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"Having stayed here many times before I was shocked to have such an average experience. For me St. Helens has become a three star hotel and is not the ... " More

By a verified traveller on Fri 12 Aug 2022

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Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
£116* Per night/room 13 Feb - 14 Feb

Premium Room, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Hotel Description

The great public transport around Radisson Blu St. Helen's Hotel gets high marks from our customers. During your stay, you're just a quick walk from University College Dublin. Features include free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to public transport and the comfortable guestrooms
  • Just a 4-minute walk from University College Dublin and a 4-minute drive from Herbert Park

Radisson Blu St. Helen's Hotel ratings based on 27 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Radisson Blu St. Helen's Hotel

Everyone (12) Couples (4) Business (1) Family (7)
3 out of 5
Having stayed here many times before I was shocked to have such an average experience. For me St. Helens has become a three star hotel and is not the five star it once was. No door man on arrival. When I went to the room I notice lots of dust mites crawling on granite tops. Tv shelf dusty and shower curtain mouldy. Family room was not the same size as last year. The beds were small doubles and with wriggling children a bigger bed would have been welcomed. Breakfast staff kind and polite. Unfortunately we had a terrible dinner experience. 2 gluten free orders and a diary free order. Gluten free arrived with battered onions on top. When sent back it came back out with onions scrapped off. My food was contaminated. No sides arrived with main even though ordered and requested 3 times….daughters diary free burger came loaded with cheese and when sent back again cheese was scraped off. Although manger didn’t charge for meal it left me very cross that in 2022 allergies and intolerances disregarded. Such a Shame as it truly is a stunning location and holds many discus memories for us.

Posted by on 12 Aug 2022

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Comment from Hotel Management

4 Sep 2022 by Caitriona

Thank you Kim for your continued support of the hotel and also for your hotel review which we greatly appreciated. We are sorry and disappointed to read of the shortcomings you experienced during your most recent stay, please accept my sincerest apologies for the inconvenience caused and the matter as a whole. This is not the standard of service we strive to deliver and it is clear that we have some work to do. Your feedback is very important to us and it has been shared with the relevant managers so that issues like this do not happen again. Again, thank you for being our guest and we hope that we will have the chance to welcome you back to us again in the future. With kind regards Caitriona

4 out of 5
Couldn't get into the bar even though we had a table booked! Hotel decided to give our table to someone else and tell us to use room service, seriously! Breakfast was really good.

Posted by on 15 Nov 2021

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Comment from Hotel Management

1 Dec 2021 by Eva

Dear Kenneth, Thank you for choosing Radisson Blu St. Helen's Hotel, Dublin. Thank you for taking the time to share your feedback with us. I was disappointed to learn your experience was not up to our usual standard. I have shared your experience with our Food and Beverage Director following your response to ensure ongoing improvements with our product and service. Many thanks and take care, Eva

5 out of 5
Beautiful hotel, lovely restaurant, food was excellent . Staff were so friendly and accommodating and you could see that they loved working there . There was a great sense of camaraderie amongst themThe outdoor dining and garden area is truly beautiful

Posted by on 3 Jul 2021

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5 out of 5
Cleanliness, hotel staff and hotel location. Also charge was reasonable compared to similar standard hotels in Dublin.

Posted by on 7 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Alex

Dear Guest, Thank you so much for taking the time to give us a review. It is a pleasure to receive your kind words and we hope to be able to welcome you back again soon. Kind regards, Alex

5 out of 5
Beautiful hotel, love the business class suite with a gorgeous large balcony, staff very helpful and friendly.

