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4.8 out of 5

"If you want quiet luxurious relaxation this is the place. Dubai is clean, modern, safe but WA is on the palm perifery away from the crowd but close to ... " More

By a verified traveller on Tue 06 Feb 2018

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KING SUPERIOR ROOM

Bed Count 1 King Bed Maximum Occupancy 3 Max
£146* Per night/room 30 Jul - 31 Jul

PEARL CLUB SEA VIEW KING ROOM

Bed Count 1 King Bed Maximum Occupancy 3 Max

WALDORF ASTORIA SUITE WITH SEA VIEW

Bed Count 1 King Bed Maximum Occupancy 4 Max

PEARL CLUB SUITE

Bed Count 1 King Bed Maximum Occupancy 4 Max

KING DELUXE SUITE WITH SEA VIEW

Bed Count 1 King Bed Maximum Occupancy 4 Max

TWO QUEEN BED DELUXE WITH PALM SEA VIEW

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Waldorf Astoria Dubai Palm Jumeirah's great location gets high marks from our customers. During your stay, you'll be close to Burj Al Arab. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle.

  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy Italian cuisine with a beachfront location at Social by Heinz Beck, one of the property's 5 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with facials, manicures and pedicures or body treatments at Waldorf Astoria Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, tennis courts and a gym
  • Guests have great things to say about the location and the size of the guestrooms
  • 8 minutes by car from Aquaventure and 13 minutes from Nakheel Mall
  • Free local-area shuttle service

Waldorf Astoria Dubai Palm Jumeirah ratings based on 33 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Waldorf Astoria Dubai Palm Jumeirah

Everyone (16) Couples (11) Family (5) Other (1)
5 out of 5

Posted by on 8 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Waldorf Astoria Management

We would like to thank you for taking your time to review our property. We hope you had an unforgettable experience. We look forward to welcoming you back in the near future.

5 out of 5

Luxury away from the bustle

If you want quiet luxurious relaxation this is the place. Dubai is clean, modern, safe but WA is on the palm perifery away from the crowd but close to the city. Recommend half board so there's no need to leave it.

Posted by , from London on 6 Feb 2018

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5 out of 5

Excellent hotel to do nothing

Pros: half board was brilliant. so much choice. Rooms were lovely
Cons: There is building works next to the hotel that caused some noise, particularly early morning. There was not a lot happening in the evenings.
Location: Not much to do around the hotel so use this hotel if you want to stay there and not do anything.
The rooms are lovely and the staff attentive. The pool was nice and there was enough sun loungers for everyone. Half board option was superb. The location is obviously far from mainland Dubai but if you want a place to chill with minimum sightseeing, this is the place. Quite a few families with children.

Posted by , from London on 17 Nov 2017

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5 out of 5

Faultless...

Really enjoyable stay at the Waldorf Astoria with my daughter. The hotel is fabulous, as you would expect. All of the staff from Reception, Housekeeping, Restaurant and Pool Attendants were simply First Class. Really cannot fault anything about our stay. Will be returning again soon.

Posted by on 20 Feb 2017

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4 out of 5

it,s good for single

big room but no sound proof staff very friendly. nice beach

Posted by on 22 Jun 2014

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4 out of 5
Sehr freundliche Personal, sehr gute und Auswahl reiche Frühstück, sehr ruhig.

Posted by on 1 May 2022

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3 out of 5
l'emplacement sur la palme

Posted by on 6 Jan 2022

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Comment from Hotel Management

14 Jan 2022 by Katy L

Merci d'avoir pris le temps de nous faire part de votre avis. Votre retour nous est précieux. Nous sommes désolés d’apprendre que votre récent séjour n’a pas répondu à vos attentes en matière de service et je ne manquerai pas de partager vos commentaires avec nos équipes. Nous espérons pouvoir vous accueillir à nouveau dans de meilleurs conditions. Bien cordialement,

5 out of 5
Hervorragendes Hotel, Bar könnte etwas belebt werden, kein Pool Bar. Alles Andere TOP und Personal super freundlich.

Posted by on 5 Dec 2021

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Comment from Hotel Management

24 Jan 2022 by Katy L

Vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,

5 out of 5
Einfach alles grossartig.....!!

Posted by on 8 Sep 2021

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Comment from Hotel Management

21 Sep 2021 by Waldorf Astoria Dubai Palm Jumeirah

Thank you so much for your excellent review. We will share your comments with the team who will be delighted to read your kind words. We are so glad you enjoyed your stay and we hope to see you again soon.

5 out of 5
Ideale Lage des Hotels zwischen Dubai City und Dubai Marina gelegen. Tolles Frühstück Buffet und tolle eigene Beach mit einzigartiger Sicht auf Dubai Marina!

Posted by on 22 Mar 2020

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Comment from Hotel Management

22 Mar 2020 by Waldorf Astoria Management

We would like to thank you for taking your time in reviewing our property. We certainly appreciate your thoughts on our hotel. We hope you had a memorable experience and we look forward to welcoming you again..

About the Waldorf Astoria Dubai Palm Jumeirah

Location Crescent Road, The Palm Jumeirah, Dubai, 24988

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Waldorf Astoria Dubai Palm Jumeirah, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a children's pool, a steam room and a fitness centre. Free self parking and valet parking are available. This 5-star Dubai hotel is smoke free.

  • 1 building
  • 319 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 bars or lounges
  • 14811 sq ft of conference space
  • 1376 sq. m of conference space
  • Built in 2013
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Waldorf Astoria Dubai Palm Jumeirah offers 319 accommodations with MP3 docking stations and DVD players. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LED televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and bidets. This Dubai hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Private balcony (furnished)
  • Deep-soaking bath
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • DVD player
  • Espresso maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Bidet
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Social by Heinz Beck – This beachfront restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

LAO – Overlooking the pool and garden, this restaurant specialises in Vietnamese cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Mezzerie – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Palm Avenue – This beachfront restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Peacock Alley – Overlooking the pool and garden, this coffee shop specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

A private beach and a marina are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Tennis lessons on site
  • Kayaking on site
  • Waterskiing on site
  • Windsurfing on site
  • Parasailing on site

Spa Services

Waldorf Astoria Spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Waldorf Astoria Dubai Palm Jumeirah offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

All guests must show a valid passport and ID upon arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. On-site PCR COVID-19 testing is available for a AED 250 fee. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • On-site COVID-19 testing (PCR) is available
  • LGBTQ friendly
  • UnionPay
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AED 170 for adults and AED 85 for children (approximately)
  • Fee for in-room wireless Internet: AED 100 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AED 100 per day (rates may vary)
  • Airport shuttle fee: AED 395 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Waldorf Astoria Dubai Palm Jumeirah
  • Waldorf Astoria Hotel Dubai Palm Jumeirah
  • Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Hotel Waldorf Astoria Dubai Palm Jumeirah Dubai
  • Dubai Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Hotel Waldorf Astoria Dubai Palm Jumeirah
  • Waldorf Astoria Dubai Palm Jumeirah Dubai
  • Waldorf Astoria Hotel
  • Waldorf Astoria
  • Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Waldorf Astoria Dubai Palm Jumeirah Dubai
  • Waldorf Astoria Dubai Palm Jumeirah Hotel Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.