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4.7 out of 5

"Location, pool, sauna " More

By a verified traveller on Mon 30 May 2022

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City Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£49* Per night/room 29 Oct - 30 Oct

Master Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quay View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quay View Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quay View Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Apex City Quay Hotel & Spa, you're just a quick walk from HMS Unicorn. Free WiFi in public areas, a full-service spa and an indoor pool are available.

  • Free WiFi
  • Enjoy international cuisine while dining at Quayside Bar and Grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to facials, massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from HMS Unicorn and 7 minutes on foot from V&A Dundee

Apex City Quay Hotel & Spa ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Apex City Quay Hotel & Spa

Everyone (9) Couples (3) Family (2)
5 out of 5
Location, pool, sauna

Posted by on 30 May 2022

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Comment from Hotel Management

11 Jun 2022 by David

Dear Robert, Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the location and spa facilities made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future.

4 out of 5
Good amenities, great location and very reasonable

Posted by on 24 Dec 2021

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Comment from Hotel Management

31 Dec 2021 by Fiona

Good morning James, Thank you for taking the time to share your feedback with us. It was great to see how much you enjoyed your recent stay and we hope we have the chance to welcome you back again in the not too distant future. Best wishes Fiona

5 out of 5

Posted by on 20 Nov 2021

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5 out of 5
Very well managed and proficient service

Posted by on 10 Jun 2021

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Comment from Hotel Management

10 Jun 2021 by Claire

Good Afternoon, Thank you for taking the time to review your recent stay with us, it is much appreciated. I was delighted to see that we received a 5 out of 5 recommendation from yourself. I do hope we will be given the opportunity to welcome you back in the near future on your next trip to Dundee. Warm Regards, Claire Reception

5 out of 5

Posted by on 16 Aug 2020

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Comment from Hotel Management

17 Aug 2020 by Ross

Dear Guest, Thank you for choosing to stay with us at the Apex City Quay Hotel and Spa and for your 5 out of 5 score. I hope we will have an opportunity to welcome you again in not to distant future. Warmest Regards Ross Receptionist Apex City Quay Hotel Dundee

5 out of 5

Posted by on 11 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Ewelina

Dear Guest, Thank you for staying at Apex City Quay Hotel and Spa and for your review. I am delighted to see that you have enjoyed your stay with us and I hope we will welcome you again at the hotel in not too distant future. Warmest Regards

5 out of 5

Posted by on 8 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Ewelina

Dear Guest, Thank you for staying at Apex City Quay Hotel and Spa and for your review. I am happy to see that you have enjoyed your stay with us and I hope we will have an opportunity to welcome you again in not too distant future. Warmest Regards

4 out of 5
I like that You communicate with your guests about the planned construction. The room itself - the mould mark below the sink is unsightly. Other that that - the room was nice, clean and very pleasant. The coffee machine was leaking. If the mould mark was not there, I would look past every other detail that may not have been up to the standard.

Posted by on 22 Jan 2020

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Comment from Hotel Management

8 Mar 2020 by Beth

Firstly I would like to thank you kindly for leaving your feedback on our Hotel. During our renovations we make it top priority to communicate with our guests and keep them aware of any changes or possible disturbances, I am glad this has been effective and you are satisfied with our communication. I would like to apologise for the issue you have had with your room, this is not up to our cleanliness standard and I will be sure to discuss this with housekeeping, to avoid this happening again in future. We look forward to welcoming you back to Apex Dundee. Warm regards, Beth

5 out of 5

Posted by on 4 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by Ewelina

Dear Guest, Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am pleased to read that you had enjoyable stay with us while in Dundee and I hope we will welcome you again soon. Warmest Regards

5 out of 5
I stay here every year for my works Christmas party and always have a brilliant time. No complaints at all.

Posted by on 8 Dec 2019

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Comment from Hotel Management

7 Jan 2020 by Ewelina

Dear Guest, Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you had lovely stay with us while attending your work Christmas party and I hope we will have an opportunity to welcome you again in no too distant future. Warmest Regards

Renovations + Closures

The following facilities or services will be unavailable from September 26 2023 to September 28 2023 (dates subject to change):

  • Sauna
  • Hot tub
  • Swimming pool

The property will be renovating from 29 August 2023 to 30 September 2023 (completion date subject to change). The following areas are affected:

  • Hot tub

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Apex City Quay Hotel & Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3494 square feet (325 square metres) and includes conference space. A fitness centre, a sauna, and concierge services are also featured at the eco-certified Apex City Quay Hotel & Spa. For a fee, parking is available. A complete renovation of Apex City Quay Hotel & Spa was completed in January 2020. This 4-star Dundee hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 7 levels
  • Conference rooms
  • 3494 sq ft of conference space
  • 325 sq. m of conference space
  • Built in 2003
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Dundee Tay Bridge Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Apex City Quay Hotel & Spa offers 151 accommodations with a safe and complimentary bottles of water. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. This Dundee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • LED television
  • Fridge
  • Electric kettle
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Quayside Bar and Grill – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the health club.

Spa Services

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests travelling with a service animal must contact the property prior to arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • UnionPay
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.50 to 17.50 for adults and from GBP 0 to 17.50 for children
  • Self-parking fee: GBP 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apex City Quay
  • Apex City Quay Dundee
  • Apex City Quay Hotel
  • Apex City Quay Hotel Dundee
  • Apex City Quay Hotel & Spa Dundee, Scotland
  • Apex City Quay Hotel And Spa
  • Apex City Quay & Spa Dundee
  • Apex City Quay Hotel & Spa Hotel
  • Apex City Quay Hotel & Spa Dundee
  • Apex City Quay Hotel & Spa Hotel Dundee

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.