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Hotel Description

Our customers tell us they enjoy Jumeirah Al Qasr's good location. During your stay, you'll be connected to the convention centre and just a quick walk from Souk Madinat Jumeirah. You'll find features such as free WiFi in public areas, free valet parking and a free area shuttle. This 5-star hotel has 292 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with balconies, Select Comfort beds and deep-soaking bathtubs
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy Middle Eastern cuisine with ocean views at Khaymat Al Bahar, one of the property's 6 restaurants
  • Full breakfast served daily for a fee
  • Splash around at the free water park or swim in the 2 indoor and 15 outdoor pools
  • Indulge with aromatherapy, body scrubs or body treatments at Talise Spa
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a health club
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Steps from Madinat Jumeirah and 7 minutes on foot from Souk Madinat Jumeirah
  • Free shopping centre and local-area shuttle service

Arabian, Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
£397* Per night/room 11 Nov - 12 Nov

Arabian, Club Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Suite, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 9 Max

Club Room (Ocean)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite (Arabian)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Jumeirah Al Qasr ratings based on 26 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jumeirah Al Qasr

Everyone (10) Couples (11) Family (2) Friends (1)
5 out of 5
An amazing hotel. Nothing is too much trouble for staff. Fabulous choice of dining experiences beautiful pool and beachfront. I didn't Tell them it was my Daughter-in-law’s birthday whilst we were there but we came back to the room to find a chocolate birthday cake and beautiful card and message they just do the little things that matter

Posted by on 14 Jun 2019

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Comment from Hotel Management

12 Jul 2019 by Salkyn Bekeeva

Dear Valued Guest, Thank you very much for taking the time to complete the survey on your recent stay with us. We were delighted to read that you were overall impressed by the facilities of our hotel and the quality of services provided during your stay. Your comments will serve as an added inspiration for us to consistently maintain the high standards which you have experienced during your recent stay Kind Regards,

5 out of 5

Posted by on 13 Feb 2019

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Comment from Hotel Management

12 Jun 2019 by Sally

Dear Valued Guest, I would like to thank you for taking the time for rating our service following your recent stay at Al Qasr. As a company we greatly value feedback of all types in order to continuously deliver a high standard of service. Hope you had a wonderful stay with us and we look forward to welcome you back. Best Wishes,

5 out of 5

Perfection!

From moment of arrival at airport the service was 100. Hotel, staff, facilities were faultless! Luxury in every way.

Posted by on 24 Jun 2015

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5 out of 5

Difficult to fault

Beautiful hotel with excellent amenities. You could quite easily spend a week in the resort without leaving. The staff were excellent and had the perfect balance of being very helpful without being overwhelming.

Posted by on 29 Apr 2014

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5 out of 5

A week in paradise

It was the second times we returned to Al Qasr Madinat Jumeirah, and it was a good decision. The room, originally allocated was changed into a one with better view. The only minus was the hairdryer that was installed in the room, instead in the bathroom. The staff is polite, cooperative and efficient. The shuttle bus service is on schedule. We will come back.

Posted by on 9 Feb 2014

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5 out of 5

Posted by on 14 Oct 2019

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5 out of 5
Das Ambiente und die Ausstattung eines arabischen Palastes, die schön gefplegte Umgebung, das vorzügliche Frühstücksbuffet, die Freundlichkeit des Personals, das grosszügige, saubere Zimmer, top ausgestattet mit sehr bequemem Bett. Es gibt wirklich (fast)nichts zu bemängeln. Wünschenswert wäre für solch ein 5 Sterne Hotel eine etwas strengere Kleidervorschrift beim Einlass zum Frühstücksraum. 90% der Gäste sind auch angemessen gekleidet. Doch es gibt auch vereinzelt welche, die in den Strand- oder Fitnesskleidern erscheinen.Das gehört sich einfach nicht in so einem Hotel. Die Angestellten sind ja auch top gekleidet, denen gebührt ebenfalls ein gewisser Respekt sowie auch der arabischen Kultur. Da erscheint man nicht im Bikini mit durchsichtiger Strandtunika oder die Herren in Badeschorts mit Tanktop...

Posted by on 2 Oct 2019

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5 out of 5
Wunderbarer, zurückhaltender Luxus der Extraklasse. Freundlichstes, hilfsbereites Personal an jeder Ecke. Die Zimmer sind makellos sauber und die Betten sehr bequem. Der Strand mit Blick auf den Burj al Arab ist allererste Klasse. Das Meer schimmert türkisblau. Der Aufenthalt ist zwar recht teuer, aber jeden Euro mehr als wert. Wir waren sicher nicht das letzte Mal dort.

