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Hotel Description

Our customers tell us they enjoy The Balmoral Hotel's good location. During your stay, you're just a quick walk from Golden Mile. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant. This 4-star hotel has 95 rooms over 3 floors. Free WiFi and plasma TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, plasma TVs and fridges
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • Guests speak favourably about the WiFi and the value of their stay
  • Steps from Durban Funworld and 5 minutes on foot from Golden Mile
  • Airport and casino shuttle service available for a fee

Standard Non Sea Facing

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£46* Per night/room 17 Jul - 18 Jul

Executive Room, Sea Facing

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Sea Facing

Bed Count 1 Double Bed Maximum Occupancy 2 Max

The Balmoral Hotel ratings based on 2 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Balmoral Hotel

Everyone (2)
1 out of 5

Seafront hotel, clearly seen better days

Pros: Nothing
Cons: Everything
Location: Seafront, great location
Nothing positive to say. Worst reception staff in memory. Shower was either hot or cold every 30 seconds, could be dangerous for elderly person. Constant knocking at door or ringing by staff who had already been told many times about my reservation. Worst example - security entered unannounced with "guest" who wanted to view room. Strange?? Breakfast poor - I went to local restaurant after one morning. Couldnt even arrange taxi on departure. Have been in SA for 20 years now all over and in every type of accomodation. My worst ever experience. Its supposed to be 4* - biggest joke since Brexit. One exception - my room attendant was fabulous and did an excellent job. I guess it was cheap but in SA that does not provide this level of incompetence.

Posted by , from uk on 2 Aug 2016

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5 out of 5
Sehr zu empfehlen. Toller Service, gutes Frühstück.

Posted by , from Berlin on 19 Nov 2018

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room. WiFi is free in public spaces. A terrace, tour or ticket assistance, and concierge services are also featured at the family-friendly The Balmoral Hotel. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Durban hotel.

  • 1 building
  • 95 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Durban (DUR-King Shaka Intl.) (33.4 km / 20.8 mi)
  • Property shuttles: Airport shuttle and casino shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Balmoral Hotel offers 95 forms of air-conditioned accommodation with minibars and a safe. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 42-inch Plasma televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

The Balmoral Hotel has a restaurant serving breakfast only.

Late-night fare is available from 24-hour room service.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Personal motorised watercraft on site
  • Skydiving nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher and a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Individually wrapped food options are available for breakfast.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 150 per person (approximately)
  • Airport shuttle fee: ZAR 420.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Balmoral Durban
  • Balmoral Hotel Durban
  • Balmoral Hotel
  • The Balmoral Hotel Hotel
  • The Balmoral Hotel Durban
  • The Balmoral Hotel Hotel Durban

You should know

  • The Balmoral Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.