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4.6 out of 5

"Full of babies. Tiny hotel surrounded by very high skyscrapers 24 hour techno pop beat from nearby disco club " More

By a verified traveller on Sun 17 Nov 2019

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Hotel Description

The Ritz-Carlton, Dubai's beach location gets good marks from our customers. During your stay, you're just a quick walk from Dubai Marina. Enjoy features like free WiFi in public areas, free valet parking and a free cruise terminal shuttle. Built in 1998, this 5-star hotel has 294 rooms over 6 floors. Each room includes amenities such as free WiFi and a furnished balcony/patio.

  • Air-conditioned rooms with furnished balconies or patios, separate sitting areas and 24-hour room service
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with a beachfront location at La Baie, one of the property's 9 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Splash around at the lazy river or swim in the 6 outdoor pools
  • Treat yourself to body wraps, massages or body scrubs at The Ritz-Carlton Spa
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a private beach, 4 outdoor tennis courts and a fitness centre
  • Guests speak favourably about the beach and the overall condition of the property
  • Steps from Dubai Marina and 5 minutes on foot from Jumeirah Beach
  • Free cruise terminal shuttle service

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£222* Per night/room 19 Mar - 20 Mar

Suite, 1 Bedroom, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom, Business Lounge Access, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Ritz-Carlton, Dubai ratings based on 12 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz-Carlton, Dubai

Everyone (3) Couples (3) Family (7)
3 out of 5
Full of babies. Tiny hotel surrounded by very high skyscrapers 24 hour techno pop beat from nearby disco club

Posted by on 17 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by Jeroen Elmendorp

Dear Guest, Thank you for choosing to stay with us and for providing us your feedback. On behalf of the team please allow me to apologize for the drop in experience you had with us. We would love to welcome you back and deliver the true Ritz Carlton experience. Kind regards, Jeroen Elmendorp General Manager The Ritz-Carlton, Dubai

5 out of 5
We enjoyed the Ritz very much. We booked Half-Board and where however dissapointed, that there where lots of meals not covered in the plan. It was clear for the drinks which are in general very expensive. The hotel changed the ruling in one restaurant during our stay as well, which was also not communicated. Other than that food very good and a lovely stay.

Posted by , from Zürich on 13 Oct 2019

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Comment from Hotel Management

27 Oct 2019 by Jeroen Elmendorp

Dear Robert, Thank you for providing us your feedback. We would like to apologize for the inconvenience cause with regards to our restaurant supplemental charges on half-board. We do try and ensure there is a variety of dishes included in the plan and will bring this up with our F&B team. I do hope that this one instance did not take away from what I hope was a positive experience and that we have another opportunity to welcome you back. Kind regards, Jeroen Elmendorp General Manager The Ritz-Carlton, Dubai

5 out of 5
Location was excellent, on the beach close to the marina.

Posted by on 27 Sep 2019

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Comment from Hotel Management

9 Oct 2019 by Jeroen Elmendorp

Dear Guest, Thank you for taking the time to provide us your feedback. We are happy to know you enjoyed your stay with us and look forward to welcoming you back soon. Kind regards, Jeroen Elmendorp General Manager The Ritz-Carlton, Dubai

5 out of 5

Honeymoon to remember

One of the best hotels I've ever stayed at. Upon arriving the hotel takes your breath away with its beauty. The lobby is amazing. Rooms very comfortable and clean. Staff are a real pleasure and always willing to help with a smile. I'd recommend this hotel to anyone. Brilliant place.

Posted by on 20 Jun 2015

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4 out of 5

great family hotel

Great family friendly hotel.We had 2 children under 2. Book baby sitters as early as possible as they use external agency ! Great kids pool and play area -good kids clubs too although younger children need to be with adult. Great location a 2 min walk to loads of shops/rests

Posted by on 2 Nov 2010

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4 out of 5

Posted by on 3 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by Jeroen Elmendorp

Dear Guest, Thank you for choosing to stay with us and for providing us your feedback. We look forward to welcoming you back whenever your travels bring you back to Dubai. Kind regards, Jeroen Elmendorp General Manager The Ritz-Carlton, Dubai

5 out of 5
Nach wie vor super Hotel. Sehr freundliches Personal, wunderschöner Park und Strand, beste Lage am Walk!

