Deluxe Room, 2 Single Beds, Sea View
Bed Count 2 Single Beds Maximum Occupancy 4 Max
£107 per night
Shangri La Hotel Dubai
Sheikh Zayed Road,
Dubai,
020 3788 4841
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Shangri La Hotel Dubai
5.0 out of 5.0
"Excellant stay, the staff are so friendly and they looked after my family so well. " More
Points of Interest
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Hotel Description
- Air-conditioned rooms with 24-hour room service, LED TVs and minibars
- Free WiFi and wired Internet
- Free valet parking and self-parking
- Enjoy a bite to eat at Dunes Cafe, a buffet restaurant that serves international cuisine
- Buffet breakfast served daily for a fee
- Take a swim in the indoor and outdoor pools
- Treat yourself to body wraps, body treatments or reflexology at the spa
- Services include babysitting, dry cleaning/laundry and concierge services
- On-site recreation includes an outdoor tennis court, a health club and a steam room
- Guests like the bar and room service
- Free local-area shuttle service
Shangri La Hotel Dubai ratings based on 46 verified reviews
Room cleanliness
5.0 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.5 out of 5.0
Hotel condition
4.5 out of 5.0
Guest reviews for Shangri La Hotel Dubai
Would not recommend this hotel for a family stay as their are very few amenities for kids. The staff however are a credit to the hotel and go out of their way to make you feel at home.
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Comment from Hotel Management
15 Apr 2019 by Hakan Ozel
Dear Guest, Thank you for the feedback you have posted on Expedia and thank you for staying at the Shangri-La Hotel, Dubai. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel, General Manager
Lovely spacious suite, everything you needed was to hand
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Comment from Hotel Management
15 Apr 2019 by Hakan Ozel
Dear Guest, Thank you for taking your precious time to write and share your experience with us on Expedia. We go to great lengths at our hotel to ensure that our guests are given the attention and comfort they deserve, thank you for your positive remarks. It is indeed our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Hakan Ozel, General Manager
Great staff, location & accommodation.
Very good transport via metro.
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Comment from Hotel Management
7 Apr 2019 by Hakan Ozel
Dear Guest, Thank you for taking your precious time to write and share your experience with us on Expedia. We go to great lengths at our hotel to ensure that our guests are given the attention and comfort they deserve, thank you for your positive remarks. It is indeed our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Hakan Ozel, General Manager
Everything was just perfect, we would choose to stay anytime again.
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Comment from Hotel Management
27 Mar 2019 by Hakan Ozel
Dear Guest, Thank you for the feedback you have posted on Expedia and thank you for staying at the Shangri-La Hotel, Dubai. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel, General Manager
Nice hotel, great value for money & friendly staff. John the Housekeeper looked after us very much, I have 3 very messy kids and he was really good to us.
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Comment from Hotel Management
17 Dec 2018 by Hakan Ozel
Dear B, We would like to thank you very much for choosing to stay at Shangri-La Hotel, Dubai and for taking your valuable time to post your feedback with excellent rating on Expedia. Shangri-La Hotel, Dubai has been serving our precious guests for 15 years. We believe that our caring, considerate and traditional Asian service coming straight from our hearts is what makes us different. We are all happy to learn that you had a memorable stay with us and that all our colleagues specially John, excelled in their respective area. Surely, they will be delighted knowing their efforts were recognized in such a thoughtful manner. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Please do not hesitate to contact us should you need any assistance. Yours sincerely, Hakan Ozel, General Manager
Great service by the staff, in particular Alia, Yasser, Kazim and Eleanor, to be fair all the staff were great they made the stay more special. Thank you
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Comment from Hotel Management
6 Dec 2018 by Hakan Ozel
Dear ShaJ, Thank you for taking your precious time to write and share your experience with us on Expedia. We aim to delight and provide all our guests with the highest standards of service and quality product. In our hotel, our devoted and experienced colleagues cater to the needs of guests with the utmost care and services rendered straight from the heart. We appreciate your kind words and compliments and it will be my pleasure to share your thoughts with the team, special mention to Alia, Yasser, Kazim and Eleanor, in recognition of their hard work and dedication. Our heartfelt gratitude for your patronage and we look forward to your next visit at Shangri-La Hotel, Dubai. Best regards, Hakan Ozel, General Manager
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Comment from Hotel Management
29 Nov 2018 by Hakan Ozel
Dear Guest, Thank you for taking your precious time to write and share your experience with us on Expedia. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the not too distant future. Yours sincerely, Hakan Ozel, General Manager
We didn’t go to the beach but it appears close . Staff were very friendly and helpful. Good hotel overall.
