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4.6 out of 5

"Hotel service was excellent. Nice location close to metro station and nearby market " More

By a verified traveller on Fri 03 Jan 2020

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Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 4 Max
£54* Per night/room 1 Oct - 2 Oct

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Regency, Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Hotel Description

The breakfast at Hyatt Regency Dubai gets high marks from our customers. During your stay, you'll be connected to a shopping centre and within walking distance of Gold Souk. You'll find features such as free WiFi in public areas, free self-parking and a free beach shuttle. This 5-star hotel has 421 rooms over 21 floors. All rooms offer free WiFi and satellite TV channels.

  • Air-conditioned rooms with 24-hour room service, satellite TV and Netflix
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, 2 coffee shops/cafés, a swim-up bar and a poolside bar
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body treatments, facials or body wraps at the spa
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • On-site recreation includes 3 outdoor tennis courts, a 24-hour fitness centre and a steam room
  • Guests love the breakfast and restaurant
  • 12 minutes by foot from Naif Souq and a 3-minute drive from Spice Souk
  • Free shopping centre and beach shuttle service

Hyatt Regency Dubai ratings based on 13 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Dubai

Everyone (2) Couples (4) Family (3) Friends (1) Other (1)
5 out of 5
Hotel service was excellent. Nice location close to metro station and nearby market

Posted by on 3 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by Chantalle

Dear Valued Guest, thank you for your great feedback about our service and location. We look forward to welcome you again. All the best,

5 out of 5
Excellent five stars in all really professional staff and well looked after very happy

Posted by on 18 Sep 2019

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Comment from Hotel Management

23 Sep 2019 by Chantalle

Dear Guest, thank you very much for your great review. We look forward to welcome you again. All the best,

4 out of 5

Posted by on 17 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Chantalle

Dear Guest, thank you very much for your review. We look forward to see you again. All the best,

5 out of 5

Very good trip

Two day stopover, quite close to airport and easy walk to the metro, regency club lounge was excellent vslue with great food

Posted by on 8 Feb 2016

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5 out of 5

Outstanding hotel

Great in every way, an outstanding hotel, will surely stay again.

Posted by on 4 Sep 2015

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4 out of 5

40th wedding anniverary

staff excellent thanks for the cake - good food regency club g8

Posted by on 2 Dec 2014

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5 out of 5

New Years getaway

Great! Staff were amazing Gave my wife a great surprise by putting a birthday cake and card in room while we were out. Dubai Taxis always out by the concierge Ice rink and mini shopping mall with supermarket in the hotel. Stayed in gulf facing room good views! Spa in the hotel Restaurant in the hotel not good.

Posted by on 15 Oct 2012

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3 out of 5
Henkilökunnan palveluhenkisyydessä oli huimia eroja. Osa henkilökunnasta ei tervehtinyt, toisaalta löytyi huikeaa palveluasennetta esim. aamiaistarjoilussa ja siivouksessa. Aamiainen oli monipuolinen ja runsas. Huonesiivous toimi erittäin hyvin. Hotellin ravintolat olivat kalliita verrattuna Dubain muihin saman tasoisiin hotelleihin. Uima-allasalueella varikset mekastivat, sotkivat patjoja ja kävivät juomassa altaassa.

Posted by on 30 Jan 2020

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Comment from Hotel Management

1 Feb 2020 by Aman Michael

Dear Valued guest, Thank you for your stay with us and for sharing your experience. We were pleased to read that you liked the breakfast and the housekeeping services but were sorry to hear that you were not greeted by one of the staff member.We are extremely alarmed by your statement, please be assured we have addressed this with the team to ensure we improve on the customer service. I appreciate that we cannot get it right all of the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed. We are truly sorry you felt differently and therefore like to apologize. We hope you will be giving us another chance and returning to our hotel in future.

5 out of 5

Posted by on 4 May 2019

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Comment from Hotel Management

6 May 2019 by Chantalle

Dear Valued Guest, thank you very much for your great feedback. All the best,

5 out of 5

Super Urlaub!

Die Zimmer wurden stets gesäubert und alle Wünsche wurden sehr entgegenkommend erledigt. Das Essen war sehr fein! Sehr empfehlenswertes Hotel.

Posted by on 8 Apr 2015

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Renovations + Closures

This property is closed from 19 March 2020 to 22 September 2020 (dates subject to change).

Property Features

Hyatt Regency Dubai offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A swim-up bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 43056 square feet (4000 square metres) and includes conference rooms. A kids' pool, a hot tub, and a 24-hour fitness centre are also featured at the luxury Hyatt Regency Dubai. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 421 guestrooms or units
  • 21 levels
  • 2 buildings
  • 4 dining venues
  • 4 bars or lounges
  • 2 coffee shops
  • 43056 sq ft of conference space
  • 4000 sq. m of conference space
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts -3
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (7.6 km / 4.7 mi)
  • Metro station: Gold Souq Station (0.4 km / 0.2 mi)
  • Property shuttles: Free beach shuttle and shopping centre shuttle; airport pick-up
  • Parking: Free self parking

Room Amenities

Hyatt Regency Dubai offers 421 forms of air-conditioned accommodation with minibars and espresso makers. Beds feature down comforters. Televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Netflix
  • Films for purchase
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6 AM to noon.

Al Dawaar – This buffet restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.

The Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Pizzolo – This family restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Miyako – This theme restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

DeliBites – This coffee shop serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Basketball on site
  • Ice skating on site

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 180.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve rollaway/extra beds. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and staff at the property wear personal protective equipment.Contactless check-out is available.Individually wrapped food options are available through room service.The property affirms that it follows sanitisation practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AED 130 and AED 130 for adults, and AED 65 and AED 65 for children (approximately)
  • Airport shuttle fee: AED 160 per vehicle (maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 180.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Hyatt
  • Dubai Hyatt Regency
  • Dubai Regency
  • Dubai Regency Hyatt
  • Hyatt Dubai
  • Hyatt Dubai Regency
  • Hyatt Regency Dubai
  • Hyatt Regency Hotel Dubai
  • Regency Dubai
  • Regency Hyatt Dubai
  • Hyatt Regency Dubai Hotel Dubai
  • Hyatt Regency Dubai Hotel
  • Hyatt Regency Hotel
  • Hyatt Regency Dubai Hotel
  • Hyatt Regency Dubai Dubai
  • Hyatt Regency Dubai Hotel Dubai

You should know

  • Hyatt Regency Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.