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4.5 out of 5

"Hotel situated in the Technology area of Dubai, next to Internet city metro station. We found it a good location for access to the things we wanted t ... " More

By a verified traveller on Mon 19 Feb 2018

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Family Apartment, 1 Bedroom, City View

Bed Count 2 Twin Beds Maximum Occupancy 5 Max
£99* Per night/room 23 Nov - 24 Nov

Family Apartment, 2 Bedrooms, View (Skyline View)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Apartment, 1 Bedroom, View (Skyline View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Apartment, 2 Bedrooms, City View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Apartment, 1 Bedroom, View (Skyline view)

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Family Apartment, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

Mercure Hotel Apartments Dubai Barsha Heights's great location gets high marks from our customers. During your stay, you'll be within walking distance of Sheikh Zayed Road. You'll find features such as free WiFi in public areas, free valet parking and a free beach shuttle. This 4-star hotel has 607 rooms over 41 floors. Each room includes amenities such as free WiFi and a kitchenette.

  • Air-conditioned rooms with kitchenettes, washing machines and living rooms
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the proximity to public transport and the location
  • Just a 4-minute drive from Sheikh Zayed Road and 7 minutes from Souk Madinat Jumeirah
  • Free beach shuttle service

Mercure Hotel Apartments Dubai Barsha Heights ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Hotel Apartments Dubai Barsha Heights

Everyone (3) Family (1)
5 out of 5

Posted by on 1 Jul 2019

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4 out of 5

OK hotel for using as a base to explore Dubai

Pros: Staff, free shuttle bus to beach
Hotel situated in the Technology area of Dubai, next to Internet city metro station. We found it a good location for access to the things we wanted to do other during our visit. We had a 1 bed apartment which was a reasonable size, with separate kitchen, bathroom and living area, also a small laundry room with washer/dryer. We didn't use the main restaurant and don't think there is any alcohol sold on the premises. Do not book if you want to sit around the pool sunbathing all day - the pool area is quite small and sun is only on it between 9am - 11:30am, after this the sun is blocked by buildings. The hotel does provide a shuttle bus to Kite beach which runs at 10am with collection at 2pm or 11am, collecting at 3pm, (you'll need your own towels etc or they can be hired there at 110 Dhs for bed, umbrella & towel). Also small supermarket next to the hotel. The Hotel staff were great, we had a couple of issues that were resolved quickly once escalated to management.

Posted by , from UK on 19 Feb 2018

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Comment from Hotel Management

5 Sep 2018 by Zarina Tillaeva

Dear Valued Guest, Thank you so much for your glowing review we are so pleased that you enjoyed all aspects of Mercure Dubai Barsha Heights Hotel Suites & Apartments. We also delighted to know that our fantastic location suited your needs. Once again, I greatly appreciate the time you have taken in reviewing your stay and I hope to have the pleasure of welcoming you back to Mercure Dubai Barsha Heights Hotel Suites & Apartments very soon! Kind regards, Zarina Tillaeva. Guest Relations Officer.

5 out of 5
Täydellinen sijainti, siisti hotelli, isot huoneet, mahtava henkilökunta, maittava ja runsas aamiainen, ei mitään valittamista mistään. Ainiin, hissit olivat hitaita, se on pakko sanoa.

Posted by on 27 Jan 2020

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4 out of 5
Nice hotel. I booked a room with skyline view, well there where not much of a skyline view from looking out of the window, just the building on the other side of the highway. Good location next to metro. But the noise from the high way might disturb.

Posted by on 15 Jan 2019

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Comment from Hotel Management

21 Jan 2019 by Naseer Thodi

Dear Valued guest, Thank you for staying with us and for taking the time to tell us about your experiences. We regret the disappointments narrated, thank you for bringing this to our attention, as our valued guests comments are our priority. We always improve our services based from their feedback. Rest assured that we already took the necessary actions to improve our services in these areas of concern. Here in Mercure, we always enhance our products and services to create a memorable stay experience to our guests. We also regret the observed unintentional noise in the surrounding area. We hoped that you had reported this concern to our Duty manager at same time, as he is more than willing to allocate another room and solve any challenges promptly to your satisfaction. We look forward to your next visit. Sincerely,

About the Mercure Hotel Apartments Dubai Barsha Heights

Location Sheikh Zayed Road, Al Barsha, Dubai, 500300

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Mercure Hotel Apartments Dubai Barsha Heights offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A children's pool, a sauna, and a terrace are also featured at the family-friendly Mercure Hotel Apartments Dubai Barsha Heights. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 607 guestrooms or units
  • 41 levels
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Metro station: Dubai Internet City Station (0.1 km / 0.1 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Mercure Hotel Apartments Dubai Barsha Heights offers 607 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate living rooms. Flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room kitchenette
  • Washer
  • Dining room
  • Living room
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Microwave
  • Oven
  • Coffee maker
  • Kitchenware
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Day & Night – This buffet restaurant serves breakfast, lunch and dinner.

Corner 8 – This poolside café serves lunch and light fare. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 200.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mercure Hotel Apartments Dubai Barsha Heights

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts Visa, Mastercard, American Express, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per stay
  • A tax is imposed by the city: AED 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 70 for adults and AED 35 for children (approximately)
  • Airport shuttle fee: AED 250 per vehicle (one-way)
  • Early check-in fee: AED 250 (subject to availability)
  • Late check-out fee: AED 250 (subject to availability)
  • Rollaway bed fee: AED 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Apartments Barsha Heights
  • Mercure Dubai Barsha Heights
  • Mercure Barsha Heights
  • Mercure Hotel Apartments Dubai Barsha Heights Hotel
  • Mercure Hotel Apartments Dubai Barsha Heights Dubai
  • Mercure Hotel Apartments Dubai Barsha Heights Hotel Dubai

You should know

  • Mercure Hotel Apartments Dubai Barsha Heights offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 9 AM to 8 PM
  • Pets and service animals are not allowed on site.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.