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4.0 out of 5

"On the final full day of our holiday the pool was closed at lunchtime. Obviously this caused us some annoyance but the staff at Towers Rotana could no ... " More

By a verified traveller on Thu 28 Nov 2019

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Hotel Description

Our customers tell us that they can't get enough of the overall value at Towers Rotana. During your stay, you'll be within walking distance of Dubai Mall. Enjoy features like free WiFi in public areas, free valet parking and a free beach shuttle. Built in 2000, this 4-star hotel has 375 rooms over 30 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with separate sitting areas, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Free valet parking and Motorhome/coach/lorry parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised activities for kids and concierge services
  • On-site recreation includes a golf course, a health club and a steam room
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • 7 minutes by car from Dubai Mall and 10 minutes from Burj Khalifa
  • Free beach and shopping centre shuttle service

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£64* Per night/room 29 Feb - 1 Mar

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite (Rotana )

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Towers Rotana ratings based on 12 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Towers Rotana

Everyone (3) Business (2) Couples (1) Family (3) Other (2)
5 out of 5
On the final full day of our holiday the pool was closed at lunchtime. Obviously this caused us some annoyance but the staff at Towers Rotana could not have been more understanding. They arranged for us to go to the Villa Rotana for the day and use their facilities. This was exceptional service and meant that they will REMAIN our hotel of choice in Dubai. Thanks to all at both hotels. Exceptional service very much appreciated by my wife and myself. Where else would we celebrate our wedding anniversary. See you next year.

Posted by on 28 Nov 2019

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4 out of 5
Customer service was great. Good pool apart from the walk down out and back up another building.

Posted by , from London on 23 Apr 2019

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4 out of 5
Pros: Friendly and helpful staff.
Cons: Mini bar snack prices.
Friendly and helpful staff. Very good facilities.

Posted by , from UK on 29 Sep 2017

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3 out of 5

Be warey of this Hotel

On arriving at the hotel, having booked a Club Room, I was told that the Club lounge was closed for 12 weeks for renovation. Having paid for the "extras" commensurate with a Club room, the only "offer" was 25% of food and drink. The Management seemed unable to grasp that in the Club Lounge food/drink/refreshments were free, so 25% off was not an option. I asked for a 25% reduction on my Room Rate[...]. An improved offer on food and drink was grudgingly made, but it was still not free [...]. However I put all this on a well respected Hotel/Travel website (Tp-Adv), which has produced an excellent response from the Hotel and a promise of a free night in the future.

Posted by on 2 Dec 2010

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4 out of 5

good hotel

the aircon was a bit noisy the 1st night-i didn't know it was this though !- you can turn it down or off easily though.

Posted by on 30 Aug 2010

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4 out of 5

Zentrales Hotel für eine Städtereise

Das Hotel war gut gelegen nahe der Metrostation. Das Personal war sehr freundlich, das Zimmer gross mit zwei bequemen Betten. Das Frühstückbueffet war gross und reichhaltig.

Posted by , from Aarau on 15 Apr 2018

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3 out of 5
Bien placé Mais pas propre Personnel accueillant

Posted by , from lausanne on 20 Feb 2017

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Comment from Hotel Management

23 Feb 2017 by Hossam Mansour

Dear Guest, We have passed on your compliments to the rest of our team, who were very pleased of your gesture. Your kind remarks and valuable feedback will go a long way in motivating our entire team. We have noted you comments in regards to the cleanliness and your valued feedback is really helpful and important to us in delivering the utmost priority to provide our guests the highest level of quality and service. We sincerely looking forward to welcome you back again soon Best regards, Hossam Mansour General Manager

4 out of 5

Gutes Business Hotel

Pros: Lage, Komfort und Service des Hotels im Zentrum (Sheik Zayed Rd) Nähe zur Metro Station (Finance Center)
Cons: Pick-up / drop-off am Airport sollte für häufige Gäste gratis sein.
Location: Finance district, mit Metro / Taxi alles erreichbar.
Als häufiger Gast im Hotel, war early check-in nach Ankunft um 05.00h aus PEK super! Sehr freundliches Personal, flexibel, zuverlässig!

Posted by , from Zug / Switzerland on 16 Dec 2016

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4 out of 5

Découverte Dubai

Bon hôtel, très bon petit déjeuner personnel agréable

Posted by on 2 Jan 2016

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5 out of 5

Tussenstop

Ideaal gelegen. Vlak bij metro. Top ontvangst. Mooie kamer en prima ontbijt.

Posted by on 31 Dec 2015

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Property Features

Towers Rotana offers its guests a golf course, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A sauna, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Towers Rotana. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 375 guestrooms or units
  • 30 levels
  • 3 dining venues
  • 895.66 sq. m of conference space
  • Built in 2000
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free valet parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (12.8 km / 8 mi)
  • Metro station: Financial Centre Station (0.6 km / 0.4 mi)
  • Property shuttles: Free beach shuttle and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and RV/bus/truck parking

Room Amenities

Towers Rotana offers 375 forms of air-conditioned accommodation with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries and hairdryers. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

FLAVOURS ON TWO – This theme restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

TEATRO – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

LONGS BAR – This bar specialises in international cuisine and serves lunch and dinner. Reservations are required. Open selected days.

WRAPS – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Reservations are required. Open daily.

AQUARIUS – Overlooking the pool, this rooftop bar specialises in international cuisine and serves lunch and light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Safari nearby
  • Golfing nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby 15
  • Scuba diving nearby 15

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.
  • Free cots (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • UnionPay
  • Parking height restrictions apply
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per day
  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 105 for adults and AED 52.50 for children (approximately)
  • Fee for in-room wired Internet: AED 80 per day (rates may vary)
  • Airport shuttle fee: AED 320 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Towers Rotana
  • Rotana Dubai Towers
  • Rotana Hotel
  • Towers Rotana Dubai
  • Towers Rotana Dubai Hotel
  • Towers Rotana Hotel
  • Towers Rotana - Dubai Hotel Dubai
  • Towers Rotana Hotel Dubai
  • Towers Rotana Hotel
  • Towers Rotana
  • Towers Rotana Dubai
  • Towers Rotana Hotel Dubai

You should know

  • Towers Rotana offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
url importing https://www.ebookers.com/Dubai-Hotels-Towers-Rotana.h691415-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.