30 Oct 2019 by Hotel.Dubai.Downtown
Dear Valued Guest, Thank you for taking the time to share your feedback. Kindly let me know more about your experience in order for us to make improvements accordingly. We truly make every effort to ensure that our guests have had a comfortable stay with us. We value our guests’ comments and should your future travel plans bring you to Dubai, I hope you will consider staying with us once again. Sincerely, Eric Seso General Manager
23 Dec 2018 by Hotel.Dubai.Downtown
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Maria Lamarche General Manager
18 Jan 2019 by Movenpick Hotel Apartments Downtown Dubai
Dear Guest, Thank you for your feedback. Please allow me to respond in English. We apologize for the development works within the property, as this is part of the improvements within Downtown area. We are pleased to learn that you liked the friendliness of my colleagues. It would be our pleasure to welcome you back in the near future. Best Regards, Maria Lamarche General Manager
The following facilities or services will be unavailable from March 18 2024 to March 21 2024 (dates subject to change):
Mövenpick Hotel Apartments Downtown Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference space. A kids' pool, a 24-hour fitness centre, and spa services are also featured at the luxury Mövenpick Hotel Apartments Downtown Dubai. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Mövenpick Hotel Apartments Downtown Dubai offers 244 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 40-inch LED televisions come with cable channels. Accommodation at this 5-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The hotel hosts a free manager's reception daily.
Bien All-Day-Dining – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Oasis Pool Lounge – This poolside bar only serves light fare. Open daily.
Late-night fare is available from room service (during limited hours).
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Children aged under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Osen has 1 treatment room. Services include massages. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.