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4.8 out of 5

"The staff in general are friendly and helpful. We just had an unfortunate incident with the housekeeping and after we raised our concern the guest rel ... " More

By a verified traveller on Tue 22 Jan 2019

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Deluxe Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max
£120* Per night/room 7 Apr - 8 Apr

Premier Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Deluxe Room, Women only (Ladies)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Club Suite (Junior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

Club Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Jumeirah Emirates Towers's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Boulevard at Emirates Towers. Free WiFi in public areas, free valet parking and a free manager's reception are available.

  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Drinking and dining options include 9 restaurants, 2 coffee shops/cafes, a poolside bar and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to hydrotherapy, massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Boulevard at Emirates Towers and 5 minutes on foot from Dubai International Financial Centre

Jumeirah Emirates Towers ratings based on 40 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jumeirah Emirates Towers

Everyone (25) Couples (5) Family (5)
5 out of 5

Posted by on 30 Jan 2019

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Comment from Hotel Management

29 Mar 2019 by Diana

Thank you for staying with us we appreciate your feedback.

4 out of 5
The staff in general are friendly and helpful. We just had an unfortunate incident with the housekeeping and after we raised our concern the guest relations were quick in taking that on board and addressing it. They also made sure that it is not repeated and as a token of apology gave a gift to our little one which he thoroughly enjoyed. There is certainly scope for improvement in the breakfast service considering the amount of money you are charged. Overall we were pleased with our stay in the Emirates Jumeirah and wouldn’t hesitate staying there again.

Posted by , from London on 22 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Diana

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Great hotel. Always love staying here and this time no different

Posted by on 22 Oct 2018

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5 out of 5
Couldn’t have been better. Definitely worth a visit. Will come back!

Posted by on 13 Feb 2018

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5 out of 5
It was great. Good location, helpful staff, lovely rooms. I would recommend it, and have done already.

Posted by on 28 Aug 2017

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4 out of 5

Posted by on 21 Apr 2023

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Comment from Hotel Management

15 May 2023 by Kirti Anchan

Dear Martin,I am pleased that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel.We look forward to welcoming you back in the future.Sincerely,Kirti AnchanGeneral Manager

5 out of 5
Das Hotel ist hervorragend, das Personal sehr nett und hilfsbereit, gute u zentrale Lage, da das Hotel mit der Metro gut zu erreichen ist. Wir sind immer Taxi gefahren, da diese sehr günstig sind. Wir würden wieder dieses Hotel buchen. Es war ein Erlebns!

Posted by on 2 Apr 2023

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Comment from Hotel Management

5 Apr 2023 by Kirti Anchan

Dear ReineggerOur aim is not only to provide an excellent service but also make that excellent service personalized. I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel.We look forward to welcoming you back in the future.Sincerely,Kirti AnchanGeneral Manager

5 out of 5

Posted by on 25 Jan 2023

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5 out of 5
la seule crtique concerne le peu d amenagement extérieure (pas de jardin)et l espace piscine un peu réduit

Posted by , from Lully on 27 Oct 2022

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Comment from Hotel Management

28 Oct 2022 by Kirti Anchan

Dear Christian,Thank you for sharing your feedback with us. I also have recognized your comment about the overall experience and share it with the team to look into it.We look forward to welcoming you back in the future.Sincerely,Kirti AnchanGeneral Manager

5 out of 5
Very clean Hotel with friendly staff.

Posted by on 23 Dec 2021

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About the Jumeirah Emirates Towers

Location Sheikh Zayed Road, Dubai, 72127

Property Features

Jumeirah Emirates Towers offers its guests a full-service spa, an outdoor pool, and a health club. There are 9 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 84767 square feet (7875 square metres) and includes a conference centre. A kids' pool, a hot tub, and a sauna are also featured at the luxury Jumeirah Emirates Towers. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 400 guestrooms or units
  • 9 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 84767 sq ft of conference space
  • 7875 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Jumeirah Emirates Towers offers 400 air-conditioned accommodations with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature premium bedding. Premium satellite televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Select Comfort beds
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

The hotel hosts a free manager's reception daily.

Mundo – On-site restaurant.

La Cantine Du Faubourg – On-site fine-dining restaurant. Open daily.

The Agency – On-site bar. Open daily.

Madeleine Et Marcel – On-site coffee shop. Open daily.

Gohan – On-site fine-dining restaurant. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Thai massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests must present valid passport or government issued photo identification at check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Jumeirah Emirates Towers

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 163 per person
  • Rollaway bed fee: AED 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emirates Towers Jumeirah
  • Jumeirah
  • Jumeirah Emirates Towers
  • Jumeirah Hotel
  • Jumeirah Hotel Emirates Towers
  • Jumeirah Emirates Dubai
  • Jumeirah Emirates Hotel
  • Jumeirah Emirates Towers Hotel Dubai
  • Jumeirah Emirates Towers Hotel
  • Jumeirah Emirates Towers Dubai
  • Jumeirah Emirates Towers Hotel
  • Jumeirah Emirates Towers Dubai
  • Jumeirah Emirates Towers Hotel Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.