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Hotel Description

Our customers tell us they enjoy First Group The Palace All-Suite's good location. During your stay, you're just a quick walk from Golden Mile. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool. This 3-star hotel has 76 rooms over 17 floors. Enjoy your stay with amenities like free WiFi and satellite TV channels in each room.

  • Air-conditioned rooms with satellite TV, DVD players and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body treatments, facials or hot stone massages at La Vita Spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a sauna and complimentary bicycles
  • Guests speak favourably about the location and the helpful staff
  • Just a 3-minute drive from Sahara Stadium Kingsmead and a few minutes from uShaka Marine World
  • Airport, casino and local-area shuttle service available for a fee

Classic Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£47* Per night/room 12 Jan - 13 Jan

Apartment, 1 Bedroom, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite (7)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Penthouse, 3 Bedrooms, Sea View

Bed Count 1 King Bed Maximum Occupancy 6 Max

1 Bedroom Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

First Group The Palace All-Suite ratings based on 1 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for First Group The Palace All-Suite

Everyone (1)
5 out of 5
Schöne Lage mit prächtiger Aussicht auf das Meer. Das man an der Reception nicht gewusst hat ob das bei ebookers gebuchte Zimmer schon bezahlt ist, hat uns ziemlich erstaunt. Die Info von ebookers es sei bei dieser Unterkunft keine Reception vorhanden, ist falsch.

Posted by on 3 Feb 2019

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Comment from Hotel Management

8 Feb 2019 by Shamini Pather

Vielen Dank für Ihr Feedback und wir freuen uns, dass Sie Ihren Aufenthalt genossen haben

About the First Group The Palace All-Suite

Location 211 Marine Parade, Durban, KwaZulu-Natal 4001

Property Features

First Group The Palace All-Suite offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 1163 square feet (108 square metres) and includes conference rooms. A sauna, a rooftop terrace, and spa services are also featured at the business-friendly First Group The Palace All-Suite. An airport shuttle (available on request) and an area shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Durban hotel.

  • 1 building
  • 76 guestrooms or units
  • 17 levels
  • 1163 sq ft of conference space
  • 108 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Airport: Durban (DUR-King Shaka Intl.) (32.8 km / 20.4 mi)
  • Property shuttles: Airport shuttle, area shuttle, casino shuttle, and shopping centre shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

First Group The Palace All-Suite offers 76 forms of air-conditioned accommodation with DVD players and a safe. Satellite televisions are provided. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

First Group The Palace All-Suite has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Fishing on site
  • Waterskiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

La Vita Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is 16

Special check-in instructions:

Airport shuttle service is available on request from 6 AM to 6 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 6 AM to 6 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between ZAR 50 and ZAR 150 per person (approximately)
  • Airport shuttle fee: ZAR 350 per vehicle (roundtrip)
  • Self-parking fee: ZAR 55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Durban
  • Palace Hotel Durban
  • Palace Resort Durban
  • Palace All-Suites Hotel Durban
  • Palace All-Suites Durban
  • Palace All-Suite Hotel Durban
  • Palace All-Suite Hotel
  • Palace All-Suite Durban
  • Palace All-Suite
  • First Group Palace All-Suite Hotel Durban
  • First Group Palace All-Suite Hotel
  • First Group Palace All-Suite Durban
  • First Group Palace All-Suite
  • The Palace All Suites
  • The Palace All Suite
  • First Group The Suite Durban
  • First Group The Palace All-Suite Hotel
  • First Group The Palace All-Suite Durban
  • First Group The Palace All-Suite Hotel Durban

You should know

  • First Group The Palace All-Suite offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.