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Hotel Description

The public transport around Hyatt Regency Dubai Creek Heights gets good marks from our customers. During your stay, you'll be within walking distance of Dubai Creek. Enjoy features like free WiFi in public areas, free valet parking and a free shopping centre shuttle. Built in 2015, this 5-star hotel has 463 rooms over 35 floors. All rooms offer free WiFi and deep-soaking bathtubs.

  • Air-conditioned rooms with free minibar items, pillowtop beds and deep-soaking bathtubs
  • Free WiFi
  • Free valet parking
  • Enjoy Mexican cuisine at La Tablita, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to Thai massages, manicures and pedicures or facials at NYSA Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes tennis courts, a fitness centre and a sauna
  • Guests speak favourably about the area's walkability and the proximity to public transport
  • Just a 2-minute drive from Dubai Creek and a few minutes from BurJuman Mall
  • Free shopping centre shuttle service

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£68* Per night/room 9 Nov - 10 Nov

Deluxe Room, 2 Single Beds (Club Access)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Suite (prince)

Bed Count 2 King Beds Maximum Occupancy 7 Max

Deluxe Room (2 King Beds)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite (EMIRI)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, View (Creek View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt Regency Dubai Creek Heights ratings based on 6 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Dubai Creek Heights

Everyone (2) Couples (2) Business (1) Friends (1)
5 out of 5
Great find, Just booked it on a price basis but really was super value for money. The hotel Staff were friendly and helpful. Pool are was great as well. Used the Gym as well which was full of up to date equipment. Located near to the Airport its about a 25 AED Taxi ride to the Dubai mall, you can even walk to the local metro station to get the tube if you are prepared to brave the heat. Had a couple of meals at their Mexican restaurant within the hotel and certainly can recommend that as well. Try the roof top Bar as well great for cocktails and a great view.

Posted by on 23 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by General Manager

Thank you very much for your feedback about your stay with us. We feel very glad on learning that you appreciated the excellent services offered to you by the team at NYSA Spa! It is indeed our pleasure to have had the honor to serve you, we sincerely hope that you visit us again in the near future!

5 out of 5

Great modern hotel with a nice outside pool

I stayed at this hotel for 4 nights and was very satisfied with my stay there. The staff was very nice, especially their manager called Rami who sorted out some issues that I had. The hotel has an outside pool and a spa. Some higher category rooms have a great view. I recommend this hotel. It's not very central but it is near a metro station.

Posted by , from London on 7 Jan 2018

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Comment from Hotel Management

18 Jan 2018 by General Manager

Dear Saida, Thank you for your review about Hyatt Regency Dubai Creek Heights! It is a pleasure to know that the overall stay was good and that you were able to absorb the stunning views of the city. We look forward to welcoming you again soon! Kind Regards, Vipin Khattar General Manager

5 out of 5

Very good location close to airport

Amazing hotel all staff were excellent and helpful pool was nice and gym

Posted by , from uk on 19 Feb 2017

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Comment from Hotel Management

22 Mar 2017 by General Manager

Dear Ash, Thank you very much for taking out the time to write a review about your stay with us at Hyatt Regency Dubai Creek Heights! It is an honor for us to know that all our associates offered the best of their services to you, thank you for the lovely photographs and we hope you visit our hotel again soon. Warm Regards, Vipin Khattar General Manager

5 out of 5

Beautiful hotel

My stay at the Hyatt was very nice from start to finish staff was very helpful rooms were amazing , all facilities from pool to water temple were amazing defiantly will go back .

Posted by on 18 Mar 2016

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5 out of 5

Awesome

Beautiful and would stay again, really enjoyed the spa facilities and food at the restaurant.

Posted by on 30 Dec 2015

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5 out of 5

Toller Urlaub

Wir haben eine tolle Urlaubswoche in Dubai verbracht. Das Hyatt Regency ist gut gelegen und eignet sich sehr gut für einen Urlaub in Dubai. Durch die sehr nahe gelegene U-Bahnstation und die guten Strassenverbindungen ist man schnell an den wichtigsten Orten der Stadt. Gute Zimmer, guter Service, schöner Pool und Bar mit toller Aussicht im 34. Stock! Wenn man das Frühstück nachträglich buchen muss, zahlt man sehr (oder zu) viel..-(

Posted by on 8 Mar 2016

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About the Hyatt Regency Dubai Creek Heights

Location 20th Street, Dubai Healthcare City, Dubai, 5668

Property Features

Hyatt Regency Dubai Creek Heights offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, a limo/town car service, and meeting rooms. Event space at this hotel measures 34445 square feet (3200 square metres) and includes conference centres. A kids' pool, a fitness centre, and a sauna are also featured at the luxury Hyatt Regency Dubai Creek Heights. A round-trip airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 463 guestrooms or units
  • 35 levels
  • 3 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 16 conference rooms
  • 34445 sq ft of conference space
  • 3200 sq. m of conference space
  • Built in 2015
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (7.6 km / 4.7 mi)
  • Metro station: Health Care City Station (1 km / 0.6 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Hyatt Regency Dubai Creek Heights offers 463 forms of air-conditioned accommodation with iPod docking stations and free minibar items. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a bidet, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • Stocked minibar (free)
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

La Tablita – This restaurant specialises in Mexican cuisine and serves lunch and dinner.

Sufra – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

Market24 – This delicatessen specialises in international cuisine. Open daily.

Eve Penthouse & Lounge – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

  • Golfing on site

Spa Services

NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 100.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 950
  • New Year's Eve (31 December) Gala Dinner per child: AED 475 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 130 for adults and AED 75.00 for children (approximately)
  • Airport shuttle fee: AED 207 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Dubai Creek Heights Hotel
  • Hyatt regency Dubai creek Heights Dubai Hotel
  • Hyatt Regency Dubai Creek Heights
  • Hyatt regency Dubai creek Heights Dubai
  • Hyatt Regency Creek Heights Hotel
  • Hyatt Regency Creek Heights
  • Hyatt Regency Dubai Creek Heights Hotel
  • Hyatt Regency Dubai Creek Heights Dubai
  • Hyatt Regency Dubai Creek Heights Hotel Dubai

You should know

  • Hyatt Regency Dubai Creek Heights offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.