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Double Room, 1 Double Bed, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£41* Per night/room 8 May - 9 May

Apartment, 1 Bedroom, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Penthouse, 3 Bedrooms, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, 2 Bedrooms, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at First Group The Palace All-Suite, you're just a quick walk from Golden Mile. You'll find features such as a full-service spa, an outdoor pool and a restaurant.

  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body scrubs, body treatments or hot stone massages at La Vita Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room, a sauna and complimentary bicycles
  • Just a 3-minute drive from uShaka Marine World and a few minutes from Durban Beach
  • Airport, casino and local-area shuttle service available for a fee

First Group The Palace All-Suite ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for First Group The Palace All-Suite

Everyone (1)
5 out of 5
Schöne Lage mit prächtiger Aussicht auf das Meer. Das man an der Reception nicht gewusst hat ob das bei ebookers gebuchte Zimmer schon bezahlt ist, hat uns ziemlich erstaunt. Die Info von ebookers es sei bei dieser Unterkunft keine Reception vorhanden, ist falsch.

Posted by on 3 Feb 2019

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Comment from Hotel Management

8 Feb 2019 by Shamini Pather

Vielen Dank für Ihr Feedback und wir freuen uns, dass Sie Ihren Aufenthalt genossen haben

About the First Group The Palace All-Suite

Location 211 Marine Parade, Durban, KwaZulu-Natal 4001

Property Features

Unwind on the private sandy beach, located just 100 metres away. Pamper yourself with a treatment at the full-service spa and enjoy amenities at First Group The Palace All-Suite such as the outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. This Art Deco hotel also offers 1 hot tub, a steam room and a rooftop terrace. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Durban hotel.

  • 1 building
  • 76 guestrooms or units
  • 17 levels
  • Conference rooms
  • 1163 sq ft of conference space
  • 108 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle, area shuttle, casino shuttle, and shopping centre shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

First Group The Palace All-Suite offers 76 air-conditioned accommodations with DVD players and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

First Group The Palace All-Suite has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Fishing on site
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

La Vita Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

First Group The Palace All-Suite offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 350 per vehicle (return)
  • Self-parking fee: ZAR 55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Durban
  • Palace Hotel Durban
  • Palace Resort Durban
  • Palace All-Suites Hotel Durban
  • Palace All-Suites Durban
  • Palace All-Suite Hotel Durban
  • Palace All-Suite Hotel
  • Palace All-Suite Durban
  • Palace All-Suite
  • First Group Palace All-Suite Hotel Durban
  • First Group Palace All-Suite Hotel
  • First Group Palace All-Suite Durban
  • First Group Palace All-Suite
  • The Palace All Suites
  • The Palace All Suite
  • First Group The Suite Durban
  • First Group The Palace All-Suite Hotel
  • First Group The Palace All-Suite Durban
  • First Group The Palace All-Suite Hotel Durban

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.