25 Feb 2020 by Kutlay Yergoek- General Manager
Dear Valued Guest, Thank you very much for sharing your feedback with us, your honest opinion is very important to us. I see that we did not meet the standards of customer service that you quite rightly expected to find at our hotel. I would like to apologize for any inconveniences caused and nevertheless, we would be very pleased to welcome you back to us. Kindest regards, Kutlay Yergök General Manager
30 Mar 2024 by Pia Keiter, Front Office Manager
Lieber Marc,vielen Dank für Ihre tolle Bewertung. Es freut uns sehr zu hören, dass Ihnen Ihr Aufenthalt bei uns so gut gefallen hat und wir Ihre Erwartungen erfüllen konnten.Wir freuen uns, Sie auch beim nächstem Mal wieder bei uns begrüßen zu dürfen.Viele Grüße Pia Keiter, Front Office Manager
31 Aug 2023 by Pia Keiter
Lieber Antonio, vielen Dank für Ihre gute Bewertung. Es freut uns sehr, dass Ihnen Ihr Aufenthalt bei uns im Haus so gut gefallen hat und wir Sie zufriedenstellen konnten. Wir hoffen, Sie bei einem weiteren Besuch in Düsseldorf erneut bei uns begrüßen zu dürfen. Viele liebe Grüße, Pia Keiter, Front Office Manager
25 Jul 2019 by Kutlay Yergök- General Manager
Dear Valued Guest, Thanks for this positive feedback for us. I appreciate it. Also rest assured that we take all your comments very seriously as a basis for improvement and I really appreciate your feedback with regard to our housekeeping services. Wishing you all the best and surely looking forward to be your host again hopefully very soon I remain with kindest regards from beautiful Düsseldorf, Kutlay Yergök General Manager
INNSiDE by Meliá - Düsseldorf Derendorf offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3218 square feet (299 square metres) and includes conference space. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly INNSiDE by Meliá - Düsseldorf Derendorf. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Düsseldorf hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces) , Free parking nearby
INNSiDE by Meliá - Düsseldorf Derendorf offers 160 accommodations with minibars (stocked with some free items) and a safe. Select Comfort beds feature down duvets and premium bedding. LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:30 AM.
VEN – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
