89.0% Based on 398 reviews TripAdvisor traveller rating 4.5 out of 5

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Hotel Description

Our customers tell us they enjoy Hotel Excelsior's central location. During your stay, you're just a quick walk from Banje Beach. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. Built in 1913, this 5-star hotel has 158 rooms over 9 floors. Each room includes amenities such as free WiFi and a plasma TV.

  • Air-conditioned rooms with 24-hour room service, plasma TVs and minibars
  • Free buffet breakfast offered
  • Free WiFi
  • Free valet parking
  • For dining with ocean views, stop by Salin, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, manicures and pedicures or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests like the restaurant and bar
  • Just a 3-minute walk from Banje Beach and 10 minutes on foot from Sponza Palace
  • Airport shuttle service available for a fee

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Villa Odak Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Villa Odak Deluxe Sea View Balcony Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

VILLA ODAK Deluxe Double room with terrace and sea view

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Suite, Balcony, Sea View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Valentine Romantic Package

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Excelsior ratings based on 4 verified reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Excelsior

Everyone (4)
5 out of 5
Hotellin sijainti ja näköalat huoneesta merelle ja vanhaankaupunkiin aivan mielettömät.

Posted by on 2 May 2019

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Comment from Hotel Management

8 May 2019 by Matea Brnin

Dear Anonymous thank you very much for choosing hotel Excelsior for your vacation and taking time to post your comments. We are pleased to read you had a nice stay with us. Thank you once again for staying with us, and we hope to be your hosts again in the future. Kind regards Matea Brnin Hotel Director

4 out of 5
Das Personal ist sehr freundlich und hilfsbereit, die Lage hervorragend! Das Frühstück und die Restaurants sind ansprechend. Die Saunas sind im Badekleid und ohne Unterlage zu besuchen und nicht abgetrennt, schade.

Posted by on 7 Apr 2019

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Comment from Hotel Management

7 Apr 2019 by Matea Brnin

Dear Anonymous, thank you very much for choosing hotel Excelsior for your vacation and taking time to post your comments. We are pleased to read you had a nice stay with us. Thank you once again for staying with us, and we hope to be your hosts again in the future. Kind regards Matea Brnin Hotel Director

3 out of 5
fantastische Location, grandioser Blick auf die Altstadt, tolles Ambiente im Restaurant Prora

Posted by on 12 Sep 2018

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Comment from Hotel Management

24 Sep 2018 by Matea Brnin

Dear Anonymous thank you for staying with us. We are glad you had a nice stay and should the opportunity arise we would like to welcome you again Kind regards Matea Brnin Hotel director

5 out of 5
Rundum hervorragendes Hotel in traumhafter Lage , auch noch hervorragendes Essen, einziger Nachteil: es ist so gut dass es schwer fällt es zu verlassen

Posted by , from berlin on 29 Oct 2017

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Comment from Hotel Management

6 Nov 2017 by Matea Brnin

Dear Anne thank you for staying at hotel Excelsior during your recent visit to Dubrovnik. It is our pleasure to read that you like the location of the hotel and our food. Thank you one more time for staying with us and we would like to welcome you again in the future kind regards Matea Brnin Hotel director

Property Features

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Excelsior such as the indoor swimming pool and the fitness centre. Free breakfast is served. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Excelsior was completed in April 2017. This 5-star Dubrovnik hotel is smoke free.

  • 158 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1913
  • Buffet breakfast (free)
  • Coffee shop
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Airport: Dubrovnik (DBV) (19.7 km / 12.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Hotel Excelsior offers 158 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Dubrovnik hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast.

Salin – Overlooking the ocean, this restaurant only serves breakfast.

Sensus Fine Dining – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open daily.

Prora Beach Restaurant – This beachfront restaurant specialises in Mediterranean cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HRK 50.0 per day.

Pets

  • Pets and service animals are not allowed at Hotel Excelsior

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and may not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: HRK 10 per person, per night for adults; HRK 5 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: HRK 375 per vehicle (one way)
  • Airport shuttle fee per child: HRK 375.00 (one-way), (up to 18 years old)
  • Rollaway bed fee: HRK 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Excelsior Dubrovnik
  • Hotel Excelsior
  • Excelsior Dubrovnik
  • Hotel Excelsior And Spa
  • Excelsior Hotel Dubrovnik

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • The property is a member of the Small Luxury Hotels of the World.