4.9 out of 5

"Great resort hotel with access the beach and all the amenities you could want. " More

By Nathan H. on Mon 04 May 2015

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Jumeirah Dar Al Masyaf - Madinat Jumeirah. During your stay, you'll be within walking distance of Wild Wadi Water Park. Enjoy features like free WiFi in public areas, free valet parking and a free round-trip airport shuttle. Built in 2004, this 5-star resort has 283 rooms. All rooms offer free wired Internet and furnished balconies/patios.

  • Air-conditioned rooms with furnished balconies or patios, 24-hour room service and plasma TVs
  • Free WiFi and wired Internet in some public areas
  • Free valet parking
  • Enjoy American cuisine at The Hide, one of the property's 20 restaurants and 9 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park or swim in the 7 outdoor pools
  • Services include supervised activities for kids, dry cleaning/laundry and concierge services
  • On-site recreation includes tennis courts, a health club and a steam room
  • Guests speak favourably about the bathrooms and the helpful staff
  • 7 minutes by car from Dubai Marina and 9 minutes from The Walk
  • Free airport shuttle service

Deluxe House (Arabian Summer)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Arabian Summerhouse

Bed Count 1 King Bed Maximum Occupancy 4 Max

Gulf Summer House Arabian Deluxe

Bed Count 1 King Bed Maximum Occupancy 4 Max

Gulf Summer House Ocean Deluxe

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Gulf Summerhouse Ocean)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Gulf Summerhouse Arabian)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Jumeirah Dar Al Masyaf - Madinat Jumeirah ratings based on 22 verified reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jumeirah Dar Al Masyaf - Madinat Jumeirah

Everyone (4) Couples (10) Family (5) Friends (2) Other (1)
4 out of 5

Great Getaway

Great resort hotel with access the beach and all the amenities you could want.

Posted by on 4 May 2015

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4 out of 5

Short term break

Expensive and now showing signs of tiredness. Rooms need updating. In room entertainment prehistoric by todays standards. Club area was a disgrace. Poor service and attitude. So much so that when we complained they gave it to us for free.Given they charge premium prices rooms and resort need updating badly.

Posted by on 19 Mar 2014

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5 out of 5

Third time happy

Having visited this hotel complex for the third time in three years should give an idea of our appreciation of great service. We again stayed in a summerhouse villa, on half board. The butler service was super. Anything & everything we required was taken care of, from water transport, or golf cart service around the complex was to hand. all the restaurants, & there are many, provided excellent food & service. We will certainly go next year.

Posted by on 30 Jul 2013

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5 out of 5

Phenomenal

Everything from the moment you enter, to the cold towels oyou are given and the ambience is phenomenal. The staff are amazing. They help you out no matter what. This is one hotel that said yes to all my demands. A phenomenal experience and worth the money.

Posted by on 27 Sep 2012

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5 out of 5

Happy time

My wife & I stayed at this hotel complex about the same time last year. We like the whole experience. This year just endorsed our memories. A totally relaxing time. All our needs were taken care of. Will travel to Dibai again in the very near future.

Posted by on 3 Jul 2012

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5 out of 5

Relaxing break

I recently stayed in one of the lovely summer houses at the Dar Al Masyaf Madinat Jumeriah. We stayed in one of the villas with a view of the creek which was absolutely amazing. It was really helpful having a private butler to cater to our every need but I have to say that ALL the staff at the Dar Al Masyaf and the main hotel the Al Qasr were briliant. I became ill a couple of days towards the end of my stay and the manager and rest of the staff could not have looked after me better, they even sent flowers and a get well card to my room. This was my first visit to Dubai but I went with my cousin who has visited Dubai many times before but it was also her first time at the Dar Al Masyaf and we both agreed that when we return to Dubai we will definately be staying at the Dar Al Masyaf.

Posted by on 31 Aug 2011

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5 out of 5

Service with a smile!

Excellent service. Excellent location. Excellent hotel. It really does not get any better! Best hotel in Dubai!

Posted by on 20 Jul 2010

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5 out of 5
Wie immer, ein Erlebnis der besseren Art. Für uns in jeder Hinsicht alles bestens.

