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4.4 out of 5

"It's in the right location for me and good value for money. " More

By a verified traveller on Wed 08 May 2019

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Hotel Description

Hilton Garden Inn Dubai Mall Of The Emirates's walkable location gets high marks from our customers. During your stay, you're just a quick walk from Ski Dubai. You'll find features such as free WiFi in public areas, free self-parking and a free beach shuttle. Built in 2015, this 4-star hotel has 370 rooms over 6 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Garden Grille
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the size of the guestrooms and the helpful staff
  • Within a 10-minute walk of Ski Dubai and Mall of the Emirates
  • Free beach shuttle service

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£48* Per night/room 5 Mar - 6 Mar

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 3 Single Beds

Bed Count 3 Single Beds Maximum Occupancy 6 Max

Family Suite, 2 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

King, Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Dubai Mall Of The Emirates ratings based on 8 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Dubai Mall Of The Emirates

Everyone (8)
5 out of 5

Posted by on 25 Jan 2020

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Comment from Hotel Management

26 Jan 2020 by Deceree - Admin Assistant

Thank you for sharing your ratings! We appreciate it very much. Looking forward to welcome you back. Best regards, Deceree - Admin Assistant

5 out of 5
It's in the right location for me and good value for money.

Posted by on 8 May 2019

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Comment from Hotel Management

8 May 2019 by Des

Hi.. thanks for sharing! Happy to see you liked the location. Looking forward to have you back. Best regards, Deceree - Admin Assistant

5 out of 5
Excellent hotel near to the Mall of Emirates. We stayed in the King Suite which was perfect for sharing with our 14 year old son. He had his own room and we had a separate bedroom which had a very comfortable bed. Breakfast was also great with plenty of variety.

Posted by , from England on 3 Nov 2018

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Comment from Hotel Management

4 Nov 2018 by Des

Hi Debbie.. many thanks for taking your time to share your feedback.. It is our pleasure to see that you liked your suite and you found it perfect for your need.. we appreciate your overall positive feedback and we look forward to welcome you back.. Best regards, Deceree - Assistant to Executive Office

5 out of 5

Excellent staff Attribute

Pros: facilities and staff attitude - excellent
Cons: entertainment in the evening
Location: emirates mall and metro close
I cannot thank the staff - they were very accommodating and helpful.

Posted by on 31 Jul 2018

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Comment from Hotel Management

31 Jul 2018 by Des

Hi..! thank you for your feedback and for appreciating our team, it truly means a lot..! Plans have been rolling with our Bar live entertainment. We hope you could come back and check it out.. All the best, Deceree - Assistant to General Manager

3 out of 5

Nice hotel, nice locstion

This hotel is in an amazing location, very close to mall of Emirates and rooms were clean. Nice pool area and gym. The only bad point I would make is that the front of house staff are a bit disorganised and the hotel charges for certain things are abit ridiculous. Besides that it is very nice and highly recommended

Posted by on 14 Aug 2016

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Comment from Hotel Management

28 Sep 2016 by Oliver Kesseler

Dear Guest, Thank you for sharing a constructive review with regards to your recent stay with us. I am delighted to note that you found our location and facilities to your liking, as this is what we strive to achieve at all times, and we truly appreciate for sharing with us your constructive overall comments regarding the front desk team.As it is feedback from our valued guests that enables us to improve, we truly appreciate your honest comments. Rest assured that these comments have been shared with the concerned department head for improvement.It has been our pleasure to have you staying with us at Hilton Garden Inn Mall of the Emirates and we hope to welcome you back in the near future. All the best Oliver kesseler General Manager

4 out of 5

Posted by on 20 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Deceree - Admin Assistant

Thanks for sharing! We appreciate your ratings! Kind regards, Deceree - Admin Assistant

4 out of 5
The bar is good and the service is veê friendly. BUT!! Is a smoker bar (weireby today's standards)

Posted by on 21 May 2019

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Comment from Hotel Management

22 May 2019 by Ksenia Serebrennikova, Front Office Supervisor

Dear Anonymous, Thank you for sharing your positive feedback about your stay with us. Thank you as well for your comments about our Garden Bar which will be addressed to the hotel management. We are looking forward to welcoming you back with us in the nearest future.

4 out of 5

Siisti hotelli hyvien kulkuyhteyksien päässä.

Pros: Tyylikäs.
Location: Mall of the Emirates -ostoskeskus ihan vieressä. Hyviä paikallisia ravintoloita ihan kulmilla. Sharjaf DG -metroasemalle lyhyt kävelymatka.
Hotellin sijainti hyvä lähellä metroa ja ostoskeskusta. Palvelu toimi hyvin ja sujuvasti. Yhden makuuhuoneen ja olohuoneen huoneisto riittävän tilava. Plussaa erillisestä WC:stä. Ilmainen bussikuljetus rannalle. Siisti, pieni uima-allasosasto, johon ei kylläkään paista aurinko. Aamiaisbuffetti todella monipuolinen.

Posted by , from Vantaa on 5 Jan 2017

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Comment from Hotel Management

15 Jan 2017 by Oliver

Dear Katituu Thank you for taking the time to share your experience about your recent stay with us! We are glad to hear that you have enjoyed your stay at the Hilton garden Inn Dubai Mall Of the Emirates .We would be delighted to see you with us again in the near future. All the best, Oliver Kesseler General Manager

About the Hilton Garden Inn Dubai Mall Of The Emirates

Location 22nd St, PO Box 39 39 71, Dubai,

Property Features

Hilton Garden Inn Dubai Mall Of The Emirates offers its guests an outdoor pool, a 24-hour fitness centre, and a kids' pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, a limo/town car service, and meeting rooms are available. There are 4 meeting rooms available. Spa services, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Hilton Garden Inn Dubai Mall Of The Emirates. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Hilton Garden Inn Dubai Mall Of The Emirates was completed in 2017. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 370 guestrooms or units
  • 6 levels
  • 4 conference rooms
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (27.6 km / 17.2 mi)
  • Metro station: Sharaf DG Station (0.8 km / 0.5 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Dubai Mall Of The Emirates offers 370 forms of air-conditioned accommodation with laptop-compatible safes and a safe. LCD televisions are featured in guestrooms. This Dubai hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and free toiletries. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Fridge
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

The Garden Grille – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 2
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.
  • Free cots (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • One child stays free
  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 82 for adults and AED 41 for children (approximately)
  • Airport shuttle fee: AED 180 per vehicle (one way)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Hilton Garden Inn Dubai Mall Of The Emirates offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.