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4.2 out of 5

"Good hotel in close proximity to marina. Friendly staff, nice pool area and spa. Happy hour daily very good value. " More

By a verified traveller on Sun 15 Jan 2017

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Hotel Description

Our customers tell us that they can't get enough of the great public transport around Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence. During your stay, you're just a quick walk from Dubai Marina. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants. Built in 2015, this 5-star hotel has 354 rooms over 35 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with 24-hour room service, LED TVs and fridges
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Seasons, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to body scrubs, deep-tissue massages or aromatherapy at Serenity
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have great things to say about the proximity to public transport and the helpful staff
  • Steps from Dubai Marina and 7 minutes by car from The Walk
  • Airport shuttle service available for a fee

Superior Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£75* Per night/room 21 Feb - 22 Feb

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 Double Beds Maximum Occupancy 6 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 3 Bedrooms, Tower

Bed Count 3 Double Beds Maximum Occupancy 8 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence ratings based on 10 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

Everyone (8) Couples (1) Family (2)
4 out of 5
Location excellent. Service very good. Would definitely stay here again

Posted by on 28 Feb 2019

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Comment from Hotel Management

30 Mar 2019 by Abdelilah

Dear Valued Guest Thank you for choosing the Pullman Dubai Jumeirah Lakes Towers for your recent visit to Dubai. It was a pleasure to host you as our guest and we appreciate your feedback and we are pleased to see that you had an enjoyable stay. When your travels bring you back to Dubai, we hope that we will become your home away from home. Meanwhile we remain at your service. Sincerely, Christina Assmann Front Office & Guest Experience Manager

4 out of 5

Good hotel close to marina.

Pros: Staff
Cons: Room could have been cleaner always had clean towels but don't think it was cleaned as well as other hotels visited but it wasn't dirty.
Location: Gd location 10 min walk to marina
Good hotel in close proximity to marina. Friendly staff, nice pool area and spa. Happy hour daily very good value.

Posted by , from essex on 15 Jan 2017

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Comment from Hotel Management

5 Feb 2017 by Jan Seelen

Dear Lorraine Thank you for your review I am glad that you had a great time with us and you enjoyed everything! Our location is indeed perfect, if Business is in the area, and our connection to the Metro also makes it very convenient for our guests. We hope to have the pleasure of welcoming you back. Warm Regards, Jan Seelen

4 out of 5
Hyvällä sijainnilla oleva hotelli. Taksin sai helposti pihalta ja metrolle oli lyhyt matka. Hotellin henkilökunta on erittäin ystävällistä ja auttavat mielellään. Mukava uima-allas alue kattotasanteella josta löytyi aina aurinkotuoli. Aamiainen oli mukava, monipuolinen ja maukas, sekavat käytännöt juomien (kahvi, mehut) tarjoiluista aiheuttivat hiukan hämmennystä. Huoneen sänky oli todella hyvä. Myös executive lounge oli loistava ja siellä nautitut pikkusuolaiset olivat erittäin maistuvia. Loungessa piti olla tietääkseni koko päivän pikkusuolaista tarjolla, mutta niitä olikin vain klo.15.00 jälkeen. Miinuspuolina mielestäni hotellissa on se että, yleinen taso muihin Pullman hotelleihin verrattuna on hiukan alhaisempi. Huoneessamme piti olla Bose kaijutin musiikin kuunteluun, mistä vielä erikseen mainittiin, mutta kaijutin loisti poissaolollaan, tämä ei kuitenkaan haitannut meitä niin että olisimme kysyneet asiasta. Harmittavaa on myös että hotellissa ei ollut minkäänlaista ulko-terassia mihin olisi saanut mennä illalla 11v lapsen kanssa, hotellilta tuli lähteä muualle mikäli halusi ulkona istuskella ja kahvitella illalla. Kohdallemme sattui kovin sateisia päiviä ja yksi yö ikkunoista tuli sadevedet sisälle huoneeseen. Muuten hotelli oli meidän tarpeisiin sopiva ja vietimme mukavan loman täällä.