Posted by on 1 Dec 2019

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Comment from Hotel Management

24 Dec 2019 by Caitriona

Thank you for staying with us and also for your kind review which we greatly appreciate. We are delighted that you enjoyed your stay in the hotel and we hope to see you again when next in the area. Sending you the very best wishes for this festive season and 2020. With kind regards Caitriona

4 out of 5
Hotel was lovely however rooms are very hot with no air conditioning working

Posted by on 31 Jul 2019

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Comment from Hotel Management

1 Aug 2019 by Stephen

Dear Guest, Many thanks for your overall positive feedback and constructive feedback. We are delighted to see you enjoyed your time with us overall and are delighted you got to enjoy our service and please rest assured we are working on our Air Conditioning at this time. We hope to welcome you back to to St. Helen's in the near future Kind regards, Stephen and the Team

4 out of 5
The hotel was fantastic, the people working there, too. What was really disturbing were the air conditions we heard from other rooms. It must be an old system. And we had bad luck, our room neighbours let them work all nights long. An they are really noisy. We don't understand who needs such an air condition in Ireland? That was the only thing that was not good for us. But being able to sleep is important, isn't it. Kind regards, N. & M. Uebelhart

Posted by on 28 Jul 2019

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Comment from Hotel Management

29 Jul 2019 by Stephen

Dear Guest, Many thanks for your mostly positive feedback. We apologise for the issue you experienced with Air Conditioning, we are working on this at this very moment. We are delighted to see you enjoyed your time with us and hope to welcome you back to to St. Helen's in the near future Kind regards, Stephen and the Team

4 out of 5
Pros Very pleasant, helpful staff throughout the hotel. Quick check in and check out. Excellent breakfast. Cons TV connection was poor. Programmes kept stopping mid way. Heating/air con was noisy.

Posted by on 16 Jul 2019

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Comment from Hotel Management

16 Jul 2019 by Stephen

Dear Guest, Many thanks for your overall positive feedback. We are delighted to see you enjoyed your time with us. Thank you for raising your point re. TV. If it was possible at all to contact our Guest Relations Manager Ciaran at ciaran.odwyer@radissonblu.com in order to identify which bedroom you stayed in that would be very much appreciated to allow us to look into this further. We do hope to welcome you back to to St. Helen's in the near future Kind regards, Stephen and the Team

2 out of 5
Non-existent gym; extremely expensive restaurant with bad food; smelly room

Posted by on 5 Jul 2019

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Comment from Hotel Management

7 Jul 2019 by Caitriona

We would like to take the time to thank you J for reviewing your recent stay at the Radisson Blu St Helen’s Hotel. Over the course of your visit, it is clear to see there were a number of areas in which we have let you down. Please accept my sincere apologies. We can assure you that the difficulties which you describe is not reflective of the experience that we wish to create for our guests. Your feedback is very important to us and it will not go unaddressed. We hope to see you back with us again in the future. With many thanks, Caitriona

4 out of 5

Posted by on 28 May 2019

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Comment from Hotel Management

1 Jun 2019 by Ciaran

Many thanks for your excellent review, we are delighted to hear that you enjoyed your time with us. We look forward to welcoming you back soon. Kind regards, Ciaran.

About the Radisson Blu St. Helen's Hotel

Location Stillorgan Road, Dublin, Dublin 4

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. Event space at this hotel measures 7912 square feet (735 square metres) and includes conference centres. A fitness centre, a rooftop terrace, and a library are also featured at the luxury Radisson Blu St. Helen's Hotel. Self parking is free. Smoking is allowed in designated areas at this 5-star Dublin hotel.

  • 151 guestrooms or units
  • 7912 sq ft of conference space
  • 735 sq. m of conference space
  • Built in 1750
  • Deli
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Dublin Booterstown Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Radisson Blu St. Helen's Hotel offers 151 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Talavera Restaurant – This restaurant only serves breakfast. A children's menu is available.

The Orangerie Bar – This lobby lounge serves brunch, lunch, dinner and light fare. A children's menu is available. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Children aged under 15 years old are not allowed in the fitness facility without adult supervision.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18.00 per person (approximately)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Blu St.
  • Radisson Blu St. Helen's
  • Radisson Blu St. Helen's Dublin
  • Radisson Blu St. Helen's Hotel
  • Radisson Blu St. Helen`s Hotel, Dublin Hotel Dublin
  • Radisson St Helens
  • Radisson Blu St. Helen's Hotel Dublin
  • Radisson Blu St Helen's
  • Radisson Blu St. Helen's Hotel Hotel
  • Radisson Blu St. Helen's Hotel Dublin
  • Radisson Blu St. Helen's Hotel Hotel Dublin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.