4.7 out of 5

"Fabulous hotel, friendly staff and excellent food. Would definitely stay again " More

By a verified traveller on Mon 13 Nov 2017

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at JA Palm Tree Court. During your stay, you'll be close to MOTIONGATE™ Dubai. Enjoy features like free WiFi in public areas, free valet parking and free train pick-up service. Built in 2000, this 5-star resort has 208 rooms over 3 floors. Free WiFi and deep-soaking bathtubs are available in all rooms.

  • Air-conditioned rooms with furnished balconies or patios, deep-soaking bathtubs and sofa beds
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at La Fontana, one of the property's 9 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the water park with a lazy river or swim in the 2 outdoor pools
  • Treat yourself to Thai massages, body wraps or reflexology at The Spa
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, a golf course and 2 outdoor tennis courts
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • 9.7 miles (15.6 km) from MOTIONGATE™ Dubai and 11.5 miles (18.5 km) from Legoland® Dubai
  • Free train station pick-up, local-area and shopping centre shuttle service

Junior Suite, Garden View

Bed Count 2 Double Beds Maximum Occupancy 4 Max
£114 per night

Suite, 1 Bedroom, Sea View

Bed Count 1 Double Bed Maximum Occupancy 5 Max

Junior Suite, Sea View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Junior Suite, Sea View (Residence)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Beachfront Terrace Junior Suite

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Sea View (Residence)

Bed Count 1 Double Bed Maximum Occupancy 7 Max

JA Palm Tree Court ratings based on 19 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JA Palm Tree Court

Everyone (13) Couples (2) Family (1)
5 out of 5

Posted by on 25 Feb 2019

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Comment from Hotel Management

7 Apr 2019 by Mark Irwin -Resort Manager

Dear Guest, Thank you for reviewing JA Palm Tree Court here on Expedia and we hope to have the pleasure of welcoming you back soon. With kind regards, Mark Irwin Resort Manager

5 out of 5

Lovely stay

Fabulous hotel, friendly staff and excellent food. Would definitely stay again

Posted by on 13 Nov 2017

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5 out of 5

Beautful Hotel

We have stayed in this hotel many times, we have always had a lovely time, the Hotel and grounds are beautiful and so well kept, we have never been disappointed,

Posted by , from Wales on 26 Nov 2016

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Comment from Hotel Management

29 Dec 2016 by Executive Assistant Manager –Rooms

Dear Philip, As our regular guest, I take this privilege of thanking you for showing consistent confidence in our services and for sharing such a warm review, it was definitely a reason for pride and joy. I look forward welcoming you again soon. Kind regards, Mark Irwin Executive Assistant Manager –Rooms

5 out of 5
Sensationelles Hotel mit hervorragendem Service. Gute Lage direkt am Strand.

Posted by on 8 Jun 2019

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Comment from Hotel Management

9 Jun 2019 by Mark Irwin - Resort Manager

Lieber Gast, vielen herzlichen Dank für die Spitzenbewertung. Es freut mich und mein gesamtes Team sehr, dass Sie die Zeit bei uns genossen haben und Sie mit dem Service und der Anlage rundum zufrieden waren. Wir freuen uns schon jetzt auf Ihren nächsten Besuch. Mit sonnigen Grüßen Ihr Mark Irwin Resort Manager

5 out of 5

Posted by on 2 Jun 2019

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Comment from Hotel Management

9 Jun 2019 by Mark Irwin - Resort Manager

Dear Guest, thank you very much for the top rating of JA Palm Tree Court! We would love to welcome you back for another pleasant stay. Best regards, Mark Irwin Resort Manager

4 out of 5

Posted by on 12 May 2019

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Comment from Hotel Management

14 May 2019 by Mark Irwin

Dear Guest, Thank you for your time and the positive rating of our Palm Tree Court. We trust you had a great stay with us. Please come and visit us again. We would love to welcome you back. Yours sincerely, Mark Irwin Resort Manager

5 out of 5
Die ganze Hotelanlage war wunderbar und sehr gepflegt. Personal sehr zuvorkommend und kompetent. Genügend Angestellte, die für das Wohl der Gäste sorgen. Grosszügiges sauberes Zimmer. Der Essbereich war auch einladend. Das grosse Buffet war so konzipiert, dass die Leute nicht anstehen müssen. Sehr gut verteilt und grosse Auswahl an Speisen. Der Wellnessbereich war wunderschön und sehr diskret. Massage und Maniküre waren top.

