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4.6 out of 5

"Views & Peaceful Location. Rooms were always Clean " More

By a verified traveller on Mon 14 Oct 2019

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Standard Double or Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£88* Per night/room 24 Oct - 25 Oct

Executive Double or Twin Room

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Panoramic Double or Twin Room, Balcony, Sea View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Junior Suite, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, Balcony, Sea View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel Description

The clean rooms at Hotel Royal Neptun get high marks from our customers. During your stay, you're just a quick walk from Poluotok Lapad. Enjoy features like free breakfast and free WiFi in public areas, plus 3 outdoor pools. This 4-star hotel has 91 rooms over 8 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, minibars and room service (during limited hours)
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • For dining with a beachfront location, stop by Mediterraneo, one of the property's 3 restaurants and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to Swedish massages, body treatments or aromatherapy at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a sauna and hiking/biking trails
  • Guests speak favourably about the helpful staff and the beach
  • Within a 15-minute walk of Lapad Beach and Copacabana Beach
  • Airport and ferry terminal shuttle service available for a fee

Hotel Royal Neptun ratings based on 13 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Royal Neptun

Everyone (7) Couples (2) Family (1)
5 out of 5
Views & Peaceful Location. Rooms were always Clean

Posted by on 14 Oct 2019

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Comment from Hotel Management

14 Nov 2019 by Zoe Reservations Team

Dear Guest, Thank you for your kind words about our Neptun Hotel.

5 out of 5

Posted by on 11 Jul 2019

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5 out of 5

Posted by on 16 May 2019

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5 out of 5

Nice hotel, right by the sea

Nice hotel, right by the sea. Able to watch the sunset every night. Good breakfast. Clean and only 15mins by car to old town

Posted by , from uk on 9 Oct 2017

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5 out of 5

Beautiful hotel and excellent staff

Hotel Neptun is located 10-15 minutes away from the old town. Its is a perfect place for relaxation and comfort. We stayed for 3 nights and loved the whole experience. The rooms are clran, spacious and we had an upgrade to a sea view. Just magical. I would recommend this hotel to everyone and will also return for another visit. Well done and thank you hotel Neptun.

Posted by , from england on 1 Oct 2017

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5 out of 5

Great views, fantastic facilities (gym / spa, bars / restaurants) & friendly staff

Great hotel at the end of Lapad peninsula with views out to sea of the Elaphati Islands (i.e. Kolocep). We spent a lot of time travelling into the Old Town which is about 15mins by taxi, but the hotel arranged these for us and it wasn't too expensive. We found the hotel a bit pricey compared to what we'd normally go for, but we found it was the best value in this area. Facilities like gym & spa (spent a fair bit of time in the pools & sauna) were great, as was the buffet breakfast each morning and the one time we ate in one of the bars (Bar On the Rocks?). Wifi connection was great and staff were very helpful & friendly. The room had a fuseboard that made a buzzing sound at night, but with the air-con you could barely hear it and otherwise the room was very comfortable. Would stay here again.

Posted by on 30 Jun 2015

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5 out of 5
Ystävällinen palvelu, hienot siistiti tilat sekä perheelle hyvä sijainti

Posted by on 29 Jul 2019

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4 out of 5
Die Freundlichkeit des Personals war top!!!! So hilfsbereit und bemüht.

Posted by on 29 Apr 2019

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4 out of 5

Posted by on 1 Oct 2018

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4 out of 5

Hyvä hotelli bussipysäkin läheisyydessä

Hotelli ok+. Hotellin aulatila on huikea, myös aamupalaterassi ja kallion auringonottopaikat. Myös merinäala hotellihuoneen parvekkeelta oli hieno. Palvelu oli osin hieman hajamielistä, joskin kaikki hoitui - huoneen vaihtamista lukuunottamatta. Hotellihuoneen kokolattiamaton totaalinen kastelu siivouksen yhteydessä tuntui omituiselle käytännölle. Sisäilmaoireilevalle emme voi hotellia suositella, koska jos näin "hoidetaan" uusia pintoja levittelemällä pyyhkeitä lattiamatoille, niin ne tuskin tilat säilyvät hyvinä kovinkaan kauaa. Auringonotto ja meressä uiminen on täällä hyvin mahdollista, jonka takia hyvin tavanomaiset uima-altaat jäi meiltä testaamatta kun eivät oikein houkutelleet. Hyvä/ ok+ hotelli.

Posted by on 5 May 2018

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Property Features

Hotel Royal Neptun offers its guests a full-service spa, 3 the outdoor swimming pools, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A kids' pool, a seasonal outdoor pool, and a fitness centre are also featured at the business-friendly Hotel Royal Neptun. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Dubrovnik hotel is smoke free.

  • 91 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -3
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Dubrovnik (DBV) (24.1 km / 15 mi)
  • Property shuttles: Airport shuttle and ferry terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Royal Neptun offers 91 forms of air-conditioned accommodation with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

Mediterraneo – This beachfront buffet restaurant serves breakfast, lunch and dinner.

Zoe – This beachfront restaurant serves brunch, lunch and dinner.

La Castile – Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch and dinner.

On the Rocks – This cocktail bar is located by the pool.

Room service (during limited hours) is available.

Nearby Activities

3 the outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness centre and a kids' pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Waterskiing nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Personal motorised watercraft on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's swimming pools are subject to closure periodically due to weather conditions.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and through room service.The property affirms that it adheres to the Croatian Tourism Association (HUT - Croatia) sanitisation guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Croatian Tourism Association (HUT - Croatia)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.34 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 39 per vehicle (one way)
  • Self-parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Neptun Dubrovnik
  • Hotel Neptun Dubrovnik
  • Neptun Hotel
  • Hotel Neptun
  • Hotel Royal Neptun Hotel
  • Hotel Royal Neptun Dubrovnik
  • Hotel Royal Neptun Hotel Dubrovnik

You should know

  • Hotel Royal Neptun offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in April and close in October.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.