4.1 out of 5

"Lovely helpful staff, very clean hotel, great location, didn't experience the restaurant as there are too many great restaurants close by! " More

By a verified traveller on Sun 01 Oct 2017

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Hotel Description

A family-friendly stay in Dubai awaits you at Jumeira Rotana. Within a 20-minute stroll, you'll find Al Hana Shopping Centre and Jumeirah Mosque. Highlights at this hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

Flat-screen TVs with cable channels are featured in all 125 soundproofed rooms, and you can enjoy free WiFi, sitting areas, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while premium linens invite a good night's rest. Additionally, free newspapers, free bottled water, and safes are available.

A day of pampering at Softtouch can include massages, detox wraps, and body wraps along with aromatherapy and reflexology. The restaurant, Olive Oil , serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the health club, sauna, kids' swimming pool, and pool loungers. Plus you'll find free WiFi in public areas, a free manager's reception, and a snack bar/deli. Each morning continental breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free beach shuttle.

Places within a 30-minute walk of this 4-star Dubai Coast hotel include Pro Art Gallery and Dubai World Trade Centre.

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
£60 per night

Premium Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Twin Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Jumeira Rotana ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

Good location great facilities

Lovely helpful staff, very clean hotel, great location, didn't experience the restaurant as there are too many great restaurants close by!

Posted by , from England on 1 Oct 2017

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Comment from Hotel Management

3 Oct 2017 by GM

Dear Ms. Emily, First and above all, we would like to sincerely thank you for your recent stay with us and taking time to share your feedback and positive experience. It is a pleasure to note that you found Jumeira Rotana to be to your expectation and that you were overwhelmed with our helpful staff and cleanliness of the hotel. No doubt your praiseworthy words will be a major boost for our team members who will keep on doing their best to assist each of our guests with passion and respect. I will certainly convey your message the entire team. The entire team thank you once again for your trust in our hotel and we look forward to welcoming you back for another wonderful experience. Yours sincerely, Ulrich Hoffmeister General Manager

5 out of 5

honeymoon

3rd time at this hotel cant fault the hotel everything Excellent the only thing missing is wifi in the room

Posted by on 6 Apr 2016

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5 out of 5

Impressed

We stayed here on our honeymoon for 10 nights. Location is good as it's just behind the 2nd December street where there's loads of shops and places to eat. Not the best of views from the room but okay at night. Room service was great, returned from our day out to a spotless room everyday. The hotel also arranged out day trip to Ferrari world in Abu Dhabi which was a great recommendation. Overall exceeded our expectation in all aspects.

Posted by on 21 Mar 2016

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5 out of 5

Christmas In Dubai

We had a lovely stay at the Jumeira Rotana. All the staff were exceptional with their service. Welcoming, polite and very helpful. We appreciated that after an overnight flight and arriving at the hotel at 9am that they organised an early check in & we were checked in by 10am. We upgraded at check in to a premium room which was spacious, comfortable and very clean, it also had a fantastic view of Dubai City. The restaurant had a good choice at breakfast, it was lovely sitting on the balcony area and we enjoyed brunch on Christmas Day which had a fantastic choice of dishes from around the world.

Posted by on 5 Jan 2016

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5 out of 5

holiday

Great clean hotel second time we stayed friendly staff good location . Only thing is free wifi only in lobby should be available in rooms.

