5 Jan 2020 by GM
Dear Valued Guest, Thank you for choosing to stay at Jumeira Rotana and for taking the time to share your experience. We are glad to hear that you had an excellent stay with us highlighting our convenient location. Once again thank you for staying with us and we look forward to welcoming you again very soon. Yours sincerely, Ulrich Hoffmeister General Manager
10 Oct 2019 by reservation department
Dear Valued Guest Thank you for your kind feedback , we look forward in welcoming you again in our hotel
10 May 2019 by Reservation Department
Dear Valued Guest Greeting from jumeira Rotana we would like to thank you for your kind feedback and we look forward in welcoming you again in our Hotel Best Regards
3 Apr 2018 by GM
Dear Valued Guest, We are thrilled that you had an amazing experience staying with us and that you will definitely come back to us. Thank you for highlighting our location, rooms and the small surprise of towel art done by our colleague. Yours sincerely, Ulrich Hoffmeister General Manager
1 Dec 2017 by GM
Dear Valued Guest, First and above all, we would like to sincerely thank you for your recent stay with us and taking time to share your feedback and positive experience. We are delighted to read your appreciation on the service and facilities. Our guest’s satisfaction is our prime objectives and we are glad that we stood up to your expectations. I shall surely pass on your grateful comments to the entire team for them to be further motivated to perform better. Once again thank you for your kind acknowledgement and we very much look forward to the pleasure of welcoming you back soon. Yours sincerely, Ulrich Hoffmeister General Manager
3 Oct 2017 by GM
Dear Ms. Emily, First and above all, we would like to sincerely thank you for your recent stay with us and taking time to share your feedback and positive experience. It is a pleasure to note that you found Jumeira Rotana to be to your expectation and that you were overwhelmed with our helpful staff and cleanliness of the hotel. No doubt your praiseworthy words will be a major boost for our team members who will keep on doing their best to assist each of our guests with passion and respect. I will certainly convey your message the entire team. The entire team thank you once again for your trust in our hotel and we look forward to welcoming you back for another wonderful experience. Yours sincerely, Ulrich Hoffmeister General Manager
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
Jumeira Rotana offers its guests an outdoor pool, a kids' pool, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the family-friendly Jumeira Rotana. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Jumeira Rotana was completed in November 2015. Smoking is allowed in designated areas at this 4-star Dubai hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking , Free valet parking , Limited onsite parking
Jumeira Rotana offers 125 forms of accommodation with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. This Dubai hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The hotel hosts a free manager's reception daily.
Olive Oil – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
The Boston Bar – This sports bar specialises in British cuisine and serves brunch, lunch and dinner. Happy hour is offered. Open daily.
The Boston Bar – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global), Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.