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Hotel Description

Media Rotana's great location gets high marks from our customers. During your stay, you'll be within walking distance of Jebel Ali Race Course. Features include free WiFi in public areas, free valet parking and a free shopping centre shuttle. Built in 2008, this 5-star hotel has 537 rooms over 21 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Channels, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, hydrotherapy or body scrubs at Infinity SPA
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests have great things to say about the value of their stay and the size of the guestrooms
  • 6 minutes by car from Mall of the Emirates and 7 minutes from Souk Madinat Jumeirah
  • Free shopping centre shuttle service

Club Rotana Premium Suite, (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Club Room (2 Twin Beds)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Club Rotana Classic Suite, (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room (2 twin beds)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Premium Suite (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Club Room (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Media Rotana ratings based on 32 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Media Rotana

Everyone (13) Business (3) Couples (6) Family (6) Friends (1)
4 out of 5

Posted by on 7 Nov 2019

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Comment from Hotel Management

19 Nov 2019 by Sherif Madkour

Dear Valued Guest, Thank you very much for your recent stay at Media Rotana Dubai, and we hope to welcome you back in the near future. Kind regards, Sherif Madkour General Manager

5 out of 5
Third time staying here great rooms lovely breakfast great location.

Posted by on 2 Nov 2019

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Comment from Hotel Management

7 Nov 2019 by Sherif Madkour

Dear Valued Guest, Thank you very much for your recent stay at Media Rotana Dubai and for your continued patronage. We're very pleased to learn that you enjoyed your stay with us and appreciated the location of the hotel and also our breakfast buffet. Thank you for your kind words and we hope to welcome you back in the near future. Kind regards, Sherif Madkour General Manager

5 out of 5
staff were exceptionally nice and rooms were spacious and clean. would highly recommend

Posted by , from dublin on 10 Nov 2018

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Comment from Hotel Management

11 Nov 2018 by Sherif Madkour

Dear Tara, Thank you very much for the positive feedback. We appreciate the time you took to let us know how your stay was with us, and we're glad to hear that you enjoyed the services and facilities of the hotel. My team and I look forward to welcoming you back soon. Kind regards, Sherif Madkour General Manager

5 out of 5
Amazing stay! Everything's was good. Breakfast buffet was very good and big choice.

Posted by on 10 Apr 2018

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Comment from Hotel Management

11 Apr 2018 by Sherif Madkour

Dear Valued Guest, Thank you very much for the wonderful feedback. We are more than delighted to know that your recent stay in our hotel was made fantastic by colleagues' service and offerings. Your kind words certainly serve as a motivation for all of us! Once again, thank you for sharing your experience and we look forward to seeing you again. Kind regards, Sherif Madkour General Manager

4 out of 5

Perfect location

Nice clean hotel We had a Premium suite ideal for 2 adults and 2 children. Lovely breakfast Nice staff Free WiFi Free valet parking Overall great hotel

Posted by , from Birmingham on 10 Apr 2018

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Comment from Hotel Management

11 Apr 2018 by Sherif Madkour

Dear JJ, Thank you for taking the time to write us a review following your recent stay at Media Rotana Dubai. We are delighted that your stay in our hotel was made wonderful by our team's service, offerings and facilities. We look forward to providing you with another enjoyable stay in the near future! Kind regards, Sherif Madkour General Manager

5 out of 5

Excellent customer service.

Very pleasant and helpful staff, unable to fault any member I spoke to. Made to feel very welcome and nothing was too much trouble,especially the lifeguards moving the sunloungers around following the sun! Hotel was immaculate,bed very comfy. Breakfast was a very good standard indeed and Che and his team worked very hard for sure. Location worked for me as husband was attending a training course nearby,free shuttle service which I didn't use to beach and malls but metro walking distance and plenty of taxis available. Keep up the good work.

Posted by , from United Kingdom on 7 Apr 2018

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Comment from Hotel Management

8 Apr 2018 by Sherif Madkour

Dear Riv, Thank you very much for the positive feedback. Our team is more than pleased to know that our services and facilities made your stay an outstanding experience. We are delighted to know that you appreciated our efforts to provide you with a comfortable and enjoyable stay. We look forward to your next visit. Kind regards, Sherif Madkour General Manager

4 out of 5

Well looked after

The staff were extremely friendly and very helpful. The room was good and cleaned to a high standard. I was very impressed.

Posted by on 24 Feb 2016

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5 out of 5

happy days

great place to stay - good mix of location and atmosphere.

Posted by on 18 Dec 2014

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4 out of 5

comfort and care

very helpful reliable staff,food very good especially the breakfasts.a very good location for visiting dubai- dubai taxis always available 24 hours,suggest guests use dubai taxi not hotel taxi as they are far cheaper. Prego italian restaurant very good. Check in and out(at 4am very efficient)also wake up call.I would definately stay there again

Posted by on 15 Apr 2012

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4 out of 5

Excellent Hotel, would highly recommend.

We visited Dubai for one week to attend a wedding. This hotel gave us everything we needed. Plenty of catering provisions. Excellent in-room dining too. Nice functional pool with plenty of sun loungers. It was very clean, had tasteful decor, excellent house-keeping standards and staff were very attentive and efficient. The outside pool bar was nice for drinks in the evenings. The only thing to let it down was that we were put on a smoking floor and as non-smokers we were affected by the smell of smoke in our room.

Posted by on 21 Nov 2010

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Property Features

Media Rotana offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 13455 square feet (1250 square metres) and includes conference centres. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Media Rotana. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 537 guestrooms or units
  • 21 levels
  • 2 buildings
  • 3 dining venues
  • 13455 sq ft of conference space
  • 1250 sq. m of conference space
  • Built in 2008
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (29.1 km / 18.1 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle and train station pick-up
  • Parking: Free valet parking and self parking

Room Amenities

Media Rotana offers 537 forms of accommodation with minibars and a safe. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on request.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Microwave available
  • Coffee maker
  • Pillow options
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer available
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Channels – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required.

Prego's Authemtic Italian – This fine-dining restaurant specialises in Modern European cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

NELSON'S gastro-pub – This pub specialises in international cuisine and serves brunch, lunch and dinner. Happy hour is offered. Reservations are required. Open daily.

THE TERRACE Outdoor Loung – This poolside café specialises in international cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Connexions – This lobby lounge specialises in international cuisine and only serves light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Guests aged under 12 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Marina nearby
  • Boat tours nearby
  • Fitness classes on site
  • Health or beauty spa nearby

Spa Services

Infinity SPA has 4 treatment rooms. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 16
  • Detoxification wrap

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. 24-hour train station shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Train station transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Tax ID - 100352023400003

Heating is not provided

Long-term renters welcome

This property uses eco-friendly cleaning products

Safety features at this property include carbon monoxide detector, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. The tax ID number is 100352023400003. Heating is not provided. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes carbon monoxide detector, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Car recommended
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • State tax ID - 100352023400003
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 120 for adults and AED 60 for children (approximately)
  • Airport shuttle fee: AED 230 per person (one-way)
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Media Rotana
  • Media Rotana Barsha Dubai
  • Media Rotana Dubai Barsha
  • Media Rotana Hotel
  • Media Rotana Hotel Dubai Barsha
  • Rotana Dubai Barsha
  • Media Rotana Hotel Dubai
  • Media Rotana Dubai
  • Media Rotana, Barsha - Dubai Hotel Dubai
  • Media Rotana Hotel
  • Media Rotana Dubai
  • Media Rotana Hotel Dubai

You should know

  • Media Rotana offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 4-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.