Posted by on 22 Dec 2015

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1 out of 5

Worse hotel be been to in my life

Me and my friend arrived in Dubai at 7am but were not allowed to check in until 2pm so we were fuming The staff are mediocre friendly and behave like they have been forced to work... They are not helpful at all and have attitudes Never book activities with them as they charge you more than the actual people providing the activities. They also give you discounts for you to think that they are giving you a deal but they still cheat you as they discount prices are still more expensive The location and surroundings is horrible and not what it looks like online As u drive up to the hotel you are faced with a very ugly semi built car park which is described as your city view The food prices are ridiculous in the hotel so we ate out everyday and night and bought drinks and snacks from the supermarkets that were 3mims away as they were way cheaper It advertises that they have free wifi but that's a LiE.... Wifi is only free if you sit in the lobby, to use it in your rooms you must pay 22dirham an hour or 92dirham a day... We found that very disgusting and an inconvenience EVERYDAY having to come downstairs for Internet access... Last but not least our flight was 2am Thursday morning and we were kicked out 12pm weds afternoon... Nobody cared to help and we were told if we stayed past 2pm that we would be charged for an extra day ... We were then left to walk the streets for 9hrs until we got a taxi to the airport The staff have a very disgusting attitude and do not care to help you at all ... It has to be the most unhelpful hotel I've ever been to I will never recommend this hotel to my worst enemy

Posted by on 7 May 2015

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4 out of 5

Great base to explore Dubai

We have stayed in Dubai numerous times and this hotel did not disappoint. The hotel staff were very helpful and nothing was too much trouble. The table tennis table and bar football by the pool were good additional extras -plus the pool was open until 10pm at night. This proved to be an excellent base prior to our night flight home. The only disappointment was the cost of access to a private beach -though the public one was cheap. We would consider staying here again.

Posted by on 10 Apr 2012

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4 out of 5

" You get your own provacy"

Good hotel for your own privacy.Staff were really helpful. Gym was a little small. Pool area was ok - nothing glamourous but gets the job done. You are looking about a 50 Dirham round trip to Dubai Marina and back from the Rotana. It is close to Bur Dubai & Dubai Mall... Emirates Mall is further away. Nonetheless I would recommend this hotel.

Posted by on 3 Aug 2010

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5 out of 5

Très bon hôtel tres bien sit personnel parfait

J ai passé un très bon séjour en famille dans cet établissement il est vraiment parfait je vous le recommande car il est très propre et le personnel est toujours souriant et à l écoute

Posted by , from SORGUES on 4 Nov 2017

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Comment from Hotel Management

10 Nov 2017 by GM

Dear Valued Guest, First and above all, we would like to sincerely thank you for your recent stay with us and taking time to share your feedback and positive experience. We are delighted to read your appreciation on the service and facilities. Our guest’s satisfaction is our prime objectives and we are glad that we stood up to your expectations. I shall surely pass on your grateful comments to the entire team for them to be further motivated to perform better. Once again thank you for your kind acknowledgement and we very much look forward to the pleasure of welcoming you back soon. Yours sincerely, Ulrich Hoffmeister General Manager

3 out of 5

Hellettä löytyi

Piti olla ranta lähellä mutta lähiranta ollut suljettuna vuodesta 2014 lähtien. Lentokenttäkuljetusta ei lupauksista huolimatta ollut. Aamupala oli hintaansa nähden heikko. Pitkä matka (puoli tuntia) lähimmälle metroasemalle.

Posted by on 21 Mar 2016

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Property Features

Jumeira Rotana offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. There are 4 meeting rooms available. A kid's pool, a sauna, and a rooftop terrace are also featured at the family-friendly Jumeira Rotana. An area shuttle within 2 km and a round-trip airport shuttle (available 24 hours) are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 125 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 1998
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Children's pool
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (11.4 km / 7.1 mi)
  • Property shuttles: Free beach shuttle and shopping centre shuttle; airport shuttle and area shuttle within 2 km available for a surcharge
  • Parking: Free valet parking and self parking; extended parking available for a surcharge

Room Amenities

Jumeira Rotana offers 125 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium Cable channels. Bathrooms include a rainfall showerhead, a complimentary bathrobe, complimentary slippers and a bidet. Dubai's hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Olive Oil – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

  • Golfing nearby

Spa Services

Softtouch has 2 treatment rooms. Services include massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 2
  • Reflexology
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Noise-free rooms not guaranteed

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 600.00
  • Tourism fee: AED 15 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AED99.00 per person (approximately)
  • Airport shuttle fee: AED150 per vehicle (one-way)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Rollaway bed fee: AED120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Jumeira Rotana offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.