4.8 out of 5

"Fabulous hotel with fabulous staff, nothing else needed to be said. Went above and beyond for all guests, Thankyou Grosvenor Hotel, we shall definitel ... " More

By a verified traveller on Thu 17 May 2018

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Hotel Description

Our customers tell us they can't get enough of the overall value at Grosvenor House, a Luxury Collection Hotel, Dubai. During your stay, you're just a quick walk from Dubai Marina. Features include free WiFi in public areas, free valet parking and a free area shuttle. Built in 2004, this 5-star hotel has 749 rooms over 45 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and flat-screen TVs
  • Free WiFi and wired Internet
  • Free valet parking
  • Enjoy Asian cuisine with ocean views at Buddha Bar, one of the property's 8 restaurants and 9 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Treat yourself to manicures and pedicures, hydrotherapy or facials at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the WiFi and the pool
  • Steps from Dubai Marina and 9 minutes on foot from The Walk
  • Free shopping centre, beach and local-area shuttle service

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£162 per night

Premier Executive Suite, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

3 Bedroom Residence, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Executive Suite, 2 Single Beds, Business Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Premier Junior Suite, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grosvenor House, a Luxury Collection Hotel, Dubai ratings based on 36 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grosvenor House, a Luxury Collection Hotel, Dubai

Everyone (14) Couples (15) Family (5) Friends (1) Other (1)
1 out of 5

Posted by on 1 Jan 2019

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5 out of 5
Lovely stay with 4 month old baby. Staff fantastic, hotel is at the end of the marina, but a lovely 20/30 min walk takes you up to the Marina Mall and Pier 7 restaurants. There’s a shuttle bus to the sister hotel, theRoyal Meridian every 10 mins, with access to the beach and JBR. It’s difficult to walk to the Meridian as the paths aren’t great and the roads are v busy. Pool in Tower 2 is small but nice, larger pool in Tower 1 with kids pool also. The Meridian has a number of large pools plus the beach. Restaurants in Grosvenor really good, especially Toro Toro if you like beef. Whilst not the most suave or stylish hotel in Dubai, the service is excellent and staff can’t do enough to help. Lots of variety and overall a great place to stay in Dubai

Posted by , from Ireland on 24 Nov 2018

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4 out of 5
Nice hotel good location but we had issues with the WiFi and that took the guys days to fix and that too when I had to call about 20 times over 4 days to get someone to take this issue seriously.

Posted by , from London on 3 Nov 2018

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5 out of 5
Fabulous hotel with fabulous staff, nothing else needed to be said. Went above and beyond for all guests, Thankyou Grosvenor Hotel, we shall definitely be back soon xXx

Posted by , from london, uk on 17 May 2018

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5 out of 5
The entire experience for a first timer in Dubai was amazing - the staff are second to none

Posted by , from london on 9 Apr 2018

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5 out of 5
From the minute we arrived to the minute we left, our hotel experience was exceptional. We were made to feel like royalty. Loved it!

Posted by , from birmingham, uk on 6 Apr 2018

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5 out of 5

Great hotel.

Pros: The great staff and the room comfort.The pool area as also great .
Cons: Nothing
Location: The beach is near and we used the metro which is near by.
From the moment we arrived the treatment was top class. The staff were super and always will to help with a smile .Great location and top class facilities.

Posted by on 6 Feb 2018

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5 out of 5

Flawless service and idéal location

It was the best. I arrived at 06:00 and they let me straight into the room. Beautiful room, great view, lovely bathrobe.

Posted by , from Italy on 5 Feb 2018

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5 out of 5

Luxury

Fantastic experience - great location Pool area small, shady and windy but the facilities at le royal meridian more than made up for this and we used them every day - with the added bonus of being able to allocate food and drinks to your room Great bars and restaurants in GH, breakfast well worth the upgrade

Posted by , from wales on 15 Jan 2018

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5 out of 5

unbeatable experience....the best hotel in the world

no more to say....just don't miss the opportunity to sample the best club experience i have ever received anywhere....and I really mean anywhere....can't wait til' the next time....

Posted by on 17 Oct 2015

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About the Grosvenor House, a Luxury Collection Hotel, Dubai

Location Al Emreef Street, Dubai, 118500

Property Features

A private beach is featured. As a guest of Grosvenor House, a Luxury Collection Hotel, Dubai, you'll find a full-service spa, a marina, and 2 the outdoor swimming pools. There are 8 restaurants and 9 coffee shops/cafés, as well as a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 9 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference centres. A kid's pool, a health club, and a hot tub are also featured at the luxury Grosvenor House, a Luxury Collection Hotel, Dubai. You'll have access to the outdoor pool at a partner property. Valet parking is free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 749 guestrooms or units
  • 45 levels
  • 2 buildings
  • 8 dining venues
  • 2 bars by the pool
  • 9 bars or lounges
  • 9 coffee shops
  • 1500 sq ft of conference space
  • 139 sq. m of conference space
  • Built in 2004
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools -2
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (32.4 km / 20.1 mi)
  • Property shuttles: Free area shuttle, beach shuttle, and shopping centre shuttle
  • Parking: Free valet parking

Room Amenities

Grosvenor House, a Luxury Collection Hotel, Dubai offers 749 forms of air-conditioned accommodation with minibars and a safe. 42-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and designer toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

Buddha Bar – Overlooking the ocean, this restaurant specialises in Asian cuisine and only serves dinner.Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Toro Toro – This restaurant specialises in Latin American cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Indego by Vineet – Overlooking the ocean, this restaurant specialises in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Rhodes W1 – Overlooking the ocean, this restaurant specialises in British cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Sloanes – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

A marina and a health club are featured at the hotel. 2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 360.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • No pets or service animals allowed
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1900.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 950.00 (from 5 to 15 years old)
  • Tourism fee: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 170 per person (approximately)
  • Rollaway bed fee: AED 360.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grosvenor House Luxury Collection Hotel Dubai
  • Grosvenor House Luxury Collection Hotel
  • Grosvenor House Luxury Collection Dubai
  • Grosvenor House Luxury Collection

You should know

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.