4.1 out of 5

"Everything good apart from they need to hoover it more often " More

By a verified traveller on Tue 27 Mar 2018

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Hotel Description

Our customers tell us that they enjoy the breakfast at Jumeira Rotana. During your stay, you'll be within walking distance of Al Hana Shopping Centre. Free WiFi in public areas, free valet parking and a free manager's reception are available. Built in 1998, this 4-star hotel has 125 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with separate sitting areas, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Olive Oil
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, reflexology or detox wraps at Softtouch
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 11 minutes by foot from Al Hana Shopping Centre and a 2-minute drive from Jumeirah Mosque
  • Free shopping centre and beach shuttle service

Classic Room (2 Twin Beds)

Bed Count 2 Single Beds Maximum Occupancy 4 Max
£29 per night

Premium Twin Room (2 Twin Beds)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Jumeira Rotana ratings based on 24 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jumeira Rotana

Everyone (10) Couples (6) Family (3) Friends (4)
4 out of 5

Posted by on 9 May 2019

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Comment from Hotel Management

10 May 2019 by Reservation Department

Dear Valued Guest Greeting from jumeira Rotana we would like to thank you for your kind feedback and we look forward in welcoming you again in our Hotel Best Regards

4 out of 5

Good hotel but they need to hoover the place

Everything good apart from they need to hoover it more often

Posted by on 27 Mar 2018

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Comment from Hotel Management

3 Apr 2018 by GM

Dear Valued Guest, We are thrilled that you had an amazing experience staying with us and that you will definitely come back to us. Thank you for highlighting our location, rooms and the small surprise of towel art done by our colleague. Yours sincerely, Ulrich Hoffmeister General Manager

5 out of 5

Comfortable Hotel

Pros: Clean and comfortable. Nothing was too much trouble for the staff.
Location: Located close to the Dubai Mall and Burj Kalifah.
Excellent. Great staff who were always friendly and helpful. Good choice of food at both dinner and breakfast.

Posted by , from Yorkshire, England on 23 Nov 2017

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Comment from Hotel Management

1 Dec 2017 by GM

Dear Valued Guest, First and above all, we would like to sincerely thank you for your recent stay with us and taking time to share your feedback and positive experience. We are delighted to read your appreciation on the service and facilities. Our guest’s satisfaction is our prime objectives and we are glad that we stood up to your expectations. I shall surely pass on your grateful comments to the entire team for them to be further motivated to perform better. Once again thank you for your kind acknowledgement and we very much look forward to the pleasure of welcoming you back soon. Yours sincerely, Ulrich Hoffmeister General Manager

5 out of 5

Good location great facilities

Lovely helpful staff, very clean hotel, great location, didn't experience the restaurant as there are too many great restaurants close by!

Posted by , from England on 1 Oct 2017

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Comment from Hotel Management

3 Oct 2017 by GM

Dear Ms. Emily, First and above all, we would like to sincerely thank you for your recent stay with us and taking time to share your feedback and positive experience. It is a pleasure to note that you found Jumeira Rotana to be to your expectation and that you were overwhelmed with our helpful staff and cleanliness of the hotel. No doubt your praiseworthy words will be a major boost for our team members who will keep on doing their best to assist each of our guests with passion and respect. I will certainly convey your message the entire team. The entire team thank you once again for your trust in our hotel and we look forward to welcoming you back for another wonderful experience. Yours sincerely, Ulrich Hoffmeister General Manager

5 out of 5


3rd time at this hotel cant fault the hotel everything Excellent the only thing missing is wifi in the room

Posted by on 6 Apr 2016

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5 out of 5


We stayed here on our honeymoon for 10 nights. Location is good as it's just behind the 2nd December street where there's loads of shops and places to eat. Not the best of views from the room but okay at night. Room service was great, returned from our day out to a spotless room everyday. The hotel also arranged out day trip to Ferrari world in Abu Dhabi which was a great recommendation. Overall exceeded our expectation in all aspects.

Posted by on 21 Mar 2016

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5 out of 5

Christmas In Dubai

We had a lovely stay at the Jumeira Rotana. All the staff were exceptional with their service. Welcoming, polite and very helpful. We appreciated that after an overnight flight and arriving at the hotel at 9am that they organised an early check in & we were checked in by 10am. We upgraded at check in to a premium room which was spacious, comfortable and very clean, it also had a fantastic view of Dubai City. The restaurant had a good choice at breakfast, it was lovely sitting on the balcony area and we enjoyed brunch on Christmas Day which had a fantastic choice of dishes from around the world.

Posted by on 5 Jan 2016

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5 out of 5


Great clean hotel second time we stayed friendly staff good location . Only thing is free wifi only in lobby should be available in rooms.

Posted by on 22 Dec 2015

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1 out of 5

Worse hotel be been to in my life

Me and my friend arrived in Dubai at 7am but were not allowed to check in until 2pm so we were fuming The staff are mediocre friendly and behave like they have been forced to work... They are not helpful at all and have attitudes Never book activities with them as they charge you more than the actual people providing the activities. They also give you discounts for you to think that they are giving you a deal but they still cheat you as they discount prices are still more expensive The location and surroundings is horrible and not what it looks like online As u drive up to the hotel you are faced with a very ugly semi built car park which is described as your city view The food prices are ridiculous in the hotel so we ate out everyday and night and bought drinks and snacks from the supermarkets that were 3mims away as they were way cheaper It advertises that they have free wifi but that's a LiE.... Wifi is only free if you sit in the lobby, to use it in your rooms you must pay 22dirham an hour or 92dirham a day... We found that very disgusting and an inconvenience EVERYDAY having to come downstairs for Internet access... Last but not least our flight was 2am Thursday morning and we were kicked out 12pm weds afternoon... Nobody cared to help and we were told if we stayed past 2pm that we would be charged for an extra day ... We were then left to walk the streets for 9hrs until we got a taxi to the airport The staff have a very disgusting attitude and do not care to help you at all ... It has to be the most unhelpful hotel I've ever been to I will never recommend this hotel to my worst enemy

Posted by on 7 May 2015

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4 out of 5

Great base to explore Dubai

We have stayed in Dubai numerous times and this hotel did not disappoint. The hotel staff were very helpful and nothing was too much trouble. The table tennis table and bar football by the pool were good additional extras -plus the pool was open until 10pm at night. This proved to be an excellent base prior to our night flight home. The only disappointment was the cost of access to a private beach -though the public one was cheap. We would consider staying here again.

Posted by on 10 Apr 2012

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Property Features

Jumeira Rotana offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A kid's pool, a sauna, and spa services are also featured at the business-friendly Jumeira Rotana. An area shuttle within 2 km is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Jumeira Rotana was completed in November 2015. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 125 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 1998
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Free valet parking , Parking (limited spaces) , Free parking nearby


  • Airport: Dubai (DXB-Dubai Intl.) (11.5 km / 7.1 mi)
  • Property shuttles: Free beach shuttle and shopping centre shuttle; area shuttle within 2 km available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Jumeira Rotana offers 125 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and a bidet. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Olive Oil – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.

The Boston Bar – This restaurant specialises in British cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

  • Golfing nearby

Spa Services

Softtouch has 2 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 2
  • Reflexology
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 98 per night.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Noise-free rooms not guaranteed


Guests will be asked to pay the following charges at the property:

  • Tourism fee: AED 15.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AED 99.00 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 98 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jumeira Rotana Hotel Dubai
  • Jumeira Rotana Hotel
  • Jumeira Rotana Dubai
  • Jumeira Rotana
  • Jumeirah Rotana Hotel

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.