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5.0 out of 5

"Very attentive staff, always on hand to help. Must say reception staff were most helpful as my wife left her ID card in London. Called UK for me very ... " More

By a verified traveller on Mon 14 Oct 2019

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mandarin Oriental Jumeira, Dubai. During your stay, you'll be within walking distance of La Mer. You'll find features such as free WiFi in public areas and free valet parking, plus 5 outdoor pools. Built in 2019, this 5-star resort has 256 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Portuguese cuisine with a poolside location at Tasca, one of the property's 6 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the pool and the value of their stay
  • 8 minutes by car from La Mer and 10 minutes from Dubai Mall
  • Airport shuttle service available for a fee

Skyline View, Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max
£284* Per night/room 6 Jul - 7 Jul

Superior Room, 1 King Bed (Club)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Double Room, 2 Double Beds (Club)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Royal Suite (Royal)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mandarin, Panoramic Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (Bridal)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mandarin Oriental Jumeira, Dubai ratings based on 4 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mandarin Oriental Jumeira, Dubai

Couples (4)
5 out of 5
Very attentive staff, always on hand to help. Must say reception staff were most helpful as my wife left her ID card in London. Called UK for me very helpful.

Posted by on 14 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Mandarin Oriental Jumeira, Dubai Management Team

Dear guest, Thank you for taking the time to review your stay at Mandarin Oriental Jumeira, Dubai. We're pleased to hear that you had a wonderful experience with us throughout our hotel. We look forward to welcoming you back soon. Regards, Mandarin Oriental Jumeira, Dubai Management Team

5 out of 5
Location, facilities, staff are all outstanding. Probably the best hotel in Dubai .

Posted by on 24 Jun 2019

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Comment from Hotel Management

25 Jun 2019 by Mandarin Oriental Jumeira, Dubai Management Team

Dear guest, We truly appreciate the time you took to write such a lovely review of your stay with us and it was a pleasure sharing your comments with all our team this morning. We look forward to welcoming you back again to Dubai and our resort. Regards, Mandarin Oriental Jumeira, Dubai Management Team

5 out of 5
7 Sterne!!! Amazing stuff! Awesome Hotelpools Great Buffet

Posted by on 28 Jan 2020

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Comment from Hotel Management

2 Feb 2020 by Werner Anzinger General Manager

Dear guest, Thank you for taking the time to share your feedback with us. We are delighted to read that you had a lovely experience with us. We do hope to have the opportunity to welcome you back soon to our resort. Regards, Werner Anzinger General Manager

5 out of 5
Das Personal hat sich wirklich intensiv um die Gäste gekümmert, ohne aufdringlich zu sein. Man legt grossen Wert auf die Details und hat einen sehr hohen Service Level. Man fühlt sich als Gast hervorragend aufgehoben und auch kulinarisch bietet das Hotel einen top Standart!

Posted by on 20 Nov 2019

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Comment from Hotel Management

20 Nov 2019 by Werner Anzinger - General Manager

Dear guest, Thank you for your lovely review. It's great to hear that you enjoyed your time with us and it was a great pleasure sharing your comments with the team. If there is anything that we can do to make your next stay even more comfortable, please do let us know. We look forward to welcoming you back soon. Regards, Werner Anzinger General Manager

About the Mandarin Oriental Jumeira, Dubai

Location Jumeira 1, Jumeirah Road, Dubai,

Property Features

Mandarin Oriental Jumeira, Dubai offers its guests a full-service spa, 5 the outdoor swimming pools, a fitness centre, and a kids' pool. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. There's an onsite business centre. There are 4 meeting rooms available. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Mandarin Oriental Jumeira, Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai resort.

  • 256 guestrooms or units
  • 6 levels
  • 2 buildings
  • 6 dining venues
  • Built in 2019
  • Bar by the pool
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -5
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (16.6 km / 10.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Mandarin Oriental Jumeira, Dubai offers 256 forms of air-conditioned accommodation with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Espresso maker
  • Coffee maker
  • Separate shower and tub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Children's slippers

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Tasca – This poolside restaurant specialises in Portuguese cuisine.

Noor Lounge – This restaurant only serves light fare. Open daily.

The Bay – This beach brasserie serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

The Mandarin Cake Shop – This café only serves light fare. Open daily.

Netsu – This restaurant specialises in international cuisine. Open daily.

24-hour room service is available.

Nearby Activities

5 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include massages.

The spa is open daily.

  • Number of treatment rooms 9
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 3:00 AM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 600.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-out is available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 185 per person (approximately)
  • Airport shuttle fee: AED 480 per person (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarin Oriental Jumeira Dubai Hotel
  • Mandarin Oriental Jumeira Hotel
  • Mandarin Oriental Jumeira Dubai
  • Mandarin Oriental Jumeira Dubai Resort
  • Mandarin Oriental Jumeira Resort
  • Mandarin Oriental Jumeira Dubai
  • Mandarin Oriental Jumeira
  • Resort Mandarin Oriental Jumeira, Dubai Dubai
  • Resort Mandarin Oriental Jumeira, Dubai
  • Dubai Mandarin Oriental Jumeira, Dubai Resort
  • Mandarin Oriental Jumeira, Dubai Dubai
  • Mandarin Oriental Jumeira
  • Mandarin Oriental Jumeira, Dubai Dubai
  • Mandarin Oriental Jumeira, Dubai Resort
  • Mandarin Oriental Jumeira, Dubai Resort Dubai

You should know

  • Pool access available from 7:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.