Skip to main content
Beginning of main content
4.5 out of 5

"Had a 5 night break between Christmas and New Year. We chose the Sheraton because of its proximity to the airport and the Metro ( Union Station), and ... " More

By a verified traveller on Sun 06 Jan 2019

Enter dates to see availability

Select your room to view prices

Deluxe Room, 2 Single Beds, Non Smoking, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£46* Per night/room 26 Jun - 27 Jun

Club Room, 2 Single Beds, Non Smoking, View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

The breakfast at Sheraton Dubai Creek Hotel & Towers gets high marks from our customers. During your stay, you'll be within walking distance of Gold Souk. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 1978, this 5-star hotel has 268 rooms over 11 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and LCD TVs
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine at Vivaldi, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, a porter and luggage storage
  • On-site recreation includes tennis courts, a 24-hour fitness centre and a steam room
  • Guests have great things to say about the helpful staff and the breakfast
  • 11 minutes by foot from Al Ghurair Centre and a 4-minute drive from Dubai Creek
  • Airport shuttle service available for a fee

Sheraton Dubai Creek Hotel & Towers ratings based on 30 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Dubai Creek Hotel & Towers

Everyone (15) Couples (5) Business (1) Family (4) Friends (3)
4 out of 5
Had a 5 night break between Christmas and New Year. We chose the Sheraton because of its proximity to the airport and the Metro ( Union Station), and because of the quieter location in the old part of town as opposed to Jumeriah Beach end of town. Creek side was an added advantage. We arrived in the evening and found the check in staff friendly, efficient and speedy. Our room was a regular twin on the third floor, creek facing. It was a treat to draw back the curtains and see the Dhow boats all lit up cruising up and down, with the spectacular back drop of the distant Burj Kalifa and Dubi Frame. House keeping during our stay was very good – provided a very clean and tidy room with a plentiful supply of bottled water and clean towels. Breakfast in the Hatte was excellent. All the choices you could ask for: English breakfast, cereals, egg station, curry, bakery, cheeses etc. The staff were very attentive at all times, removing finished crockery from the tables promptly. The hotel runs a complimentary transfer to the Dubai Mall (Burj Kalifa) and to Al Mamzar Beach. The beach is well worth a visit (Dirhams 5 entry fee). The hotel allows you to take their pool towels and package them up for you. Very useful. Found the pool area to be spacious and in the sun most of the day, with under cover areas and umbrellas for those that require them. One downside of the side by side sun loungers is that there are selfish people who decide to light up their cigarettes and blow smoke over guest

Posted by , from Bexley, Kent on 6 Jan 2019

Was this review helpful to you?
5 out of 5
Amazing hotel and friendly and superb service from staffs.

Posted by , from Birmingham on 25 Sep 2018

Was this review helpful to you?
4 out of 5

Nice Transient Hotel

Pros: The bedrooms - bathroom - the views
Cons: Definantly the pool area - its not attractive at all. They need someone with some imagination to spruce it up.
Location: Good location for airport & metro
We stayed in a club room on the 11th floor. This is a good hotel for overnight stay. Lovely rooms, fabulous bathroom & great views. Hotel staff are always happy & willing to help. Nice restaurants, but in general, we found them VERY overpriced. Good English pub with great atmosphere. The pool area desperately needs updating and making more inviting & attractive - its really quite ugly. The pool staff take the "no personal contact" thing WAY too far - having witnessed them telling 2 separate couples who were in the pool to stay apart - awkward & embarrassing for everyone around. Having stayed in other more relaxed hotels in Dubai - we found this quite annoying.

Posted by , from UK on 4 Nov 2017

Was this review helpful to you?
5 out of 5

Excellent service with a smile

Pros: Staff were all very friendly and happy to provide service
Location: Location is good, next to the creek where you can take the river taxi to the old town area. Nearest metro is 10 minutes walk
Great hotel. From the moment that we walked in to the day we left, staff were always polite and happy to provide service.

Posted by on 23 Mar 2017

Was this review helpful to you?
5 out of 5

Beautiful hotel. Fantastic views of the creek.

Reception staff are really helpful. I had a Club room which was beautiful. The complementary breakfast and afternoon tea were fabulous.

