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4.7 out of 5

"I like that You communicate with your guests about the planned construction. The room itself - the mould mark below the sink is unsightly. Other t ... " More

By a verified traveller on Wed 22 Jan 2020

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Apex City Quay Hotel & Spa. During your stay, you're just a quick walk from V&A Dundee. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. Built in 2003, this 4-star hotel has 151 rooms over 7 floors. Each room includes amenities such as free WiFi and an LED TV.

  • All rooms offer 24-hour room service, LED TVs and fridges
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Quayside Bar and Grill
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with hot stone massages, body treatments or facials at Yu Spa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • 7 minutes by foot from V&A Dundee and a 5-minute drive from University of Dundee

Master Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quay View Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

City Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Quay View Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quay View Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apex City Quay Hotel & Spa ratings based on 23 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Apex City Quay Hotel & Spa

Everyone (17) Couples (4) Family (1)
5 out of 5

Posted by on 11 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Ewelina

Dear Guest, Thank you for staying at Apex City Quay Hotel and Spa and for your review. I am delighted to see that you have enjoyed your stay with us and I hope we will welcome you again at the hotel in not too distant future. Warmest Regards

5 out of 5

Posted by on 8 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Ewelina

Dear Guest, Thank you for staying at Apex City Quay Hotel and Spa and for your review. I am happy to see that you have enjoyed your stay with us and I hope we will have an opportunity to welcome you again in not too distant future. Warmest Regards

4 out of 5
I like that You communicate with your guests about the planned construction. The room itself - the mould mark below the sink is unsightly. Other that that - the room was nice, clean and very pleasant. The coffee machine was leaking. If the mould mark was not there, I would look past every other detail that may not have been up to the standard.

Posted by on 22 Jan 2020

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Comment from Hotel Management

8 Mar 2020 by Beth

Firstly I would like to thank you kindly for leaving your feedback on our Hotel. During our renovations we make it top priority to communicate with our guests and keep them aware of any changes or possible disturbances, I am glad this has been effective and you are satisfied with our communication. I would like to apologise for the issue you have had with your room, this is not up to our cleanliness standard and I will be sure to discuss this with housekeeping, to avoid this happening again in future. We look forward to welcoming you back to Apex Dundee. Warm regards, Beth

5 out of 5

Posted by on 4 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by Ewelina

Dear Guest, Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am pleased to read that you had enjoyable stay with us while in Dundee and I hope we will welcome you again soon. Warmest Regards

5 out of 5
I stay here every year for my works Christmas party and always have a brilliant time. No complaints at all.

Posted by on 8 Dec 2019

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Comment from Hotel Management

7 Jan 2020 by Ewelina

Dear Guest, Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you had lovely stay with us while attending your work Christmas party and I hope we will have an opportunity to welcome you again in no too distant future. Warmest Regards

5 out of 5
Great facilities, interior and service. I stayed in a top floor room overlooking the quay and found the room was really spacious. Really loved the view of the quay and also the river Tay.

Posted by on 17 Nov 2019

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Comment from Hotel Management

7 Jan 2020 by Ewelina

Dear Guest, Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you have had lovely stay with us and than you for highlighting our facilities and the views. I hope we will have an opportunity to welcome you again in not too distant future. Warmest Regards

4 out of 5
A nice place to stay friendly staff and great view from the room

Posted by on 1 Oct 2019

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Comment from Hotel Management

7 Jan 2020 by Ewelina

Dear Guest, Thank you for staying at Apex City Quay Hotel and Spa and for taking time to write your feedback. I am pleased to read that you have lovely stay with us and that you for highlighting our friendly staff, your kind words are very rewarding to read. I hope we will welcome you again at the hotel on no too distant future. Warmest Regards

5 out of 5
Very disappointed that ebookers did not inform me at the time of my booking that major works in the restaurant and bar would be ongoing.

Posted by on 13 Sep 2019

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5 out of 5
If you stay in Dundee, stay in this hotel. Best for the money in comparison to similarly priced hotels

Posted by on 23 Jul 2019

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5 out of 5
Comfortable and clean. Nice view over the quay was a nice little upgrade.

Posted by on 30 Jun 2019

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Comment from Hotel Management

29 Aug 2019 by Assistant Front Office Manager

Thank you for your review following your stay at Apex City Quay. I am delighted you enjoyed your stay and enjoyed our lovely Quay views. Lexy

Renovations + Closures

This property is closed from 25 March 2020 to 19 July 2020 (dates subject to change).

Property Features

Apex City Quay Hotel & Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 3494 square feet (325 square metres). A fitness centre, a sauna, and spa services are also featured at the business-friendly Apex City Quay Hotel & Spa. Self parking is free. This 4-star Dundee hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 7 levels
  • 3494 sq ft of conference space
  • 325 sq. m of conference space
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Dundee (DND) (5.6 km / 3.5 mi)
  • Train station: Dundee Tay Bridge Station (1.3 km / 0.8 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Apex City Quay Hotel & Spa offers 151 forms of accommodation with a safe and complimentary bottles of water. LED televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, designer toiletries and hairdryers. This Dundee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LED television
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Quayside Bar and Grill – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

Yu Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks and gloves, will be available to guests.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Number of children who can stay for free – 2
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 11.00 and GBP 15.50 per person (approximately)
  • Extended parking fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apex City Quay
  • Apex City Quay Dundee
  • Apex City Quay Hotel
  • Apex City Quay Hotel Dundee
  • Apex City Quay Hotel & Spa Dundee, Scotland
  • Apex City Quay Hotel And Spa
  • Apex City Quay & Spa Dundee
  • Apex City Quay Hotel & Spa Hotel
  • Apex City Quay Hotel & Spa Dundee
  • Apex City Quay Hotel & Spa Hotel Dundee

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.