Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

Our customers tell us that they enjoy the clean rooms at Rixos The Palm Hotel & Suites - Ultra All Inclusive. During your stay, you'll be close to Souk Madinat Jumeirah. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are available. Built in 2011, this 5-star hotel has 230 rooms over 5 floors. Free WiFi and deep-soaking bathtubs are available in all rooms.

  • Air-conditioned rooms with Select Comfort beds, deep-soaking bathtubs and 24-hour room service
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with ocean views, stop by A La Turca, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Indulge with facials, manicures and pedicures or Swedish massages at Anjana Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a health club
  • Guests speak favourably about the clean guestrooms and the helpful staff
  • 3.5 mi (5.6 km) from Aquaventure and 10.5 mi (16.9 km) from Skydive Dubai
  • Free shopping centre shuttle service

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£281* Per night/room 29 Feb - 1 Mar

Suite, 5 Bedrooms

Bed Count 4 Double Beds Maximum Occupancy 9 Max

Suite, 4 Bedrooms

Bed Count 3 Double Beds Maximum Occupancy 9 Max

Suite, 4 Bedrooms

Bed Count 3 Double Beds Maximum Occupancy 9 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Suite, 2 Bedrooms

Bed Count 2 Double Beds Maximum Occupancy 6 Max

Rixos The Palm Hotel & Suites - Ultra All Inclusive ratings based on 19 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rixos The Palm Hotel & Suites - Ultra All Inclusive

Everyone (8) Couples (3) Family (4) Friends (1)
5 out of 5
Great hotel, some evening entertainment would have been nice.👍

Posted by on 5 Nov 2019

Was this review helpful to you?
Comment from Hotel Management

12 Nov 2019 by Hotel Management.

Dear Valued Guest, Thank you for your wonderful feedback and we make every effort to ensure your expectations are exceeded. I sincerely appreciate that you have taken the time to share your personal experience and recognise our endeavours. Also we have taken notes in regards to your comment of hotel evening entertainment activities and will share the same with our team. We look forward to welcome you back again at Rixos the Palm. With Regards, Hotel Management.

3 out of 5

Ideal if you want a retreat away from busy Dubai

Pros: Nice location if you want a retreat. Attractive gardens and beach view, however there are cheaper available for the same price.
Cons: Some areas, including room, looking tired and need renovation. Very busy breakfast/lunch room. Small beach gets very crowded.
Location: At the end of the palm with no shops/restaurants around, long taxi rides to/from hotel.
I paid a lot to stay in this hotel but I feel underwhelmed by my experience. It is a nice resort, but it is looking a little tired. The room was clean and stylish but nothing exceptional, and didn't come with a balcony - instead it overlooked the front road with a view and sound of bins in the early morning. The breakfast/lunch room was overpriced and very busy at times, with mad rushes for food and queuing. Beach is quite small and very busy. I didn't try dinner because of the cost and experience with the lunch food. Located at the end of the Palm, the hotel is far to get anywhere and to get taxis back is expensive. Staff are pleasant but broadly absent. I didn't receive any gratitude for staying there. One of the staff on reception asked if I thought Turkey was a hotbed of terrorism after discussing that the hotel is a Turkish chain. I extended my stay in Dubai but chose to relocate to an apartment on the Mainland rather than stay at the hotel. I left there feeling underwhelmed and thinking I had paid a lot for not much in return.

Posted by , from London on 26 Feb 2018

Was this review helpful to you?
Comment from Hotel Management

12 Mar 2018 by Elis Seval

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Elis Seval Guest Relations Manager

3 out of 5
Majoituimme upeaan ja todella suureen perhesviitiin, joka sijaitsi uudemmassa rakennuksessa. Vanhemman puolen rakennus oli jo hiukan ”kulahtanut”. Siisteydessä olisi paljon parannettavaa, etenkin allasalueen vessat olivat usein kurjassa kunnossa. Sissänkirjaus hotelliin oli erittäin hidas ja huonosti hoidettu, mutta muuten palvelut pelasivat todella hyvin. UAI oli todella kattava!

Posted by on 25 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

26 Oct 2019 by Maryia

Dear guests, Thank you for taking the time to share your recent experience at Rixos The Palm with us. Please rest assured that your comments have been shared with the team in an effort to improve our service. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Dubai. Sincerely, Hotel Management

5 out of 5
Monipuolinen, siisti ja väljä hotelli jossa kaikki toimi

Posted by on 17 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

26 Oct 2019 by Maryia

Dear guests, we appreciate your feedback and looking forward to your visit. Kind regards,

4 out of 5
Zimmer (Suite) war riesig. Nette Aufmerksamkeiten duch housekeeping.Essen war gut. Am Abend war nicht so viel los

Posted by on 1 Aug 2019

Was this review helpful to you?
Comment from Hotel Management

7 Aug 2019 by Hotel Management

Dear Guest, Thank you for taking the time to share your recent experience at Rixos the Palm, Dubai. Please rest assured that your comments have been shared with the team in an effort to improve our service. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Dubai. With Regards, Hotel Management

4 out of 5
Très bon hôtel belle suite très bonne nourriture et bon cocktail ! Prenez le full all inclusive vous serez pas déçu ! Le seul bémol mais l hôtel ne peut rien faire c est le bruit des travaux de l hôtel qui se construit à côté! Dérangeant pour les suites avec balcons de ce même côté! Merci à tous les employés de l hôtel et leur disponibilité sourire et amabilité ! Ils essayent toujours de vous satisfaire même sans rien demander! Chapeau 🎩 grâce à eux nous avons passé un excellent séjour !

