3 May 2019 by Hotel Manager
Dear Guest. Please accept our apologies for the bad experience you describe above. We are certainly disappointed to hear that your stay did not meet your expectations. On the other hand, thank you for your positive comments. We do take pride in catering to our guests' needs the best way we can. Sincerely, Ziad Elminabbawi | Hotel Manager
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
There's a coffee shop/café on site. WiFi and wired Internet are free in public spaces. TIME Ruby Hotel Apartments offers its guests 2 hot tubs and a steam room. Spa services, multilingual staff, and complimentary newspapers in the lobby are also featured at the family-friendly TIME Ruby Hotel Apartments. Smoking is allowed in designated areas at this 4-star Sharjah aparthotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
TIME Ruby Hotel Apartments offers 145 forms of air-conditioned accommodation with washers/dryers and a safe. Beds feature pillowtop mattresses. 32-inch Flat-screen televisions come with premium cable channels. Accommodation at this 4-star aparthotel has kitchens with hobs, separate dining areas, kitchenware and utensils and dishwashers. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves, fridges and in-room massages can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.
2 hot tubs are on site. Other recreational amenities include a steam room.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless checkout is available. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.