Posted by on 13 Jan 2020

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Comment from Hotel Management

16 Jan 2020 by Christina

Dear valued Guest, Thank you for taking your time to review your experience in such detail. We are please to see that you had an overall good experience but also appreciate your constructive feedback which we will act upon accordingly. It is only through our guests feedback that we are able to continuously improve our services. We hope that should your travels bring you back to Dubai we will be your hotel of choice and meanwhile remain at your service. Warm regards Christina Assmann Front Office & Guest Experience Manager

4 out of 5

Posted by on 13 Nov 2019

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Comment from Hotel Management

14 Nov 2019 by Christina

Dear valued Guest, Thank you for your feedback regarding your recent stay with us. We are please to see that you had a good experience and hope to welcome you back again soon. Kind regards Christina Assmann Front Office & Guest Experience Manager

5 out of 5
L'accueil est parfait le. Personnel est très accueillant hôtel bien situé à 15 min à pied de la. Marina. Ps le. Manager Abdelilah est au top

Posted by on 6 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Abdelilah

Cher Client Nous vous remercions de partager votre expérience suite à votre séjour au Pullman Dubai Jumeirah Lakes Tower. C’est avec un grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleurs. Bien Cordialement, Christina Assmann Front Office & Guest Experience Manager

4 out of 5

Posted by on 22 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Christina

Dear valued Guest, Thank you for choosing to stay at the Pullman Dubai Jumeirah Lakes Towers. We appreciate the time you have taken to rate your experience with us and hope to welcome you back again, should your travels bring you back to Dubai. Kind regards Christina Assmann Front Office & Guest Experience Manager

5 out of 5
Hyvä ja siisti hotelli, lähellä metroasemaa. Voin tulla uudelleen

Posted by on 10 Mar 2019

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Comment from Hotel Management

10 Mar 2019 by Christina

Dear valued Guest, Thank you for your kind feedback. We are pleased to see that you enjoyed your stay and look forward to hosting you as our guest on your next visit to Dubai. Kind regards Christina Assmann Front Office & Guest Experience Manager

4 out of 5

Posted by on 8 Jan 2019

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Comment from Hotel Management

9 Jan 2019 by Christina

Dear valued Guest, Thank you for taking your time to share your experience by rating us on expedia. We appreciate your feedback and hope we will have the opportunity to welcome you back again in the near future. Kind regards Christina Assmann Front Office & Guest Experience Manager

4 out of 5
Mukava huone ja hyvä palvelu. Aamiainen todella kattava mutta hieman hintava

Posted by , from Helsinki on 25 Nov 2018

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Comment from Hotel Management

1 Dec 2018 by Christina

Dear Liro, Thank you for the time you have taken to rate us on Expedia. We are pleased to see that you had an overall enjoyable stay. Thank you also for your feedback regarding breakfast which we will look into further. We hope to welcome you back again soon. Warm regards Christina Assmann Front Office & Guest Experience Manager

4 out of 5

Gute Lage, super Service

Gute Lage zur Marina Bay, Metro Station, Strand. Sehr netter Service im Hotel, sehr hilfsbereit.

Posted by , from Schweiz on 7 Nov 2017

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Comment from Hotel Management

11 Nov 2017 by Christina

Dear Silvia, Thank you for choosing the Pullman Dubai Jumeirah Lakes Towers for your recent visit to Dubai. We appreciate your feedback regarding your recent stay and hope to welcome you back again soon. Kind regards Christina Assmann Front Office & Guest Experience Manager

About the Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

Location Jumeirah Lakes Towers Cluster T, Dubai,

Property Features

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. There's an onsite business centre. A kids' pool, a hot tub, and a sauna are also featured at the luxury Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 354 guestrooms or units
  • 35 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 2015
  • Bar by the pool
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (34.6 km / 21.5 mi)
  • Metro station: Damac Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers 354 forms of air-conditioned accommodation with minibars and laptop-compatible safes. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Fridge
  • Separate shower and tub
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Seasons – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

La Vue – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Manzoni – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Amarillo – This tapas bar specialises in international cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 14 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests aged under 16 years old are not allowed in the health club or fitness facility.

Spa Services

Serenity has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents).

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Cash or credit card deposit required
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 119 for adults and AED 50 for children (approximately)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Dubai Jumeirah Lakes Towers Hotel
  • Pullman Jumeirah Lakes Towers Hotel
  • Pullman Dubai Jumeirah Lakes Towers
  • Pullman Jumeirah Lakes Towers
  • Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Hotel
  • Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Dubai

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.