi Khogaly
Dear Sofia, Thank you for sharing your thoughts. With 13 Food and Beverage restaurants, our indoor and outdoor swimming pools, The Kidz Club, Ahasees Spa & Club and our health and leisure facilities, we aim to provide all-round guest satisfaction. We appreciate your review and look forward to welcoming you back to Grand Hyatt Dubai in the near future. Warm regards, Fathi Khogaly General Manager
4 Sep 2017 by Fathi Khogaly
Dear Ebookers, Thank you for your kind words and we are delighted to hear that you enjoyed your most recent stay with us. We appreciate your review and look forward to welcoming you back to Grand Hyatt Dubai in the near future. Warm regards, Grand Hyatt Dubai Team
19 Jan 2020 by Fathi Khogaly
Dear Guest, Thank you for leaving us with this excellent rating. We hope to have the pleasure of welcoming you back again soon! Warm Regards, Fathi Khogaly Cluster General Manager
9 Dec 2019 by Grand Hyatt Dubai team
Dear Guest, We are sorry to see that your most recent visit to Grand Hyatt Dubai was not up to your expectations. We hope you give us another chance to further enhance your stay. Warm Regards, Grand Hyatt Dubai team
8 Dec 2019 by Fathi Khogaly
Dear Guest, Thank you for leaving us with an excellent rating. We hope to have the pleasure of welcoming you back again soon. Warm Regards, Fathi Khogaly Cluster General Manager
24 Jul 2019 by Fathi Khogaly
Dear Guest, Thank you for leaving us with a 5 star rating! We appreciate your kind words and hope to welcome you back to Grand Hyatt Dubai in the near future. Warm Regards, Fathi Khogaly Cluster General Manager
6 Jan 2019 by Fathi Khogaly
Dear Guest, Thank you so much for rating us so positively! We hope to welcome you back to Grand Hyatt Dubai on your next visit. Best regards, Fathi Khogaly General Manager
19 Dec 2018 by Fathi Khogaly
Dear Guest, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. It is great to know that you enjoyed your stay with us, not only because of the facilities that we have around the hotel, but because our team of associates made such a positive impact on your stay with us. Our people are so important to us, especially for moments like these. We appreciate your positive feedback and hope to welcome you back to Grand Hyatt Dubai in the near future. Warm regards, Fathi Khogaly General Manager
26 Aug 2018 by Fathi Khogaly
Dear Rmando, Thank you for taking the time to write such a review. We are very happy to know that you had such a great time during your stay with us. Your positive feedback is much appreciated, and we are glad that we met and perhaps exceeded your expectations. Looking forward to having you stay with us again. Best regards, Fathi Khogaly General Manager
The following facilities are closed during Ramadan:
Grand Hyatt Dubai offers its guests a full-service spa, 4 the outdoor swimming pools, outdoor tennis courts, and an indoor tennis court. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. Public spaces have free WiFi. You'll find a business centre on site. An indoor pool, a kids' pool, and a health club are also featured at the luxury Grand Hyatt Dubai. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free. This 5-star Dubai hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking , Free parking nearby
Grand Hyatt Dubai offers 682 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on request.
For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11 AM.
Grand Hyatt Dubai has 14 restaurants on site.
24-hour room service is available.
4 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, an indoor tennis court, a health club and a steam room.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Ahasees Spa & Club has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of GBAC STAR (Hyatt) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.