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4.1 out of 5

"Amazing hotel, staff is so helpful and friendly. Would defiantly stay again. " More

By a verified traveller on Mon 07 Oct 2019

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Hotel Description

Our customers tell us that they can't get enough of the breakfast at The Canvas Hotel Dubai - MGallery. During your stay, you'll be within walking distance of Dubai Museum. Free WiFi in public areas, free valet parking and a free beach shuttle are available. Built in 2011, this 5-star hotel has 164 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • Air-conditioned rooms with separate sitting areas, 24-hour room service and LED TVs
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to reflexology, Swedish massages or aromatherapy at Yhi Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have great things to say about the breakfast and the size of the guestrooms
  • 9 minutes by car from BurJuman Mall and 10 minutes from Dubai Museum
  • Free beach shuttle service

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Canvas Hotel Dubai - MGallery ratings based on 35 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Canvas Hotel Dubai - MGallery

Everyone (15) Couples (13) Business (1) Family (3) Friends (1)
4 out of 5

Posted by on 16 Nov 2019

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Comment from Hotel Management

19 Nov 2019 by Mirco Iada

Dear Valued Guest, Thank you for sharing your feedback after your stay with us at The Canvas Hotel, MGallery Hotel Collection . We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for my team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Mirco iada General Manager

5 out of 5
Amazing hotel, staff is so helpful and friendly. Would defiantly stay again.

Posted by on 7 Oct 2019

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Comment from Hotel Management

10 Oct 2019 by Front office Manager

Dear Valued Guest, Thank you for sharing your feedback after your stay with us at The Canvas Hotel, MGallery Hotel Collection . We really appreciate your feedback. Kind regards Fatiha

5 out of 5

Posted by on 20 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Mirco Iada

Dear Valued Guest, Thank you for sharing your feedback after your stay with us at The Canvas Hotel MGallery by Sofitel. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for my team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Mirco Iada General Manager

5 out of 5
Central location to the mall, beach and marina. The weather was great and also the AC.

Posted by , from London on 11 Sep 2018

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Comment from Hotel Management

12 Sep 2018 by Ritika Singh

Dear Layah, It is a pleasure for us to review your comments! We are delighted to hear that you enjoyed your stay at Meliá Dubai as you found our location convenient. We are looking forward to welcome you back soon. Kind Regards, Ritika Singh Guest Experience

4 out of 5

Nice hotel

The hotel was nice but we ordered room service a few times and the food was not nice. It was too salty and cold mostly.

Posted by , from uk on 27 Mar 2018

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Comment from Hotel Management

1 Apr 2018 by TELLAKKIS

Dear Mr. Hana, Thank you for sharing you r kind review on Expedia. We look forward to welcoming you back soon. Kind regards, Guest Experience

4 out of 5

A pleasant surprise

Pros: Staff are great.
Location: Location not so good, but taxis relatively cheap and metro convenient.
We were asked if we would like an upgrade to junior suite which included evening drinks and nibbles. Also breakfast. Cost of around £65 ish per night for both of us. We did and it was well worth it. Hotel staff were so friendly and happy. Room was big and bath tub superb. Toiletries included. It is a bit out of the way. Got a taxi to metro station and used metro after that. So safe and easy to use. Would recommend.

Posted by , from UK on 10 Dec 2017

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Comment from Hotel Management

12 Dec 2017 by tellakkis

Dear Ms. Anne, On behalt of all the tam we would like to thank you for sharing with us such a positive feed back about your recent stay. In Melia Dubai our main aim is the guest satisfaction and we are proud to know that we succeeded to do so. It will be a real pleasure to receive your visit again. Kind regards, Guest Experience

5 out of 5

Nice hotel close to city and airport

Very nice hotel my experince from checkin to to checkout was excellent rooms very clean nice bathrooms amazing view of Burj khlifa

Posted by , from uk on 25 Aug 2016

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3 out of 5

Business trip

I have stayed in Melia in Spain & other parts of the world. This one falls short. The location is very poor. The entrance to the hotel is front the underground car park. There are too many facilities that the reception does not even bother to explain. The staff is friendly & efficient. The building looks tired even though I was told it is fairly new.

Posted by on 16 Nov 2015

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5 out of 5

Excellent

WOW! what a hotel at a place. Just right for all. Name it and its there. from shopping to dining. Its a right place to be. I have been there twice already and loved every single moment. Staff are so and friendly and they are always willing to help. The service is exceptional but price for single people are fairly expensive but I guess its 5 star hotel that's why.

Posted by on 4 Feb 2015

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5 out of 5

Marvelous experience

First the area is 'developing' and has a long way to go. Mostly old resedential apartments and empty sites. However like everwhere in Dubai it seems totaly safe. While it is not in very interesting area it is central to everwhere. Entrance to hotel is through underground garage - nice when you come in car as there is no need to leave the airconditioned environment. However walking out seems strange. Inside it is a new modern style hotel in imaculate condition- glass, marble and stainless steel. Rooms beautiful but my wife thought the dominence of brown color was dull. Bathroom or rooms is amazing - seperate, bath area, shower, toilet, basin area. The tv is interesting - it is a big mirror that shows your programs when you press remote. We did found it hard to get air conditioning to change temperature. Service again amazing - just details like wanting ice - a phone call and it arrives in about 3 minutes and of course no charge. Roof top pool has great views. it is kept immaculately. Service amazing. Towels to order. Attendent was superb. Plenty of beds and 3 Cabans and we usualy found one available - no charge of course. Sauna and steam room are seperate for ladies and gents. Spa good. Dont forget the "MAS" card - sign up on line or at reception for good discounts including free breakfast for room mate every morning. 20 minute walk to metro station or of course taxi at about 3 euro. Marvelous experience.

Posted by on 20 Oct 2012

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About the The Canvas Hotel Dubai - MGallery

Location 23, Kuwait Street, Dubai, Dubai 116656

Property Features

The Canvas Hotel Dubai - MGallery offers its guests an outdoor pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. There are 2 meeting rooms available. A nightclub, spa services, and a terrace are also featured at the luxury The Canvas Hotel Dubai - MGallery. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 164 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2011
  • Nightclub
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Canvas Hotel Dubai - MGallery offers 164 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Azalya Restaurant – This restaurant serves brunch, lunch and dinner. A children's menu is available. Reservations are required.

Signature Sanjeev Kapoor – This restaurant specialises in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Alfonxo – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Estrellas Skyline Lounge – This rooftop bar overlooks the pool. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Couples treatment rooms
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 157.50 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Canvas Hotel Dubai - MGallery

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place an authorization on the guest's credit card prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • One child stays free
  • No pets or service animals allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 499
  • New Year's Eve (31 December) Gala Dinner per child: AED 249.50 (from 1 to 11 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AED 100 for adults and AED 100 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 157.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Melia
  • Canvas Hotel Dubai MGallery Sofitel
  • Melia Hotel Dubai
  • Canvas Hotel MGallery Sofitel
  • Canvas Dubai MGallery Sofitel
  • Canvas MGallery Sofitel
  • The Canvas Dubai Mgallery
  • The Canvas Hotel Dubai - MGallery Hotel
  • The Canvas Hotel Dubai - MGallery Dubai
  • The Canvas Hotel Dubai - MGallery Hotel Dubai

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 8 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.