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4.8 out of 5

"The staff in general are friendly and helpful. We just had an unfortunate incident with the housekeeping and after we raised our concern the guest rel ... " More

By a verified traveller on Tue 22 Jan 2019

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Premier Room (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite (Junior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Jumeirah Emirates Towers's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Dubai International Financial Centre. Free WiFi in public areas, free valet parking and a free beach shuttle are available. This 5-star hotel has 400 rooms. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with Select Comfort beds, deep-soaking bathtubs and separate sitting areas
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy international cuisine at Mundo, one of the property's 6 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to facials, hydrotherapy or massages at Talisa Spa
  • Services include supervised activities for kids, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a sauna and aerobics classes
  • Guests have great things to say about the central location and the beds
  • Just a 5-minute walk from Dubai International Financial Centre and 5 minutes by car from Dubai International Convention and Exhibition Centre
  • Free beach shuttle service

Jumeirah Emirates Towers ratings based on 35 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jumeirah Emirates Towers

Everyone (24) Couples (4) Family (2)
5 out of 5

Posted by on 30 Jan 2019

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Comment from Hotel Management

29 Mar 2019 by Diana

Thank you for staying with us we appreciate your feedback.

4 out of 5
The staff in general are friendly and helpful. We just had an unfortunate incident with the housekeeping and after we raised our concern the guest relations were quick in taking that on board and addressing it. They also made sure that it is not repeated and as a token of apology gave a gift to our little one which he thoroughly enjoyed. There is certainly scope for improvement in the breakfast service considering the amount of money you are charged. Overall we were pleased with our stay in the Emirates Jumeirah and wouldn’t hesitate staying there again.

Posted by , from London on 22 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Diana

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Great hotel. Always love staying here and this time no different

Posted by on 22 Oct 2018

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5 out of 5
Couldn’t have been better. Definitely worth a visit. Will come back!

Posted by on 13 Feb 2018

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5 out of 5
It was great. Good location, helpful staff, lovely rooms. I would recommend it, and have done already.

Posted by on 28 Aug 2017

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5 out of 5

Great hotel

Great service, great staff, great facility's, good central location good price

Posted by , from s on 28 Oct 2016

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5 out of 5
Il y a rien à dire cette hôtel est simplement parfait 5 étoile mériter même une sixième étoile cette hôtel la mérite

Posted by on 8 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by Diana

Thank you for staying with us we appreciate your valuable feedback.

5 out of 5

Posted by on 25 Dec 2019

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Comment from Hotel Management

26 Dec 2019 by Diana

Thank you for staying with us we appreciate your valuable feedback.

5 out of 5

Posted by on 22 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by Diana

Thank you for staying with us we appreciate your valuable feedback.

4 out of 5
es war wieder ein sehr angenehmer Aufenthalt im Hotel und in Dubai

Posted by on 24 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by Diana

Thank you for staying with us we appreciate your valuable feedback.

About the Jumeirah Emirates Towers

Location Sheikh Zayed Road, Dubai, 72127

Property Features

Unwind on the private sandy beach, located just 18 kilometers away. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Jumeirah Emirates Towers such as the outdoor pool and the kids' pool. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a health club, a hot tub and a sauna. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 400 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • 84767 sq ft of conference space
  • 7875 sq. m of conference space
  • Bar on the beach
  • Bar by the pool
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (11.6 km / 7.2 mi)
  • Metro station: Emirates Towers Station (0.3 km / 0.2 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Jumeirah Emirates Towers offers 400 forms of air-conditioned accommodation with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature premium bedding. Premium satellite televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Select Comfort beds
  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Mundo – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Alta Badia – This restaurant specialises in Italian cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Daefi Lounge – This restaurant specialises in international cuisine and only serves light fare. Open daily.

Alta Badia Bar – This bar specialises in Italian cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.

The Rib Room – This steakhouse specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Fitness classes on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Talisa Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Number of treatment rooms 4
  • Thai massage
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in a Deluxe Room (Only for UAE Residents & Nationals) must present a Residence Card, Passport with a valid UAE residence visa or UAE ID card at check-in. The property reserves the right to amend the rate if valid proof is not provided.

All guests must present valid passport or government issued photo identification at check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Jumeirah Emirates Towers

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 163 per person (approximately)
  • Rollaway bed fee: AED 120.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emirates Towers Jumeirah
  • Jumeirah
  • Jumeirah Emirates Towers
  • Jumeirah Hotel
  • Jumeirah Hotel Emirates Towers
  • Jumeirah Emirates Dubai
  • Jumeirah Emirates Hotel
  • Jumeirah Emirates Towers Hotel Dubai
  • Jumeirah Emirates Towers Hotel
  • Jumeirah Emirates Towers Dubai
  • Jumeirah Emirates Towers Hotel
  • Jumeirah Emirates Towers Dubai
  • Jumeirah Emirates Towers Hotel Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.