19 Nov 2019 by Sherif Madkour
Dear Valued Guest, Thank you very much for your recent stay at Media Rotana Dubai, and we hope to welcome you back in the near future. Kind regards, Sherif Madkour General Manager
7 Nov 2019 by Sherif Madkour
Dear Valued Guest, Thank you very much for your recent stay at Media Rotana Dubai and for your continued patronage. We're very pleased to learn that you enjoyed your stay with us and appreciated the location of the hotel and also our breakfast buffet. Thank you for your kind words and we hope to welcome you back in the near future. Kind regards, Sherif Madkour General Manager
11 Nov 2018 by Sherif Madkour
Dear Tara, Thank you very much for the positive feedback. We appreciate the time you took to let us know how your stay was with us, and we're glad to hear that you enjoyed the services and facilities of the hotel. My team and I look forward to welcoming you back soon. Kind regards, Sherif Madkour General Manager
11 Apr 2018 by Sherif Madkour
Dear Valued Guest, Thank you very much for the wonderful feedback. We are more than delighted to know that your recent stay in our hotel was made fantastic by colleagues' service and offerings. Your kind words certainly serve as a motivation for all of us! Once again, thank you for sharing your experience and we look forward to seeing you again. Kind regards, Sherif Madkour General Manager
11 Apr 2018 by Sherif Madkour
Dear JJ, Thank you for taking the time to write us a review following your recent stay at Media Rotana Dubai. We are delighted that your stay in our hotel was made wonderful by our team's service, offerings and facilities. We look forward to providing you with another enjoyable stay in the near future! Kind regards, Sherif Madkour General Manager
8 Apr 2018 by Sherif Madkour
Dear Riv, Thank you very much for the positive feedback. Our team is more than pleased to know that our services and facilities made your stay an outstanding experience. We are delighted to know that you appreciated our efforts to provide you with a comfortable and enjoyable stay. We look forward to your next visit. Kind regards, Sherif Madkour General Manager
Media Rotana offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 13455 square feet (1250 square metres) and includes conference centres. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Media Rotana. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking , Parking (limited spaces)
Media Rotana offers 537 forms of accommodation with minibars and a safe. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on request.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Channels – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required.
Prego's Authemtic Italian – This fine-dining restaurant specialises in Modern European cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
NELSON'S gastro-pub – This pub specialises in international cuisine and serves brunch, lunch and dinner. Happy hour is offered. Reservations are required. Open daily.
THE TERRACE Outdoor Loung – This poolside café specialises in international cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Connexions – This lobby lounge specialises in international cuisine and only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.
Guests aged under 12 years old are not allowed in the health club or fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Infinity SPA has 4 treatment rooms. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. 24-hour train station shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transport is offered on request 24 hours a day. Train station transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Tax ID - 100352023400003
Heating is not provided
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include carbon monoxide detector, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. The tax ID number is 100352023400003. Heating is not provided. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes carbon monoxide detector, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.