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4.4 out of 5

"Full of babies. Tiny hotel surrounded by very high skyscrapers 24 hour techno pop beat from nearby disco club " More

By a verified traveller on Sun 17 Nov 2019

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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
£428* Per night/room 14 Apr - 15 Apr

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Club Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean View Deluxe

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at The Ritz-Carlton, Dubai. During your stay, you're just a quick walk from Marina Beach. Enjoy features like free WiFi in public areas, free valet parking and a free cruise terminal shuttle.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with a beachfront location at La Baie, one of the property's 8 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Splash around at the lazy river or swim in the 6 outdoor pools
  • Indulge with body treatments, reflexology or deep-tissue massages at the spa
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a private beach, 4 outdoor tennis courts and a gym
  • Steps from Marina Beach and 9 minutes by car from Emirates Golf Club
  • Free cruise terminal shuttle service

The Ritz-Carlton, Dubai ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Ritz-Carlton, Dubai

Everyone (3) Couples (3) Family (7)
3 out of 5
Full of babies. Tiny hotel surrounded by very high skyscrapers 24 hour techno pop beat from nearby disco club

Posted by on 17 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by Jeroen Elmendorp

Dear Guest, Thank you for choosing to stay with us and for providing us your feedback. On behalf of the team please allow me to apologize for the drop in experience you had with us. We would love to welcome you back and deliver the true Ritz Carlton experience. Kind regards, Jeroen Elmendorp General Manager The Ritz-Carlton, Dubai

5 out of 5
We enjoyed the Ritz very much. We booked Half-Board and where however dissapointed, that there where lots of meals not covered in the plan. It was clear for the drinks which are in general very expensive. The hotel changed the ruling in one restaurant during our stay as well, which was also not communicated. Other than that food very good and a lovely stay.

Posted by , from Zürich on 13 Oct 2019

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Comment from Hotel Management

27 Oct 2019 by Jeroen Elmendorp

Dear Robert, Thank you for providing us your feedback. We would like to apologize for the inconvenience cause with regards to our restaurant supplemental charges on half-board. We do try and ensure there is a variety of dishes included in the plan and will bring this up with our F&B team. I do hope that this one instance did not take away from what I hope was a positive experience and that we have another opportunity to welcome you back. Kind regards, Jeroen Elmendorp General Manager The Ritz-Carlton, Dubai

5 out of 5
Location was excellent, on the beach close to the marina.

Posted by on 27 Sep 2019

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Comment from Hotel Management

9 Oct 2019 by Jeroen Elmendorp

Dear Guest, Thank you for taking the time to provide us your feedback. We are happy to know you enjoyed your stay with us and look forward to welcoming you back soon. Kind regards, Jeroen Elmendorp General Manager The Ritz-Carlton, Dubai

5 out of 5

Honeymoon to remember

One of the best hotels I've ever stayed at. Upon arriving the hotel takes your breath away with its beauty. The lobby is amazing. Rooms very comfortable and clean. Staff are a real pleasure and always willing to help with a smile. I'd recommend this hotel to anyone. Brilliant place.

Posted by on 20 Jun 2015

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4 out of 5

great family hotel

Great family friendly hotel.We had 2 children under 2. Book baby sitters as early as possible as they use external agency ! Great kids pool and play area -good kids clubs too although younger children need to be with adult. Great location a 2 min walk to loads of shops/rests

Posted by on 2 Nov 2010

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2 out of 5

Posted by on 1 Jan 2024

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5 out of 5
Magnifique hôtel et service remarquable je dirais le meilleur que j'ai pu faire dans le monde un vrai 5 étoiles personnel à l'écoute au petits soins que se soit à la réception dans la chambre les housekeeper le personnel de la piscine les voiturier un sans faute tous agréables les uns que les autres. l'emplacement de l'hôtel à quelques mètres de jbr des restaurants.. la piscine principale très belle spacieuse une belle plage avec des transats plus que confortables sa donne envie d'y revenir sans hésiter je recommande cette hôtel que ce soit en famille ou en couple. Un voyage en couple avec notre petit de un an qui nous à permis de passé un moment exceptionnel à dubai. Nous avons pu bénéficier d'une belle offre au mois de mai en y séjournant 10 nuits. Merci nous reviendrons.

