4.2 out of 5

"The hotel was nice but we ordered room service a few times and the food was not nice. It was too salty and cold mostly. " More

By a verified traveller on Tue 27 Mar 2018

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Hotel Description

Our customers tell us they enjoy the overall value at The Canvas Hotel Dubai MGallery By Sofitel. During your stay, you'll be close to Dubai Museum. Enjoy features like free WiFi in public areas, free valet parking and a free beach shuttle. Built in 2011, this 5-star hotel has 164 rooms over 7 floors. All rooms offer free WiFi and satellite TV channels.

  • Air-conditioned rooms with 24-hour room service, satellite TV and premium bedding
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with reflexology, aromatherapy or manicures and pedicures at Yhi Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the overall condition of the property and the bar
  • Free beach shuttle service

Classic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£62 per night

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Canvas Hotel Dubai MGallery By Sofitel ratings based on 20 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Canvas Hotel Dubai MGallery By Sofitel

Everyone (8) Business (1) Couples (9) Family (1) Friends (1)
5 out of 5
Central location to the mall, beach and marina. The weather was great and also the AC.

Posted by , from London on 11 Sep 2018

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Comment from Hotel Management

12 Sep 2018 by Ritika Singh

Dear Layah, It is a pleasure for us to review your comments! We are delighted to hear that you enjoyed your stay at Meliá Dubai as you found our location convenient. We are looking forward to welcome you back soon. Kind Regards, Ritika Singh Guest Experience

4 out of 5

Nice hotel

The hotel was nice but we ordered room service a few times and the food was not nice. It was too salty and cold mostly.

Posted by , from uk on 27 Mar 2018

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Comment from Hotel Management

1 Apr 2018 by TELLAKKIS

Dear Mr. Hana, Thank you for sharing you r kind review on Expedia. We look forward to welcoming you back soon. Kind regards, Guest Experience

4 out of 5

A pleasant surprise

Pros: Staff are great.
Location: Location not so good, but taxis relatively cheap and metro convenient.
We were asked if we would like an upgrade to junior suite which included evening drinks and nibbles. Also breakfast. Cost of around £65 ish per night for both of us. We did and it was well worth it. Hotel staff were so friendly and happy. Room was big and bath tub superb. Toiletries included. It is a bit out of the way. Got a taxi to metro station and used metro after that. So safe and easy to use. Would recommend.

Posted by , from UK on 10 Dec 2017

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Comment from Hotel Management

12 Dec 2017 by tellakkis

Dear Ms. Anne, On behalt of all the tam we would like to thank you for sharing with us such a positive feed back about your recent stay. In Melia Dubai our main aim is the guest satisfaction and we are proud to know that we succeeded to do so. It will be a real pleasure to receive your visit again. Kind regards, Guest Experience

5 out of 5

Nice hotel close to city and airport

Very nice hotel my experince from checkin to to checkout was excellent rooms very clean nice bathrooms amazing view of Burj khlifa

Posted by , from uk on 25 Aug 2016

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3 out of 5

Business trip

I have stayed in Melia in Spain & other parts of the world. This one falls short. The location is very poor. The entrance to the hotel is front the underground car park. There are too many facilities that the reception does not even bother to explain. The staff is friendly & efficient. The building looks tired even though I was told it is fairly new.

Posted by on 16 Nov 2015

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5 out of 5

Excellent

WOW! what a hotel at a place. Just right for all. Name it and its there. from shopping to dining. Its a right place to be. I have been there twice already and loved every single moment. Staff are so and friendly and they are always willing to help. The service is exceptional but price for single people are fairly expensive but I guess its 5 star hotel that's why.

Posted by on 4 Feb 2015

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5 out of 5

Marvelous experience

First the area is 'developing' and has a long way to go. Mostly old resedential apartments and empty sites. However like everwhere in Dubai it seems totaly safe. While it is not in very interesting area it is central to everwhere. Entrance to hotel is through underground garage - nice when you come in car as there is no need to leave the airconditioned environment. However walking out seems strange. Inside it is a new modern style hotel in imaculate condition- glass, marble and stainless steel. Rooms beautiful but my wife thought the dominence of brown color was dull. Bathroom or rooms is amazing - seperate, bath area, shower, toilet, basin area. The tv is interesting - it is a big mirror that shows your programs when you press remote. We did found it hard to get air conditioning to change temperature. Service again amazing - just details like wanting ice - a phone call and it arrives in about 3 minutes and of course no charge. Roof top pool has great views. it is kept immaculately. Service amazing. Towels to order. Attendent was superb. Plenty of beds and 3 Cabans and we usualy found one available - no charge of course. Sauna and steam room are seperate for ladies and gents. Spa good. Dont forget the "MAS" card - sign up on line or at reception for good discounts including free breakfast for room mate every morning. 20 minute walk to metro station or of course taxi at about 3 euro. Marvelous experience.

Posted by on 20 Oct 2012

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3 out of 5

Lovely but too far

Nice hotel but out of the way from all the sights, had to get taxis to literally everywhere. Since hotel is relatively new the bars were quite quiet and sometimes staff didn't exactly know what was going on

Posted by on 6 Oct 2012

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4 out of 5

Posted by on 16 Dec 2018

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Comment from Hotel Management

17 Dec 2018 by Mirco Iada

Dear Valued Guest, Thank you for sharing your feedback after your stay with us at The Canvas Hotel MGallery by Sofitel. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for my team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Mirco Iada General Manager

5 out of 5
Es war ein sehr hochwertiges Hotel. Bietet sehr viel Platz und ein tolles Personal. Der 10-tägige Aufenthalt war unbeschwert. Etwas schade, waren die sehr kalten Zimmer auch ohne Klima.

Posted by , from Dubai on 16 Sep 2018

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Comment from Hotel Management

17 Sep 2018 by Ritika Singh

Dear Nilu, Thank you for choosing Melia Dubai for your stay and for sharing your kind review on Expedia. We look forward to welcoming you back soon. Kind regards, Ritika Singh Guest Experience

About the The Canvas Hotel Dubai MGallery By Sofitel

Location 23, Kuwait Street, Dubai, Dubai 116656

Property Features

The Canvas Hotel Dubai MGallery By Sofitel offers its guests an outdoor pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. There are 2 meeting rooms available. A nightclub, spa services, and tour or ticket assistance are also featured at the luxury The Canvas Hotel Dubai MGallery By Sofitel. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Art Deco Dubai hotel.

  • 1 building
  • 164 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2011
  • Nightclub
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Canvas Hotel Dubai MGallery By Sofitel offers 164 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a bath and shower with a rainfall showerhead, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Azalya Restaurant – This restaurant serves brunch, lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Signature Sanjeev Kapoor – This restaurant specialises in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Alfonxo – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Estrellas Skyline Lounge – This rooftop bar overlooks the pool. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Couples treatment rooms
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages