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4.5 out of 5

"Palm Tree Court is one of three hotels of the same chain, all in the same stunning resort. Jebel Ali is further away from some of the busier areas of ... " More

By a verified traveller on Sun 05 Apr 2020

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Junior Suite, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£174* Per night/room 8 Jun - 9 Jun

Suite, 1 Bedroom, Sea View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Junior Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Sea View (Residence)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Beachfront Terrace Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Garden View (UAE Resident, UAE ID Mandatory)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the spacious rooms at JA The Resort - JA Palm Tree Court. During your stay, you'll be close to Bollywood Parks™ Dubai. Features include free WiFi in public areas, free valet parking and a free area shuttle. Built in 2000, this 5-star resort has 212 rooms over 2 floors. All rooms offer free WiFi and furnished balconies/patios.

  • Air-conditioned rooms with furnished balconies or patios, memory foam beds and 24-hour room service
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine with garden views at La Fontana, one of the property's 7 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the 4 outdoor pools
  • Indulge with reflexology, body treatments or detox wraps at Calm Spa & Salon
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, a golf course and 4 outdoor tennis courts
  • Guests speak favourably about the beach and the family-friendly amenities
  • 11 mi (17.7 km) from MOTIONGATE™ Dubai and 12 mi (19.2 km) from Dubai Expo 2020
  • Free theme park, shopping centre and local-area shuttle service

JA The Resort - JA Palm Tree Court ratings based on 27 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JA The Resort - JA Palm Tree Court

Everyone (15) Couples (4) Family (3)
5 out of 5
Palm Tree Court is one of three hotels of the same chain, all in the same stunning resort. Jebel Ali is further away from some of the busier areas of Dubai and is much more green and peaceful. You're not surrounded by tall buildings and there's much more open space. We were met at the resort by the concierge Kingsley who was very helpful and really good with our 10 month old daughter (He also gave her a JA resorts toy duck which she loved). The resort is huge and consists of the JA Palm Tree Court, Beach Hotel and Lake View Hotel. You can do a tour around the resort at 4:30pm everyday in one of the electric carts. The hotel also runs a free shuttle bus to and from the Mall of Emirates, Dubai Mall and the IBN Battuta Mall at various times throughout the day. Our room was very spacious, clean and modern. We had a ground floor room with our own patio area where every morning we had a peacock outside the room doing a display with its feathers. Breakfast was fantastic with a large choice of delicious food. There are numerous restaurants around the resort for lunch and dinner. The cleaners did a great job looking after us and came in twice a day. The cleaner also gave us a baby bath set for our daughter. The evening turn down service was a nice touch including bottled water on the bedside cabinets. Elemis toiletries were provided in the bathroom. There was a Lavazza coffee machine in the room with plenty of refill pods and an assortment of premium tea bags were provided. Overall

Posted by on 5 Apr 2020

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Comment from Hotel Management

25 Apr 2020 by Mark Irwin -Resort Manager

Dear Guest, Thank you so much for sharing your fabulous JA The Resort experience with other travellers. What can we say? We absolutely loved having you stay with us, and we were beyond sad to have to say goodbye. Your comments about your visit are overwhelming, and I cannot tell you how delighted I am to be able to share such wonderful praise for the associates with my team members - it is genuinely an absolute pleasure to be able to see Kingsley and your housekeeper recognised for their efforts. They were very much enthused to receive such positive feedback. Along with my team, we do hope that we will see you again soon on your next visit to Dubai. Best regards, Mark Irwin Resort Manager

4 out of 5
Good hotel layout Lovely grounds Large rooms. Quiet. Very comfortable beds

Posted by , from Surrey on 2 Mar 2020

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Comment from Hotel Management

25 Apr 2020 by Mark Irwin -Resort Manager

Dear Sue, Thank you so much for your kind words and for reviewing JA PalM Tree Court. We can't wait to welcome you back once the world returns to some normality again. With best regards, Mark Irwin Resort Manager

3 out of 5
We have been to the Palm Tree Court Hotel many times and it has always been great but unfortunately since the new Hotel has been built there are loads of unwelcome changes ie all inclusive to finish a 11pm every night. Limited choices on the all inclusive menu and on the drinks menu. Lots of cheaper choices such as paper hand towels in the toilets, cheap toilet paper, no J A rubber ducks small changes but the luxury is going and the price is increasing.

