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"Was ok. Could have done more for us. Ok experience. Wouldn’t go back. " More

By a verified traveller on Tue 29 Oct 2019

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Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£62* Per night/room 4 Jul - 5 Jul

Family Apartment, 3 Bedrooms, Connecting Rooms

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom, View (Burj Khalifa View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse, Multiple Beds

Bed Count 3 Full Beds Maximum Occupancy 8 Max

Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hotel Description

The spacious rooms at Mövenpick Hotel Apartments Downtown Dubai get high marks from our customers. During your stay, you'll be within walking distance of Souk al Bahar. Features include free WiFi in public areas, free valet parking and a free manager's reception. Built in 2018, this hotel has 244 rooms over 19 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each room.

  • Air-conditioned rooms with kitchenettes, washing machines and pillowtop beds
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Bien All-Day-Dining
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at Osen
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests really like the accommodation for the spaciousness, comfy beds and overall comfort
  • Within a 15-minute walk of Souk al Bahar and Dubai Fountain

Mövenpick Hotel Apartments Downtown Dubai ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mövenpick Hotel Apartments Downtown Dubai

Everyone (1) Family (2)
3 out of 5
Was ok. Could have done more for us. Ok experience. Wouldn’t go back.

Posted by on 29 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Hotel.Dubai.Downtown

Dear Valued Guest, Thank you for taking the time to share your feedback. Kindly let me know more about your experience in order for us to make improvements accordingly. We truly make every effort to ensure that our guests have had a comfortable stay with us. We value our guests’ comments and should your future travel plans bring you to Dubai, I hope you will consider staying with us once again. Sincerely, Eric Seso General Manager

2 out of 5
Stress from the moment i checked in until the moment i left. This is not a 5* hotel (to Dubai standards especially) and reception staff are rude with limited English. A lot of construction therefore quite noisy and not the ideal choice for a relaxing break. Guest relations are great though!

Posted by on 20 Dec 2018

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Comment from Hotel Management

23 Dec 2018 by Hotel.Dubai.Downtown

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Maria Lamarche General Manager

3 out of 5
Das Personal war überall sehr freundlich. Leider ist das Hotel von mehreren grossen Baustellen umstellt. Deshalb war es nonstop sehr lärmig. Die Pool-Anlage konnte man dadurch leider nicht geniessen. Die Baustellen werden noch für Jahre bestehen sein.

Posted by on 17 Dec 2018

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Comment from Hotel Management

18 Jan 2019 by Movenpick Hotel Apartments Downtown Dubai

Dear Guest, Thank you for your feedback. Please allow me to respond in English. We apologize for the development works within the property, as this is part of the improvements within Downtown area. We are pleased to learn that you liked the friendliness of my colleagues. It would be our pleasure to welcome you back in the near future. Best Regards, Maria Lamarche General Manager

About the Mövenpick Hotel Apartments Downtown Dubai

Location Al Ohood Street, Dubai, 413779

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Mövenpick Hotel Apartments Downtown Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business centre. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference rooms. A kids' pool, a 24-hour fitness centre, and spa services are also featured at the family-friendly Mövenpick Hotel Apartments Downtown Dubai. Self parking and valet parking are free. Smoking is allowed in designated areas at this Dubai hotel.

  • 1 building
  • 244 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 2691 sq ft of conference space
  • 250 sq. m of conference space
  • Built in 2018
  • Bar by the pool
  • Manager's reception (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • In-room childcare (surcharge)
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Mövenpick Hotel Apartments Downtown Dubai offers 244 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with cable channels. Kitchenettes offer fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room kitchenette
  • Washer
  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

The hotel hosts a free manager's reception daily.

Bien All-Day-Dining – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Oasis Pool Lounge – This poolside bar only serves light fare. Open daily.

Late-night fare is available from room service (during limited hours).

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

  • Health or beauty spa nearby

Spa Services

Osen has 1 treatment room. Services include massages.

The spa is open daily.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 3:30 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mövenpick Hotel Apartments Downtown Dubai

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • One child stays free
  • Car required
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Security system
  • Staffed front desk
  • Noise-free rooms not guaranteed
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property uses a professional cleaning service
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300 per person, per night
  • Tourism fee: AED 20
  • A damage deposit of AED 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AED 95 for adults and AED 50 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mövenpick Hotel Apartments
  • Mövenpick Downtown Dubai
  • Movenpick Apartments Dubai
  • Mövenpick Hotel Apartments Downtown Dubai Hotel
  • Mövenpick Hotel Apartments Downtown Dubai Dubai
  • Mövenpick Hotel Apartments Downtown Dubai Hotel Dubai

You should know

  • Pool access available from 7 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.