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4.6 / 5Exceptional
1,714 reviews

Your dates need to occur after 2020-01-21. Try updating your dates to see prices for your trip.

    About this area

    Located in Dubai, Shangri La Hotel Dubai is in the city centre and near a metro station. Dubai Opera and Dubai Museum are cultural highlights, and some of the area's popular attractions include KidZania and Dubai Aquarium & Underwater Zoo. Travelling with kids? Don't miss Wild Wadi Water Park, or check out an event or a game at Meydan Racecourse. Our guests love the hotel's central location.

    Getting around

    • Financial Centre Station - 8 min walk
    • Dubai (DXB-Dubai Intl.) - 18 min drive

    Restaurants

    • Where to eat
    • Dunes Cafe – Buffet restaurant offering international cuisine. Serves breakfast and lunch daily.
    • Shang Palace – Restaurant offering Chinese cuisine. Serves dinner daily.
    • HOI AN – Restaurant offering Vietnamese cuisine. Serves dinner daily.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Free self parking
    Free valet parking
    Airport shuttle available
    Free local area shuttle

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 per person
    4 restaurants
    1 poolside bar and 1 bar
    24-hour room service

    Things to do

    Aerobics classes
    Fitness centre
    Full-service spa
    Indoor pool
    Outdoor pool
    Outdoor tennis court
    Pilates classes
    Racquetball/squash
    Steam room
    Tennis
    Yoga classes

    Family friendly

    Babysitting/childcare (surcharge)
    Dry-cleaning service
    Free local area shuttle
    Free cots/infant beds
    Indoor pool
    In-room childcare (surcharge)
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)

    Conveniences

    Banquet hall
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tennis lessons
    Tour/ticket assistance
    Turndown service

    Languages spoken

    Arabic
    Chinese
    English
    Filipino
    French
    German
    Hindi
    Indonesian
    Italian
    Portuguese
    Romanian
    Russian
    Spanish

    Business services

    Business centre
    Meeting rooms

    Outdoors

    Pool sunloungers

    Spa

    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Massage - deep-tissue
    Massage - swedish
    Massage - Thai
    Massage/treatment rooms
    Reflexology
    Sauna
    Spa open daily
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cots/infant beds
    Hypo-allergenic bedding
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Free toiletries
    Hairdryer
    Separate bathtub and shower
    Towels

    Entertainment

    LED TV
    premium channels
    satellite channels

    Food and drink

    Free bottled water
    Minibar

    More

    Desk
    Free newspapers
    Iron/ironing board (on request)
    Safe
    Slippers
    Turndown service
    4.6

    Exceptional

    5 - Excellent
    1,249
    4 - Good
    329
    3 - Okay
    84
    2 - Mediocre
    24
    1 - Poor
    28
    4.7
    Cleanliness
    4.6
    Service and Staff
    4.7
    Amenities
    4.6
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The service and the people there are friendly. I love it

    Stayed 6 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everyone was so polite and went out of their way to help us

    Stayed 6 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 5 nights in Jan 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Jan 2020

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