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4.6 out of 5

"Hotel has nicely appointed rooms -( no carpets ) " More

By a verified traveller on Sun 03 Oct 2021

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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£69* Per night/room 30 Mar - 31 Mar

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Duplex

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Jumeirah Creekside Hotel. During your stay, you're just a quick walk from Dubai Tennis Stadium. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and litter trays.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at Nomad, one of the property's 4 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the water park or swim in the 2 outdoor pools
  • Treat yourself to body treatments, manicures and pedicures or facials at Akaru Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes 4 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the size of the guestrooms and the helpful staff
  • 8 minutes by foot from Dubai Tennis Stadium and a 4-minute drive from City Centre Deira
  • Airport shuttle service available for a fee
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and litter trays

Jumeirah Creekside Hotel ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jumeirah Creekside Hotel

Everyone (14) Couples (3)
4 out of 5

Posted by on 20 Sep 2022

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3 out of 5
Hotel has nicely appointed rooms -( no carpets )

Posted by on 3 Oct 2021

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Comment from Hotel Management

4 Oct 2021 by Jumeirah Creekside Hotel

Thank you for taking the time to share your review and we look forward to the opportunity of welcoming you back in the near future. Yours sincerely, Andy Cuthbert General Manager

5 out of 5
Staff and service all excellent. Very professional whilst being friendly with it. We had a Club room which gave us access to the Club lounge which is a lovely environment to relax in and have complientary snack and drinks (including wine, beer and spirits between 5:30 and 7:00pm.).

Posted by on 28 Feb 2020

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Comment from Hotel Management

2 Mar 2020 by Jumeirah Creekside Hotel

We appreciate your time taken to post your review. It’s great to hear that overall you enjoyed your stay with us and we do hope to see you back again in the near future. Yours sincerely, Andy Cuthbert General Manager

5 out of 5

Posted by on 15 Apr 2019

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Comment from Hotel Management

1 May 2019 by Jumeirah Creekside Hotel

Thank you for giving us a perfect rating and for staying with us. We hope to welcome you back soon. Yours sincerely, Andy Cuthbert General Manager

4 out of 5
Good ..but.missed having a balcony.more for kids to do.

Posted by on 11 Aug 2018

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Comment from Hotel Management

12 Aug 2018 by Jumeirah Creekside Hotel

Thank you for staying with us. We appreciate your feedback and we look forward to welcoming you back in the future. Yours sincerely, Andy Cuthbert General Manager

5 out of 5

Modern hotel for leisure or business

Spent 7 days here with my wife and 11 year old son and would definitely come back again. It’s close to the airport but not on the flight path and getting to Jumeirah and the shopping malls is easy with a short taxi ride (20 -30 minutes). The hotel and rooms are very modern and I’d recommend a club room. The privileges for club room guests are excellent. Great swimming pool, great staff. It’s true it could be noisy if you get a room overlooking the Irish Village, but for me that’s a minor point. Highly recommend!

Posted by , from Zurich on 19 Feb 2018

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Comment from Hotel Management

20 Feb 2018 by Jumeirah Creekside Hotel

We are elated to read your wonderful feedback. Thank you for your kind words and we do hope to see you back soon. Yours sincerely, Charles E M Clark General Manager

5 out of 5

A hidden gem!

Overall experience was excellent. Staff were curteous and professional. There was some misunderstanding regarding breakfast inclusion within the booking. This was shown very vaguely at the booking website and resulted in some confusion. However the staff handled the situation very professionally and I hope that the matter will be clarified for similar bookings in the future.

Posted by on 29 Oct 2017

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Comment from Hotel Management

12 Nov 2017 by Jumeirah Creekside Hotel

Dear Guest, Thanks for staying with us, we sincerely appreciate your feedback and we look forward to have you back soon. Yours sincerely, Charles E M Clark General Manager

5 out of 5
la chambre, le personnels très polis et serviables, la seule chose pas de balcon

Posted by on 1 Jan 2023

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Comment from Hotel Management

5 Jan 2023 by Jumeirah Creekside Hotel

Thank you for sharing your review. We are pleased to read that you were happy with the service provided by the team. We look forward to welcoming you back again soon.Yours sincerely, Andy CuthbertGeneral Manager

5 out of 5

Posted by on 2 Oct 2021

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5 out of 5
Die Leute waren super freundlich und hilfsbereit, wir haben sogar kostenlos einen Late check out erhalten

Posted by on 27 Dec 2020

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Comment from Hotel Management

28 Dec 2020 by Jumeirah Creekside Hotel

Thank you for your kind review. We sincerely appreciate your feedback and hope to have the opportunity of welcoming you back in the future. Yours sincerely, Andy Cuthbert General Manager

About the Jumeirah Creekside Hotel

Location Road Al Garhoud Deira, Dubai, PO 78377

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 8 January to 2 February:

  • Water park

Property Features

As a guest of Jumeirah Creekside Hotel, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 45477 square feet (4225 square metres) and includes a conference centre. A hot tub, a fitness centre, and a sauna are also featured at the luxury Jumeirah Creekside Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 292 guestrooms or units
  • 10 levels
  • 4 dining venues
  • Conference rooms
  • 45477 sq ft of conference space
  • 4225 sq. m of conference space
  • Built in 2012
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 4
  • Indoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Metro station: GGICO Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Jumeirah Creekside Hotel offers 292 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Select Comfort beds
  • Deep-soaking bath
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Nomad – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Plumeria – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Cu-ba – This poolside rooftop bar specialises in Latin American cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Crimson Gallery – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

.The Kosher Place – On-site restaurant. Open daily.

24-hour room service is available.

Nearby Activities

4 outdoor tennis courts, 2 indoor tennis courts and a water park (surcharge) are featured at the hotel. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Racquetball/squash on site
  • Golfing nearby
  • Fitness classes on site
  • Tennis lessons on site
  • Volleyball on site
  • Golf lessons available nearby

Spa Services

Akaru Spa has 14 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 14
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests must present valid passport or government issued photo identification at check-in.

Kosher meals from The Kosher Place are not included in meal inclusive rate plans.

Jumeirah Creekside Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 245.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls, an off-lead area and litter trays are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property considers guests aged 11 and under, at time of travel, to be children.

Children younger than 12 are not permitted in the Club Lounge.

The Club Lounge is open 2-11 PM daily.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per stay
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 136 per person
  • Airport shuttle fee: AED 150 per vehicle (one-way)
  • Rollaway bed fee: AED 245.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Creekside Hotel Jumeirah
  • Creekside Jumeirah
  • Creekside Jumeirah Hotel
  • Hotel Jumeirah Creekside
  • Jumeirah Creekside
  • Jumeirah Creekside Dubai
  • Jumeirah Creekside Hotel
  • Jumeirah Creekside Hotel Dubai
  • Jumeirah Hotel Creekside
  • Jumeirah Creekside Hotel Hotel
  • Jumeirah Creekside Hotel Dubai
  • Jumeirah Creekside Hotel Hotel Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.