21 Feb 2020 by Habtoor
Dear Guest, Thank you for taking the time to rateyour recent experience at the Habtoor Grand Resort, Autograph Collection Hotels and it is our pleasure to have you stay with us. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride not only meeting but exceeding your expectations. Best Regards, Randy Sawalha Asst. Front Office Manager
18 Nov 2017 by Habtoor Grand Resort
Dear Guest, Thank you for your kind review. It feels great to know that you had a worthwhile stay in the resort and have found our location nicely appointed that brings our guest just a few steps away from must-see attractions and modern-day conveniences. Further, we truly appreciate your flattering comments about the impeccable service of our associates. Our team were very happy to receive your feedback and they were proud of their achievement for making your stay an enjoyable one. We appreciate you for choosing to stay with us and we hope to serve you again at the Habtoor Grand Resort, Autograph Collection Hotel on your next visit to Dubai. Best regards, Daisy Fuentes Jomoc Guest Relations Manager
12 Apr 2021 by Habtoor
Dear Guest, Thank you for taking the time to share your recent experience at the Habtoor Grand Resort, Autograph Collection and it is our pleasure to have you stay with us. I would like to personally apologize for the unsatisfactory experiences you have encountered which impacted negatively with your overall impression of the resort. Please be assured that we are addressing your comments, with great seriousness and have shared your feedback with the appropriate hotel team members so that corrective measures can be taken to ensure the total comfort of our guests in the future. We understand that your experience was not up to par and we want to earn another opportunity to serve you. Best Regards, Randy Sawalha Asst. Front Office Manager
7 Feb 2021 by Habtoor
Dear Guest Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards, Randy Sawalha Asst. Front Office Manager
Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Habtoor Grand Resort, Autograph Collection such as the outdoor pool and the kids' pool. There are 10 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges, A beach bar, and A poolside bar. WiFi and wired Internet are free in public spaces. This luxury hotel also offers an outdoor tennis court, a hot tub and a steam room. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Habtoor Grand Resort, Autograph Collection offers 446 forms of accommodation with minibars and a safe. This accommodation offers separate dining areas and includes desks. Beds feature Frette Italian sheets and premium bedding. LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Habtoor Grand Resort, Autograph Collection has 10 restaurants on site.
24-hour room service is available.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a private beach, an outdoor tennis court, a sauna and a fitness centre.
Guests aged under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Elixir Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 4:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.