Posted by on 12 May 2019

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Comment from Hotel Management

14 May 2019 by Pierre Al Andary

Dear Guest, Thank you for sharing the feedback of your recent stay at Dar Al Masyaf, we are delighted that you have enjoyed the level of service provided by our team and we all look forward to welcoming you back in the near future. Regards, Pierre Al Andary Front Office Manager

5 out of 5

Posted by on 14 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Pierre Al Andary

Dear Guest, Thank you for sharing the feedback of your recent stay at Dar Al Masyaf . we are delighted to know that our service was up to your expectation and we all look forward to welcoming you back in the near future. Regards, Pierre Al Andary

5 out of 5

Tolle Anlage und tolle Unterkunft.

Pros: Alles
Cons: Zustand der Infrastruktur kommt in die Jahre. Immer noch alles sehr gut, jedoch zeigen sich hie und da einige Bedürfnisse.
Alles sehr schön ausser die heutige Mitteilung, wir hätten vor der Abreise was aus der Minibar genommen und nicht deklariert. Wir haben nichts aus der Minibar genommen. Schade.

Posted by on 15 May 2018

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Comment from Hotel Management

15 May 2018 by Pierre Al Andary

Dear Guest, Thank you for sharing the feedback of your recent stay with us in Dar Al Masyaf, your comments are appreciated , The issue with the minibar will be addressed to concerned team to take necessary measurement. Thank you once again and we look forward to welcoming you back in the near future. Regards, Pierre

About the Jumeirah Dar Al Masyaf - Madinat Jumeirah

Location King Salman bin Abdulaziz Al Saud, Dubai,

Property Features

Jumeirah Dar Al Masyaf - Madinat Jumeirah offers its guests a complimentary water park, 7 the outdoor swimming pools, a health club, and a spa tub. There are 20 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges and A beach bar. WiFi and wired Internet are free in public spaces. There's an onsite business centre. Event space at this resort measures 1880 square feet (175 square metres) and includes conference centres. A kid's pool, a sauna, and tour or ticket assistance are also featured at the luxury Jumeirah Dar Al Masyaf - Madinat Jumeirah. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. A roundtrip airport shuttle is free (available 24 hours). Valet parking is free. Smoking is allowed in designated areas at this 5-star Dubai resort.

  • 283 guestrooms or units
  • 20 dining venues
  • 9 bars or lounges
  • 1880 sq ft of conference space
  • 175 sq. m of conference space
  • Built in 2004
  • Bar on the beach
  • Deli
  • Supervised kids' activities (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Number of outdoor pools -7
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (27.1 km / 16.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking

Room Amenities

Jumeirah Dar Al Masyaf - Madinat Jumeirah offers 283 forms of accommodation with DVD players and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. Plasma televisions come with premium digital channels. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Premium channels
  • DVD player
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:30 AM.

The Hide – This steakhouse specialises in American cuisine and only serves dinner.Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Al Hambra – Overlooking the pool, this restaurant specialises in Spanish cuisine and serves brunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Pai Thai – Overlooking the garden, this restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Arboretum – This buffet restaurant overlooks the ocean and specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Koubba Bar – This bar overlooks the ocean. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

A health club and a complimentary water park are featured at the resort. 7 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Rowing or canoeing on site
  • Golfing nearby
  • Fitness classes on site
  • Rock climbing on site
  • Tennis lessons on site
  • Golf lessons available nearby
  • Kayaking on site
  • Motor boating on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Spa Services

  • Massages on beach

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

All guests must present valid passport or UAE/GCC National identification at check-in, regardless of age. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 3:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 3710
  • New Year's Eve (31 December) Gala Dinner per child: AED 1170 (from 4 to 11 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

This property’s mandatory New Year's Eve gala dinner fee on December 31, 2018 is not included in the room rate. The fee is AED 3,710 per guest 21 years and over, AED 2,340 per guest ages 12-20 years old, and AED 1,170 per child ages 4-11 years old. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 165 for adults and AED 83 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jumeirah Dar Al Masyaf Madinat Jumeirah Hotel
  • Jumeirah Dar Al Masyaf Madinat Jumeirah
  • Jumeirah Dar Al Masyaf Madinat Jumeirah Resort Dubai
  • Jumeirah Dar Al Masyaf Madinat Jumeirah Dubai

You should know

  • Jumeirah Dar Al Masyaf - Madinat Jumeirah offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.