Posted by on 17 Oct 2019

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Comment from Hotel Management

20 Oct 2019 by Mark Irwin - Resort Manager

Dear Guest, Firstly, I would like to thank you for sharing your feedback following your recent visit at JA Palm Tree Court. I am however deeply saddened that your experience this time was not as pleasant as the previous ones. We have taken note of your comments regarding the toiletries which we have internally discussed. Regarding the JA rubber ducks, a decision was made to remove them due to our commitment to offer a plastic free and more sustainable environment for our guests. Our sustainability policy is mainly focusing on the development of Dubai’s Sustainable Tourism which requires hotel establishments to adhere to a set of requirements. As we support in such initiatives and since we are now recognized as Dubai’s Most Sustainable 5 star resort, we uphold this commitment every day to reduce as much plastic as possible. We listen to our all our guest concerns and we will continue to work hard to ensure the delivery of our well-known JA The Resort heartfelt culture. Yours sincerely, Mark Irwin Resort Manager

5 out of 5
My husband, my son and I had a fantastic 10 night stay at the JA Palm Tree Court and could not find fault with anything at this brilliant hotel. Our room was very nicely decorated; was very spacious; had great storage and was spotlessly clean. The staff in this hotel are absolutely brilliant and always greet you with a welcoming smile. They can't do enough for you and are so polite and helpful. The food and drink options on the all inclusive package are brilliant. There are plenty of dining options available and all of the food we tried was excellent. Whether we ate in the White Orchid, Shooters, Divaz, the Sports Café, the Captain's Bar or La Fontana (buffet), everything was very tasty, well presented and served promptly. There are also plenty of branded drinks available on the all inclusive package. You'll be spoiled for choice. As mentioned, all the staff are superb but Vish and Vinny at the pool bar deserve a special mention as they work tirelessly serving drinks and ice creams in 40+ degree heat and always have a smile and a kind word for everyone. Hazel and Yang who provide the entertainment in the White Orchid lounge are also very good. The hotel has lots of repeat visitors and this is the third time we'd stayed at the JA resort. We will definitely be back for a fourth visit.

Posted by , from Lanarkshire, Scotland on 26 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Mark Irwin - Resort Manager

Dear Marianne, Wow, what a fantastic feedback! It is always a true delight to read such wonderful compliments! Thank you very much for choosing to stay a third time with us and for sharing such a glowing review, following your recent stay at JA Palm Tree Court. It is our goal to provide a genuine hospitality and from the moment you step into our hotel we want to ensure you feel special. Our associates take real pride in welcoming you into their space and I know how committed they are into making our guests holiday experience relaxed and comfortable. Thank you for shining a light on Vish and Vinny, who are true stars, they were very much enthused to receive your words of praise. It is all about our associates and the service delivery they focus on. To single out our associates is heart-warming and we know there are many more on the team that have created that special feeling for you. We never take anything for granted and will continue to find ways to delight our guests. I am extremely pleased that you and your family enjoyed every single aspect of your time spent at the Resort. It is also very gratifying that you are highly recommending us to other travelers and that you are already planning to return for your fourth brilliant holiday experience. On behalf of all the team, we hope it won’t be too long before we have the opportunity to welcome you back to your home away from home. Warm Regards, Mark Irwin Resort Manager

5 out of 5

Posted by on 25 Feb 2019

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Comment from Hotel Management

7 Apr 2019 by Mark Irwin -Resort Manager

Dear Guest, Thank you for reviewing JA Palm Tree Court here on Expedia and we hope to have the pleasure of welcoming you back soon. With kind regards, Mark Irwin Resort Manager

5 out of 5

Lovely stay

Fabulous hotel, friendly staff and excellent food. Would definitely stay again

Posted by on 13 Nov 2017

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5 out of 5

Beautful Hotel

We have stayed in this hotel many times, we have always had a lovely time, the Hotel and grounds are beautiful and so well kept, we have never been disappointed,

Posted by , from Wales on 26 Nov 2016

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Comment from Hotel Management

29 Dec 2016 by Executive Assistant Manager –Rooms

Dear Philip, As our regular guest, I take this privilege of thanking you for showing consistent confidence in our services and for sharing such a warm review, it was definitely a reason for pride and joy. I look forward welcoming you again soon. Kind regards, Mark Irwin Executive Assistant Manager –Rooms

5 out of 5
Hôtel qui demande à être mis au goût du jour , personnel très sympathique

Posted by , from France on 16 Jan 2021

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Comment from Hotel Management

19 Jan 2021 by Mark Irwin - Resort Manager

Dear Stephane, Thank you for kindly taking a moment to share your valuable feedback following your stay at JA Palm Tree Court. It is a great pleasure to learn that our combined team efforts contributed to your memorable resort experience. We cannot wait to welcome you back to once again pamper you in our oasis in the heart of Dubai. Best regards, Mark Irwin Resort Manager JA The Resort

3 out of 5
Les activités proposées sont bonnes. La propriété est immense et permet de très belles promenades. L'établissement est situé en dehors de toute civilisation, perdu au milieu de nulle part, mais l'hôtel met gratuitement une navette à disposition.

