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4.5 out of 5

"This was our second time at the Hilton Garden Inn. The hotel is well placed for our needs and it’s so easy to get a taxi or the train which is in walk ... " More

By a verified traveller on Tue 11 Apr 2023

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Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
£55* Per night/room 3 Apr - 4 Apr

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, Connecting Rooms

Bed Count 3 Twin Beds Maximum Occupancy 6 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 6 Max

King, Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Dubai Mall Of The Emirates. During your stay, you're just a quick walk from Mall of the Emirates. You'll find features such as free WiFi in public areas, free self-parking and a free beach shuttle.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Garden Grille
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with deep-tissue massages or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests speak favourably about the location and the proximity to shopping
  • Within a 10-minute walk of Ski Dubai and Mall of the Emirates
  • Free beach shuttle service

Hilton Garden Inn Dubai Mall Of The Emirates ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Dubai Mall Of The Emirates

Everyone (9) Couples (1) Family (1)
5 out of 5
This was our second time at the Hilton Garden Inn. The hotel is well placed for our needs and it’s so easy to get a taxi or the train which is in walking distance. The hotel is a good standard and the staff are friendly and helpful.

Posted by on 11 Apr 2023

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Comment from Hotel Management

11 Apr 2023 by Hilton Garden Inn Dubai Mall of

Hello Christine, thank you for sharing your feedback as well as for your loyalty to our hotel. We are very glad to learn that you have found our location and overall service to your satisfaction and liking. We truly appreciate your feedback and we hope to welcoming you back to our hotel in he future. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team

5 out of 5
Value for money great location

Posted by on 22 Feb 2022

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Comment from Hotel Management

23 Feb 2022 by Deceree

Dear "amarjit", thank you very much for sharing your feedback. We are truly glad to learn that you found the overall service and location to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcome you back to our hotel. Best regards, Hilton Garden Inn Dubai Mall of The Emirates

5 out of 5

Posted by on 25 Jan 2020

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Comment from Hotel Management

26 Jan 2020 by Deceree - Admin Assistant

Thank you for sharing your ratings! We appreciate it very much. Looking forward to welcome you back. Best regards, Deceree - Admin Assistant

5 out of 5
It's in the right location for me and good value for money.

Posted by on 8 May 2019

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Comment from Hotel Management

8 May 2019 by Des

Hi.. thanks for sharing! Happy to see you liked the location. Looking forward to have you back. Best regards, Deceree - Admin Assistant

5 out of 5
Excellent hotel near to the Mall of Emirates. We stayed in the King Suite which was perfect for sharing with our 14 year old son. He had his own room and we had a separate bedroom which had a very comfortable bed. Breakfast was also great with plenty of variety.

Posted by , from England on 3 Nov 2018

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Comment from Hotel Management

4 Nov 2018 by Des

Hi Debbie.. many thanks for taking your time to share your feedback.. It is our pleasure to see that you liked your suite and you found it perfect for your need.. we appreciate your overall positive feedback and we look forward to welcome you back.. Best regards, Deceree - Assistant to Executive Office

5 out of 5

Excellent staff Attribute

Pros: facilities and staff attitude - excellent
Cons: entertainment in the evening
Location: emirates mall and metro close
I cannot thank the staff - they were very accommodating and helpful.

Posted by on 31 Jul 2018

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Comment from Hotel Management

31 Jul 2018 by Des

Hi..! thank you for your feedback and for appreciating our team, it truly means a lot..! Plans have been rolling with our Bar live entertainment. We hope you could come back and check it out.. All the best, Deceree - Assistant to General Manager

3 out of 5

Nice hotel, nice locstion

This hotel is in an amazing location, very close to mall of Emirates and rooms were clean. Nice pool area and gym. The only bad point I would make is that the front of house staff are a bit disorganised and the hotel charges for certain things are abit ridiculous. Besides that it is very nice and highly recommended

Posted by on 14 Aug 2016

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Comment from Hotel Management

28 Sep 2016 by Oliver Kesseler

Dear Guest, Thank you for sharing a constructive review with regards to your recent stay with us. I am delighted to note that you found our location and facilities to your liking, as this is what we strive to achieve at all times, and we truly appreciate for sharing with us your constructive overall comments regarding the front desk team.As it is feedback from our valued guests that enables us to improve, we truly appreciate your honest comments. Rest assured that these comments have been shared with the concerned department head for improvement.It has been our pleasure to have you staying with us at Hilton Garden Inn Mall of the Emirates and we hope to welcome you back in the near future. All the best Oliver kesseler General Manager

4 out of 5
zimmer ganz ok bei renovierungsarbeiten wurde geschlampt. farbunterschiede auf wänden...

Posted by on 15 Mar 2020

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Comment from Hotel Management

15 Mar 2020 by Deceree - Admin Assistant

Thank you for sharing your feedback. We appreciate it very much and we look forward to welcome you back. Best regards, Deceree - Admin Assistant

4 out of 5

Posted by on 20 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Deceree - Admin Assistant

Thanks for sharing! We appreciate your ratings! Kind regards, Deceree - Admin Assistant

4 out of 5
The bar is good and the service is veê friendly. BUT!! Is a smoker bar (weireby today's standards)

Posted by on 21 May 2019

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Comment from Hotel Management

22 May 2019 by Ksenia Serebrennikova, Front Office Supervisor

Dear Anonymous, Thank you for sharing your positive feedback about your stay with us. Thank you as well for your comments about our Garden Bar which will be addressed to the hotel management. We are looking forward to welcoming you back with us in the nearest future.

About the Hilton Garden Inn Dubai Mall Of The Emirates

Location 22nd St, Al Barsha, Dubai,

Property Features

Hilton Garden Inn Dubai Mall Of The Emirates offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 4 meeting rooms, and limo/town car service are available. Spa services, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Hilton Garden Inn Dubai Mall Of The Emirates. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 370 guestrooms or units
  • 6 levels
  • Built in 2015
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Mashreq Metro Station (0.8 km / 0.5 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Dubai Mall Of The Emirates offers 370 accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Fridge
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

The Garden Grille – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages and facials.

  • Deep tissue massage
  • Facial treatments
  • Number of treatment rooms 2
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Hilton Garden Inn Dubai Mall Of The Emirates offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 82 for adults and from AED 41 for children
  • Airport shuttle fee: AED 190 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Mall Emirates Dubai
  • Hilton Garden Inn Mall Emirates
  • Hilton Garden Inn Dubai Mall Emirates Hotel
  • Hilton Garden Inn Dubai Mall Emirates Hotel
  • Hilton Garden Inn Dubai Mall Emirates
  • Hotel Hilton Garden Inn Dubai Mall Of The Emirates Dubai
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  • Hilton Garden Inn Dubai Mall Of The Emirates Dubai
  • Hilton Garden Inn Mall Of The Emirates
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  • Hilton Garden Inn Emirates
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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.