5 Nov 2019 by General Manager
Thank you for your feedback, your comments have been noted, please accept our apologies for not being able to offer the best of our services to you, we sincerely hope you give us one more opportunity to host you again in the future.
24 Jun 2019 by General Manager
Thank you very much for your feedback about your stay with us. We feel very glad on learning that you appreciated the excellent services offered to you by the team at NYSA Spa! It is indeed our pleasure to have had the honor to serve you, we sincerely hope that you visit us again in the near future!
18 Jan 2018 by General Manager
Dear Saida, Thank you for your review about Hyatt Regency Dubai Creek Heights! It is a pleasure to know that the overall stay was good and that you were able to absorb the stunning views of the city. We look forward to welcoming you again soon! Kind Regards, Vipin Khattar General Manager
22 Mar 2017 by General Manager
Dear Ash, Thank you very much for taking out the time to write a review about your stay with us at Hyatt Regency Dubai Creek Heights! It is an honor for us to know that all our associates offered the best of their services to you, thank you for the lovely photographs and we hope you visit our hotel again soon. Warm Regards, Vipin Khattar General Manager
23 Feb 2020 by General Manager
Thank you for the rating, we sincerely hope to welcome you back again soon!
Hyatt Regency Dubai Creek Heights offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. A business centre, meeting rooms, and a limo/town car service are available. Event space at this hotel measures 34445 square feet (3200 square metres) and includes conference centres. A kids' pool, a fitness centre, and a sauna are also featured at the luxury Hyatt Regency Dubai Creek Heights. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free valet parking
Hyatt Regency Dubai Creek Heights offers 463 forms of accommodation with iPod docking stations and minibars. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can enjoy buffet breakfast for a fee.
La Tablita – This restaurant specialises in Mexican cuisine and serves lunch and dinner.
Sufra – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Market24 – This delicatessen specialises in international cuisine. Open daily.
Eve Penthouse & Lounge – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
24-hour room service is available.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.