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"The staffs were really nice and helpful, they were prompt in attending to my calls. The location is perfect for many activities. Insects were in the r ... " More

By a verified traveller on Wed 07 Aug 2019

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Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£33* Per night/room 20 Mar - 21 Mar

Family Room

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Marco Polo Hotel, you're just a quick walk from Palm Islands. Features include free WiFi in public areas and free valet parking, plus a full-service spa.

  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body scrubs or aromatherapy at Health Land Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 5-minute drive from Gold Souk and 12 minutes from Dubai Mall

Marco Polo Hotel ratings based on 9 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Marco Polo Hotel

Everyone (6) Family (1) Other (1)
3 out of 5
The staffs were really nice and helpful, they were prompt in attending to my calls. The location is perfect for many activities. Insects were in the room had few bites. The WiFi is really so annoying as it gets disconnectioned like every 5mins had to keep calling the reception.

Posted by , from United Kingdom on 7 Aug 2019

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4 out of 5

Posted by on 3 Apr 2019

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3 out of 5

Convenient location - sleepless night!

Spent 4 nights at the Marco Polo. Staff were helpful and polite and assisted me with anything necessary. The only downside was that the bathrooms are extremely tired with very little shower pressure and broken shower heads (water was dribbling out of it) and noise from the night club kept me awake until 3am on 2 nights. (despite reception telling me the club closes at 2:30 pm - the music thumped on until 3am all the way up to the 4th floor)! Also - screaming kids every night in the room next door. Cleaning staff hovering hall ways right outside my door at 7:30am! Would I stay again - maybe for a short city getaway only but definitely not for a relaxing break!

Posted by on 19 Nov 2014

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3 out of 5

DUBAI BREAK

not the best experience. We had to move rooms because of the music playing so loudly from the English and Mexican bars downstairs on the ground level. The music was still going at 2.30am!! Otherwise the hotel was clean, rooms of good size and the staff very helpful.

Posted by on 1 Feb 2012

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4 out of 5

Posted by on 6 Apr 2019

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2 out of 5
Netti ei oikein toiminut, samaten suihku. Sijainti kehno.

Posted by on 10 Mar 2019

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2 out of 5
Kein wasser, nicht so gut wie erwartet betreffend zimmer einrichtung und standort

Posted by on 10 Feb 2019

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4 out of 5
Selon l'emplacement de la chambre, certaines nuisances sonores sont à déplorer (discothèque, avions)

Posted by , from Paris on 9 May 2018

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1 out of 5

Hotellin piti olla 4* hotelli, mutta ei ole.

Pros: Työntekijät olivat todella mukavia ja palvelualttiita, hotellin omistajan/päällikön törkeästä käytöksestä huolimatta.
Cons: Ei vastaa millään muotoa tähtiluokitustaan.
Location: Sijaitsee keskellä vanhaa Deiraa, joka on nykyään muuttunut "slummiksi" ja naisena pahoilta ja halveksuvilta katseilta ei voinut välttyä.
Asuttu paljon paremmissa 3* hotelleissa. Uima-allas oli niin kuvottava, ettei siinä olisi voinut kuvitella uivansa. Joka paikka yleisissä tiloissa ja huoneessa repsotti. Kaipaisi aivan kunnollista purkamista ja isoa peruskorjausta. Sisustus on suoraan 80-luvulta. Omistaja/päällikkö laukkoi pitkin hotellin ravintoloita läksyttämässä ja huutamassa työntekijöille asiakkaiden nähden ja kuullen.

Posted by , from Rovaniemi on 7 Nov 2016

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Property Features

Marco Polo Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A kids' pool, a nightclub, and spa services are also featured at the family-friendly Marco Polo Hotel. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Built in 1997
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Metro station: Salah Al Din Station (0.8 km / 0.5 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Marco Polo Hotel offers 126 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 22-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Kitakits Kafe & Klubb – On-site bar. Happy hour is offered.

The Bombay to Mumbai – This fine-dining restaurant specialises in Indian cuisine and serves lunch and dinner. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Spa Services

Health Land Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Swedish massage
  • Number of treatment rooms 6
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 90 per day.

Pet Policy

  • Pets and service animals are not allowed at Marco Polo Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Grey water recycling system
  • Noise-free rooms not guaranteed
  • Annual carbon offsets
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 25 for adults and from AED 25 for children
  • Early check-in fee: AED 100 (subject to availability)
  • Late check-out fee: AED 100 (subject to availability)
  • Rollaway bed fee: AED 90 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marco Polo Dubai
  • Marco Polo Hotel
  • Marco Polo Hotel Dubai
  • Marco Polo Dubai
  • Marco Polo Hotel Hotel
  • Marco Polo Hotel Dubai
  • Marco Polo Hotel Hotel Dubai

You should know

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.