Posted by , from Zug/Schweiz on 2 Jun 2019

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Comment from Hotel Management

12 Jun 2019 by Sally

Dear Mr. Andre, I would like to thank you for taking the time to detail your feedback following your recent stay at Al Qasr. As a company we greatly value feedback of all types in order to continuously deliver a high standard of service. Hope you had a wonderful stay with us and we look forward to welcome you back. Best Wishes,

5 out of 5
Unvergesslich und jederzeit wieder! Perfekter Urlaub gewesen

Posted by on 1 Feb 2019

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Comment from Hotel Management

2 Feb 2019 by Rakesh

Thank you and see you again

5 out of 5
Wunderschönes Hotel mit grosszügigen Buffets. Der Strand und die ganze Hotelanlage ist sehr geflegt. Die Wasserkanäle mit den Gondeln sind eindrücklich und runden das ganze Ambiente auf einem hohen Niveau ab. Dieses Hotel können wir zu 100% weiterempfehlen.

Posted by on 31 Jan 2019

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Comment from Hotel Management

2 Feb 2019 by Rakesh

Thank you for your wonderful comments

Property Features

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Enjoy your summer holiday at Jumeirah Al Qasr with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 15 the outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, A beach bar, and A bar/lounge. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary water park, a kids' pool and outdoor tennis courts. Self parking and valet parking are free. This 5-star Dubai hotel is smoke free.

  • 1 building
  • 292 guestrooms or units
  • 8 levels
  • 6 dining venues
  • 2 bars by the pool
  • Bar on the beach
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Free water park access
  • Number of indoor pools -2
  • Number of outdoor pools -15
  • Children's pool
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts -2
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Fridge
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (27.1 km / 16.9 mi)
  • Property shuttles: Free area shuttle and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Jumeirah Al Qasr offers 292 forms of air-conditioned accommodation with iPod docking stations and DVD players. Rooms open to balconies. This accommodation offers separate living rooms. Select Comfort beds feature premium bedding. 36-inch Plasma televisions come with premium satellite channels and pay-per-view films. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Dining room
  • Living room
  • Select Comfort beds
  • Deep soaking tub
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:30 AM.

Khaymat Al Bahar – Overlooking the ocean, this restaurant specialises in Middle Eastern cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

The Hide – Overlooking the garden, this restaurant specialises in American cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Al Hambra – Overlooking the ocean and garden, this restaurant specialises in Spanish cuisine and serves brunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Koubba Bar – Overlooking the ocean, this bar specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Al Fayrooz Lounge – Overlooking the ocean, this restaurant specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

A private beach, outdoor tennis courts, a health club and a complimentary water park are featured at the hotel. 15 the outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Rock climbing on site
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Waterskiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Beach yoga on site
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Golf lessons available nearby
  • Scuba diving nearby

Spa Services

Talise Spa has 22 treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 22
  • Massages on beach
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 AM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

All guests must present valid passport or government issued photo identification at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests booked in an Arabian Room Exclusive for UAE Residents and Nationals must present a residence card, passport with a valid UAE residence visa or a UAE ID card at check-in. The property reserves the right to amend the rate if valid proof is not provided. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 200.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Jumeirah Al Qasr

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 3710
  • New Year's Eve (31 December) Gala Dinner per child: AED 1170 (from 4 to 11 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

The mandatory New Year's Eve Gala Dinner fee is AED 2,700 per child age 12-20, collected at the property for stays that include December 31.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AED 165 for adults and AED 83 for children (approximately)
  • Airport shuttle fee: AED 150 per vehicle (one-way)
  • Airport shuttle fee per child: AED 150 (one-way)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Al Qasr
  • Al Qasr Jumeirah
  • Al Qasr Madinat Jumeirah
  • Al Qasr Madinat Jumeirah Dubai
  • Al Qasr Madinat Jumeirah Hotel
  • Al Qasr Madinat Jumeirah Hotel Dubai
  • Jumeirah Al Madinat
  • Madinat Al Qasr
  • Madinat Al Qasr Jumeirah
  • Qasr Madinat Jumeirah
  • Jumeirah Al Qasr Madinat Jumeirah Hotel Dubai
  • Jumeirah Al Qasr Madinat Jumeirah Hotel
  • Jumeirah Al Qasr Madinat Jumeirah Dubai
  • Jumeirah Al Qasr Madinat Jumeirah
  • Jumeirah Al Qasr Hotel
  • Jumeirah Al Qasr Dubai
  • Jumeirah Al Qasr Hotel Dubai
  • Jumeirah Al Qasr Madinat Jumeirah

You should know

  • Jumeirah Al Qasr offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.