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4.1 out of 5

"The quality of the property meets my expectations. However, the staff were not listening to clients from my experience. I had communicated to differen ... " More

By a verified traveller on Mon 05 Aug 2019

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Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
£45* Per night/room 21 Oct - 22 Oct

Apartment, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, City View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they enjoy the spacious rooms at Hyatt Place Dubai Al Rigga Residences. During your stay, you'll be within walking distance of City Centre Deira. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle. Built in 2014, this 3-star hotel has 84 rooms over 8 floors. Free WiFi and kitchenettes are available in all rooms.

  • Air-conditioned rooms with kitchenettes, separate dining areas and flat-screen TVs
  • Free WiFi
  • Free secured valet parking and secured self-parking
  • Drinking and dining options include a restaurant, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 2-minute drive from Al Ghurair Centre and a few minutes from Naif Souq
  • Free shopping centre and local-area shuttle service

Hyatt Place Dubai Al Rigga Residences ratings based on 18 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Dubai Al Rigga Residences

Everyone (15) Couples (1) Family (1)
4 out of 5

Posted by on 5 Aug 2019

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4 out of 5
The quality of the property meets my expectations. However, the staff were not listening to clients from my experience. I had communicated to different staffs from the very first night of my arrival about the two bookings up till 24th of July. However, I was embarrassed to see a man knocking on my door late at night on 23rd to inform me that I have overstayed and wanted to know the time I was planning to leave the room. I was lost for words, told the person that I needed a call from the front desk. My request for a receptionist or another staff to call me and my several telephone calls to the front desk were ignored as empty promises of someone calling me were displayed. No one called me to address this issue. This was a disappointment. Staff do not communicate with each other. This was also evident when my room was changed after the first night,3 hours after the initial time, only to be taken to a room that has not been cleaned and several calls has to be made for the allocation of another room. Another issue experienced was not been given the booked apartment on my arrival at the Hotel, the excuse was they were having maintenance issues which do not sound plausible as the Hotel appeared to have been over booked. Was given a room with kitchenette. The delay of more than 2 hours to check in after a long flight and not getting the room booked wasn’t a pleasant experience though a goodwill gesture of £20 given after insisting to speak to a senior staff member.

Posted by on 5 Aug 2019

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2 out of 5
Not booking that ever again! Asked for bath tub with no smoking; got smoking with no bath tub!

Posted by on 1 Dec 2018

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5 out of 5
Fantastic hotel and staff, Only improvement would be to make the breakfast area bigger and a variety selection of continental breakfast. Other than that it is a brilliant stay for families with kids or couples.

Posted by , from England on 5 Nov 2018

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4 out of 5
Enjoyed big spacious rooms and the balcony was excellent withview if the swimming pool. Very happy.

Posted by , from Birmingham on 28 Aug 2017

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5 out of 5

Really clean

Really clean hotel and breakfast was really nice pool was little bit small

Posted by , from Batley uk on 29 Apr 2017

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2 out of 5

Posted by on 22 Dec 2019

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5 out of 5
Sauber gute Lage und freundliches Personal! Ideal wenn man in der City nahe am Flughafen sein will

Posted by on 17 Oct 2019

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5 out of 5
Proximité du métro, taxi, restaurants, supermarchés,...

Posted by , from Berne on 22 Jul 2019

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4 out of 5
Kiva allasalue. Monipuolinen aamiainen. Hyvä sijainti.

Posted by on 7 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Natalia Zitarosa

Kiitos hiljattaisesta oleskelustasi Hyatt Place Dubai -hotellissa ja ota aikaa kirjoittaa arvostelu. Vedot koskevat,

About the Hyatt Place Dubai Al Rigga Residences

Location Al Rigga Road, Dubai,

Renovations + Closures

The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Fitness facilities
  • Swimming pool

Property Features

Hyatt Place Dubai Al Rigga Residences offers its guests an outdoor pool, a fitness centre, and a kids' pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Event space at this hotel measures 2648 square feet (246 square metres) and includes conference rooms. The business-friendly Hyatt Place Dubai Al Rigga Residences also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking and valet parking are available. This 3-star Dubai hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 8 levels
  • 2648 sq ft of conference space
  • 246 sq. m of conference space
  • Built in 2014
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Separate dining area
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Metro station: Al Rigga Station (0.6 km / 0.4 mi)
  • Property shuttles: Free area shuttle and shopping centre shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hyatt Place Dubai Al Rigga Residences offers 84 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves, separate dining areas and dishwashers. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room kitchenette
  • Dining room
  • In-room dining (limited hours)
  • Flat-screen television
  • Fridge
  • Microwave
  • Dishwasher
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Hyatt Place Dubai Al Rigga Residences has a restaurant serving lunch and dinner.

El Barrio – This bar specialises in international cuisine and only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hyatt Place Dubai Al Rigga Residences

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve on-site parking. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitisation practices of GBAC STAR (Hyatt) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 80 per person (approximately)
  • Cleaning/housekeeping/linen fee: AED 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Dubai Al Rigga Residences House
  • Hyatt Place Rigga Residences House
  • Hyatt Place Rigga Residences
  • Hyatt Place Dubai Al Rigga Residences Hotel
  • Hyatt Place Dubai Al Rigga Residences Dubai
  • Hyatt Place Dubai Al Rigga Residences Hotel Dubai

You should know

  • Pool access available from 8:00 AM to 8:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.