"Having stayed here many times before I was shocked to have such an average experience. For me St. Helens has become a three star hotel and is not the ... " More
4 Sep 2022 by Caitriona
Thank you Kim for your continued support of the hotel and also for your hotel review which we greatly appreciated. We are sorry and disappointed to read of the shortcomings you experienced during your most recent stay, please accept my sincerest apologies for the inconvenience caused and the matter as a whole. This is not the standard of service we strive to deliver and it is clear that we have some work to do. Your feedback is very important to us and it has been shared with the relevant managers so that issues like this do not happen again. Again, thank you for being our guest and we hope that we will have the chance to welcome you back to us again in the future. With kind regards Caitriona
1 Dec 2021 by Eva
Dear Kenneth, Thank you for choosing Radisson Blu St. Helen's Hotel, Dublin. Thank you for taking the time to share your feedback with us. I was disappointed to learn your experience was not up to our usual standard. I have shared your experience with our Food and Beverage Director following your response to ensure ongoing improvements with our product and service. Many thanks and take care, Eva
24 Feb 2020 by Alex
Dear Guest, Thank you so much for taking the time to give us a review. It is a pleasure to receive your kind words and we hope to be able to welcome you back again soon. Kind regards, Alex
24 Dec 2019 by Caitriona
Thank you for staying with us and also for your kind review which we greatly appreciate. We are delighted that you enjoyed your stay in the hotel and we hope to see you again when next in the area. Sending you the very best wishes for this festive season and 2020. With kind regards Caitriona
1 Aug 2019 by Stephen
Dear Guest, Many thanks for your overall positive feedback and constructive feedback. We are delighted to see you enjoyed your time with us overall and are delighted you got to enjoy our service and please rest assured we are working on our Air Conditioning at this time. We hope to welcome you back to to St. Helen's in the near future Kind regards, Stephen and the Team
29 Jul 2019 by Stephen
Dear Guest, Many thanks for your mostly positive feedback. We apologise for the issue you experienced with Air Conditioning, we are working on this at this very moment. We are delighted to see you enjoyed your time with us and hope to welcome you back to to St. Helen's in the near future Kind regards, Stephen and the Team
16 Jul 2019 by Stephen
Dear Guest, Many thanks for your overall positive feedback. We are delighted to see you enjoyed your time with us. Thank you for raising your point re. TV. If it was possible at all to contact our Guest Relations Manager Ciaran at ciaran.odwyer@radissonblu.com in order to identify which bedroom you stayed in that would be very much appreciated to allow us to look into this further. We do hope to welcome you back to to St. Helen's in the near future Kind regards, Stephen and the Team
7 Jul 2019 by Caitriona
We would like to take the time to thank you J for reviewing your recent stay at the Radisson Blu St Helen’s Hotel. Over the course of your visit, it is clear to see there were a number of areas in which we have let you down. Please accept my sincere apologies. We can assure you that the difficulties which you describe is not reflective of the experience that we wish to create for our guests. Your feedback is very important to us and it will not go unaddressed. We hope to see you back with us again in the future. With many thanks, Caitriona
1 Jun 2019 by Ciaran
Many thanks for your excellent review, we are delighted to hear that you enjoyed your time with us. We look forward to welcoming you back soon. Kind regards, Ciaran.
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 7911 square feet (735 square metres) and includes a conference centre. A fitness centre, a rooftop terrace, and a library are also featured at the luxury Radisson Blu St. Helen's Hotel. Self parking is free. Smoking is allowed in designated areas at this 5-star Dublin hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Radisson Blu St. Helen's Hotel offers 151 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Talavera Restaurant – This restaurant only serves breakfast. A children's menu is available.
The Orangerie Bar – This lobby lounge serves brunch, lunch, dinner and light fare. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
Children aged under 15 years old are not allowed in the fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 5 stars.