Posted by on 23 Jul 2019

Was this review helpful to you?
4 out of 5

Posted by on 4 May 2019

Was this review helpful to you?
Comment from Hotel Management

4 May 2019 by Wanchi Lee

Dear Guest, Thank you for sharing your feedback via Expedia and we truly value your feedback as it is from your remarks that we are able to uphold our commitment to excellence in ensuring to deliver the service we are renowned for. Looking forward in welcoming you again in near future. With Regards, Wanchi Lee

5 out of 5

Posted by on 19 Feb 2019

Was this review helpful to you?
Comment from Hotel Management

12 Apr 2019 by Guest Relations Team

Dear Guest, Thank you very much for taking your time to share this amazing review with us and other guests. Best regards, Guest Relations Team

3 out of 5
Guter Strand, Zimmer wirken abgenutzt, Personal sehr freundlich und hilfsbereit, Essen könnte abwechslungsreicher sein

Posted by on 8 Aug 2018

Was this review helpful to you?
Comment from Hotel Management

10 Aug 2018 by David POHL

Sehr geehrte Gast, Herzlichen Dank für Ihren Besuch in unserem Rixos The Palm Hotel. Wir schätzen es sehr, dass Sie sich die Zeit genommen haben, Ihre Meinung auf Expedia zu veröffentlichen um uns Ihre Erfahrung mitzuteilen. Ihre Rückmeldung ist uns sehr wichtig und Kommentare wie Ihre ermöglichen es uns, unsere Dienstleistung zum Gast stetig zu hinterfragen und zu verbessern. Sie können versichert sein, dass wir Ihre Hinweise sehr ernst nehmen, denn wir verstehen uns als Gastgeber aus vollstem Herzen und es ist unser höchstes Anliegen unseren Gäste die Zeit bei uns zu einem schönen und angenehmen Erlebnis zu gestalten. Alle von Ihnen genannten Punkte haben wir intern mit den verantwortlichen Abteilungsleitern weitergeleitet und lassen diese überprüfen ggf. nachbessern. Es ist unser oberstes Ziel, die Erwartungen unserer Gäste übertreffen und wir bedauern es sehr, dass uns dies in Ihrem letzten Besuch nicht ganz gelungen ist. Gerne werden wir unser Personal im nächsten Teammeeting verstärkt auf dieses Thema ansprechend und hoffen, dass dies ein Einzelfall bleibt. Es wäre sehr schön, wenn wir Sie demnächst wieder bei uns begrüßen dürften. Im Namen des gesamten Teams wünschen wir Ihnen alles Gute und verbleiben Mit freundlichen Grüßen, David POHL Operations and Guest Relations Manager Rixos The Palm Hotel

4 out of 5

Très bel hôtel

Bel établissement situé sur le Palm. Mais si vous voulez vous reposer, allez ailleurs. Musique et bruit permanent que ce soit à la plage, à la piscine, aux restaurants ou dans l’hotel. Parfois plusieurs musiques en même temps.

Posted by on 24 Dec 2017

Was this review helpful to you?
Comment from Hotel Management

13 Aug 2018 by David POHL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, David POHL Operations and Guest Relations Manager

About the Rixos The Palm Hotel & Suites - Ultra All Inclusive

Location Palm Jumeirah, Dubai, 18652

All-inclusive Details

All-inclusive room rates at Rixos The Palm Hotel & Suites - Ultra All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Not included

  • Airport transfers
  • Gratuities

  • Additional gratuities accepted
  • Airport transfers not included
  • Gratuities not included

Property Features

Some rates at Rixos The Palm Hotel & Suites - Ultra All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Rixos The Palm Hotel & Suites - Ultra All Inclusive, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A beach bar, and A swim-up bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a free kid's club, a kids' pool and outdoor tennis courts. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 230 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 682 sq ft of conference space
  • 63 sq. m of conference space
  • Built in 2011
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools -2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts -2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (42 km / 26.1 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Rixos The Palm Hotel & Suites - Ultra All Inclusive offers 230 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 40-inch Plasma televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Select Comfort beds
  • Deep-soaking tub
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

A La Turca – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

L Olivo Restaurant – Overlooking the ocean and pool, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Salt Restaurant – This restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fishing on site
  • Golfing nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Waterskiing on site
  • Skydiving nearby
  • Parasailing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

Anjana Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 11
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 200 per night.

Pets

  • Pets and service animals are not allowed at Rixos The Palm Hotel & Suites - Ultra All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No pets or service animals allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2500
  • New Year's Eve (31 December) Gala Dinner per child: AED 1250 (from 3 to 12 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 120 for adults and AED 75 for children (approximately)
  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Rollaway bed fee: AED 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Palm Rixos
  • Rixos Dubai Palm
  • Rixos Hotel Dubai Palm
  • Rixos Palm Dubai
  • Rixos Palm Dubai Hotel
  • Rixos Palm Hotel
  • Rixos Palm
  • Rixos The Palm Dubai
  • Rixos The Palm Hotel Suites
  • Rixos The Palm Hotel & Suites - Ultra All Inclusive Hotel
  • Rixos The Palm Hotel & Suites - Ultra All Inclusive Dubai
  • Rixos The Palm Hotel & Suites - Ultra All Inclusive Hotel Dubai

You should know

  • Rixos The Palm Hotel & Suites - Ultra All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
url importing https://www.ebookers.com/Dubai-Hotels-Rixos-The-Palm-Hotel-&-Suites---Ultra-All-Inclusive.h4722933-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.