Posted by on 23 Jun 2021

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4 out of 5

Posted by on 3 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by Jeroen Elmendorp

Dear Guest, Thank you for choosing to stay with us and for providing us your feedback. We look forward to welcoming you back whenever your travels bring you back to Dubai. Kind regards, Jeroen Elmendorp General Manager The Ritz-Carlton, Dubai

5 out of 5
Nach wie vor super Hotel. Sehr freundliches Personal, wunderschöner Park und Strand, beste Lage am Walk!

Posted by on 24 Dec 2019

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Comment from Hotel Management

9 Jan 2020 by Jeroen Elmendorp

Dear Guest, We were delighted to read your review and thank you for choosing to stay with us again. We hope to have another opportunity to welcome you back. Kind regards, Jeroen Elmendorp General Manager The Ritz-Carlton, Dubai

5 out of 5
tres bon service competence et amabilité de l ensemble du personnel.bonne situation.hotel a taille humaine.les jardins et la plage sont un plus des plus agréables

Posted by on 23 Jul 2019

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Comment from Hotel Management

8 Aug 2019 by Jeroen Elmendorp

Dear Guest, Thank you for taking the time to provide us feedback on your stay. It was a pleasure to read your review and know the wonderful experience you had with us. Our Ladies and Gentlemen will be happy to know the difference they made and look forward to welcoming you back soon. Kind regards, Jeroen Elmendorp General Manager The Ritz-Carlton, Dubai

About the The Ritz-Carlton, Dubai

Location Jumeirah Beach Walk, Dubai,

Property Features

Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At The Ritz-Carlton, Dubai, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 8 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a free kid's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available. This 5-star Dubai hotel is smoke free.

  • 1 building
  • 294 guestrooms or units
  • 6 levels
  • 8 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 2 bars or lounges
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 1998
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Coffee shop

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 6
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Metro station: Jumeirah Beach Residence 1 Tram Stop (0.5 km / 0.3 mi)
  • Property shuttles: Free cruise terminal shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Ritz-Carlton, Dubai offers 294 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. 47-inch LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio (furnished)
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

La Baie – This beachfront restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Amaseena – Overlooking the garden, this buffet restaurant specialises in Middle Eastern cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Splendido – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Caravan – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast and brunch. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Blue Jade – Overlooking the garden, this restaurant specialises in Asian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

A private beach and 4 outdoor tennis courts are featured at the hotel. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Fitness classes on site
  • Boat tours on site
  • Bicycle rentals on site
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Hiking/biking trails on site
  • Surfing/bodyboarding nearby
  • Archery on site
  • Kayaking on site
  • Skydiving nearby
  • Motor boating on site
  • Windsurfing nearby
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Rowing or canoeing on site
  • Golf lessons available nearby

Spa Services

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The Ritz-Carlton, Dubai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 350.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2400
  • New Year's Eve (31 December) Gala Dinner per child: AED 500 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 160 per person
  • Fee for in-room wired Internet: AED 100 per day (rates may vary)
  • Airport shuttle fee: AED 525 per vehicle (one-way)
  • Rollaway bed fee: AED 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ritz Carlton Dubai
  • Ritz Carlton Hotel Dubai
  • Ritz Carlton Dubai Hotel
  • Ritz-carlton Dubai Hotel
  • Ritz-carlton Dubai
  • The Ritz-Carlton Dubai International Financial Centre Hotel
  • The Ritz Carlton Dubai
  • The Ritz-Carlton, Dubai Hotel
  • The Ritz-Carlton, Dubai Dubai
  • The Ritz-Carlton, Dubai Hotel Dubai

You should know

  • Pool access available from 9:00 AM to 6:30 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key

National Rating

This property has received its official star rating from Visit Dubai Department of Economy and Tourism.

  • Country specific national/official rating Visit Dubai Department of Economy and Tourism
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.