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4.8 out of 5

"If you want quiet luxurious relaxation this is the place. Dubai is clean, modern, safe but WA is on the palm perifery away from the crowd but close to ... " More

By a verified traveller on Tue 06 Feb 2018

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Club King Room with Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Waldorf Astoria Suite with Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club King Suite with Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe King Suite with Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Palm Sea View Two Queen Deluxe Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Palm Sea View King Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Waldorf Astoria Dubai Palm Jumeirah, you're just a quick walk from Palm Islands. Features include free WiFi in public areas, free valet parking and a free area shuttle.

  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy Italian cuisine with a beachfront location at Social by Heinz Beck, one of the property's 5 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Splash around at the water park or swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures, facials or massages at the spa
  • Services include free babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Steps from Palm Islands and 8 minutes by car from Aquaventure
  • Free local-area shuttle service

Waldorf Astoria Dubai Palm Jumeirah ratings based on 34 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Waldorf Astoria Dubai Palm Jumeirah

Everyone (18) Couples (10) Family (5) Other (1)
5 out of 5

Posted by on 8 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Waldorf Astoria Management

We would like to thank you for taking your time to review our property. We hope you had an unforgettable experience. We look forward to welcoming you back in the near future.

5 out of 5

Luxury away from the bustle

If you want quiet luxurious relaxation this is the place. Dubai is clean, modern, safe but WA is on the palm perifery away from the crowd but close to the city. Recommend half board so there's no need to leave it.

Posted by , from London on 6 Feb 2018

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5 out of 5

Excellent hotel to do nothing

Pros: half board was brilliant. so much choice. Rooms were lovely
Cons: There is building works next to the hotel that caused some noise, particularly early morning. There was not a lot happening in the evenings.
Location: Not much to do around the hotel so use this hotel if you want to stay there and not do anything.
The rooms are lovely and the staff attentive. The pool was nice and there was enough sun loungers for everyone. Half board option was superb. The location is obviously far from mainland Dubai but if you want a place to chill with minimum sightseeing, this is the place. Quite a few families with children.

Posted by , from London on 17 Nov 2017

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5 out of 5

Faultless...

Really enjoyable stay at the Waldorf Astoria with my daughter. The hotel is fabulous, as you would expect. All of the staff from Reception, Housekeeping, Restaurant and Pool Attendants were simply First Class. Really cannot fault anything about our stay. Will be returning again soon.

Posted by on 20 Feb 2017

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4 out of 5
:-)

Posted by on 22 Apr 2024

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5 out of 5
Different Restaurants with excellent food, excellent & very friendly service, wonderful room and view. The park, the pools and the beach with their service and water free of charge are as well unique! We stayed the fourth time in this hotel and it feels like to be at home! We will comeback of sure!

Posted by on 24 Mar 2024

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5 out of 5
Wir waren rundum zufrieden! Wir hatten einen tollen urlaub! Hotelzimmer super, personal mega freundlich, anlage sauber und schön, essen vielseitig und gut. Wir buchen den nächsten urlaub wieder im hotel waldorf astoria in dubai. Herzlichen dank!!

Posted by on 1 Jun 2023

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Comment from Hotel Management

7 Jun 2023 by David Wilson, General Manager

Dear SandraThank you so much for your excellent review. We will share your comments with the team who will be delighted to read your kind words. We are so glad you enjoyed your stay, and we hope to see you again soon.Kind regards

5 out of 5
Das beste Hotel, in dem ich je war. Unvergleichbar zuvorkommendes Personal, wunderschöne Unterkunft mit allem, was man sich wünschen kann.

Posted by on 13 Mar 2023

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Comment from Hotel Management

14 Mar 2023 by Cora Stuart, General Manager

Dear DavidIt is always a great source of inspiration for the team to hear back from our guests. We look forward to welcoming you back to Dubai at the hotel.Kind regards

5 out of 5
Ideale Unterkunft - toll. Gutes Essen. Sehr freundlicher Service. Super Strand mit Pools.

Posted by on 17 Oct 2022

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Comment from Hotel Management

20 Oct 2022 by Mohamed Hassan

Dear RetoThank you so much for your excellent review. We will share your comments with the team who will be delighted to read your kind words. We are so glad you enjoyed your stay and we hope to see you again soon.Kind regardsMohamed HassanHotel Manager

4 out of 5
Sehr freundliche Personal, sehr gute und Auswahl reiche Frühstück, sehr ruhig.

Posted by on 1 May 2022

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Comment from Hotel Management

24 Oct 2022 by Mohamed Hassan

Dear ZoranTime flies and unfortunately, it seems that we have missed out on acknowledging your message. We greatly appreciate the time you spent sharing your experience at Waldorf Astoria Dubai Palm Jumeirah, and we are delighted to read that you had a wonderful stay with us. It was a genuine pleasure to have you with us and we would be pleased to welcome you again soon. Kind regardsMohamed HassanHotel Manager

About the Waldorf Astoria Dubai Palm Jumeirah

Location Crescent Road, The Palm Jumeirah, Dubai, 24988

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Waldorf Astoria Dubai Palm Jumeirah, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a water park (surcharge), a complimentary children's club and a children's pool. Free self parking and valet parking are available. This 5-star Dubai hotel is smoke free.

  • 1 building
  • 319 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 bars or lounges
  • 14811 sq ft of conference space
  • 1376 sq. m of conference space
  • Built in 2013
  • Kid's club (free)
  • Childcare (free)
  • Supervised kids' activities (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Waldorf Astoria Dubai Palm Jumeirah offers 319 accommodations with MP3 docking stations and DVD players. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, designer toiletries and bidets. This Dubai hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Private balcony (furnished)
  • Deep-soaking bath
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • DVD player
  • Espresso maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Designer toiletries
  • Bidet
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Social by Heinz Beck – This beachfront restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

LAO – Overlooking the pool and garden, this restaurant specialises in Vietnamese cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Mezzerie – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Palm Avenue – This beachfront restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Peacock Alley – Overlooking the pool and garden, this coffee shop specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

A private beach, an outdoor tennis court, a marina and a water park (surcharge) are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Tennis lessons on site
  • Kayaking on site
  • Water skiing on site
  • Windsurfing on site
  • Parasailing on site

Spa Services

The on-site spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Waldorf Astoria Dubai Palm Jumeirah offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

All guests must show a valid passport and ID upon arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AED 170 for adults and from AED 85 for children
  • Fee for in-room wireless Internet: AED 100 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AED 100 per day (rates may vary)
  • Airport shuttle fee: AED 395 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Waldorf Astoria Dubai Palm Jumeirah
  • Waldorf Astoria Hotel Dubai Palm Jumeirah
  • Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Hotel Waldorf Astoria Dubai Palm Jumeirah Dubai
  • Dubai Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Hotel Waldorf Astoria Dubai Palm Jumeirah
  • Waldorf Astoria Dubai Palm Jumeirah Dubai
  • Waldorf Astoria Hotel
  • Waldorf Astoria
  • Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Waldorf Astoria Dubai Palm Jumeirah Dubai
  • Waldorf Astoria Dubai Palm Jumeirah Hotel Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.