14 Apr 2019 by Beatriz Rivas -Guest Experience Manager
Dear guest, Thank you very much for taking some time in rating your stay at the Occidental IMPZ Dubai. We appreciate the high score give to our property. It will be a pleasure to see you very soon. Kind regards Beatriz Rivas Guest Experience Manager
13 Jan 2019 by Beatriz Rivas -Guest Experience Manager
Thank you very much for taking the time to share your experience at the Occidental IMPZ Dubai. Please accept our most sincerely apologies for not living up to your expectations during your stay. We shall analyze our shortfalls and your comments, and we shall keep improving accordingly. It will be a pleasure to welcome you again in a not distant future, so you can assess our improved service. Kind regards, Beatriz Rivas Guest Experience Manager
19 Nov 2018 by Beatriz Rivas (Guest Experience Manager)
Thank you for taking your time in rating your stay. Kind regards,
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
Occidental Dubai Production City offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. There are 5 meeting rooms available. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Occidental Dubai Production City. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Dubai hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Occidental Dubai Production City offers 239 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Occidental Dubai Production City has 2 restaurants on site.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 100233531100003
This property accepts Visa, Mastercard, Discover, JCB International, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 100233531100003. This property accepts Visa, Mastercard, Discover, JCB International, debit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.