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3.8 out of 5
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See all 45 ebookers Reviews

"Just returned from a five night stay. Can’t recommend highly enough! " More

By a verified traveller on Sat 21 Apr 2018

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Deluxe Room (Ocean)

Bed Count 1 King Bed Maximum Occupancy 4 Max
£224* Per night/room 19 Jun - 20 Jun

Family Suite (Garden)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Royal Villa, 2 Bedrooms (Beit Al Bahar)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room (Ocean Deluxe)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Villa, 1 Bedroom (Beit Al Bahar)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Jumeirah Beach Hotel ratings based on 45 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Jumeirah Beach Hotel

Everyone (32) Couples (5) Family (3)
3 out of 5

Posted by on 1 Sep 2019

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Comment from Hotel Management

3 Sep 2019 by JBH_Management

Thank you for your rating

5 out of 5
Just returned from a five night stay. Can’t recommend highly enough!

Posted by on 21 Apr 2018

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3 out of 5

Great hotel.Needs updating

If want foam and not feather pillows check pillow has not ripped in half.Behind door in toilet never cleaned as same bits of toilet paper there every day .Drain had foam coming up ,when had plumber round said all ok.Drain stunk for rest of hol 25 days.Balcony not swept .Chairs outside i had to wash and turned towel black..Had on and off ants in room coming in from outside.Bed duvet also bit old inside the cover . Very expensive hotel for food and drink .Very very noisey.At first dreadful then went Peaceful slightly but towards end noisey again .could hear nightclub /bars .Hardy surprising as door at top had gap in .Rooms meant to be soundproofed.Every day at beach digging went on all day ,so no wonder i ended up with headache every day .Been before noticed standards had dropped i n a lot of areas.Buffet good selection only luke warm if not cold.No tours advertised or to book them anywhere.Not a lot of info in room, would come again if above all changed as liked beach ,but always thought of Thailand being a poor country and there is no comparsion ,thailand has much better quality in bedding ,staff uniforms,welcoming new clients JB is all non exsistant

Posted by , from uk on 26 Oct 2017

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5 out of 5

Fantastic

Went to this hotel 11 years ago and it is still the Same prides itself on service, staff are amazing will definitely return kids loved wadi park

Posted by , from st albans on 4 Sep 2017

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1 out of 5

Terrible construction noise

Pros: Leisure facilities
Cons: Staff service
Location: Great central Dubai location
Constant drilling noise all day in adjoining rooms. Ruined trip.

Posted by , from Beirut, Lebanon on 23 Jun 2017

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Comment from Hotel Management

27 Jun 2017 by m

Dear M, I am very sorry to read that you could not enjoy your stay and that you had to bear with us and were inconvenienced on your stay this time. Rest assured we have informed all partners on the construction work carried out this summer and hope you understand that with the indoor and outdoor projects - we believe we will offer our valued guests a brand new experience and product with December 2017. Please do contact me directly if I can be of any assistance next year and hopefully you will consider coming back. Yours sincerely, Marianne Fitzgerald Hotel Manager

4 out of 5

Great hotel with a pool and beach

Stayed here as part of our honeymoon and it was a great experience. We stayed in an Ocean Superior Room and everything about the room was amazing, the view of Burj Al Arab, the comfortable bed, the size of the room and the outstanding bathroom which has his and her sinks!

Posted by , from UK on 3 Mar 2017

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1 out of 5

Posted by on 19 Aug 2020

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Comment from Hotel Management

28 Aug 2020 by Jumeirah Beach Hotel Team

Our constant effort at Jumeirah Beach Hotel is to create a relaxing environment and offer efficient, warm, friendly and unobtrusive service to all our guests. We were therefore concerned to understand that on this occasion we did not meet your expectations.

2 out of 5
Für eine 5 Sternen Hotel Personal an Strand nicht Kundenfreundlich!

Posted by on 23 Feb 2020

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Comment from Hotel Management

26 Feb 2020 by Imad

Sehr geehrter geschätzter Gast, es tut mir leid zu erfahren, dass Ihre Erfahrung nicht ideal war. Ihr Feedback ist für uns wertvoll und macht uns besser. Seien Sie versichert, dass dies mit unseren Teammitgliedern besprochen wird. Bitte lassen Sie mich wissen, wenn ich Ihnen weiterhelfen kann. Wir freuen uns, Sie wieder im Jumeirah Beach Hotel begrüßen zu dürfen. Imad Chidiac / Manager - Gästebetreuung

3 out of 5
Schöne Anlage am Strand, leider wird unmittelbar daneiben 24h am Tag gebaut

Posted by on 15 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Imad

Sehr geehrter Gast, ich verstehe, dass der Lärm und die Aussicht vom Bauprojekt für Sie frustrierend gewesen sein müssen, ich entschuldige mich aufrichtig. Vielen Dank für Ihr Feedback und wir hoffen, Sie in Zukunft unter besseren Umständen wieder im Jumeirah Beach Hotel begrüßen zu können. Herzliche Grüße, Imad Chidiac / Manager - Guest Relations

5 out of 5
Es ist einfach alles perfekt. Vor allem sehr geeignet für Familie mit Kinder.

Posted by on 10 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Imad

Sehr geehrter Gast, ich möchte mich bei Ihnen für Ihr positives Feedback bedanken, das sehr geschätzt wird. Wir freuen uns, Sie wieder im Jumeirah Beach Hotel begrüßen zu dürfen. Imad Chidiac / Manager - Gästebetreuung

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.