Posted by on 24 Dec 2019

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Comment from Hotel Management

9 Jan 2020 by Jeroen Elmendorp

Dear Guest, We were delighted to read your review and thank you for choosing to stay with us again. We hope to have another opportunity to welcome you back. Kind regards, Jeroen Elmendorp General Manager The Ritz-Carlton, Dubai

5 out of 5
tres bon service competence et amabilité de l ensemble du personnel.bonne situation.hotel a taille humaine.les jardins et la plage sont un plus des plus agréables

Posted by on 23 Jul 2019

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Comment from Hotel Management

8 Aug 2019 by Jeroen Elmendorp

Dear Guest, Thank you for taking the time to provide us feedback on your stay. It was a pleasure to read your review and know the wonderful experience you had with us. Our Ladies and Gentlemen will be happy to know the difference they made and look forward to welcoming you back soon. Kind regards, Jeroen Elmendorp General Manager The Ritz-Carlton, Dubai

4 out of 5
Sehr freundliches Personal. Dinner-Regelung zu wenig klar definiert, resp. kompliziert!

Posted by on 22 Mar 2019

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Comment from Hotel Management

22 Mar 2019 by Jeroen Elmendorp

Dear Guest, It was a pleasure to receive your feedback. We are glad you enjoyed your stay in the resort though would like to apologize if our half-board package was not clear. This is an area we are working on to ensure our guests always have the right information. We look forward to welcoming you back soon. Best regards, Jeroen Elmendorp General Manager The Ritz-Carlton Dubai

5 out of 5

What makes the stay here so Special?

Easy to answer....EVERYTHING ! The 5 throughout the Rating subjects is well deserved. The 5 days we stayed at the Ritz Carlton JRB was simply perfect! The Attention of all the staff members, no matter what Position they have been Holding was exceptional. Friendly, customer focused and professional. The staff is going the extra mile for the comfort of its guests. The only Thing we would not want to repeat is coming over at the same period of the year. We would wait for another month, due to the fact that in September in the evening hours the hummidity is extremely high and the numerous possibilities to sit outside and enjoy a Relaxing dinner can not really be enjoyed. It's killing outside and you walk around with a wet Shirt throughout the evening. But "BRAVO" to the entire Ritz Carlton JRB Crew. Unforgettable stay.

Posted by , from Buelach/Switzerland on 14 Sep 2017

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Comment from Hotel Management

21 Sep 2017 by Richard Collins

Dear Hans and Nicole, Many thanks for taking the time to share your wonderful experience with us. I am delighted to know that my team have been taking brilliant care of you and you enjoyed every part of your stay at our resort. We all look forward to welcoming you back on your next visit to Dubai! Sincerely, Richard Collins General Manager

About the The Ritz-Carlton, Dubai

Location Jumeirah Beach Walk, Dubai,

Property Features

Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At The Ritz-Carlton, Dubai, you can cool off in one of the 6 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 9 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a free kid's club, a kids' pool and outdoor tennis courts. Free self parking and valet parking are available. A complete renovation of The Ritz-Carlton, Dubai was completed in November 2014. This 5-star Dubai hotel is smoke free.

  • 1 building
  • 294 guestrooms or units
  • 6 levels
  • 9 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 1998
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools -6
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts -4
  • Children's club (free)
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (33.1 km / 20.6 mi)
  • Property shuttles: Free cruise terminal shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Ritz-Carlton, Dubai offers 294 forms of air-conditioned accommodation with minibars and espresso makers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. 47-inch LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio (furnished)
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

La Baie – This beachfront restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Amaseena – Overlooking the garden, this buffet restaurant specialises in Middle Eastern cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Splendido – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Caravan – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast and brunch. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Blue Jade – Overlooking the garden, this restaurant specialises in Asian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

6 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a lazy river and a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Fitness classes on site
  • Boat tours on site
  • Bicycle rentals on site
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Hiking/biking trails on site
  • Surfing/boogie boarding nearby
  • Archery on site
  • Kayaking on site
  • Skydiving nearby
  • Motor boating on site
  • Windsurfing nearby
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Rowing or canoeing on site
  • Golf lessons available nearby

Spa Services

The Ritz-Carlton Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 600.0 per night.
  • Free cots (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1995
  • New Year's Eve (31 December) Gala Dinner per child: AED 900 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 160 per person (approximately)
  • Fee for in-room wired Internet: AED 100 per day (rates may vary)
  • Airport shuttle fee: AED 525 per vehicle (one-way)
  • Rollaway bed fee: AED 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ritz Carlton Dubai
  • Ritz Carlton Hotel Dubai
  • Ritz Carlton Dubai Hotel
  • Ritz-carlton Dubai Hotel
  • Ritz-carlton Dubai
  • The Ritz-Carlton Dubai International Financial Centre Hotel
  • The Ritz Carlton Dubai
  • The Ritz-Carlton, Dubai Hotel
  • The Ritz-Carlton, Dubai Dubai
  • The Ritz-Carlton, Dubai Hotel Dubai

You should know

  • The Ritz-Carlton, Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.