Posted by on 8 Feb 2020

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Comment from Hotel Management

9 Feb 2020 by Mark Irwin - Resort Manager

Dear Marc, Thank you for kindly taking a moment to share your valuable feedback following your recent stay at JA Palm Tree Court. It is a great pleasure to learn that our combined team efforts contributed to your memorable holiday experience. We cannot wait to welcome you back to once again pamper you in our “oasis in the heart of Dubai”. Best regards, Mark Irwin Resort Manager JA The Resort

4 out of 5

Posted by on 3 Feb 2020

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Comment from Hotel Management

6 Feb 2020 by Mark Irwin - Resort Manager

Dear Guest, Thank you for staying with us and for rating us with the highest score. See you soon! Best regards, Mark Irwin Resort Manager JA The Resort

About the JA The Resort - JA Palm Tree Court

Location Within JA The Resort, Dubai, Dubai

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Shuttle services

All-inclusive Details

All-inclusive room rates at JA The Resort - JA Palm Tree Court are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Kayaking
  • Windsurfing

Kids' club

  • Supervised activities for children between 2 and 12 years old

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkelling excursions
  • Premium and/or non-domestic beverages
  • Surcharge for bottled spirits
  • Minibar
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Windsurfing included
  • Taxes included
  • Airport transfers not included
  • Premium/imported non-alcoholic beverages not included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Room service not included
  • Minibar not included
  • Gratuities included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled liquor
  • All non-motorised water sports included

Property Features

Some rates at JA The Resort - JA Palm Tree Court are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at JA The Resort - JA Palm Tree Court, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars, and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean resort also offers a free kid's club, a kids' pool and outdoor tennis courts. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Dubai resort.

  • 212 guestrooms or units
  • 2 levels
  • 10 buildings
  • 7 dining venues
  • 3 bars on the beach
  • 4 bars by the pool
  • 2 swim-up bars
  • 2 bars or lounges
  • Built in 2000
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Locker space

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 4
  • Children's pool
  • Lazy river
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Free area shuttle, theme park shuttle, and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

JA The Resort - JA Palm Tree Court offers 212 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony or patio (furnished)
  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.

La Fontana – This poolside family restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).

Shooters – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

White Orchid – This poolside theme restaurant specialises in seafood and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Captain's Restaurant&Bar – This family restaurant specialises in Mediterranean cuisine and is located on the beach. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fishing on site
  • Golf driving range on site
  • Miniature golf on site
  • Golf lessons on site
  • Golfing on site
  • Helicopter/aeroplane tours on site
  • Horse riding/rental on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking on site
  • Waterskiing on site
  • Motor boating on site
  • Windsurfing on site
  • Parasailing on site
  • Playground on site
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site

Spa Services

Calm Spa & Salon has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Portable hoist available
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in a Junior Suite, Garden View (UAE Resident, UAE ID Mandatory) must present Emirates ID (for UAE residents) at check-in. The property reserves the right to amend the rate if valid proof is not provided.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 275.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at JA The Resort - JA Palm Tree Court

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place an authorization for the 1st night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • UnionPay
  • Credit card pre-authorisation
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1500
  • New Year's Eve (31 December) Gala Dinner per child: AED 750 (up to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 120 for adults and AED 60 for children (approximately)
  • Airport shuttle fee: AED 295 per vehicle (one-way)
  • Airport shuttle fee per child: AED 0 (one-way), (from 2 to 11 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 275.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JA Court
  • JA Palm
  • JA Palm Court
  • JA Palm Tree
  • JA Palm Tree Court
  • JA Palm Tree Court Hotel
  • JA Palm Tree Court Hotel Jebel Ali
  • JA Palm Tree Court Jebel Ali
  • JA Tree Court
  • Palm Tree Court
  • JA Palm Tree Court Resort Jebel Ali
  • JA Palm Tree Court Resort
  • JA Palm Tree Court
  • Ja The Ja Palm Tree Court
  • JA the resort - JA Palm Tree court Dubai
  • JA the resort - JA Palm Tree court Resort
  • JA the resort - JA Palm Tree court Resort Dubai

You should know

  • JA The Resort - JA Palm Tree Court offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.