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Comment from Hotel Management
4 Nov 2018 by Hakan
Dear Fouzia, Our warm gratitude for your patronage at Shangri-La Hotel, Dubai and for taking your valuable time to post in Ebookers. We believe that our caring, considerate, anticipating and natural Asian service coming straight from our hearts is making us different. We are all happy to learn that you had a nice stay with us. We value your thoughtful words and do look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Please let us know if we should be of any assistance to you. Yours sincerely, Hakan Ozel, General Manager
We initially had an issue with the room as we booked for 3 adults and were given a room with 2 small twin beds. Not nearly enough room for us all to sleep. We complained and were told we would need to pay to upgrade to change rooms. £180 extra EACH we had to pay. We was not impressed. The new room had a king bed and a CAMP bed. For the additional cost, a proper bed would have been appreciated. Room aside, the hotel was clean, in a great location and staff were lovely. Breakfast and the horizon club benefits were nice. We would recommend the hotel but not for 3 adults. Would be great for a couple.
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Comment from Hotel Management
31 Oct 2018 by Hakan Ozel
Dear Rosie, We would like to thank you very much for taking the time to write and share your experience with us on Expedia. We have noted your feedback regarding the lapses during reservations and will look at ways to tackle some of the points you brought forward. Your comments are very much appreciated, and I can assure you that the necessary measures are marked to ensure future instance will be avoided. We have updated your preferences into your profile to assist you on your next visit. Please do not hesitate to contact any of us directly in case that we should be of any help to you, as we are looking forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Yours sincerely, Hakan Ozel, General Manager
Not a bad hotel for a short stay but not up to the standard of the Jumeirah Emirates Tower located just down the road
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Comment from Hotel Management
31 Oct 2018 by Hakan Ozel
Dear Guest, Thank you for taking the time to write and share your experience with us on Expedia. It is through valuable feedback such as yours that we are able to continuously improve our service standards. We’ve read with great concern about the disappointment you’ve experienced with service efficiency and delivery. We assure you that this is certainly a deviation from our norm and can only hope that you would indulge us on this occasion. At the Shangri-La Hotel, Dubai we pride ourselves in offering the highest levels of care and hospitality to all our guests and we are regret that it was not reflected during this particular visit. We do look forward to welcome you back here at Shangri-La Hotel, Dubai as a chance for us to redeem ourselves and making sure to exceed your expectations on your next stay with us. Please do not hesitate to contact me directly in case that we should be of any help to you. Yours sincerely, Hakan Ozel General Manager
About the Shangri La Hotel Dubai
Location Sheikh Zayed Road, Dubai, 0000Property Features
Shangri La Hotel Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business centre. An outdoor pool, a health club, and a nightclub are also featured at the luxury Shangri La Hotel Dubai. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 5-star Dubai hotel is smoke free.
- 302 guestrooms or units
- 4 dining venues
- Nightclub
- Bar by the pool
- Bar or lounge
- Childcare (surcharge)
- Poolside lounge chairs
- Business facilities
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Gift shop
- Newspapers in lobby (free)
- Lift
- No smoking on site
Family Friendly Amenities
- Family Property
- Outdoor pool
- Indoor pool
- Free WiFi
- Outdoor tennis court
- Free area shuttle
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Free cots/infant beds
Internet
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Parking
Free self parking , Free valet parking
Transport
- Airport: Dubai (DXB-Dubai Intl.)
- Property shuttles: Free area shuttle; airport shuttle
- Parking: Free valet parking and self parking
Room Amenities
Shangri La Hotel Dubai offers 302 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
- Minibar
- In-room dining (24 hours)
- LED television
- Satellite channels
- Premium channels
- Luxury bedding
- Hypo-allergenic bedding
- Separate shower and tub
- Cribs (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Nightly turndown service
- Newspapers (free)
- Childcare in room (surcharge)
- Hairdryer
- Safe
- Bathrobes
- Slippers
- Toiletries (free)
- Iron and ironing board available
- Desk
- Blackout drapes
- Air conditioning
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Dunes Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Shang Palace – This restaurant specialises in Chinese cuisine and only serves dinner. Open daily.
HOI AN – This restaurant specialises in Vietnamese cuisine and only serves dinner. Open daily.
24-hour room service is available.
Nearby Activities
An outdoor tennis court and a health club are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Pilates classes on site
- Racquetball/squash on site
- Golfing nearby
- Fitness classes on site
- Personal motorised watercraft on site
- Yoga classes/instruction on site
Spa Services
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily.
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Steam room in spa
- Thai massage
- Reflexology
- Couples treatment rooms
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Hotel Policies
Check-in
- Check-in time starts at 2 PM
- Minimum check-in age is 18
Special check-in instructions:
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
- Check-out by noon
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for AED 120.0 per night.
- Free cribs (infant beds)!
Pets
- No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Fees
Guests will be asked to pay the following charges at the property:
- Tourism fee: AED 20.00 per accommodation, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: AED 150 per person (approximately)
- Airport shuttle fee: AED 315 per vehicle (one-way)
- Rollaway bed fee: AED 120.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Shangri-La Hotel Dubai
- Shangri-La Dubai
- Shangri La Hotel Dubai
- Shangri La Dubai
- Shangri Hotel Dubai
- Shangri Dubai
You should know
- Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
- Shangri La Hotel Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.
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