Posted by on 14 Feb 2017

Was this review helpful to you?
4 out of 5

Friendly, helpfully staff

Nice hotel- staff were very helpful. Most times needed to request glasses/mugs as they were never replaced! Location- a little far out from Dubai marina & Palm Island, but this is reflected in the price. Restaurants were great- serving great food. Breakfast was good too - worth booking B&B as there are no nearby places to have breakfast.

Posted by on 14 Jan 2017

Was this review helpful to you?
5 out of 5

Fantastic hotel, conveniently situated.

This is the sixth time I have stayed at this hotel in the last seven years. I think this says everything about the place. Clean, well appointed, modern with friendly hard working staff. It has beautiful views and has excellent transport links. Perfect for me.

Posted by , from Stockton-On-Tees on 8 Sep 2016

Was this review helpful to you?
1 out of 5

Grear

This was an excellent choice for a centrally located hotel. staff were friendly and helpful, Creek view room on the club floor gave the best option with use of the club lounge in the lobby. I have not filled in the required items above as there is no clue as to what the numbers mean ! However I would give this Hotel an excellent rating in all respects.

Posted by on 15 Feb 2016

Was this review helpful to you?
5 out of 5

Fantastic hotel

Fantastic hotel, great location, excellent transport links, great service. So good we left and returned within a couple of days as our other hotel could not match the high standards.

Posted by on 22 Nov 2015

Was this review helpful to you?
5 out of 5

Fantastic hotel

Fantastic hotel, great location, excellent transport links, great service. So good we left and returned within a couple of days as our other hotel could not match the high standards.

Posted by on 22 Nov 2015

Was this review helpful to you?

About the Sheraton Dubai Creek Hotel & Towers

Location Baniyas Street, Dubai,

Property Features

Sheraton Dubai Creek Hotel & Towers offers its guests 2 outdoor swimming pools, a sauna, a 24-hour fitness centre, and a kids' pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 323 square feet (30 square metres) and includes conference rooms. Spa services, multilingual staff, and gift shops/news stands are also featured at the luxury Sheraton Dubai Creek Hotel & Towers. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Dubai hotel is smoke free.

  • 1 building
  • 268 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 2 bars or lounges
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Built in 1978
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (6.5 km / 4.1 mi)
  • Metro station: Union Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sheraton Dubai Creek Hotel & Towers offers 268 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. 43-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Vivaldi – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Creekside Japanese – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Ashiana – This restaurant specialises in Indian cuisine and serves lunch and dinner. Open daily.

Chelsea Arms Pub – This pub specialises in international cuisine and serves lunch and dinner. Open daily.

The Lobby Café – This café specialises in Cajun/Creole cuisine and serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby
  • Safari nearby
  • Golfing nearby
  • Fitness classes on site
  • Motor boating nearby
  • Bicycle rentals on site
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

  • Number of treatment rooms 2
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Private check-in at Club Lounge for Club room reservations available 7 AM-2 AM.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Dubai Creek Hotel & Towers

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • One child stays free
  • Debit cards not accepted
  • Car recommended
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 116 per person (approximately)
  • Fee for in-room wired Internet: AED 50 per day (rates may vary)
  • Airport shuttle fee: AED 100 per vehicle (one-way, maximum occupancy 8)
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Creek Sheraton
  • Dubai Towers Hotel
  • Hotel Creek
  • Sheraton Creek
  • Sheraton Creek Hotel
  • Sheraton Dubai Creek Hotel & Towers
  • Sheraton Dubai Creek Towers
  • Sheraton Hotel Creek
  • Dubai Sheraton
  • Sheraton Dubai Creek Hotel Towers
  • Sheraton Creek Hotel Towers
  • Sheraton Creek Towers
  • Sheraton Dubai Creek & Towers
  • Sheraton Dubai Creek Hotel & Towers Hotel
  • Sheraton Dubai Creek Hotel & Towers Dubai
  • Sheraton Dubai Creek Hotel & Towers Hotel Dubai

You should know

  • Sheraton Dubai Creek Hotel & Towers offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

url importing http://www.ebookers.com/Dubai-Hotels-Sheraton-Dubai-Creek-Hotel-&-Towers.h6394-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Dubai-Hotels-Sheraton-Dubai-Creek-Hotel-&-Towers.h6394-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Dubai-Hotels-Sheraton-Dubai-Creek-Hotel-&-Towers.h6394-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.