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"Great service but ridiculously expensive drinks at dinner and bar - water included. Water free during day around pools, but 35 AED at dining table is ... " More

By a verified traveller on Sat 26 Aug 2023

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Deluxe Room (Ocean)

Bed Count 1 King Bed Maximum Occupancy 4 Max
£385* Per night/room 15 Apr - 16 Apr

Family Suite (Garden)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Villa, 2 Bedrooms (Beit Al Bahar)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room (Ocean Deluxe)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Villa, 1 Bedroom (Beit Al Bahar)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Jumeirah Beach Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Madinat Jumeirah. Features include free WiFi in public areas, free valet parking and a free beach shuttle.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mediterranean cuisine with a beachfront location at Nuska Beach, one of the property's 10 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the 5 outdoor pools
  • Treat yourself to manicures and pedicures, aromatherapy or body wraps at Talise Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes 7 outdoor tennis courts, a gym and a steam room
  • Guests speak favourably about the location and the helpful staff
  • Within a 15-minute walk of Wild Wadi Water Park and Burj Al Arab
  • Free beach shuttle service

Jumeirah Beach Hotel ratings based on 52 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Jumeirah Beach Hotel

Everyone (37) Couples (6) Family (3)
4 out of 5
Great service but ridiculously expensive drinks at dinner and bar - water included. Water free during day around pools, but 35 AED at dining table is crazy. Executive pool should have a minimum age as too many screaming kids - there is a family/ kids pool and a main pool. Too many kids running round screaming and shouting in dining room area People reserving sun beds early by pool then not using them until lunchtime has crept in since we last stayed here. We will not be returning, after twenty years of visiting.

Posted by on 26 Aug 2023

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Comment from Hotel Management

30 Aug 2023 by Jumeirah Beach Hotel Management

Dear SteveWe thank you for your patronage for the past twenty years and we are very sorry to hear that your recent stay is not very satisfactory. Your feedback on the price of drinks and the availability of sunbeds is well noted. We will be sharing with the team to review and take corrective actions. Thank you once again for your feedback as it is the only way we can improve our service. We do hope that the above will not deter you from visiting us again. Thank you,Jumeirah Beach Hotel Team

1 out of 5
Stayed at this hotel many times and always enjoyed my stay. On this occasion there was building work going on 24/7. To noisy and no access to beach. Please be vary of this when booking.

Posted by on 17 Jun 2022

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Comment from Hotel Management

20 Jun 2022 by Jumeirah Beach Hotel Management

Thank you for choosing to stay with us at Jumeirah Beach Hotel and taking time to share your experience from your recent visit. Our aim is to ensure all our guests have a memorable stay. We apologize we were not able to make this a reality for you and your family. As part of our ongoing commitment to ensure we deliver exceptional experiences for our guests, we are undertaking a project to enhance our Executive Pool, beach area and beachfront restaurants of the resort. Whilst every effort is being made to minimize disruption during this period, we recognize that as we are so close to the project works some disruption will be felt. Please accept our sincerest apologies for this. We still hope you and your family have some positive memories, and that you will give us the opportunity to welcome you back in the very near future.

3 out of 5

Posted by on 1 Sep 2019

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Comment from Hotel Management

3 Sep 2019 by JBH_Management

Thank you for your rating

5 out of 5
Just returned from a five night stay. Can’t recommend highly enough!

Posted by on 21 Apr 2018

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3 out of 5

Great hotel.Needs updating

If want foam and not feather pillows check pillow has not ripped in half.Behind door in toilet never cleaned as same bits of toilet paper there every day .Drain had foam coming up ,when had plumber round said all ok.Drain stunk for rest of hol 25 days.Balcony not swept .Chairs outside i had to wash and turned towel black..Had on and off ants in room coming in from outside.Bed duvet also bit old inside the cover . Very expensive hotel for food and drink .Very very noisey.At first dreadful then went Peaceful slightly but towards end noisey again .could hear nightclub /bars .Hardy surprising as door at top had gap in .Rooms meant to be soundproofed.Every day at beach digging went on all day ,so no wonder i ended up with headache every day .Been before noticed standards had dropped i n a lot of areas.Buffet good selection only luke warm if not cold.No tours advertised or to book them anywhere.Not a lot of info in room, would come again if above all changed as liked beach ,but always thought of Thailand being a poor country and there is no comparsion ,thailand has much better quality in bedding ,staff uniforms,welcoming new clients JB is all non exsistant

