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Hotel Description

Our customers tell us they can't get enough of voco Dubai - an IHG Hotel's great location. During your stay, you'll be connected to the convention centre and within walking distance of Dubai World Trade Centre. You'll find features such as free WiFi in public areas, free valet parking and a free manager's reception. Built in 2010, this 5-star hotel has 471 rooms over 51 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with Select Comfort beds, deep-soaking bathtubs and 24-hour room service
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Celsius
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to reflexology, massages or manicures and pedicures at Spa Zen
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have great things to say about the location and the size of the guestrooms
  • 5 minutes by car from Dubai Mall and 6 minutes from Burj Khalifa
  • Free beach, ferry terminal and theme park shuttle service

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£46* Per night/room 16 Jul - 17 Jul

Premier Suite, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Royal Suite, Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, Non Smoking (Scenic)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Double Bed, Smoking (Ambassador)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max

voco Dubai - an IHG Hotel ratings based on 19 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for voco Dubai - an IHG Hotel

Everyone (9) Couples (5) Family (4) Other (1)
3 out of 5
Friendly staff and helpful around breakfast area However the housekeeping was sub standard

Posted by on 2 Aug 2019

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Comment from Hotel Management

14 Aug 2019 by Guest Relations Manager

Dear Guest Thank you so much for choosing voco Dubai and for sharing your feedback, we sincerely apologize with regards to the inconvenience that you had faced, we will investigate and rectify the issue. We look forward to welcome you back again soon Regards Adnan Zafar Guest Relations Manager

4 out of 5
Liked the gym, didn't like the service at breakfast

Posted by on 23 Mar 2019

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4 out of 5
Good funcțional hotel. Gym was too d and too small; breakfast buffet could be more generous.

Posted by on 13 Mar 2019

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Comment from Hotel Management

29 Mar 2019 by Guest Relations Manager

Dear Guest Thank you so much for choosing Nassima Royal Hotel Dubai and for sharing your feedback in Expedia. I am pleased that you enjoyed your stay with us. We look forward to welcome you again soon Regards Adnan Zafar Guest Relations Manager

1 out of 5

Posted by on 18 Dec 2018

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Comment from Hotel Management

21 Dec 2018 by Guest Relations Manager

Dear Guest Thank you so much for choosing Nassima Royal Hotel and sharing your feedback on Expedia, We apologize for the inconvenience you faced regarding the hot water. Rest assured that we will investigate and rectify the issue. We look forward to welcome you again soon. Regards, Adnan Zafar Guest Relations Manager

5 out of 5
We arrived at the hotel and had a few problems with our room. The first room had a bad smell in the bathroom and hair on the sofa. The second room was an upgrade an in much better shape however after 3 days of staying there we noticed the water was coming out of the shower cubicle. The third room was a further upgrade and had no problems what so ever. Whilst the house keeping may not be to the best standard particularly for a five star hotel in Dubai, the customer service is definitely to a five star standard where any problem encountered was taken seriously and dealt with effectively. The duty manager Adnan was of great help alongside the front of house staff.

Posted by on 12 Dec 2018

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Comment from Hotel Management

16 Dec 2018 by Guest Relations Manager

Dear Guest Thank you so much for choosing Nassima Royal Hotel Dubai and for sharing your detailed feedback in Expedia. I am pleased that you enjoyed your stay with us. We look forward to welcome you again soon Regards Adnan Zafar Guest Relations Manager

5 out of 5
Hotel staff and service was amazing. We enjoyed 4 days in a club room and the lounge staff were extremely attentive and looked after us so well, we were made to feel very special!

Posted by , from UK on 14 Nov 2018

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Comment from Hotel Management

16 Nov 2018 by Guest Relations Manager

Dear Guest Thank you so much for choosing Nassima Royal Hotel Dubai and for sharing your feedback in Expedia. I am pleased that you enjoyed your stay with us. We look forward to welcome you again soon Regards Adnan Zafar Guest Relations Manager

4 out of 5

Nice hotel in Nizwa

We are a couple and stayed only for one night. But it really was a good experience.

Posted by on 13 Feb 2018

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5 out of 5

Nice hotel and easy access to malls shopping cente

Very friendly staff, make you feel at home, rooms are clean and well designed

Posted by , from Kuwait on 29 Nov 2016

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5 out of 5

Business/Leisure Trip

This hotel had one of the nicest staff I have ever met! Very polite, friendly and helpful! Great location and beautiful views!

Posted by on 23 Mar 2016

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5 out of 5

wonderful staff and hotel

Only one issue to report. Booked a Deluxe room knowing as a Gold member we would be upgraded to Royal Club. Even with our agent calling them direct, the hotel kept stating we had a Superior Room. If we didn't have an email chain from the hotel manager Rami we would not have been allocated the correct room. Definitely a systems issue with the hotels bookings which needs to be addressed. The staff, food, Royal Club room, amenities, pool, toilets, gym etc. were all 1st class. Out with the room booking issues and subsequent rooms we were offered which was extremely poor, i cannot fault anything else hence top ratings for all.

Posted by on 24 Sep 2014

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About the voco Dubai - an IHG Hotel

Location Plot 49 Sheikh Zayed Road, Dubai, 9940

Property Features

Voco Dubai - an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 2971 square feet (276 square metres) and includes conference centres. A kids' pool, a hot tub, and a sauna are also featured at the luxury voco Dubai - an IHG Hotel. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 471 guestrooms or units
  • 51 levels
  • 3 dining venues
  • 2 coffee shops
  • 2971 sq ft of conference space
  • 276 sq. m of conference space
  • Built in 2010
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (11.2 km / 6.9 mi)
  • Metro station: Emirates Towers Station (1 km / 0.6 mi)
  • Property shuttles: Free ferry terminal shuttle, beach shuttle, theme park shuttle, and shopping centre shuttle; airport shuttle and bus station shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Voco Dubai - an IHG Hotel offers 471 forms of air-conditioned accommodation with minibars and a safe. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with satellite channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Select Comfort beds
  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Netflix
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

The hotel hosts a free manager's reception daily.

Celsius – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Corner Cafe – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Happy hour is offered. Open daily.

Tresind – This restaurant specialises in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Alhan – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.

Bar 51 – This bar specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Snorkelling on site
  • Waterskiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Fitness classes on site
  • Sailing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Spa Services

Spa Zen has 8 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 12
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at voco Dubai - an IHG Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Long-term renters welcome. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Long-term renters welcome.

  • Long-term renters welcome
  • Debit cards not accepted
  • Car recommended
  • Staffed front desk
  • Service animals not allowed
  • Parking height restrictions apply
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 115 for adults and AED 57.5 for children (approximately)
  • Airport shuttle fee: AED 170 per vehicle (one-way, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Radisson Royal
  • Radisson Dubai Royal
  • Radisson Hotel Royal Dubai
  • Radisson Royal
  • Radisson Royal Dubai
  • Radisson Royal Dubai Hotel
  • Radisson Royal Hotel
  • Royal Hotel Dubai Radisson
  • Royal Radisson Hotel
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You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Voco Dubai - an IHG Hotel offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.