Posted by on 7 May 2019

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Comment from Hotel Management

11 May 2019 by Mark Irwin - Resort Manager

Lieber Gast, vielen herzlichen Dank dass Sie unsere Gäste waren und sich die Zeit genommen haben Ihr sehr positives Feedback mit uns und anderen Lesern zu teilen. Es ist überaus erfreulich zu lesen, dass Sie einen rundum gelungenen Urlaub bei uns verbracht haben und Sie mit der ganzen Hotelanlage restlos zufrieden waren. Auf die Sauberkeit der Zimmer, sowie auf die Qualität unserer Speisen legen wir besonders viel Wert, wobei wir stets darauf achten, dass der Service unserer Mitarbeiter professionell aber stets freundlich durchgeführt wird. Wir hoffen daher sehr, dass Sie uns in Ihre kommenden Urlaubspläne wieder mit einbeziehen werden. Unser Ziel ist es beim nächsten Mal Ihre Erwartungen sogar zu übertreffen. Bis dahin wünsche ich Ihnen eine gute Zeit und verbleibe mit sonnigen Grüßen Ihr Mark Irwin Resort Manager

4 out of 5
Sauber, gross, gute Küche, freundlich Aber: Teuer, windig, Strassenpfeiler im Meer (aufgeschüttet), Lärm durch Technoschiff bummbummbumm...)

Posted by on 16 Feb 2019

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Comment from Hotel Management

7 Apr 2019 by Mark Irwin -Resort Manager

Dear John, Thank you for taking the time to share your memories with other travellers here on Hotels.com. We hope to have the pleasure of welcoming you back in the future. With kind regards, Mark Irwin Resort Manager

3 out of 5
Alles gut, MA freundlich, Hotel sauber, Gutes Essen

Posted by on 5 Jan 2019

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Comment from Hotel Management

9 Jan 2019 by Mark Irwin -Resort Manager

Dear Guest, Thank you for reviewing JA Palm Tree Court and we hope to have the pleasure of welcoming you back soon. With kind regards, Mark Irwin Resort Manager

5 out of 5

Posted by on 16 Oct 2018

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Comment from Hotel Management

23 Oct 2018 by Mark Irwin -Resort Manager

Dear Guest, Thank you for your high ratings and we hope to welcom you back soon. With kind regards, Mark Irwin Resort Manager

All-inclusive Details

All-inclusive room rates at JA Palm Tree Court are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Kayaking
  • Windsurfing

Kids' club

  • Supervised activities for children between 2 and 12 years old

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkelling excursions
  • Premium and/or non-domestic beverages
  • Surcharge for bottled spirits
  • Minibar
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Room service not included
  • Minibar not included
  • Gratuities included
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled liquor
  • All non-motorised water sports included

Property Features

Some rates at JA Palm Tree Court are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at JA Palm Tree Court, where you can play a round of golf at the golf course, cool off in one of the 2 the outdoor swimming pools and enjoy a treatment at the full-service spa. There are 9 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a water park (surcharge), a kid's pool and outdoor tennis courts. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai Coast resort.

  • 208 guestrooms or units
  • 3 levels
  • 10 buildings
  • 9 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2000
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools -2
  • Children's pool
  • Lazy river
  • Free WiFi
  • Outdoor tennis courts -2
  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Sofa bed
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai (DWC-Al Maktoum Intl.) (25 km / 15.5 mi)
  • Property shuttles: Free area shuttle, train station pick-up, theme park shuttle, and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

JA Palm Tree Court offers 208 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to furnished balconies or patios. This accommodation is furnished with double sofa beds. Beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels, video game consoles and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio (furnished)
  • Deep soaking tub
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

La Fontana – Overlooking the garden, this restaurant specialises in international cuisine and only serves dinner.Guests can enjoy al fresco dining (weather permitting).

La Traviata – Overlooking the garden, this restaurant serves lunch and dinner. Open daily.

White Orchid – Overlooking the ocean and garden, this restaurant specialises in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Ibn Majed Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Divaz – This restaurant only serves dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course and enjoy the facilities at the water park with a lazy river. 2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fishing on site
  • Golf driving range on site
  • Miniature golf on site
  • Golf lessons on site
  • Golfing on site
  • Helicopter/aeroplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Volleyball on site
  • Waterskiing on site
  • Motor boating on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Racquetball/squash on site
  • Sailing on site

Spa Services

The Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property’s New Year's Eve gala dinner fee on December 31, 2018, includes 2 adults. Additional fees of 1500 AED per adult and 750 AED per child apply for guests exceeding this number. For more details, please contact the property using the information on the reservation confirmation received after booking.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 300.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place an authorization for the 1st night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts
  • Union Pay
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: AED 20.00 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 120 per person (approximately)
  • Rollaway bed fee: AED 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JA Palm Tree Court Hotel Jebel Ali
  • JA Palm Tree Court Hotel
  • JA Palm Tree Court Jebel Ali
  • JA Palm Tree Court
  • JA Palm Tree Court Resort Jebel Ali
  • JA Palm Tree Court Resort

You should know

  • JA Palm Tree Court offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.