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Double Room, 1 Double Bed, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£28* Per night/room 6 Dec - 7 Dec

Apartment, 1 Bedroom, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom, Balcony, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Double Bed, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Penthouse, 3 Bedrooms, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Suite, 1 Bedroom, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the shopping around First Group The Palace All-Suite. During your stay, you're just a quick walk from Golden Mile. Free WiFi in public areas, a full-service spa and an outdoor pool are available. This 3-star hotel has 76 rooms over 17 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, satellite TV and DVD players
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to body treatments, facials or hot stone massages at La Vita Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a sauna and complimentary bicycles
  • Guests speak favourably about the location and the helpful staff
  • Just a 2-minute walk from Golden Mile and 14 minutes on foot from Durban International Convention Centre
  • Airport, casino and local-area shuttle service available for a fee

First Group The Palace All-Suite ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for First Group The Palace All-Suite

Everyone (1)
5 out of 5
Schöne Lage mit prächtiger Aussicht auf das Meer. Das man an der Reception nicht gewusst hat ob das bei ebookers gebuchte Zimmer schon bezahlt ist, hat uns ziemlich erstaunt. Die Info von ebookers es sei bei dieser Unterkunft keine Reception vorhanden, ist falsch.

Posted by on 3 Feb 2019

Was this review helpful to you?
Comment from Hotel Management

8 Feb 2019 by Shamini Pather

Vielen Dank für Ihr Feedback und wir freuen uns, dass Sie Ihren Aufenthalt genossen haben

About the First Group The Palace All-Suite

Location 211 Marine Parade, Durban, KwaZulu-Natal 4001

Property Features

First Group The Palace All-Suite offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 1163 square feet (108 square metres) and includes conference rooms. A sauna, a rooftop terrace, and spa services are also featured at the business-friendly First Group The Palace All-Suite. An airport shuttle (available on request) and an area shuttle are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Durban hotel.

  • 1 building
  • 76 guestrooms or units
  • 17 levels
  • 1163 sq ft of conference space
  • 108 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Airport: Durban (DUR-King Shaka Intl.) (32.8 km / 20.4 mi)
  • Property shuttles: Airport shuttle, area shuttle, casino shuttle, and shopping centre shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

First Group The Palace All-Suite offers 76 forms of air-conditioned accommodation with DVD players and a safe. Rooms open to balconies. Satellite televisions are provided. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Wheelchair accessible

Food & Drink

First Group The Palace All-Suite has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Fishing on site
  • Waterskiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

La Vita Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. For guests' safety, the property includes a fire extinguisher in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 350 per vehicle (roundtrip)
  • Self-parking fee: ZAR 55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Durban
  • Palace Hotel Durban
  • Palace Resort Durban
  • Palace All-Suites Hotel Durban
  • Palace All-Suites Durban
  • Palace All-Suite Hotel Durban
  • Palace All-Suite Hotel
  • Palace All-Suite Durban
  • Palace All-Suite
  • First Group Palace All-Suite Hotel Durban
  • First Group Palace All-Suite Hotel
  • First Group Palace All-Suite Durban
  • First Group Palace All-Suite
  • The Palace All Suites
  • The Palace All Suite
  • First Group The Suite Durban
  • First Group The Palace All-Suite Hotel
  • First Group The Palace All-Suite Durban
  • First Group The Palace All-Suite Hotel Durban

You should know

  • First Group The Palace All-Suite offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.