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4.4 out of 5

"Lovely property with spacious rooms and great breakfast. " More

By a verified traveller on Mon 03 Jul 2023

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King Room with City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£72* Per night/room 20 Mar - 21 Mar

Deluxe Twin Room- Free Breakfast & Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Prince Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

Family Room (4 adults)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Emiri Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe King Room- Free Breakfast & Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at Hyatt Regency Dubai Creek Heights gets high marks from our customers. During your stay, you're just a quick walk from Mohammed Bin Rashid University Of Medicine and Health Sciences. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine at La Tablita, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Treat yourself to Thai massages, facials or hydrotherapy at NYSA Spa
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the location
  • Just a 2-minute drive from Dubai Creek and a few minutes from BurJuman Mall
  • Airport and shopping centre shuttle service available for a fee

Hyatt Regency Dubai Creek Heights ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Dubai Creek Heights

Everyone (3) Couples (5) Business (1) Family (3) Friends (1)
5 out of 5
Lovely property with spacious rooms and great breakfast.

Posted by on 3 Jul 2023

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Comment from Hotel Management

4 Jul 2023 by Guest Relation, Marketing

Thank you for sharing with us your feedback. We are pleased to hear that everything was to your liking and that you enjoyed the breakfast and room. We are looking forward to host you again.

4 out of 5
Very spacious and well appointed rooms

Posted by on 1 Apr 2023

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Comment from Hotel Management

10 Apr 2023 by Guest Relation, Marketing

Thank you for sharing with us your feedback. We are pleased to hear that everything was to your liking and that you enjoyed the breakfast and facilities. We are looking forward to host you again.

5 out of 5
Booked the hotel on a whim and it was one of the best places I have stayed. Would have loved to stay here longer. Definitely coming back again

Posted by on 20 Nov 2021

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Comment from Hotel Management

1 Apr 2022 by Guest Relations, Marketing

Thank you for rating us, we look forward to welcoming you again soon!

2 out of 5
The pool was very small compared to the size of the hotel. Would not recommend club lounge as it is not as good as other hotels.

Posted by , from UK on 3 Nov 2019

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Comment from Hotel Management

5 Nov 2019 by General Manager

Thank you for your feedback, your comments have been noted, please accept our apologies for not being able to offer the best of our services to you, we sincerely hope you give us one more opportunity to host you again in the future.

5 out of 5
Great find, Just booked it on a price basis but really was super value for money. The hotel Staff were friendly and helpful. Pool are was great as well. Used the Gym as well which was full of up to date equipment. Located near to the Airport its about a 25 AED Taxi ride to the Dubai mall, you can even walk to the local metro station to get the tube if you are prepared to brave the heat. Had a couple of meals at their Mexican restaurant within the hotel and certainly can recommend that as well. Try the roof top Bar as well great for cocktails and a great view.

Posted by on 23 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by General Manager

Thank you very much for your feedback about your stay with us. We feel very glad on learning that you appreciated the excellent services offered to you by the team at NYSA Spa! It is indeed our pleasure to have had the honor to serve you, we sincerely hope that you visit us again in the near future!

5 out of 5

Great modern hotel with a nice outside pool

I stayed at this hotel for 4 nights and was very satisfied with my stay there. The staff was very nice, especially their manager called Rami who sorted out some issues that I had. The hotel has an outside pool and a spa. Some higher category rooms have a great view. I recommend this hotel. It's not very central but it is near a metro station.

Posted by , from London on 7 Jan 2018

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Comment from Hotel Management

18 Jan 2018 by General Manager

Dear Saida, Thank you for your review about Hyatt Regency Dubai Creek Heights! It is a pleasure to know that the overall stay was good and that you were able to absorb the stunning views of the city. We look forward to welcoming you again soon! Kind Regards, Vipin Khattar General Manager

5 out of 5

Very good location close to airport

Amazing hotel all staff were excellent and helpful pool was nice and gym

Posted by , from uk on 19 Feb 2017

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Comment from Hotel Management

22 Mar 2017 by General Manager

Dear Ash, Thank you very much for taking out the time to write a review about your stay with us at Hyatt Regency Dubai Creek Heights! It is an honor for us to know that all our associates offered the best of their services to you, thank you for the lovely photographs and we hope you visit our hotel again soon. Warm Regards, Vipin Khattar General Manager

5 out of 5

Beautiful hotel

My stay at the Hyatt was very nice from start to finish staff was very helpful rooms were amazing , all facilities from pool to water temple were amazing defiantly will go back .

Posted by on 18 Mar 2016

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5 out of 5

Awesome

Beautiful and would stay again, really enjoyed the spa facilities and food at the restaurant.

Posted by on 30 Dec 2015

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4 out of 5

Posted by on 6 Jun 2023

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Comment from Hotel Management

13 Jun 2023 by Guest Relation, Marketing

Thank you for rating us. We hope you had a wonderful stay and we can't wait to host you again.

About the Hyatt Regency Dubai Creek Heights

Location 20th Street, Dubai Healthcare City, Dubai, 5668

Property Features

Hyatt Regency Dubai Creek Heights offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and limo/town car service. Event space at this hotel measures 34445 square feet (3200 square metres) and includes a conference centre. A kids' pool, a fitness centre, and a rooftop terrace are also featured at the luxury Hyatt Regency Dubai Creek Heights. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 463 guestrooms or units
  • 35 levels
  • 2 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 34445 sq ft of conference space
  • 3200 sq. m of conference space
  • Built in 2015
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Metro station: Health Care City Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle and shopping centre shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hyatt Regency Dubai Creek Heights offers 463 accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Deep-soaking bath
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Coffee maker
  • Kitchenware
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

La Tablita – This restaurant specialises in Mexican cuisine and serves lunch and dinner.

Sufra – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

Market24 – This delicatessen specialises in international cuisine. Open daily.

Eve Penthouse & Lounge – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.

  • Golfing on site
  • Health or beauty spa nearby

Spa Services

NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hyatt Regency Dubai Creek Heights offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 122.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hyatt Regency Dubai Creek Heights

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in all accommodation.

  • Grey water recycling system
  • Car not required
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Staffed front desk
  • Guest education on local ecosystems and culture
  • Service animals not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1200
  • New Year's Eve (31 December) Gala Dinner per child: AED 600 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 130 for adults and from AED 75.00 for children
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Dubai Creek Heights Hotel
  • Hyatt regency Dubai creek Heights Dubai Hotel
  • Hyatt Regency Dubai Creek Heights
  • Hyatt regency Dubai creek Heights Dubai
  • Hyatt Regency Creek Heights Hotel
  • Hyatt Regency Creek Heights
  • Hyatt Regency Dubai Creek Heights Hotel
  • Hyatt Regency Dubai Creek Heights Dubai
  • Hyatt Regency Dubai Creek Heights Hotel Dubai

You should know

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.