13 Feb 2018 by Managment
Dear Valued Guest, Thank you for taking the time to write your review of our property. We want to apologize for the rude behavior of one of our employees. It was inexcusable for her to speak to you in an impolite manner. While the poor service you experienced is unusual and not the standard of our hotel, there is no excuse for a lackadaisical attitude on the part of any of our employees.
31 Dec 2017 by Management
Dear Valued Guest, Thank you for taking the time to write your review of our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad you found the level of hospitality at par with your expectations. We look forward to welcoming you back to our property. Best Regards, Samaya hotel management
2 Feb 2017 by Samaya Hotel management
Dear Valued Guest, Thank you for taking the time to write your review of our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are involved in every details mentioned by you and actions are being taken to ensure that the shortfalls you encountered do not happen again in the future. Please accept our sincere apology for the inconvenience these issues have caused you. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you would give us a chance in the future to make your stay as best as it can be. We look forward to welcoming you again at Samaya Hotel Deira. Best Regards, Samaya Hotel management
Samaya Hotel Deira offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/café. Business amenities include a business centre and a limo/town car service. Public spaces have free WiFi. A fitness centre, spa services, and tour or ticket assistance are also featured at the family-friendly Samaya Hotel Deira. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 4-star Dubai hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
Samaya Hotel Deira offers 195 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 26-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
Staircase – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours. Reservations are required.
Creek Cafe – This café serves lunch and dinner. Reservations are required. Open daily.
Creek Cafe – This café only serves light fare. Open daily.
Creek Cafe – On-site café. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.
Samaya Massage and Spa has 2 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and staff at the property wear personal protective equipment. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.