30 Mar 2019 by Abdelilah
Dear Valued Guest Thank you for choosing the Pullman Dubai Jumeirah Lakes Towers for your recent visit to Dubai. It was a pleasure to host you as our guest and we appreciate your feedback and we are pleased to see that you had an enjoyable stay. When your travels bring you back to Dubai, we hope that we will become your home away from home. Meanwhile we remain at your service. Sincerely, Christina Assmann Front Office & Guest Experience Manager
5 Feb 2017 by Jan Seelen
Dear Lorraine Thank you for your review I am glad that you had a great time with us and you enjoyed everything! Our location is indeed perfect, if Business is in the area, and our connection to the Metro also makes it very convenient for our guests. We hope to have the pleasure of welcoming you back. Warm Regards, Jan Seelen
25 Apr 2022 by Abdelilah
Dear Vanessa, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Abdelilah Ait Ahmad Front Office Manager
16 Jan 2020 by Christina
Dear valued Guest, Thank you for taking your time to review your experience in such detail. We are please to see that you had an overall good experience but also appreciate your constructive feedback which we will act upon accordingly. It is only through our guests feedback that we are able to continuously improve our services. We hope that should your travels bring you back to Dubai we will be your hotel of choice and meanwhile remain at your service. Warm regards Christina Assmann Front Office & Guest Experience Manager
14 Nov 2019 by Christina
Dear valued Guest, Thank you for your feedback regarding your recent stay with us. We are please to see that you had a good experience and hope to welcome you back again soon. Kind regards Christina Assmann Front Office & Guest Experience Manager
30 Apr 2019 by Abdelilah
Cher Client Nous vous remercions de partager votre expérience suite à votre séjour au Pullman Dubai Jumeirah Lakes Tower. C’est avec un grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleurs. Bien Cordialement, Christina Assmann Front Office & Guest Experience Manager
2 Apr 2019 by Christina
Dear valued Guest, Thank you for choosing to stay at the Pullman Dubai Jumeirah Lakes Towers. We appreciate the time you have taken to rate your experience with us and hope to welcome you back again, should your travels bring you back to Dubai. Kind regards Christina Assmann Front Office & Guest Experience Manager
10 Mar 2019 by Christina
Dear valued Guest, Thank you for your kind feedback. We are pleased to see that you enjoyed your stay and look forward to hosting you as our guest on your next visit to Dubai. Kind regards Christina Assmann Front Office & Guest Experience Manager
9 Jan 2019 by Christina
Dear valued Guest, Thank you for taking your time to share your experience by rating us on expedia. We appreciate your feedback and hope we will have the opportunity to welcome you back again in the near future. Kind regards Christina Assmann Front Office & Guest Experience Manager
1 Dec 2018 by Christina
Dear Liro, Thank you for the time you have taken to rate us on Expedia. We are pleased to see that you had an overall enjoyable stay. Thank you also for your feedback regarding breakfast which we will look into further. We hope to welcome you back again soon. Warm regards Christina Assmann Front Office & Guest Experience Manager
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. There's an onsite business centre. A kids' pool, a hot tub, and a sauna are also featured at the luxury Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers 354 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Seasons – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
La Vue – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Manzoni – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Amarillo – This tapas bar specialises in international cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Children aged under 14 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the health club or fitness facility.
Serenity has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents).
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.