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4.2 out of 5

"Perfect location. The staff were lovely. Plenty of restaurants nearby. " More

By a verified traveller on Sun 18 Nov 2018

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Deluxe Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£92* Per night/room 9 Jun - 10 Jun

Club Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 1 Double Bed, Non Smoking, Sea View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room, 1 Double Bed, Non Smoking, View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sheraton Jumeirah Beach Resort. During your stay, you're just a quick walk from The Walk. Free WiFi in public areas, free valet parking and a free area shuttle are available. This 5-star hotel has 256 rooms. All rooms offer free WiFi and LED TVs.

  • Air-conditioned accommodations with iPod docking stations, 24-hour room service and LED TVs
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Palm Garden Restaurant &, a theme restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body treatments or aromatherapy at Armonia Spa
  • Services include a lifeguard on site, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the beach
  • Steps from The Walk and 5 minutes on foot from Jumeirah Beach
  • Free local-area shuttle service

Sheraton Jumeirah Beach Resort ratings based on 41 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Jumeirah Beach Resort

Everyone (22) Couples (8) Family (4) Friends (2)
5 out of 5
Perfect location. The staff were lovely. Plenty of restaurants nearby.

Posted by , from Uk on 18 Nov 2018

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5 out of 5
Best location for everything, from pool to beach just steps away, also best location on walk jbr for restaurants, cinema etc. Would definitely recommend this hotel.

Posted by , from Bedfordshire on 24 Oct 2018

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3 out of 5

Very close to the beach

Was an average stay not very special, can do other hotels if it's just for sleeping. Dubai has everything so no need for a resort if it's your first time

Posted by , from uk on 12 Mar 2017

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5 out of 5

Everyone is Special

Could not wish for a better location with a beautiful garden leading onto a gorgeous white sand private beach. Fabulous food.and the staff are extremely courteous and helpful. Rooms immaculate and contains everything one would need. Girls no need for your hairdryer they have a professional one in the bathroom. Hotel in the right spot for visiting Dubai Mall and The Emirates Mall and all other tourist attractions. However September is still a little hot as coolest day was 39C.

Posted by on 16 Sep 2012

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1 out of 5
Das Hotel ist sehr in die Jahre gekommen. Es hat gemieft und mehr als einmal konnte man nicht auf das WC gehen, da sich der Spülkasten nur langsam wider gefüllt hat. Der Standort war auch nicht gut, da es sehr viel Verkehr und somit Stau hatte. Auch die Fotos auf Ebookers waren nicht identisch. Fazit: nie wider!

Posted by on 7 May 2022

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Comment from Hotel Management

8 May 2022 by Sheraton Jumeirah Beach Resort Team

Dear Irene, Thank you for writing your review following your visit to the Sheraton Jumeirah beach Resort. We are sorry to hear that you were not completely satisfied with your recent stay with us and do apologize if we came short of meeting your expectations on this particular occasion. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. We really do hope that this experience on this particular visit will not hinder you from visiting us again and that we will have the opportunity to be of service in the near future. Kind regards,

5 out of 5
Hôtel top

Posted by on 3 Apr 2022

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Comment from Hotel Management

4 Apr 2022 by Sheraton Jumeirah Beach Resort Team

Dear Mr. Jimmy Phil, Thank you for taking the time to share your feedback about your recent stay with us. We are truly glad to see that you enjoyed your stay. We look forward to seeing you again.

5 out of 5
Sehr gut, empfehlenswert

Posted by on 25 Mar 2022

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Comment from Hotel Management

29 Mar 2022 by Sheraton Jumeirah Beach Resort Team

Dear Hasan, Thank you for taking the time to share your great feedback with us. We are looking forward to welcoming you back soon. Best regards,

4 out of 5
Très belle emplacement et la zone piscine gazon est sympa avec des enfants…

Posted by on 6 Mar 2022

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Comment from Hotel Management

7 Mar 2022 by Sheraton Jumeirah Beach Resort Team

Dear Christophe, Thank you for taking the time to share your valuable feedback with us. We are truly glad to read that our resort and team were able to meet your expectations. We hope to have the opportunity of welcoming you back to Sheraton Jumeirah Beach Resort. Best Regards,

5 out of 5
Die Unterkunft war gut. Die Aussenanlagen mit dem privaten Strand war hervorragend

Posted by on 27 Dec 2021

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Comment from Hotel Management

29 Dec 2021 by Sheraton Jumeirah Beach Resort Team

Dear Urs, Thank you taking the time to share your feedback about your recent stay with us. Rest assured that your comments will be shared with the team who will continue to delight our guest with the best Sheraton Experience. We truly hope to have the opportunity of welcoming you back soon. Best Regards,

5 out of 5
Breakfast Buffet was very good, nice pool and nice private beach.

Posted by on 4 Mar 2020

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Comment from Hotel Management

4 Mar 2020 by Sheraton Jumeirah Beach Resort Team

Dear Guest, Thank you for visiting us at Sheraton Jumeirah Beach Resort. We are glad to achieve our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Sheraton Jumeirah Beach Resort a memorable one. Therefore, your comments are very important to us. Thank you once again for your feedback, we will definitely use it in order to continue our exceptional service. Looking forward to welcome you again soon.

About the Sheraton Jumeirah Beach Resort

Location Al Mamsha Road, Dubai,

Property Features

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Jumeirah Beach Resort such as the outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a 24-hour fitness centre, a sauna and a garden. Self parking and valet parking are free. This 5-star Dubai hotel is smoke free.

  • 256 guestrooms or units
  • 43336 sq ft of conference space
  • 4026 sq. m of conference space
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge) , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Sheraton Jumeirah Beach Resort offers 256 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.

Palm Garden Restaurant & – This theme restaurant specialises in international cuisine and serves lunch and dinner.

Bliss Lounge – This restaurant specialises in Cajun/Creole cuisine and serves lunch and dinner. Open daily.

The Peacock Chinese – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Azure Pool Bar – This bar specialises in Cajun/Creole cuisine and serves lunch and dinner. Open daily.

Ciao Ristorante – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Surfing/boogie boarding on site
  • Boat on site
  • Parasailing nearby
  • Kayaking on site
  • Waterskiing on site
  • Windsurfing nearby
  • Horse riding nearby
  • Playground on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Sailing nearby

Spa Services

Armonia Spa has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton Jumeirah Beach Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 250.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Jumeirah Beach Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Car recommended
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1058.23
  • New Year's Eve (31 December) Gala Dinner per child: AED 499 (from 2 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 119 for adults and AED 59.5 for children (approximately)
  • Fee for in-room wired Internet: AED 65 per day (rates may vary)
  • Airport shuttle fee: AED 200 per person (one-way)
  • Rollaway bed fee: AED 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jumeirah Beach
  • Jumeirah Beach Sheraton
  • Jumeirah Sheraton
  • Resort Jumeirah Beach
  • Sheraton Beach Resort Jumeirah
  • Sheraton Jumeirah Beach
  • Sheraton Jumeirah Beach Dubai
  • Sheraton Jumeirah Beach Resort
  • Sheraton Jumeirah Beach Resort Dubai
  • Sheraton Jumeirah Resort
  • Dubai Sheraton
  • Sheraton Jumeirah Beach Dubai
  • Sheraton Jumeirah Beach Hotel Dubai
  • Sheraton Jumeirah Beach Resort & Towers
  • Sheraton Jumeirah Beach Resort Hotel
  • Sheraton Jumeirah Beach Resort Dubai
  • Sheraton Jumeirah Beach Resort Hotel Dubai

You should know

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.