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4.3 out of 5

"This property is very central in Dubai and is close to the Burj Kalifa and the Dubai Mall.. The breakfast buffet is top class and the room service foo ... " More

By a verified traveller on Mon 09 May 2022

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Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£110* Per night/room 4 Oct - 5 Oct

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 8 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Swissôtel Al Murooj Dubai. During your stay, you're just a quick walk from Dubai Mall. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Makan, one of the property's 3 restaurants and 2 bars/lounges
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body treatments or massages at the spa
  • Services include babysitting, supervised childcare and a lifeguard on site
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the size of the guestrooms and the helpful staff
  • Within a 15-minute walk of Dubai Mall and Burj Khalifa

Swissôtel Al Murooj Dubai ratings based on 26 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Swissôtel Al Murooj Dubai

Everyone (13) Couples (5) Family (2)
5 out of 5
This property is very central in Dubai and is close to the Burj Kalifa and the Dubai Mall.. The breakfast buffet is top class and the room service food is really really good..

Posted by on 9 May 2022

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Comment from Hotel Management

11 May 2022 by Sami Ishak

Dear Mr. Nicholas, Thank you for sharing your experience with our online family. We strive to offer a memorable experience and are glad to see that it reflected on your last visit. Hope to see you again soon. Best regards, Sami Ishak Cluster Director of Finance

5 out of 5

Posted by on 19 Sep 2021

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5 out of 5
We had issue with the room and it was on the main road it was so noisy from the work but as soon as we reported to the reception they chang the room immediately with amazing service.

Posted by on 6 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by Nael Elwaary

Dear Valued Traveler, Thank you very much for your review of your recent stay with us at Roda Al Murooj Hotel on ebookers. With much regret we learnt about the noise which impacted your stay. For future visits we recommend to request a room with view to the garden and on high floor. I am glad however, that my team assisted efficiently and to your utmost satisfaction. Our ultimate goal is not only to meet but exceed guests’ expectations and with your valued feedback we are again a step further. Thank you very much! Looking forward to welcoming you back to Roda Al Murooj Hotel in the near future, we remain with kind regards, Nael Elwaary Cluster General Manager

5 out of 5
Staff was wonderful and very helpful, specially front desk, welcome staff and taxi/valet staff. Breakfast was good, would love bigger selection of cheese and better coffee.

Posted by on 5 Oct 2019

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Comment from Hotel Management

6 Oct 2019 by Nael Elwaary

Dear Valued Traveler, Thank you very much for your positive review of your recent holiday with us at Roda Al Murooj Hotel. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us. Your suggestion of bigger selection of cheese and better coffee are noted and will be assessed. Thank you for taking the time to share your experiences and recommend us on ebookers. Looking forward to welcoming you back to Roda Al Murooj Hotel in the future, I remain with kind regards. Nael Elwaary Cluster General Manager

5 out of 5
Service was incredible, amazing staff, clean just one of the best hotel experiences we have ever had.

Posted by on 25 Jul 2019

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Comment from Hotel Management

28 Jul 2019 by Nael Elwaary

Dear Valued Guest, Thank you very much for your very positive review of your recent stay with us at Roda Al Murooj Hotel Dubai. I am happy to read about your experience with our hotel facilities and services. I appreciate you taking the time to share your experiences and recommending us on Expedia.com and look forward to welcoming you back to Roda Al Murooj Hotel Dubai in the future. Kind regards, Nael Elwaary Cluster General Manager

4 out of 5
Really helpful and friendly staff great location. Just a bit to noisy

Posted by on 19 Mar 2019

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Comment from Hotel Management

20 Mar 2019 by Nael Elwaary

Dear Valued Traveler, Thank you very much for your wonderful review of your recent holiday with us at Roda Al Murooj Hotel. It is with much pleasure I read your kind acknowledgment of our warm hospitality, We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your stay. I appreciate you taking the time to share your experiences and recommending us on Expedia and look forward to welcoming you back to Roda Al Murooj Hotel in the future. Sincerely, Nael Elwaary Cluster General Manager

5 out of 5

Posted by on 4 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by Nael Elwaary

Dear Valued Guest, Greetings from Roda Al Murooj Hotel. Thank you very much for the excellent rating on Ebookers following your recent stay at Roda Al Murooj Hotel. We look forward to welcoming you back soon. Sincerely, Nael Elwaary Cluster General Manager

4 out of 5
Beaucoup de monde à la piscine

Posted by on 24 Apr 2022

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Comment from Hotel Management

25 Apr 2022 by Sami Ishak

Dear Mr. Laurent, Thank you for taking the time to rate our hotel. We really appreciate your positive rating. Best regards, Sami Ishak Cluster Director of Finance

2 out of 5
Es braucht unbedingt neue Renovierungen

Posted by on 17 Apr 2022

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Comment from Hotel Management

18 Apr 2022 by Sami Ishak

Dear Mr. Kolja, Thank you very much for taking time to submit your review. Your insight about your experience is important to us in our efforts to improve our services to all of our guests. We sincerely apologize for the inconvenience endured during your stay. I understand that this was very upsetting and we at no level wish to distress you and any of our guests. Rest assured that we are working on improving the areas that have been pointed out. We hope that we can still welcome you back in the near future. Kind regards, Sami Ishak Cluster Director of Finance

3 out of 5

Posted by on 1 Apr 2022

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Comment from Hotel Management

7 Apr 2022 by Sami Ishak

Dear Mr. Urs, We are sorry to hear your experience fell short of your expectations. Discussing your rating further, please reach out to us directly with further information to ensure we can deliver a better experience next time. Best regards, Sami Ishak Cluster Director of Finance

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Swissôtel Al Murooj Dubai offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. There are 7 meeting rooms available. A kids' pool, a health club, and a hot tub are also featured at the luxury Swissôtel Al Murooj Dubai. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free. This 5-star Dubai hotel is smoke free.

  • 392 guestrooms or units
  • 14 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Swissôtel Al Murooj Dubai offers 392 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. This Dubai hotel provides complimentary wireless Internet access. Bathrooms include a shower, dressing gowns, slippers and bidets. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:30 AM.

Makan – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Mawal Restaurant – This restaurant specialises in Middle Eastern cuisine and only serves dinner.

Anees – On-site restaurant.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Golfing on site
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.

  • Body treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Swissôtel Al Murooj Dubai

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Smoke detector
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AED 120 for adults and AED 60 for children (approximately)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Roda Al Murooj Hotel Dubai
  • Roda Al Murooj Hotel
  • Roda Al Murooj Dubai
  • Al Murooj Rotana Dubai
  • Al Murooj Rotana
  • Roda Al Murooj
  • Swissôtel Al Murooj
  • Swissotel Al Murooj Dubai
  • Swissôtel Al Murooj Dubai Hotel
  • Swissôtel Al Murooj Dubai Dubai
  • Swissôtel Al Murooj Dubai Hotel Dubai

You should know

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.