Posted by , from uk on 26 Oct 2017

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5 out of 5

Fantastic

Went to this hotel 11 years ago and it is still the Same prides itself on service, staff are amazing will definitely return kids loved wadi park

Posted by , from st albans on 4 Sep 2017

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1 out of 5

Terrible construction noise

Pros: Leisure facilities
Cons: Staff service
Location: Great central Dubai location
Constant drilling noise all day in adjoining rooms. Ruined trip.

Posted by , from Beirut, Lebanon on 23 Jun 2017

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Comment from Hotel Management

27 Jun 2017 by m

Dear M, I am very sorry to read that you could not enjoy your stay and that you had to bear with us and were inconvenienced on your stay this time. Rest assured we have informed all partners on the construction work carried out this summer and hope you understand that with the indoor and outdoor projects - we believe we will offer our valued guests a brand new experience and product with December 2017. Please do contact me directly if I can be of any assistance next year and hopefully you will consider coming back. Yours sincerely, Marianne Fitzgerald Hotel Manager

4 out of 5

Great hotel with a pool and beach

Stayed here as part of our honeymoon and it was a great experience. We stayed in an Ocean Superior Room and everything about the room was amazing, the view of Burj Al Arab, the comfortable bed, the size of the room and the outstanding bathroom which has his and her sinks!

Posted by , from UK on 3 Mar 2017

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5 out of 5

Posted by on 12 Jan 2024

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Comment from Hotel Management

5 Feb 2024 by Jumeirah Beach Hotel Management

Thank you for rating your experience at Jumeirah Beach Hotel.

5 out of 5

Posted by on 21 Dec 2023

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Comment from Hotel Management

5 Feb 2024 by Jumeirah Beach Hotel Management

Thank you for rating your experience at Jumeirah Beach Hotel.

About the Jumeirah Beach Hotel

Location Jumeirah Beach Road, Dubai, 11416

Property Features

A private beach is featured. As a guest of Jumeirah Beach Hotel, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 10 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. Business amenities include a business centre, meeting rooms, and limo/town car service. A kids' pool, a fitness centre, and a steam room are also featured at the luxury Jumeirah Beach Hotel. You'll have access to the outdoor pool at a partner property. An area shuttle within 15 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 618 guestrooms or units
  • 25 levels
  • 10 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1997
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 7
  • Children's club (free)
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free beach shuttle; airport shuttle and area shuttle within 15 kilometres available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Jumeirah Beach Hotel offers 618 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. 36-inch LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Nuska Beach – This beachfront restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Bastion – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Dhow & Anchor – Overlooking the garden, this family restaurant specialises in British cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Kitchen Connection – Overlooking the garden, this family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

7 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Racquetball/squash on site
  • Personal motor watercraft nearby
  • Fitness classes on site
  • Basketball on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Swimming nearby
  • Water sports equipment

Spa Services

Talise Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property requires identification for all guests at check-in, regardless of age.

Jumeirah Beach Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Jumeirah Beach Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Contactless check-out is available.

  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AED 190 for adults and from AED 95 for children
  • Airport shuttle fee: AED 400 per person (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Hotel Jumeirah
  • Beach Jumeirah
  • Hotel Jumeirah
  • Hotel Jumeirah Beach
  • Jumeirah
  • Jumeirah Beach
  • Jumeirah Beach Hotel
  • Jumeirah Hotel
  • Jumeirah Hotel Beach
  • Beach Dubai Hotel Jumeirah
  • Jumeirah Beach Hotel Dubai
  • Jumeirah Beach Resort
  • Jumeirah Beach Dubai
  • Jumeirah Beach Hotel Hotel
  • Jumeirah Beach Hotel Dubai
  • Jumeirah Beach Hotel Hotel Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.