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Reviews

4.4 / 5Excellent
763 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Mall of the Emirates
    4 min walk
  • Popular Location
    Ski Dubai
    4 min walk
  • Popular Location
    Souk Madinat Jumeirah
    5 min drive
  • Airport
    Dubai (DXB-Dubai Intl.)
    22 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-25. Try updating your dates to see prices for your trip.

    About this area

    Dubai

    In the city centre, Sheraton Mall of the Emirates Hotel, Dubai is in Dubai's Al Barsha neighbourhood, an area with good shopping. Burj Khalifa and Dubai Fountain are notable landmarks, and some of the area's activities can be experienced at Ski Dubai and Burj Al Arab. Looking to enjoy an event or a game? See what's going on at Dubai Autodrome or Dubai Sports City. Our guests appreciate the hotel's central location.

    Popular Location

    What's nearby

    • Mall of the Emirates - 4 min walk
    • Ski Dubai - 4 min walk
    • Souk Madinat Jumeirah - 5 min drive
    • Burj Al Arab - 6 min drive
    • Wild Wadi Water Park - 6 min drive

    Getting around

    • Mall of the Emirates Station - 7 min walk
    • Dubai (DXB-Dubai Intl.) - 22 min drive

    Restaurants

    • Where to eat
    • Vantage – Al fresco dining sports bar offering international cuisine. Serves lunch, dinner and light fare daily. Open 24 hours.
    • Link@Sheraton Cafe – Café offering international cuisine. Serves breakfast, lunch, dinner and light fare daily. Open 24 hours. Kids' menu available.
    • Sanctuary – Poolside rooftop bar offering international cuisine. Serves lunch and light fare daily.
    • Besh Turkish Kitchen – Al fresco dining restaurant offering Turkish cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.

    About this property

    Sheraton Mall of the Emirates Hotel, Dubai

    Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 481 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Other amenities available to guests include iPod docking stations, 24-hour room service and minibars.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    Free valet parking
    Free nearby parking
    Limited parking spaces
    Free beach shuttle
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 120 for adults and AED 60 for children
    3 restaurants and 1 coffee shop/cafe
    1 poolside bar and 1 bar
    24-hour room service

    Things to do

    2 outdoor pools
    Children's pool
    Designer shops
    Downhill skiing
    Fitness centre
    Full-service spa
    Sauna
    Shopping centre
    Shopping
    Hot tub
    Steam room

    Family friendly

    2 outdoor pools
    Children's pool
    Dry-cleaning service
    Free cots/infant beds
    Corner/local shop
    Laundry facilities
    Rollaway/extra beds (surcharge)
    Snack bar/deli

    Conveniences

    ATM/banking services
    Ballroom
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand
    Corner/local shop
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Ski passes
    Ski storage
    Tour/ticket assistance

    Languages spoken

    Arabic
    Chinese
    Dutch
    English
    Filipino
    French
    German
    Hindi
    Indonesian
    Irish
    Italian
    Portuguese
    Romanian
    Russian
    Spanish
    Thai
    Ukranian
    Vietnamese

    Business services

    Business centre
    Computer station
    Meeting rooms
    Conference centre

    Outdoors

    Pool sunloungers
    Pool umbrellas
    Rooftop terrace

    Spa

    5 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - sports
    Massage - swedish
    Massage/treatment rooms
    Sauna
    Spa open daily
    Hot tub
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Wheelchair-accessible registration desk
    Wheelchair-accessible spa
    Wheelchair-accessible pool
    Wheelchair-accessible fitness centre
    Wheelchair-accessible business centre
    Wheelchair-accessible restaurant
    Visual alarms in hallways

    More

    Designated smoking areas
    TV in reception

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cots/infant beds
    Hypo-allergenic bedding
    Pillow menu
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Bidet
    Designer toiletries
    Hairdryer
    Rainfall showerhead
    Shower/bathtub combination

    Entertainment

    iPod dock
    LCD TV
    pay films
    satellite channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    Iron/ironing board
    Phone
    Safe
    Slippers
    4.4

    Excellent

    5 - Excellent
    427
    4 - Good
    263
    3 - Okay
    42
    2 - Mediocre
    17
    1 - Poor
    14
    4.6
    Cleanliness
    4.4
    Service and Staff
    4.4
    Amenities
    4.5
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Stayed 5 nights in Jan 2020

    3/5

    • Liked: Staff & service, property conditions & facilities
    • Disliked: Amenities

    Stayed 12 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 8 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    New Year stay

    Great location right by the Mall of the Emirates. Staff were great. Lovely people. Food options in the hotel were limited so we used the food at the Mall which was fine. Breakfast was mediocre and not worth the money but go outside and it’s great. Rooms as spacious and well appointed. Great to have UK style power sockets! Pool area is lovely but small.

    Stayed 7 nights in Dec 2019

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