4.7 out of 5

"Good ..but.missed having a balcony.more for kids to do. " More

By a verified traveller on Sat 11 Aug 2018

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Hotel Description

Our customers tell us they enjoy the sightseeing around Jumeirah Creekside Hotel. During your stay, you're just a quick walk from Dubai Tennis Stadium. Free WiFi in public areas, free valet parking and a free beach shuttle are available. Built in 2012, this 5-star hotel has 292 rooms over 10 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with free minibar items, Select Comfort beds and deep-soaking bathtubs
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine with garden views at Nomad, one of the property's 4 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park or swim in the 2 outdoor pools
  • Treat yourself to massages, body treatments or facials at Akaru Spa
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • On-site recreation includes 4 outdoor tennis courts, a fitness centre and a steam room
  • Guests speak favourably about the comfortable guestrooms and the family-friendly amenities
  • Just a 4-minute walk from Dubai Tennis Stadium and 12 minutes by car from Dubai World Trade Centre
  • Free shopping centre and beach shuttle service

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£94 per night

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Jumeirah Creekside Hotel ratings based on 15 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jumeirah Creekside Hotel

Everyone (9) Couples (2) Family (3) Other (1)
4 out of 5
Good ..but.missed having a balcony.more for kids to do.

Posted by on 11 Aug 2018

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Comment from Hotel Management

12 Aug 2018 by Jumeirah Creekside Hotel

Thank you for staying with us. We appreciate your feedback and we look forward to welcoming you back in the future. Yours sincerely, Andy Cuthbert General Manager

5 out of 5

Modern hotel for leisure or business

Spent 7 days here with my wife and 11 year old son and would definitely come back again. It’s close to the airport but not on the flight path and getting to Jumeirah and the shopping malls is easy with a short taxi ride (20 -30 minutes). The hotel and rooms are very modern and I’d recommend a club room. The privileges for club room guests are excellent. Great swimming pool, great staff. It’s true it could be noisy if you get a room overlooking the Irish Village, but for me that’s a minor point. Highly recommend!

Posted by , from Zurich on 19 Feb 2018

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Comment from Hotel Management

20 Feb 2018 by Jumeirah Creekside Hotel

We are elated to read your wonderful feedback. Thank you for your kind words and we do hope to see you back soon. Yours sincerely, Charles E M Clark General Manager

5 out of 5

A hidden gem!

Overall experience was excellent. Staff were curteous and professional. There was some misunderstanding regarding breakfast inclusion within the booking. This was shown very vaguely at the booking website and resulted in some confusion. However the staff handled the situation very professionally and I hope that the matter will be clarified for similar bookings in the future.

Posted by on 29 Oct 2017

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Comment from Hotel Management

12 Nov 2017 by Jumeirah Creekside Hotel

Dear Guest, Thanks for staying with us, we sincerely appreciate your feedback and we look forward to have you back soon. Yours sincerely, Charles E M Clark General Manager

5 out of 5

Ideal hotel

Lovely big hotel room which was spotlessly clean, staff were pleasant and facilities onsite were great. Only downside was location was a bit far from the centre

Posted by on 19 Jan 2016

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5 out of 5

Stopover

Excellent with trip to beach and mall included. Quiet site for Dubai.

Posted by on 16 Nov 2015

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5 out of 5

Great Hotel

Brilliant. Local to airport and Diera and Dubai Creek. Great breakfasts, some spread. Room well appointed. Free soft drinks mini-bar big hit with my son. All staff super helpfull. Next to Irish Village so handy for a beer if U like. Free Wild Wadi or day at Zabeel Sarray beach on Palm if U like. Good saving there. Small courtesy bus to several main areas as well. Will Deffo go back. Well done Jumeriah.

Posted by on 21 Apr 2015

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5 out of 5

Jumeriah Creekside

Staff were very helpful. Naseem especially. We went for my wife's birthday we were served cakes and coffee. Also room was upgraded. Really nice

Posted by on 21 Mar 2015

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4 out of 5
Gute Lage in der Nähe des Flughafens. Restaurants gut, aber eher ruhig. Roof top bar mit toller Aussicht.

Posted by on 28 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by Jumeirah Creekside Hotel

We are pleased to read that overall you enjoyed your stay with us. Thank you for the kind comment and we look forward to have you back soon. Yours sincerely, Andy Cuthbert General Manager

4 out of 5
Stadthotel mit schöner Aussicht auf die Skyline, in Flughafen Nähe (DBX)

Posted by on 19 Nov 2018

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Comment from Hotel Management

20 Nov 2018 by Jumeirah Creekside Hotel

Many thanks for the sharing feedback, we pleased that overall you enjoyed your stay with us and we hope to see you back in the future. Yours sincerely, Andy Cuthbert General Manager

5 out of 5

Posted by on 30 Sep 2018

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Comment from Hotel Management

30 Sep 2018 by Jumeirah Creekside Hotel

Thank you for giving us a perfect rating and for staying with us. We hope to welcome you back to Jumeirah Creekside Hotel soon. Yours sincerely, Andy Cuthbert General Manager

About the Jumeirah Creekside Hotel

Location Road Al Garhoud Deira, Dubai, PO 78377

Renovations + Closures

The property will be renovating from 12 January 2019 until 07 February 2019 (completion date subject to change). The following areas are affected:

  • Water park

The following facilities are closed during Ramadan:

  • Bar/lounge
  • Dining venue

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

A private beach is featured. As a guest of Jumeirah Creekside Hotel, you'll find a full-service spa, a complimentary water park, and 2 the outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 45478 square feet (4225 square metres) and includes conference centres. A hot tub, a fitness centre, and a sauna are also featured at the luxury Jumeirah Creekside Hotel. A round-trip airport shuttle (available 24 hours) is available for a fee. Valet parking is free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 292 guestrooms or units
  • 10 levels
  • 4 dining venues
  • 45478 sq ft of conference space
  • 4225 sq. m of conference space
  • Built in 2012
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Number of outdoor pools -2
  • Free WiFi
  • Outdoor tennis courts -4
  • Indoor tennis courts -2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (4.1 km / 2.6 mi)
  • Property shuttles: Free beach shuttle and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Jumeirah Creekside Hotel offers 292 forms of air-conditioned accommodation with iPod docking stations and free minibar items. Select Comfort beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Select Comfort beds
  • Deep soaking tub
  • Stocked minibar (free)
  • iPod dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Nomad – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Plumeria – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Cu-ba – This poolside rooftop bar specialises in Latin American cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Crimson Gallery – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

. – On-site restaurant. Open daily.

24-hour room service is available.

Nearby Activities

Outdoor tennis courts, indoor tennis courts and a complimentary water park are featured at the hotel. 2 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Racquetball/squash on site
  • Golfing nearby
  • Fitness classes on site
  • Tennis lessons on site
  • Volleyball on site
  • Golf lessons available nearby

Spa Services

Akaru Spa has 14 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 14
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to make arrangements.

A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

All guests must present valid passport or government issued photo identification at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property considers guests aged 11 and under, at time of travel, to be children. For more details, please contact the property using the number provided on the booking confirmation email.

Children younger than 12 are not permitted in the Club Lounge. For more details, please contact the property using the information on the reservation confirmation received after booking.

The Club Lounge is open 2-11 PM daily. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 136 per person (approximately)
  • Airport shuttle fee: AED 150 per vehicle (one-way)
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jumeirah Creekside Hotel Dubai
  • Jumeirah Creekside Hotel
  • Jumeirah Creekside Dubai
  • Jumeirah Creekside

You should know

  • Jumeirah Creekside Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.