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4.2 out of 5

"Great find, Just booked it on a price basis but really was super value for money. The hotel Staff were friendly and helpful. Pool are was great as wel ... " More

By a verified traveller on Sun 23 Jun 2019

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£45* Per night/room 26 Jul - 27 Jul

Deluxe Room (2 Single Beds, Club Access)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite (prince)

Bed Count 2 King Beds Maximum Occupancy 7 Max

Deluxe Room (2 King Beds)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite (EMIRI)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed (Creek View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Hyatt Regency Dubai Creek Heights's proximity to the airport. During your stay, you're just a quick walk from Mohammed Bin Rashid University Of Medicine and Health Sciences. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are available. Built in 2015, this 5-star hotel has 463 rooms over 35 floors. Each room includes amenities such as free WiFi and a deep-soaking bath.

  • Air-conditioned rooms with pillowtop beds, deep-soaking baths and iPod docking stations
  • Free WiFi
  • Free valet parking
  • Enjoy Mexican cuisine at La Tablita, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to deep-tissue massages, facials or body treatments at NYSA Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the helpful staff and the value of their stay
  • Just a 2-minute drive from Dubai Creek and 6 minutes from City Centre Deira
  • Free shopping centre shuttle service

Hyatt Regency Dubai Creek Heights ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Dubai Creek Heights

Everyone (2) Couples (3) Business (1) Family (1) Friends (1)
2 out of 5
The pool was very small compared to the size of the hotel. Would not recommend club lounge as it is not as good as other hotels.

Posted by , from UK on 3 Nov 2019

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Comment from Hotel Management

5 Nov 2019 by General Manager

Thank you for your feedback, your comments have been noted, please accept our apologies for not being able to offer the best of our services to you, we sincerely hope you give us one more opportunity to host you again in the future.

5 out of 5
Great find, Just booked it on a price basis but really was super value for money. The hotel Staff were friendly and helpful. Pool are was great as well. Used the Gym as well which was full of up to date equipment. Located near to the Airport its about a 25 AED Taxi ride to the Dubai mall, you can even walk to the local metro station to get the tube if you are prepared to brave the heat. Had a couple of meals at their Mexican restaurant within the hotel and certainly can recommend that as well. Try the roof top Bar as well great for cocktails and a great view.

Posted by on 23 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by General Manager

Thank you very much for your feedback about your stay with us. We feel very glad on learning that you appreciated the excellent services offered to you by the team at NYSA Spa! It is indeed our pleasure to have had the honor to serve you, we sincerely hope that you visit us again in the near future!

5 out of 5

Great modern hotel with a nice outside pool

I stayed at this hotel for 4 nights and was very satisfied with my stay there. The staff was very nice, especially their manager called Rami who sorted out some issues that I had. The hotel has an outside pool and a spa. Some higher category rooms have a great view. I recommend this hotel. It's not very central but it is near a metro station.

Posted by , from London on 7 Jan 2018

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Comment from Hotel Management

18 Jan 2018 by General Manager

Dear Saida, Thank you for your review about Hyatt Regency Dubai Creek Heights! It is a pleasure to know that the overall stay was good and that you were able to absorb the stunning views of the city. We look forward to welcoming you again soon! Kind Regards, Vipin Khattar General Manager

5 out of 5

Very good location close to airport

Amazing hotel all staff were excellent and helpful pool was nice and gym

Posted by , from uk on 19 Feb 2017

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Comment from Hotel Management

22 Mar 2017 by General Manager

Dear Ash, Thank you very much for taking out the time to write a review about your stay with us at Hyatt Regency Dubai Creek Heights! It is an honor for us to know that all our associates offered the best of their services to you, thank you for the lovely photographs and we hope you visit our hotel again soon. Warm Regards, Vipin Khattar General Manager

5 out of 5

Beautiful hotel

My stay at the Hyatt was very nice from start to finish staff was very helpful rooms were amazing , all facilities from pool to water temple were amazing defiantly will go back .

Posted by on 18 Mar 2016

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5 out of 5

Awesome

Beautiful and would stay again, really enjoyed the spa facilities and food at the restaurant.

Posted by on 30 Dec 2015

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2 out of 5
45 minuten wartezeit zum frühstücken.. jedesmal wird man gefragt ob man ein hotelgast ist. Keine niemanden einladen ins hotel

Posted by on 15 Feb 2021

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4 out of 5
Es war sehr toll! Das Zimmer und die Lobby waren immer sehr sauber. Besonders gut fand ich, dass es immer so gut gerochen hat.

Posted by on 20 Feb 2020

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Comment from Hotel Management

23 Feb 2020 by General Manager

Thank you for the rating, we sincerely hope to welcome you back again soon!

5 out of 5

Toller Urlaub

Wir haben eine tolle Urlaubswoche in Dubai verbracht. Das Hyatt Regency ist gut gelegen und eignet sich sehr gut für einen Urlaub in Dubai. Durch die sehr nahe gelegene U-Bahnstation und die guten Strassenverbindungen ist man schnell an den wichtigsten Orten der Stadt. Gute Zimmer, guter Service, schöner Pool und Bar mit toller Aussicht im 34. Stock! Wenn man das Frühstück nachträglich buchen muss, zahlt man sehr (oder zu) viel..-(

Posted by on 8 Mar 2016

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About the Hyatt Regency Dubai Creek Heights

Location 20th Street, Dubai Healthcare City, Dubai, 5668

Property Features

Hyatt Regency Dubai Creek Heights offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. A business centre, meeting rooms, and a limo/town car service are available. Event space at this hotel measures 34445 square feet (3200 square metres) and includes conference centres. A kids' pool, a fitness centre, and a sauna are also featured at the luxury Hyatt Regency Dubai Creek Heights. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 463 guestrooms or units
  • 35 levels
  • 3 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 16 conference rooms
  • 34445 sq ft of conference space
  • 3200 sq. m of conference space
  • Built in 2015
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (10.4 km / 6.5 mi)
  • Metro station: Health Care City Station (1 km / 0.6 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Hyatt Regency Dubai Creek Heights offers 463 forms of accommodation with iPod docking stations and minibars. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Deep-soaking bath
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Coffee maker
  • Kitchenware
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests can enjoy buffet breakfast for a fee.

La Tablita – This restaurant specialises in Mexican cuisine and serves lunch and dinner.

Sufra – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

Market24 – This delicatessen specialises in international cuisine. Open daily.

Eve Penthouse & Lounge – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

  • Golfing on site

Spa Services

NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 122.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hyatt Regency Dubai Creek Heights

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per night
  • New Year's Day (1 January) Gala Dinner per adult: AED 900
  • New Year's Day (1 January) Gala Dinner per child: AED 450 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 130 for adults and AED 75.00 for children (approximately)
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Dubai Creek Heights Hotel
  • Hyatt regency Dubai creek Heights Dubai Hotel
  • Hyatt Regency Dubai Creek Heights
  • Hyatt regency Dubai creek Heights Dubai
  • Hyatt Regency Creek Heights Hotel
  • Hyatt Regency Creek Heights
  • Hyatt Regency Dubai Creek Heights Hotel
  • Hyatt Regency Dubai Creek Heights Dubai
  • Hyatt Regency Dubai Creek Heights Hotel Dubai

You should know

  • Hyatt Regency Dubai Creek Heights offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.