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4.2 out of 5

"Excellent location everything is close by from airport to Jumeirah to all the malls " More

By a verified traveller on Fri 03 Jan 2020

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Hotel Description

Our customers tell us that they enjoy the clean rooms at Jumeira Rotana. During your stay, you'll be within walking distance of Al Hana Shopping Centre. You'll find features such as free WiFi in public areas, free valet parking and a free manager's reception. Built in 1998, this 4-star hotel has 125 rooms over 6 floors. Free WiFi and minibars are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, minibars and Egyptian cotton sheets
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Olive Oil, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with detox wraps, manicures and pedicures or aromatherapy at Softtouch
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club and a sauna
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 11 minutes by foot from Al Hana Shopping Centre and a 5-minute drive from Jumeirah Mosque
  • Free shopping centre and beach shuttle service

Classic Room (2 Twin Beds)

Bed Count 2 Single Beds Maximum Occupancy 4 Max
£38* Per night/room 3 Jun - 4 Jun

Premium Twin Room (2 Twin Beds)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Jumeira Rotana ratings based on 26 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jumeira Rotana

Everyone (12) Couples (6) Family (3) Friends (4)
5 out of 5
Excellent location everything is close by from airport to Jumeirah to all the malls

Posted by on 3 Jan 2020

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Comment from Hotel Management

5 Jan 2020 by GM

Dear Valued Guest, Thank you for choosing to stay at Jumeira Rotana and for taking the time to share your experience. We are glad to hear that you had an excellent stay with us highlighting our convenient location. Once again thank you for staying with us and we look forward to welcoming you again very soon. Yours sincerely, Ulrich Hoffmeister General Manager

4 out of 5

Posted by on 7 Oct 2019

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Comment from Hotel Management

10 Oct 2019 by reservation department

Dear Valued Guest Thank you for your kind feedback , we look forward in welcoming you again in our hotel

4 out of 5

Posted by on 9 May 2019

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Comment from Hotel Management

10 May 2019 by Reservation Department

Dear Valued Guest Greeting from jumeira Rotana we would like to thank you for your kind feedback and we look forward in welcoming you again in our Hotel Best Regards

4 out of 5

Good hotel but they need to hoover the place

Everything good apart from they need to hoover it more often

Posted by on 27 Mar 2018

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Comment from Hotel Management

3 Apr 2018 by GM

Dear Valued Guest, We are thrilled that you had an amazing experience staying with us and that you will definitely come back to us. Thank you for highlighting our location, rooms and the small surprise of towel art done by our colleague. Yours sincerely, Ulrich Hoffmeister General Manager

5 out of 5

Comfortable Hotel

Pros: Clean and comfortable. Nothing was too much trouble for the staff.
Location: Located close to the Dubai Mall and Burj Kalifah.
Excellent. Great staff who were always friendly and helpful. Good choice of food at both dinner and breakfast.

Posted by , from Yorkshire, England on 23 Nov 2017

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Comment from Hotel Management

1 Dec 2017 by GM

Dear Valued Guest, First and above all, we would like to sincerely thank you for your recent stay with us and taking time to share your feedback and positive experience. We are delighted to read your appreciation on the service and facilities. Our guest’s satisfaction is our prime objectives and we are glad that we stood up to your expectations. I shall surely pass on your grateful comments to the entire team for them to be further motivated to perform better. Once again thank you for your kind acknowledgement and we very much look forward to the pleasure of welcoming you back soon. Yours sincerely, Ulrich Hoffmeister General Manager

5 out of 5

Good location great facilities

Lovely helpful staff, very clean hotel, great location, didn't experience the restaurant as there are too many great restaurants close by!

Posted by , from England on 1 Oct 2017

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Comment from Hotel Management

3 Oct 2017 by GM

Dear Ms. Emily, First and above all, we would like to sincerely thank you for your recent stay with us and taking time to share your feedback and positive experience. It is a pleasure to note that you found Jumeira Rotana to be to your expectation and that you were overwhelmed with our helpful staff and cleanliness of the hotel. No doubt your praiseworthy words will be a major boost for our team members who will keep on doing their best to assist each of our guests with passion and respect. I will certainly convey your message the entire team. The entire team thank you once again for your trust in our hotel and we look forward to welcoming you back for another wonderful experience. Yours sincerely, Ulrich Hoffmeister General Manager

5 out of 5

honeymoon

3rd time at this hotel cant fault the hotel everything Excellent the only thing missing is wifi in the room

Posted by on 6 Apr 2016

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5 out of 5

Impressed

We stayed here on our honeymoon for 10 nights. Location is good as it's just behind the 2nd December street where there's loads of shops and places to eat. Not the best of views from the room but okay at night. Room service was great, returned from our day out to a spotless room everyday. The hotel also arranged out day trip to Ferrari world in Abu Dhabi which was a great recommendation. Overall exceeded our expectation in all aspects.

Posted by on 21 Mar 2016

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5 out of 5

Christmas In Dubai

We had a lovely stay at the Jumeira Rotana. All the staff were exceptional with their service. Welcoming, polite and very helpful. We appreciated that after an overnight flight and arriving at the hotel at 9am that they organised an early check in & we were checked in by 10am. We upgraded at check in to a premium room which was spacious, comfortable and very clean, it also had a fantastic view of Dubai City. The restaurant had a good choice at breakfast, it was lovely sitting on the balcony area and we enjoyed brunch on Christmas Day which had a fantastic choice of dishes from around the world.

Posted by on 5 Jan 2016

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5 out of 5

holiday

Great clean hotel second time we stayed friendly staff good location . Only thing is free wifi only in lobby should be available in rooms.

Posted by on 22 Dec 2015

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Property Features

Jumeira Rotana offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A kids' pool, a sauna, and spa services are also featured at the business-friendly Jumeira Rotana. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Jumeira Rotana was completed in November 2015. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 125 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 1998
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Newspapers for purchase
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (10.9 km / 6.7 mi)
  • Property shuttles: Free beach shuttle and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Jumeira Rotana offers 125 forms of accommodation with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. This Dubai hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • Electric kettle
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Olive Oil – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

The Boston Bar – This sports bar specialises in British cuisine and serves brunch, lunch and dinner. Happy hour is offered. Open daily.

The Boston Bar – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

  • Golfing nearby

Spa Services

Softtouch has 2 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 2
  • Reflexology
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 98 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Jumeira Rotana

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Long-term renters welcome. Safety features at this property include a smoke detector and window guards. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Long-term renters welcome. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Property is cleaned with disinfectant
  • Car not required
  • Long-term renters welcome
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No pets or service animals allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 99.00 per person (approximately)
  • Airport shuttle fee: AED 160 per person (one-way)
  • Airport shuttle fee per child: AED 160 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 98 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jumeira Rotana
  • Jumeira Rotana Dubai
  • Jumeira Rotana Hotel
  • Jumeira Rotana Hotel Dubai
  • Rotana Jumeira
  • Rotana Jumeira Dubai
  • Jumeirah Rotana Hotel
  • Jumeira Rotana Hotel
  • Jumeira Rotana Dubai
  • Jumeira Rotana Hotel Dubai

You should know

  • Jumeira Rotana offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.