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4.1 out of 5

"The quality of the property meets my expectations. However, the staff were not listening to clients from my experience. I had communicated to differen ... " More

By a verified traveller on Mon 05 Aug 2019

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Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
£53* Per night/room 30 Apr - 1 May

Apartment, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, City View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Hotel Description

During your stay at Hyatt Place Dubai Al Rigga Residences, you're just a quick walk from Deira Clocktower. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.

  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Al Ghurair Centre and a few minutes from City Centre Deira

Hyatt Place Dubai Al Rigga Residences ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Dubai Al Rigga Residences

Everyone (15) Couples (1) Family (1)
4 out of 5

Posted by on 5 Aug 2019

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4 out of 5
The quality of the property meets my expectations. However, the staff were not listening to clients from my experience. I had communicated to different staffs from the very first night of my arrival about the two bookings up till 24th of July. However, I was embarrassed to see a man knocking on my door late at night on 23rd to inform me that I have overstayed and wanted to know the time I was planning to leave the room. I was lost for words, told the person that I needed a call from the front desk. My request for a receptionist or another staff to call me and my several telephone calls to the front desk were ignored as empty promises of someone calling me were displayed. No one called me to address this issue. This was a disappointment. Staff do not communicate with each other. This was also evident when my room was changed after the first night,3 hours after the initial time, only to be taken to a room that has not been cleaned and several calls has to be made for the allocation of another room. Another issue experienced was not been given the booked apartment on my arrival at the Hotel, the excuse was they were having maintenance issues which do not sound plausible as the Hotel appeared to have been over booked. Was given a room with kitchenette. The delay of more than 2 hours to check in after a long flight and not getting the room booked wasn’t a pleasant experience though a goodwill gesture of £20 given after insisting to speak to a senior staff member.

Posted by on 5 Aug 2019

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2 out of 5
Not booking that ever again! Asked for bath tub with no smoking; got smoking with no bath tub!

Posted by on 1 Dec 2018

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5 out of 5
Fantastic hotel and staff, Only improvement would be to make the breakfast area bigger and a variety selection of continental breakfast. Other than that it is a brilliant stay for families with kids or couples.

Posted by , from England on 5 Nov 2018

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4 out of 5
Enjoyed big spacious rooms and the balcony was excellent withview if the swimming pool. Very happy.

Posted by , from Birmingham on 28 Aug 2017

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5 out of 5

Really clean

Really clean hotel and breakfast was really nice pool was little bit small

Posted by , from Batley uk on 29 Apr 2017

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2 out of 5

Posted by on 22 Dec 2019

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5 out of 5
Sauber gute Lage und freundliches Personal! Ideal wenn man in der City nahe am Flughafen sein will

Posted by on 17 Oct 2019

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5 out of 5
Proximité du métro, taxi, restaurants, supermarchés,...

Posted by , from Berne on 22 Jul 2019

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4 out of 5
Kiva allasalue. Monipuolinen aamiainen. Hyvä sijainti.

Posted by on 7 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Natalia Zitarosa

Kiitos hiljattaisesta oleskelustasi Hyatt Place Dubai -hotellissa ja ota aikaa kirjoittaa arvostelu. Vedot koskevat,

About the Hyatt Place Dubai Al Rigga Residences

Location Al Rigga Road, Dubai,

Property Features

Hyatt Place Dubai Al Rigga Residences offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 2648 square feet (246 square metres) and includes conference space. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Hyatt Place Dubai Al Rigga Residences. Free self parking and valet parking are available. This 3-star Dubai hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 8 levels
  • Conference rooms
  • 2648 sq ft of conference space
  • 246 sq. m of conference space
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Metro station: Al Rigga Station (0.6 km / 0.4 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Hyatt Place Dubai Al Rigga Residences offers 84 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves, separate dining areas and dishwashers. Bathrooms include a combined bath/shower unit, bidets and hairdryers. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room kitchenette
  • Dining room
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Fridge
  • Microwave
  • Dishwasher
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Hyatt Place Dubai Al Rigga Residences has a restaurant serving lunch and dinner.

El Barrio – This bar specialises in international cuisine and only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages.

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 3
  • Thai massage
  • Couples treatment rooms
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hyatt Place Dubai Al Rigga Residences

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Car required
  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Carbon monoxide detector
  • Smoke detector
  • Reservations are required for on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 80 per person
  • Cleaning/housekeeping/linen fee: AED 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Dubai Al Rigga Residences House
  • Hyatt Place Rigga Residences House
  • Hyatt Place Rigga Residences
  • Hyatt Place Dubai Al Rigga Residences Hotel
  • Hyatt Place Dubai Al Rigga Residences Dubai
  • Hyatt Place Dubai Al Rigga Residences Hotel Dubai

You should know

  • Pool access available from 8:00 AM to 8:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.