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4.8 out of 5

"If you want quiet luxurious relaxation this is the place. Dubai is clean, modern, safe but WA is on the palm perifery away from the crowd but close to ... " More

By a verified traveller on Tue 06 Feb 2018

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Hotel Description

Waldorf Astoria Dubai Palm Jumeirah's great location gets high marks from our customers. During your stay, you'll be close to Aquaventure. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle. Built in 2013, this 5-star hotel has 319 rooms over 5 floors. Free wired Internet and deep-soaking bathtubs are available in all rooms.

  • Air-conditioned rooms with furnished balconies, deep-soaking bathtubs and MP3 docking stations
  • Free WiFi in some public areas
  • Free valet parking
  • Enjoy Italian cuisine with a beachfront location at Social by Heinz Beck, one of the property's 4 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with body wraps, massages or body treatments at Waldorf Astoria Spa
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a 24-hour fitness centre
  • Guests have great things to say about the location and the size of the guestrooms
  • 2.5 miles (4 km) from Aquaventure and 8.8 miles (14.2 km) from Dubai Marina
  • Free local-area shuttle service

KING SUPERIOR ROOM

Bed Count 1 King Bed Maximum Occupancy 3 Max
£194* Per night/room 23 Feb - 24 Feb

PEARL CLUB SEA VIEW KING ROOM

Bed Count 1 King Bed Maximum Occupancy 3 Max

WALDORF ASTORIA SUITE WITH SEA VIEW

Bed Count 1 King Bed Maximum Occupancy 4 Max

PEARL CLUB SUITE

Bed Count 1 King Bed Maximum Occupancy 4 Max

KING DELUXE SUITE WITH SEA VIEW

Bed Count 1 King Bed Maximum Occupancy 4 Max

TWO QUEEN BED DELUXE WITH PALM SEA VIEW

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Waldorf Astoria Dubai Palm Jumeirah ratings based on 26 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Waldorf Astoria Dubai Palm Jumeirah

Everyone (14) Couples (8) Family (3) Other (1)
5 out of 5

Luxury away from the bustle

If you want quiet luxurious relaxation this is the place. Dubai is clean, modern, safe but WA is on the palm perifery away from the crowd but close to the city. Recommend half board so there's no need to leave it.

Posted by , from London on 6 Feb 2018

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5 out of 5

Excellent hotel to do nothing

Pros: half board was brilliant. so much choice. Rooms were lovely
Cons: There is building works next to the hotel that caused some noise, particularly early morning. There was not a lot happening in the evenings.
Location: Not much to do around the hotel so use this hotel if you want to stay there and not do anything.
The rooms are lovely and the staff attentive. The pool was nice and there was enough sun loungers for everyone. Half board option was superb. The location is obviously far from mainland Dubai but if you want a place to chill with minimum sightseeing, this is the place. Quite a few families with children.

Posted by , from London on 17 Nov 2017

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5 out of 5

Faultless...

Really enjoyable stay at the Waldorf Astoria with my daughter. The hotel is fabulous, as you would expect. All of the staff from Reception, Housekeeping, Restaurant and Pool Attendants were simply First Class. Really cannot fault anything about our stay. Will be returning again soon.

Posted by on 20 Feb 2017

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4 out of 5

it,s good for single

big room but no sound proof staff very friendly. nice beach

Posted by on 22 Jun 2014

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5 out of 5

Posted by on 14 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by Waldorf Astoria Management

We would like to thank you for taking your time to rate our property. We hope you had an unforgettable experience and look forward to welcoming you back soon.

5 out of 5
Super Preis Leistungsverhältnis. Sie geben sich sehr mühe einen zu verwöhnen.

Posted by on 9 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Waldorf Astoria Management

We would like to thank you for taking your time to review our property. We hope you had an unforgettable experience. We look forward to welcoming you back in the near future.

5 out of 5
Tout était parfait, le personnel est souriant, discret et efficace, l’hôtel est magnifique, confortable et de taille agréable, la plage est belle! Les chambres sont spacieuses et très bien équipées, tranquilles.

Posted by on 7 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Waldorf Astoria Management

We thank you for taking your time in reviewing our property. We certainly appreciate your thoughts on our team members and hotel. We hope you had a memorable experience and we look forward to welcoming you in the near future.

4 out of 5

Posted by on 12 Jan 2020

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Comment from Hotel Management

20 Jan 2020 by Waldorf Astoria Management

We would like to thank you for taking your time to review our property. Your feedback is of utmost importance to us and highly appreciated. We hope you had a memorable experience and we look forward to welcoming you back soon.

5 out of 5
Der Staff war sensationell und immer für uns da, liebenswert, aufmerksam und super freundlich. Die Restaurants, sowie der Stand haben und gut gefallen und mit dem Shuttlebus ist man auch schnell in der Emirates Mall, wer noch weiter will, kann dann bequem die Metro nehmen.

Posted by on 7 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by Waldorf Astoria Management

We would like to thank you for taking your time in reviewing our property. We certainly appreciate your thoughts on our team members and hotel. We hope you had a memorable experience and we look forward to welcoming you in the near future.

5 out of 5

Posted by on 4 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by Waldorf Astoria Management

Thank you for taking the time to review our property. We hope you had a memorable experience and we look forward to welcoming you back soon.

About the Waldorf Astoria Dubai Palm Jumeirah

Location Crescent Road, The Palm Jumeirah, Dubai, 24988

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Waldorf Astoria Dubai Palm Jumeirah, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a kids' pool, an outdoor tennis court and a 24-hour fitness centre. Free valet parking is available. This 5-star Dubai hotel is smoke free.

  • 1 building
  • 319 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 14811 sq ft of conference space
  • 1376 sq. m of conference space
  • Built in 2013
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools -3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (41 km / 25.5 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Waldorf Astoria Dubai Palm Jumeirah offers 319 forms of air-conditioned accommodation with MP3 docking stations and DVD players. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LED televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. This Dubai hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Private balcony (furnished)
  • Deep-soaking tub
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • DVD player
  • Espresso maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Social by Heinz Beck – This beachfront restaurant specialises in Italian cuisine and only serves dinner.Guests can enjoy drinks at the bar. Reservations are required.

LAO – Overlooking the pool and garden, this restaurant specialises in Vietnamese cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Mezzerie – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Palm Avenue – This beachfront restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Peacock Alley – Overlooking the pool and garden, this coffee shop specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Tennis lessons on site
  • Kayaking on site
  • Waterskiing on site
  • Windsurfing on site
  • Parasailing on site

Spa Services

Waldorf Astoria Spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

All guests must show a valid passport and ID upon arrival. For more information, please contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AED 145 for adults and AED 77.5 for children (approximately)
  • Fee for in-room wireless Internet: AED 100 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AED 100 per day (rates may vary)
  • Airport shuttle fee: AED 395 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Waldorf Astoria Dubai Palm Jumeirah
  • Waldorf Astoria Hotel Dubai Palm Jumeirah
  • Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Hotel Waldorf Astoria Dubai Palm Jumeirah Dubai
  • Dubai Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Hotel Waldorf Astoria Dubai Palm Jumeirah
  • Waldorf Astoria Dubai Palm Jumeirah Dubai
  • Waldorf Astoria Hotel
  • Waldorf Astoria
  • Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Waldorf Astoria Dubai Palm Jumeirah Dubai
  • Waldorf Astoria Dubai Palm Jumeirah Hotel Dubai

You should know

  • Waldorf Astoria Dubai Palm Jumeirah offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.