2 Oct 2018 by Mohamed Nazih
Dear Shane, Thanks a lot for choosing Hilton Dubai Creek and for giving your overall experience a 5* rating. We truly appreciate your positive feedback, and we do look forward to welcoming you again in the nearest future. Sincerely yours, Mohamed Nazih Director of Operations
9 Apr 2017 by HDC Director of Operations
Dear George, Thank you for your time in posting a review of your recent stay at the Hilton Dubai Creek. While we truly appreciate your generally positive comments and above average rating on your stay with us, we regret to acknowledge your slight disappointment and that we were not able to fully meet your expectations on this particular occasion such as the bed. Please accept our sincere apologies for any inconvenience you experienced during your stay and rest assured that we have taken note of your feedback. Your review is important to us and we look forward to welcoming you again in the not so distant future. Sincerely yours, Mohamed Nazih Director of Operations
9 Oct 2016 by DXBDC Hotel Manager
Dear Asmora, Many thanks for your time in posting a review of your recent stay with us at the Hilton Dubai Creek with your family. We are happy to know that you liked our overall service, products and facilities, as this is what we always strive to achieve and provide our valued guests. We're glad to know that we were able to meet most of your expectations of a Hilton experience on this particular occasion. Your feedback meant a lot to us as we look forward to welcoming you back in the not so distant future. Sincerely yours, Tamer Tantawi
8 Sep 2019 by Mohamed Nazih
Dear Valued Guest, Thank you very much for your loyalty and for taking the time and effort to post a personal review following your recent stays at the Hilton Dubai Creek. We are delighted to note that you found our services and facilities very much to your satisfaction, as this is what we strive to achieve at all times. We do look forward to welcoming you back to the Hilton Dubai Creek, in the not too distant future. Yours sincerely, Mohamed Nazih Director of Operations
3 Oct 2017 by Mohamed Nazih
Dear Stojanov, Thank you very much for your review of your recent stay at Hilton Dubai Creek. I am happy to read about your experience with our hotel facilities. I appreciate you taking the time to share your feedback and recommending us online and look forward to welcoming you back to Hilton Dubai Creek in the future. Sincerely yours, Mohamed Nazih Director of Operations
This property is closed from 1 April 2020 to 14 August 2020 (dates subject to change).
Hilton Dubai Creek offers its guests a marina, an outdoor pool, and a spa tub. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A poolside bar. Public spaces have free WiFi. Business amenities include a business centre and a limo/town car service. A 24-hour fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the luxury Hilton Dubai Creek. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 5-star Dubai hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Wired Internet access - surcharge
Free self parking , Free valet parking
Hilton Dubai Creek offers 150 forms of air-conditioned accommodation with MP3 docking stations and DVD players. Select Comfort beds feature down comforters and premium bedding. Flat-screen televisions come with pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include bidets, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Glasshouse – This brasserie specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Table 9 – This restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open selected days.
O'Learys – This sports bar specialises in American cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
The Edge Pool & Bar – Overlooking the pool, this rooftop bar serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.