ebookers
Photo gallery

Reviews

4.0 / 5Good
77 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Durban Funworld
    4 min walk
  • Popular Location
    Mini Town
    10 min walk
  • Popular Location
    Durban International Convention Centre
    17 min walk
  • Airport
    Durban (DUR-King Shaka Intl.)
    24 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-02-24. Try updating your dates to see prices for your trip.

    About this area

    Durban

    First Group The Palace All-Suite is located on the boardwalk and in an area with good shopping. UShaka Marine World is a popular attraction and the area's natural beauty can be seen at Durban Beach and Umhlanga Rocks Beach. Looking to enjoy an event or a game while in town? See what's happening at Moses Mabhida Stadium or Sahara Stadium Kingsmead.

    Popular Location

    What's nearby

    • Golden Mile - 2 min walk
    • Durban Funworld - 4 min walk
    • Mini Town - 10 min walk
    • Durban International Convention Centre - 17 min walk
    • Sahara Stadium Kingsmead - 18 min walk

    Getting around

    • Durban (DUR-King Shaka Intl.) - 24 min drive

    About this property

    First Group The Palace All-Suite

    At First Group The Palace All-Suite, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa. All 76 rooms feature modern comforts such as TVs with satellite channels, free WiFi and DVD players. Room service (during limited hours), coffee/tea makers and safes are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free nearby parking
    Self parking: ZAR 55 per night
    Return airport shuttle (surcharge) from 6 AM to 6 PM
    Airport shuttle at scheduled times, on request
    Local area shuttle (surcharge)
    Casino shuttle (surcharge)
    Shopping centre shuttle (surcharge)

    Food and drink

    Full breakfast available for a fee daily: ZAR 50-150 per person
    1 restaurant
    1 bar
    Room service available
    Coffee/tea in a common area

    Things to do

    Fishing
    Free bike hire
    Full-service spa
    Outdoor pool
    Sauna
    Hot tub

    Family friendly

    Babysitting/childcare (surcharge)
    Dry-cleaning service
    DVD player
    Laundry facilities
    Outdoor pool
    Snack bar/deli

    Conveniences

    Lift
    Free newspapers in reception
    Gift shop/newsstand
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English

    Business services

    Business centre
    Meeting rooms
    Conference space (1163 square feet)

    Outdoors

    BBQ grill(s)
    Picnic area
    Pool sunloungers
    Pool umbrellas
    Rooftop terrace

    Spa

    2 treatment rooms
    Aromatherapy
    Body treatments
    Couples treatment room(s)
    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - swedish
    Massage/treatment rooms
    Sauna
    Spa open daily
    Hot tub

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Beach towels
    Designated smoking areas (fines apply)
    TV in reception

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Free toiletries
    Hairdryer (on request)

    Entertainment

    DVD player
    satellite channels
    TV

    Food and drink

    Coffee/tea maker
    Cookware/dishes/utensils

    More

    Iron/ironing board
    Phone
    Safe
    4.0
    5 - Excellent
    26
    4 - Good
    35
    3 - Okay
    8
    2 - Mediocre
    6
    1 - Poor
    2
    4.2
    Cleanliness
    4.1
    Service and Staff
    3.3
    Amenities
    3.9
    Property condition

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, amenities, property conditions & facilities

    The staff were great and very helpful and the location was good however the hotel needs updating and has cleanliness issues. The windows in our room were filthy which kind of takes away from the ocean view. We saw cockroaches in the hotel but not in our room luckily. The shower was terrible, the shower head either sprayed too far and soaked the bathroom or if you tilted it it would fall on your head. The grip mat in the bath was also dirty and there was a clothes line type thing in the shower that was moody/mildewy. The bathroom sink was also clogged and drained very slowly.

    Stayed 3 nights in Feb 2020

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, amenities, property conditions & facilities

    The staff were great and very helpful and the location was good however the hotel needs updating and has cleanliness issues. The windows in our room were filthy which kind of takes away from the ocean view. We saw cockroaches in the hotel but not in our room luckily. The shower was terrible, the shower head either sprayed too far and soaked the bathroom or if you tilted it it would fall on your head. The grip mat in the bath was also dirty and there was a clothes line type thing in the shower that was moody/mildewy. The bathroom sink was also clogged and drained very slowly.

    Stayed 3 nights in Feb 2020

    4/5 Good

    • Liked: Staff & service, amenities

    I loved the location and view from our room. The hotel gets a few things right but the rooms are needing a refresh. Feels old and grubby. Staff is lovely and attentive. Parking onsite is super inexpensive. Food at hotel restaurant is decent as well.

    Stayed 4 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Oct 2019

    Tell us how we can improve our site