"Excellant stay, the staff are so friendly and they looked after my family so well. " More
13 Nov 2019 by Hakan Ozel
Dear Guest, Thank you for your feedback on Expedia. As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are delighted to hear that you enjoyed the food and beverage offerings and the proximity to nearby attractions during your recent stay. Thank you for your kind remarks, it was is our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the future. With kind regards, Hakan Ozel, General Manager
18 Aug 2019 by Hakan Ozel
Dear Guest, Thank you for choosing to stay at the Shangri-La Hotel, Dubai and for sharing your feedback on Expedia. We aim to delight and provide all our guests with the highest standards in service and hospitality, our people go to great lengths to ensure that our guests are given the attention and comfort they deserve. We cannot wait to welcome you back here at Shangri-La Hotel, Dubai and please do not hesitate to contact us directly in case you require any assistance. Yours sincerely, Hakan Ozel, General Manager
15 Apr 2019 by Hakan Ozel
Dear Guest, Thank you for the feedback you have posted on Expedia and thank you for staying at the Shangri-La Hotel, Dubai. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel, General Manager
15 Apr 2019 by Hakan Ozel
Dear Guest, Thank you for taking your precious time to write and share your experience with us on Expedia. We go to great lengths at our hotel to ensure that our guests are given the attention and comfort they deserve, thank you for your positive remarks. It is indeed our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Hakan Ozel, General Manager
7 Apr 2019 by Hakan Ozel
Dear Guest, Thank you for taking your precious time to write and share your experience with us on Expedia. We go to great lengths at our hotel to ensure that our guests are given the attention and comfort they deserve, thank you for your positive remarks. It is indeed our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Hakan Ozel, General Manager
27 Mar 2019 by Hakan Ozel
Dear Guest, Thank you for the feedback you have posted on Expedia and thank you for staying at the Shangri-La Hotel, Dubai. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel, General Manager
17 Dec 2018 by Hakan Ozel
Dear B, We would like to thank you very much for choosing to stay at Shangri-La Hotel, Dubai and for taking your valuable time to post your feedback with excellent rating on Expedia. Shangri-La Hotel, Dubai has been serving our precious guests for 15 years. We believe that our caring, considerate and traditional Asian service coming straight from our hearts is what makes us different. We are all happy to learn that you had a memorable stay with us and that all our colleagues specially John, excelled in their respective area. Surely, they will be delighted knowing their efforts were recognized in such a thoughtful manner. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Please do not hesitate to contact us should you need any assistance. Yours sincerely, Hakan Ozel, General Manager
6 Dec 2018 by Hakan Ozel
Dear ShaJ, Thank you for taking your precious time to write and share your experience with us on Expedia. We aim to delight and provide all our guests with the highest standards of service and quality product. In our hotel, our devoted and experienced colleagues cater to the needs of guests with the utmost care and services rendered straight from the heart. We appreciate your kind words and compliments and it will be my pleasure to share your thoughts with the team, special mention to Alia, Yasser, Kazim and Eleanor, in recognition of their hard work and dedication. Our heartfelt gratitude for your patronage and we look forward to your next visit at Shangri-La Hotel, Dubai. Best regards, Hakan Ozel, General Manager
29 Nov 2018 by Hakan Ozel
Dear Guest, Thank you for taking your precious time to write and share your experience with us on Expedia. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the not too distant future. Yours sincerely, Hakan Ozel, General Manager
4 Nov 2018 by Hakan
Dear Fouzia, Our warm gratitude for your patronage at Shangri-La Hotel, Dubai and for taking your valuable time to post in Ebookers. We believe that our caring, considerate, anticipating and natural Asian service coming straight from our hearts is making us different. We are all happy to learn that you had a nice stay with us. We value your thoughtful words and do look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Please let us know if we should be of any assistance to you. Yours sincerely, Hakan Ozel, General Manager
Shangri La Hotel Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business centre. An outdoor pool, a health club, and a steam room are also featured at the luxury Shangri La Hotel Dubai. Self parking and valet parking are free. This 5-star Dubai hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Shangri La Hotel Dubai offers 302 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Dunes Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Shang Palace – This restaurant specialises in Chinese cuisine and only serves dinner. Open daily.
HOI AN – This restaurant specialises in Vietnamese cuisine and only serves dinner. Open daily.
24-hour room service is available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a health club and a steam room.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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