9 Mar 2020 by Waldorf Astoria Management
We would like to thank you for taking your time to review our property. We hope you had an unforgettable experience. We look forward to welcoming you back in the near future.
14 Jan 2022 by Katy L
Merci d'avoir pris le temps de nous faire part de votre avis. Votre retour nous est précieux. Nous sommes désolés d’apprendre que votre récent séjour n’a pas répondu à vos attentes en matière de service et je ne manquerai pas de partager vos commentaires avec nos équipes. Nous espérons pouvoir vous accueillir à nouveau dans de meilleurs conditions. Bien cordialement,
24 Jan 2022 by Katy L
Vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,
21 Sep 2021 by Waldorf Astoria Dubai Palm Jumeirah
Thank you so much for your excellent review. We will share your comments with the team who will be delighted to read your kind words. We are so glad you enjoyed your stay and we hope to see you again soon.
22 Mar 2020 by Waldorf Astoria Management
We would like to thank you for taking your time in reviewing our property. We certainly appreciate your thoughts on our hotel. We hope you had a memorable experience and we look forward to welcoming you again..
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Waldorf Astoria Dubai Palm Jumeirah, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a children's pool, a steam room and a fitness centre. Free self parking and valet parking are available. This 5-star Dubai hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Wired internet access - surcharge
Free self parking , Free valet parking
Waldorf Astoria Dubai Palm Jumeirah offers 319 accommodations with MP3 docking stations and DVD players. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LED televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and bidets. This Dubai hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Social by Heinz Beck – This beachfront restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
LAO – Overlooking the pool and garden, this restaurant specialises in Vietnamese cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mezzerie – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Palm Avenue – This beachfront restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Peacock Alley – Overlooking the pool and garden, this coffee shop specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.
A private beach and a marina are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Waldorf Astoria Spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Waldorf Astoria Dubai Palm Jumeirah offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport and ID upon arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. On-site PCR COVID-19 testing is available for a AED 250 fee. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.