23 Feb 2017 by Hossam Mansour
Dear Guest, We have passed on your compliments to the rest of our team, who were very pleased of your gesture. Your kind remarks and valuable feedback will go a long way in motivating our entire team. We have noted you comments in regards to the cleanliness and your valued feedback is really helpful and important to us in delivering the utmost priority to provide our guests the highest level of quality and service. We sincerely looking forward to welcome you back again soon Best regards, Hossam Mansour General Manager
Towers Rotana offers its guests an outdoor pool, a health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Public spaces have free WiFi. There's an onsite 24-hour business centre. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Towers Rotana. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Dubai hotel.
Available in all rooms: Free WiFi , Wired internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Free RV, bus, truck parking , Parking (limited spaces)
Towers Rotana offers 375 forms of accommodation with minibars and laptop-compatible safes. This Dubai hotel provides complimentary wireless Internet access. Bathrooms include designer toiletries, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.
FLAVOURS ON TWO – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
TEATRO – This fine-dining restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
LONGS BAR – This bar specialises in international cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
WRAPS – This café specialises in international cuisine and serves breakfast and lunch. Reservations are required. Open daily.
AQUARIUS – Overlooking the pool, this rooftop bar specialises in international cuisine and serves lunch and light fare. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Children aged under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, health club or fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.