"Great service but ridiculously expensive drinks at dinner and bar - water included. Water free during day around pools, but 35 AED at dining table is ... " More
30 Aug 2023 by Jumeirah Beach Hotel Management
Dear SteveWe thank you for your patronage for the past twenty years and we are very sorry to hear that your recent stay is not very satisfactory. Your feedback on the price of drinks and the availability of sunbeds is well noted. We will be sharing with the team to review and take corrective actions. Thank you once again for your feedback as it is the only way we can improve our service. We do hope that the above will not deter you from visiting us again. Thank you,Jumeirah Beach Hotel Team
20 Jun 2022 by Jumeirah Beach Hotel Management
Thank you for choosing to stay with us at Jumeirah Beach Hotel and taking time to share your experience from your recent visit. Our aim is to ensure all our guests have a memorable stay. We apologize we were not able to make this a reality for you and your family. As part of our ongoing commitment to ensure we deliver exceptional experiences for our guests, we are undertaking a project to enhance our Executive Pool, beach area and beachfront restaurants of the resort. Whilst every effort is being made to minimize disruption during this period, we recognize that as we are so close to the project works some disruption will be felt. Please accept our sincerest apologies for this. We still hope you and your family have some positive memories, and that you will give us the opportunity to welcome you back in the very near future.
3 Sep 2019 by JBH_Management
Thank you for your rating
27 Jun 2017 by m
Dear M, I am very sorry to read that you could not enjoy your stay and that you had to bear with us and were inconvenienced on your stay this time. Rest assured we have informed all partners on the construction work carried out this summer and hope you understand that with the indoor and outdoor projects - we believe we will offer our valued guests a brand new experience and product with December 2017. Please do contact me directly if I can be of any assistance next year and hopefully you will consider coming back. Yours sincerely, Marianne Fitzgerald Hotel Manager
A private beach is featured. As a guest of Jumeirah Beach Hotel, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 10 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. Business amenities include a business centre, meeting rooms, and limo/town car service. A kids' pool, a fitness centre, and a steam room are also featured at the luxury Jumeirah Beach Hotel. You'll have access to the outdoor pool at a partner property. An area shuttle within 15 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Jumeirah Beach Hotel offers 618 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. 36-inch LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Nuska Beach – This beachfront restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Bastion – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Dhow & Anchor – Overlooking the garden, this family restaurant specialises in British cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Kitchen Connection – Overlooking the garden, this family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
7 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Talise Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property requires identification for all guests at check-in, regardless of age.
Jumeirah Beach Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment and guests are provided with hand sanitiser. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
